2014 AUDI Q7 tow

-Jumper cables must be long enough so
that the vehicles do not t ouch.
- W hen connecting jumper ca bles, make
sure that they cannot get caught in any
moving parts in the eng ine compart­
ment.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
Q page 257.
(D Note
Improper hook-up of jumper cables can ru­
in the generator.
- Always connect POSITIVE( +) to POSI ­
TIVE(+), and NEGATIVE(-) to NEGATIVE
( - ) ground post of the battery manager
control unit.
- Check that all screw plugs on the battery
cells are screwed in firmly. If not, tighten plugs prior to connecting clamp on nega­
tive battery terminal.
- Please note that the procedure for con­
nect ing a jumper cable as described
above applies spec ifically to the case of
your vehicle be ing jump started . When
you are giving a jump start to another ve­
hi cle, do
not connec t the negat ive (-) ca­
ble to the negat ive( -) term inal on the
discharged battery ©¢
fig. 2 72. In ­
stead, securely connect the negative( -)
cable to e ither a solid metal component
that is firmly bolted to the engine block
or to the engine block itse lf. If the bat­
tery that is being charged does not vent
to the outside, escaping battery gas
could ignite and exp lode!
Em erg en cy si tuation s 309
Emergency towing
with commercial tow
truck
General hints
Your Audi requires special handling for tow­
ing.
T he following information is to be used by
commercial tow t ruck operators who know
how to operate their equipment safely.
- Never tow your Audi , towing will cause
damage to the engine a nd transmi ssion.
- Never wrap th e safet y chain s or winch c a­
ble s around th e brak e lin es.
- To prevent unne ce ss ary dam age, your Aud i
mu st be t ransp orted with a flat bed truck .
- To load th e vehi cle on to the fl at bed, us e
the t owing loop found in the vehicle t ool s
and atta ch to the front or rear anch o rage
¢ page 310 and Qpage 310 .
A WARNING
A vehicle being towed is not safe for pas­
sengers. Never allow anyone to ride in a
vehicle be ing towed, for any reason.
-
•
•

310 Emergency situations
Front towing loop
Do not install the front towing loop until it is
needed.
Fig. 273 Right fron t bu mpe r: Remov ing t he cove r
Fig. 27 4 Righ t fron t bumpe r w it h out cove r: Screw ing
i n tow ing loo p
The towing loop fits into the threaded hole lo­
cated on the r ight side of the front bumper
a nd covered by a cover whe n not in use.
• Remove the towing loop from the vehicle
tool kit
Q page 294.
• Carefully remove the cover q fig. 273.
• Screw the towi ng loop tightly into the
threaded hole as fa r as it will go
q fig . 274 .
When it is no longer needed , unscrew the
towing loop and put it back into the vehicle
too lkit. Be sure to have the tow ing loop stored
i n the vehicle at all times .
A WARNING
If the towing loop is not scr ewed in as far
as it w ill go, the th read ca n pul l o ut w hen
t he vehicle is towed -potenti al risk of an
a cc ide nt.
Rear towing loop
Do not install the rear towing loop until it is
needed .
Fig . 275 Rea r bu mper: Cove r
Fig. 27 6 Rear bumpe r: Sc rew ing in tow ing loop
On t he right s ide of the rear bumper there is a
t hr eaded hole for t he towing loop. The
t h readed hole is protec ted by a cover.
• Remove th e tow ing loop from th e vehicl e
t oo l kit
q page 294 .
• To release the cover from the bumper, press
it in by app ly ing short, sharp pressure to the
outer part
q fig . 2 75.
• Screw the tow ing loop t ightly i nto the
threaded ho le as far as it wi ll go
q fig. 2 76.
U nscrew t he towing loop again afte r use and
insta ll the cover in the bumper. Return the
tow ing loop to the toolkit . Be su re to have the
towing loop stored in the vehicle at a ll times.
A WARNING
If the tow ing lo op is not screwed in as far
as it will go, the thread can pull ou t when
the veh icle is towed -potent ial ris k of an
accident.

Loading the vehicle onto a flat bed truck
Fig. 277 Veh icle on flat bed truck
Front hook up
.. Align the vehicle with the centerline of the
car carrier ramp.
.. Attach the winch hook to the front towline
eye previously installed .
Rear hook up
.. Align the vehicle with the centerline of the
car carrier ramp.
.. Attach the winch hook to the rear towline
eye previously installed.
(D} Tips
Check carefully to make sure the hook-up
is secure before moving the car up the flat­
bed truck ramp.
Lifting vehicle
Lifting with workshop hoist and with
floor jack
The vehicle may only be li~ed at the lifting
points illustrated .
Fig. 278 Front l ifting po int
Emergency situations 311
Fig . 279 Rea r lift ing po int
.,. Read and heed WARNING c::> .&, .
.,. Locate lifting points c::> fig. 2 78 and
¢ fig. 279 .
.,. Adju st lifting arms of workshop hoist or
floor jack to match veh icle lifting points.
.. Insert a rubber pad between the floor jack/
workshop hoist and the lift ing points.
If you must lift your vehicle with a floor jack
to work underneath, be sure the vehicle is
safely supported on stands intended for this
purpose .
Front lifting point
T he lifti ng point is loca ted on the floo r pan re­
info rcemen t about at the same level as the
jack mounting point
c::>fig. 278. Do not lift
the vehicle at the vertical sill reinforcement.
Rear lifting point
The lifting point is located o n the vert ica l rein­
forcement of the lower sill for the on board
jack
c::> fig. 2 79 .
Lifting with vehicle jack
Refer to c:;, page 299.
A WARNING
-To reduce the risk of ser ious injury and
vehicle damage.
- Always lift the vehicle only at the spe­
cia l workshop hoist and floor jack lift
points illustrated
c:;, fig. 278 and
¢fig. 279.
- Fail ure to lift the veh icle at these
-
points could cause the vehicle to tilt or ..,.

314 Technical Dat a
designated seating position) and luggage
weight¢ .&,.
Gross Axle W eight Rating
The Gross Axle Weight Rating is the maximum
l oad that can be applied at each axle of the
vehicle ¢Lr!, .
Vehicle capacit y weight
The vehicle capac ity we ight (max. load) is list­
ed on the driver's side B-p illar.
A WARNING
- T he Gross Vehicle Weight Rat ing for your
vehicle, fo und on the safety compliance
label on the driver's side B -pillar, must
never be exceeded under any circumstan­
ces. Exceeding the Gross Vehicle We ight
Rating of your vehicle is likely to damage
your vehicle, and such damage will not
be covered by your Lim ited New Vehicle
Warranty. Exceeding the Gross Vehicle
We ight Rating will also change the per­
formance and handling cha racte rist ics of
yo ur vehicle, which cou ld cause a crash
result ing in se rious in jury or death.
- T he Gross Veh icle Weight Rat ing fo r yo ur
vehicle would be exceeded if yo ur vehicle
is simultaneo us ly equipped with Panor­
amic sliding sunroo f; th ird-row seating;
Dimensions
Length
Width
Width (across mirrors) Height (unloaded) al
Turning circle diamete rbl trailer towing
equipment (factory or
dea le r-installed), and running boards
(dealer-installed). UNDER NO CIRCUM­
STANCES MAY ALL SUCH ITEMS BE IN­
STA LLED ON THE SAME VE HICLE .
- The actual Gross Ax le Weig ht Rating at
the front and rear ax les should not ex­
ceed the permissible weights, and the ir
comb inat io n must not exceed the Gross
Vehi cle Weight Rating.
- Exceeding permiss ible weight ratings can
result i n ve hicl e damage, a ccidents and
personal inj ury.
....--
CD Note
- The vehicle capacity weight figu res apply
when the load is d istr ibuted evenly in the
vehicle (passenge rs and luggage). When
t ransport ing a heavy load in the lugg age
compar tment, carry the load as near to
t he rear ax le as possible so that the vehi ­
cle's handling is not impaired.
- Do not exceed the maximum permissib le
ax le loads or the maximum gross vehicle
we ight . A lways remember that the vehi ­
cle's handling w ill be affected by the ex­
tra load. Therefore, ad just your speed ac­
cordingly.
- Always observe local regulat ions.
in (mm)
200 .3 (5089)
in (mm) 78.1 (1983)
in (mm) 85 .7 (2 177)
in (mm) 68.4 (1737)
ft (m) 39 .4 ( 12)
al The he ight of t he ve hicle depends on the tires and t he su spension.
b l The turning radius dep ends on th e tir es.
When driv ing up steep ramps, on rough roads,
over curbs, etc. it is important to remembe r
that some parts of your ve hicle, such as spoil- ers or exhaust
system components, may be
close to the ground . Be careful not to damage
them .
1

316 Consumer Information
Consumer Information
Warranty coverages
You r Audi is covered by the following war­
ranties:
- New Vehicle Limited Warranty
- Limited Warranty Against Corrosion Perfo-
ration
- Emissions Control System Warranty
- Emissions Performance Warranty
- California Emissions Control Warranty (USA
vehicles only)
- California Emissions Performance Warranty
(USA vehicles only)
Detailed information regarding your warran­
ties can be found in your
Warranty & Mainte­
nance booklet .
Operating your vehicle
outside the U.S.A. or
Canada
Government regu lations in the United States
and Canada require that automobiles meet
specific emission regulations and safety
standards. Therefore, veh icles built for the
U.S.A . and Canada differ from vehicles sold in
other countries .
If you p lan to take your vehicle outside the
continental limits of the United States or Can­
ada, there is the possibility that:
- unleaded fuels for vehicles with cata lytic
converter may not be available;
- fuel may have a considerably lowe r octane
rating. Improper fuel may cause engine
damage ;
- service may be inadequate due to lack of
proper service facilities, tools or testing
equipment ;
- replacement pa rts may not be readily availa­
ble.
- Navigation systems for vehicles built for the
U.S.A. and Canada will not necessar ily work
in Europe, and may not work in other coun­
tries outside North America .
(D Note
Audi cannot be responsible for mechanical
damage that could result from inadequate
fuel, service or parts availability.
Audi Service Repair Manuals and Literature
Audi Official Factory Service Manuals and Lit­
erature are published as soon as possible after
model introduction. Service Manuals and liter­
ature are available to order from the Audi
T echnical Literature Ordering Center at:
www.audi.techliterature.com
Maintenance
General
Your vehicle has been designed to help keep
maintenance requirements to a minimum.
However, a certain amount of regular mainte­
nance is still necessary to assure your vehicle's
s afety, economy and rel iability. For detailed
vehicle maintenance consult your Warranty &
Maintenance booklet.
Under difficult operating conditions, for ex­
ample at extremely low outside temperatures,
i n very dusty regions , when towing a trailer
very frequently, etc., some service work
should be performed between the intervals
specified. This applies particularly to:
- oil changes, and
- cleaning or replacing the air filter .
(® For the sake of the environment
By regularly maintaining your vehicle, you
help make sure that emission standards
are maintained, thus minimizing adverse
effects on the environment.
Important considerations for you and
your vehicle
The increasing use of electronics, sophisticat­
ed fuel injection and emission contro l sys-
tems, and the genera lly increasing technical
liJJ,

A
Accessories
Adaptive A ir Suspension . .. .. .. .. .. .. .
Cargo mode in the MMI .. .. .. .. .. .. . 318
155
160
Controls ... ............. .. .. .. .. . 155
Description .............. .... .. ... 155
H igh level . ................. ... ... 155
Highway level ..................... 155
Instrument cluster display . . . . . . . . . . 158
Jacking mode when changing a flat tire 159
Low level . . . . . . . . . . . . . . . . . . . . . . . . . 155
Normal level ............. .... .. ... 155
Segment display .............. .... 157
Sett ing the driving modes .. .. .. .. .. . 157
Trailer towing mode . . . . . . . . . . . . . . . . 159
Using switch for cargo mode .. .. .. .. . 160
Warning/indicator lights . .. .. .. .. .. .. 17
Adaptive cruise control ............. .. 113
Changing speed ..... ..... .. .. .. .. . 117
C leaning the sensor ....... .. .. .. .. . 245
Driver information ........ .. .. .. .. . 120
Driver intervention prompt . .. .. .. .. .
Driving in traffic ................ .. .
Driving program ................ .. .
Error messages .................. .
Open road .. ............. .... .. .. .
Override 124
114
124
122 114
114
Request for driver to assume control . . 114
Save speed . . . . . . . . . . . . . . . . . . . . . . . 116
Sett ing distance ..... ..... .. .. .. .. . 118
Settings . .. ............. .... .. .. . 124
Sett ing t ime interval ...... .. .. .. .. . 118
Specia l dr iv ing s ituations .. .. .. .. .. . 125
Status messages ................. . 122
Switching on and
off ......... ... .. . 116
System limits ................ .... . 125
Temporarily turning
off .... .. .. .. .. . 118
warning/indicator lights ... .. .. .. .. . 121
Adaptive light ................ ... .... 59
defective . . . . . . . . . . . . . . . . . . . . . . . . . . 3 7
AdBlue .. .. .. ................. .. ... 254
Filling 255
Messages in the instrument cluster dis-
p lay ... .. .. .. ................ .... 254
Index 321
Adding
E . l ngine coo ant ..... ............... 266
Engine oil ..... .. .. ............... 263
Windshie ld washer fluid .......... .. 272
Additional accessor ies
Additives Engine oil
Adjusting 318
263
Instrument cluster illumination .. .. .. . 13
Steering column electrically ..... .. .. 103
Steering column manually .......... 103
Adjusting front seats . . . . . . . . . . . . . . . . . 72
Airbag Warning/ind icator lights ........ .. .. . 16
Airbag system . . . . . . . . . . . . . . . . . 183, 200
Advanced Airbag System .. ... ... .. .. 187
Advanced Airbag System components . 190
Care ........ .. .. ................. 197
Children .. .. .. .. .... ........... .. 205
Child restraints ... .. ............... 206
Components (front airbags) ......... 190
Danger of fitting a chi ld safety seat on
the front passenger seat ........ .. .. 185
Disposal .. .. .. .. .... ........... .. 197
Front airbags .. .. ............ 187,188
How do the front airbags work? ...... 192
How many airbags does my vehicle
have? ....... ... .. ............... 190
How the Advanced Airbag System com-
ponents work together ......... .... 191
Important things to know .......... . 183
Indicator light ..... ............... 194
Monitor ing . ..... ................. 194
PASS ENGER AIR BAG OFF light ... .. .. 194
Repairs ... .. .. .. .... ........... .. 197
Safety instructions ................. 196
Side airbags ..... .. ..... .......... 198
Side curtain airbags .. .. .. ... ... .... 201
Weight-sensing mat .. ... ... ... .. .. 205
When must the system be inspected? . 194
Air conditioning
refer to Climate controls . . . . . . . . . . . . . 92
Air distribution Climate controls .. ................. . 95
Four- zone automatic comfort air condi-
tioning . .. .. .. .. .. ............... 100
Air pollutants filter Climate controls .... .............. .. 92
•
•

Doors
Power child saf ety lock . ... .. .. .. .. ..
48
Dr iver information system ... .. .. .. .. .. 2 1
Di gita l speedomete r ...... .. .. .. .. .. 22
D river info rmation messages . . . . . . . . . 30
Open door or rear lid warning . . . . . . . . . 22
Outside temperature display . ... .. .. .. 22
Sound system display .. ... .. .. .. .. .. 2 1
D river seat
refer to Seat ing pos it ion ... .. .. .. .. . 165
Driver's seat . . . . . . . . . . . . . . . . . . . . . . . . 73
Driver's seat memory . . . . . . . . . . . . . . . . . 7 4
Activating remote control key . .. .. .. ..
75
Recall ing a seat posit ion . . . . . . . . . . . . . 7 4
Sto ring a seat position . . . . . . . . . . . . . . . 7 4
D riving messages . . . . . . . . . . . . . . . . . . . . 30
Driving mode
refer to Adaptive Air Suspe nsion . 155, 1 57
Driving offroad
Driving through water ......... ... .. 238
Driving tips .... ........... ... ... ..
237
Rule s of behav io r ............ .. .... 23 7
S and and m ud ........... .... .. .. . 238
Snow-covered groun d ..... .. .. .. .. .
238
Unpaved roads ........... .... .. ... 238
Dr iving safe ly .......... ...... .... ..
164
Driving through water ... ... .. .. .. .. . 238
D riving t ime . . . . . . . . . . . . . . . . . . . . . . . .
24
Duplicate key . . . . . . . . . . . . . . . . . . . . . . . 38
D ust filter
Climate controls . . . . . . . . . . . . . . . . . . . .
92
E
E asy en try featu re .. ..... ... .. .. .. .. . 104
Efficiency program . . . . . . . . . . . . . . . . . . . 26
Fue l economy messages . ...... ... ... 27
M emory levels . . . . . . . . . . . . . . . . . . . . . 25
Othe r equipmen t ......... .. .. .. .. .. 2 7
Electric seat adjustment
refer to Power seat . . . . . . . . . . . . . . . . . 73
Electro nic differential lock (EDL) . ... .. . 224
Warn ing/ indicator lights . . . . . . . . . 16, 18
Ele ctr onic immobili ze r ...... .. .. .. .. .. 40
Electronic power co ntrol
( E PC) wa rn ing/indicator light ... ... ...
15
Electronic speed limiter . . . . . . . . . . . . . . . 28
Inde x 325
Electronic Stabilization Cont ro l (E SC) ... 224
Hill descent contro l ..... .... ... .. .. 225 •
Offroad mode .. .. .. . .. ... .... ... .. 225 •
Warning/ind icator lights .......... .. . 16
Emerge ncy flashe r . . . . . . . . . . . . . . . . . . . 60
Wa rning/ind icator lights ..... ... .. .. . 16
Emergency locking of doors ............ 45
Emergency operation
Rear lid . .. .. .. .. .. ............... .
48
Emergency starting . .. .. ..... ... .. .. 3 0 7
Emerge ncy towing ... . .. .. .. ... ... .. 309
Energy management ... .. .... ... .. .. 229
Battery power . .. .... ........... .. 230
Driver notification ................. 230
Engine
Compartment .... .. . .. .. ..... ... ..
259
Coolant ... .. .... .. . .. .. ..... ... .. 264
Data ..... .. .. .. ... ............ .. 315
Hood ..... .. .. .. ................. 257
Start ing . . . . . . . . . . . . . . . . . . . . 105, 106
Starting with jumpe r cables ........ . 307
Stopping ........ .. ............... 106
Engine compartment
Safety instr uctions .. ........... .... 257
Work ing the eng ine compartment .. ..
257
Engine coolant system . .. ..... ... .. .. 264
Adding coo lant ..... . .. .. ..... ... .. 266
Checking coolant level .............. 265
Checking the engine coolant level ... .. 265
Malfunction . . . . . . . . . . . . . . . . . . . . . . . 32
Radiator fan ..... .. ............... 267
Engine coolant temperature
Temperat ure gauge ............ .... .
10
Engine hood
Closing ... .. .... .. . .. .. ..... ... ..
2 57
How to re lease the hood ..... ... .. .. 257
Engine o il ..... ... .. ............... 259
Adding ... .. .. .. ............... .. 263
Addi tives .... .. ...... ........... ..
2 63
Changi ng ... .. .... .. ... ..... ... .. 263
Checking the engine oil leve l .. ... .. ..
262
Consumption . ..... . .. .. ..... ... .. 261
Ind ications and conditions requir ing ex-
tra checking . .. .. ............... ..
262
Oil grades . .. .. .. ................. 259
Recommended oil check intervals . .. .. 262
Spec ificat io n and viscosity .......... . 259

328 Index
Imp roperly worn safety be lts ... .. .... . 181
Indicator lights . . . . . . . . . . . . . . . . . . . . . . 14
A irbag system ........... .... .... . 194
PASSENG ER A IR BAG OFF .. .. .. .. .. . 194
Infant seats . . . . . . . . . . . . . . . . . . . . . . . 210
I nflatable spare tire ..... ... .. .. .... . 295
Inflating ... ... . ...... ... ... ..... . 296
I ns tal ling ch ild safety seats
Safety belts ........... .. .. .. .. .. . 214
Installing the upper tether strap on the
ancho rage ... ... .... .... .. .. .. .. .. . 222
Instrument cluster ill umination . ... .. . . 13
I ns truments and controls ... .. .. .... .. 10
General illustra tion ..... .. .. .. .. .. ... 8
Inter ior lights
Front .. .. .. ..... ........... ... .. .. 61
Rear .. .. .. .. . .......... .. .. .... .. 61
Intermittent w iping
Ra in sensor .............. .. .. .. .. .. 63
l
Jack .. .. .. .. ................. .... . 294
J ump-s tart ing .. ........... .. .. .. .. . 307
Jumper cables ................ ... .. . 308
K
Key . .. .. .. .. .. . .......... .. .. .... .. 38
Ba ttery replacement . . . . . . . . . . . . . . . . 40
Coded sett ings .............. ... .. .. 92
Conven ience opening and closing of w in-
dows .... ... .. .... .... .. .. .. .. .. .. 53
E mergency key . . . . . . . . . . . . . . . . . . . . . 38
Key replacement . . . . . . . . . . . . . . . . . . . 38
Master key . . . . . . . . . . . . . . . . . . . . . . . . 38
Valet key . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Key coded sett ings
C lima te controls . . . . . . . . . . . . . . . . . . . . 9 2
Keyless entry remote control . .. .. .. .. . . 38
Kick -down
tiptronic ... .. . .. ..... ... .. .. .... . 14 1
L
LA T C H
D escription .. .. .. ..... ... .. .. .... .
Guidance fixt ures fo r lower anchorages 21
7
218
219 Installing a child restra
int .. ... ... . .. 220
Location . ..... .. ... .. ..... ... .. .. 218
Mounting and releasing the anchorage
hook . .... .... .. ............. .... 220
Latera l ang le .... .. ............. .... 237
Leather cleaning/protect ion ....... ... 24 7
Level adj ustment
refer to Adaptive Air Suspension . 155, 157
Lifting jack . .. .. .. ... .......... .. .. 299
Lifting vehicle ..... ................ . 311
Light Exterior lighting in the mirror housing .. 59
leav ing home .. .. ... .......... .. .. . 59
also refer to Amb ience light ing .. .. .. . 62
Lighting
refer to Ambience lighting . . . . . . . . . . . 62
Light ing in the m irror housing ..... .. .. . 59
Lights . .. .. .... .. ............. ..... 57
Coming home . . . . . . . . . . . . . . . . . . . . . . 58
Daytime runn ing lights ............ .. 58
Emergency flashe rs . . . . . . . . . . . . . . . . . 60
Exterior lights . . . . . . . . . . . . . . . . . . . . . 58
Front fog lights . . . . . . . . . . . . . . . . . . . . 58
Headl ights .. .. .. ... .......... .... . 57
High beam . . . . . . . . . . . . . . . . . . . . 57, 60
High beam warning/indicator light . ... . 18
Leaving home .... .. ... ..... ... .. .. . 58
Rear fog lights ... ............... .. . 59
S ide marker lights ............. ..... 57
Turn signals . ... . ... ... .... ... .. .. . 60
Xenon headlights . . . . . . . . . . . . . . . . . . . 5 7
Light sensor defective . .. ..... ... .. .. . 35
Load ing the luggage compartmen t ..... 170
Load ing the roof rack ............ .... . 85
Locking Power locking switc h ... ..... ... .. .. . 44
Rear lid/trunk lid ... .... .... ... .. .. . 45
Remote control key ............ .... . 43
U sing the key .. .. ............. .. .. . 43
Lower universal anchorage bars (Canada) 217
Lower unive rsal ancho rages (Canada) 217
Luggage Stow ing .. .... .. ... .......... .... 170
l uggage compa rtment
Tie-down rings ... .. ... ..... ... .. .. . 81