2014.5 Citroen DS4 RHD Owner's Manual

391
FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
Certain traffic jams
along the route are not
indicated in real time. On starting, it is several minutes before the system begins to receive the
traffic information.
W
ait until the traffic information is being received
correctly (display of the traffic information icons on
the map).
The filters are too restrictive. Modify the "Geographic filter" settings.
In certain countries, only major routes (motorways...) are listed for the
traffic information. This phenomenon is normal. The system is
dependent on the traffic information available.
The altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly. Wait until the system has started up completely.
Check that there is a GPS coverage of at least
4
satellites (long press on the SETUP button, then
select "GPS coverage").
Depending on the geographical environment (tunnel...) or the weather ,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.
Telephone, Bluetooth
I cannot connect my
Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone
may not be visible. -

Check that your telephone's Bluetooth
function is switched on.
-


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with the system. Y

ou can check the compatibility of your telephone
at www.citroen.co.uk (services).
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The volume depends both on the system and on the telephone.
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of telephone
communication. Reduce the ambient noise level (close the windows,
reduce the booster fan speed, slow down, ...).

FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown
in alphabetical order
.Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
directory.
The system does not receive
SMS text messages.The Bluetooth mode does not permit sending SMS text messages to the
system.
CD, MP3
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play
.-

Check that the CD is inserted in the player the right
way up.
- Check the condition of the CD: the CD cannot be
played if it is too damaged.
- Check the content in the case of a recorded CD:
refer to the advice in the "AUDIO" section.
- The audio system's CD player does not play DVDs.
- Some recorded CDs will not be played by the audio
system because they are not of the correct quality.
The CD has been recorded in a format that is not compatible with the
player (udf, ...).
The CD is protected by an anti-pirating protection system which is not
recognised by the audio system.
There is a long waiting
period following the insertion
of a CD or connection of a
USB memory stick.When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes. This phenomenon is normal.
The CD player sound is
poor. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in suitable
conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.

393
FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not display some types of characters.
Use standard characters to name tracks and
folders.
Playing of streaming files
does not start. The peripheral device connected does not support automatic play
. Start the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth profile does not allow the transfer of this information.
Radio
The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5
Mhz is
displayed...). The vehicle is too far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in the
geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block
reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot find some radio
stations in the list of
stations received. The station is not received or its name has changed in the list.
Some radio stations send other information in place of their name

(the title of the song for example).
The system interprets this information as the name of the station.
The name of the radio
station changes.

FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
Settings, configuration
In changing the setting
of treble and bass the
equalizer setting is
deselected. The selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or equalizer settings to obtain
the desired musical ambience.
In changing the equalizer
setting, treble and bass
return to zero.
When changing the
balance settings, the
distribution setting is
deselected. The selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or distribution settings to
obtain the desired musical ambience.
When changing an
distribution setting,
the balance setting is
deselected.
There is a dif
ference in
sound quality between
the different audio
sources (radio, CD...). For optimum sound quality, the audio settings for Volume, Bass, Treble,
Equalizer and Loudness can be adapted to the different sound sources,
which may result in audible differences when changing source (radio,
CD...). Check that the audio settings for (Volume, Bass,
Treble, Equalizer, Loudness) are adapted to
the sources listened to. It is advisable to set the
AUDIO functions (Bass, Treble, Fr-Re balance,
Le-Ri balance) to the middle position, select the
"None", musical ambience and set the loudness
correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.

395
FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
With the engine of f, the
system switches off after
a few minutes of use. When the engine is switched off, the system's operating time depends on
the battery charge.
The switch-off is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
USB, portable player, connection key
Playback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes). Some files supplied with the memory stick may greatly slow down access
to reading the memory stick (multiplication by 10 of the catalogue time).
Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
When I connect my
iPhone as telephone and
to the USB port at the
same time, I am unable
to play the music files. When the iPhone connects automatically as a telephone, it forces the
streaming function. The streaming function takes the place of the USB
function which is then not useable, there is a period without sound of the
track being played with Apple
® players.
Disconnect and reconnect to the USB port
(the
USB function takes priority over streaming).

397
The system is coded in such a way that it will only
operate in your vehicle.
Audio system / Bluetooth®
For safety reasons, the driver must only carry out
operations which require prolonged attention while the
vehicle is stationary.
When the engine is switched off and to prevent
discharging of the battery, the audio system may switch
off after a few minutes.
CONTENTS
01
First steps
02


Steering mounted
controls
03

Main
menu
04
Audio
05

Using
the telephone
06

Audio
settings
07

Screen menu map(s)
Frequently

asked questions p.
p.
p.
p.
p.
p.
p.
p.
398
399
400
401
413
421
422
424

01
Automatic search up/down for radio
frequencies.
Select previous/next CD, USB,
streaming track.
Navigation in a list.
Display the list of stations
received, CD/MP3 tracks or
folders.
Long press: managing the
classification of MP3/WMA
files/update the list of stations
received.
Abandon the current
operation.
Up one level (menu or
folder).
On/Off. Selection of FM / DAB /
AM* wavebands.
Select preset radio station.
Long press: store a station. Select screen display
between modes:
Full screen: Audio
(or telephone if call in
progress)/
In a window: Audio
(or telephone if call in
progress) - Time or Trip
computer.
Long press: black screen
(DARK).
Audio settings:
audio ambiences, treble,
bass, loudness, distribution,
left/right balance, front/rear
fader, automatic volume. Access to main menu.
TA (Traffic
Announcement)
function On/Off.
Long press:
access to type of
information. Select source:
Radio, CD, AUX, USB,
Streaming.
Accept an incoming
call.
Confirmation or display of
contextual menu.
Manual step by step search up/down
for radio frequencies.
Select previous/next MP3 folder.
Select previous/next folder/genre/artist/
playlist in the USB device.
Navigation in a list.
Volume adjustment.
FIRST STEPS
* Depending on model.