2014.5 Citroen C4 DAG phone

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FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
Certain   traffic   jams  
along

 
the   route   are   not  
indicated

  in   real   time. On
  starting,   it   is   several   minutes   before   the   system   begins   to   receive   the  
traffic

  information. Wait
  until   the   traffic   information   is   being   received  
correctly

  (display   of   the   traffic   information   icons   on  
the

  map).
The
  filters   are   too   restrictive. Modify
  the   "Geographic   filter"   settings.
In
  certain   countries,   only   major   routes   (motorways...)   are   listed   for   the  
traffic

  information. This
  phenomenon   is   normal.  
The
  system   is  
dependent

  on   the   traffic   information   available.
The
 
altitude   is   not  
displayed. On

  starting,   the   initialisation   of   the   GPS   may   take   up   to   3   minutes   to  
receive

  more   than   4   satellites   correctly.Wait
  until   the   system   has   started   up   completely.  
Check

  that   there   is   a   GPS   coverage   of   at   least  
4 satellites

  (long   press   on   the   SETUP
 
button,   then  
select

  "GPS   coverage").
Depending
  on   the   geographical   environment   (tunnel...)   or   the   weather,  
the

  conditions   of   reception   of   the   GPS   signal   may   vary.This
  phenomenon   is   normal.  
The
  system  
is

  dependent   on   the   GPS   signal   reception  
conditions.
I

 
am
 
unable   to   connect  
my

 
Bluetooth   telephone. The
  telephone's   Bluetooth   function   may   be   switched   off   or   the   telephone  
may

  not   be   visible. -
 
Check
  that   your   telephone's   Bluetooth  
function

  is   switched   on.
-
 
Check
  in   the   telephone   settings   that   it   is  
"visible

  to   all".
The
  Bluetooth   telephone   is   not   compatible   with   the   system.You
  can   check   the   compatibility   of   your   telephone  
on

  www.citroen.co.uk   (services)
The
 
volume   of   the  
telephone

  connected  
in

 
Bluetooth   mode   is  
inaudible. The

  volume   depends   both   on   the   system   and   on   the   telephone.Increase
  the   volume   of   the   audio   system,   to  
maximum

  if   required,   and   increase   the   volume   of  
the

  telephone   if   necessary.
The
  ambient   noise   level   has   an   influence   on   the   quality   of   telephone  
communication.Reduce

  the   ambient   noise   level   (close   the   windows,
 reduce

  the   booster   fan   speed,   slow   down,   ...).

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FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
Some
 
contacts   are  
duplicated

  in   the   list. The
  options   for   synchronizing   contacts   are   synchronizing   the   contacts  
on

  the   SIM   card,   the   contacts   on   the   telephone,   or   both.   When   both  
synchronizations

  are   selected,   some   contacts   may   be   duplicated.Select
  "Display   SIM   card   contacts"   or   "Display  
telephone

  contacts".
Contacts are not shown
in
 
alphabetical   order. Some
  telephones   offer   display   options.   Depending   on   the   settings  
chosen,

  contacts   can   be   transferred   in   a   specific   order.Modify
  the   display   setting   in   the   telephone  
directory

.
The system does not receive SMS  text   messages.The Bluetooth mode does not permit sending SMS text messages to the system.
The
 
CD
 
is
 
ejected
 
automatically

 
or
 
is
 
not
 
played

 
by
 
the
 
player. The
  CD   is   inserted   upside   down,   is   unplayable,   does   not   contain   any  
audio

  data   or   contains   an   audio   format   which   the   player   cannot   play.-
 
Check that the CD is inserted in the player the right way  up.
- Check   the   condition   of   the   CD:   the   CD   cannot   be played
  if   it   is   too   damaged.
- Check  the   content   in   the   case   of   a   recorded   CD: refer
  to   the   information   and   advice   in   the   "MUSIC MEDIA 

PLAYERS"   section.
- The  audio   system's   CD   player   does   not   play   DVDs.
- Some  recorded   CDs   will   not   be   played   by   the   audio system
  because   they   are   not   of   the   correct   quality.
The CD has been recorded in a format that is not compatible with the player  (udf,   ...).
The
  CD   is   protected   by   an   anti-pirating   protection   system   which   is   not  
recognised

  by   the   audio   system.
There is a long waiting period  following   the   insertion of a C

d or connection of a
USB
  memory   stick.When a new medium is inserted, the system reads a certain amount of data  (directory,   title,   artist,   etc.).  This   may   take   from   a   few   seconds   to   a  
few

  minutes. This
  phenomenon   is   normal.
The
 
CD
 
player
 
sound
 
is
 
poor

. The
  CD   used   is   scratched   or   of   poor   quality. Insert
  good   quality   CDs   and   store   them   in   suitable  
conditions.
The

  audio   equipment   settings   (bass,   treble,   ambiences)   are   unsuitable. Set   the   treble   or   bass   level   to   0,   without   selecting  
an

  ambience.

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FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
With
 
the   engine   off,   the  
system

  switches   off   after  
a

 
few
 
minutes   of   use. When
  the   engine   is   switched   off,   the   system's   operating   time   depends   on  
the

  state   of   charge   of   the   battery.
The
  switch-off   is   normal:   economy   mode   is   activated   automatically   to  
maintain

  the   state   of   charge   of   the   vehicle's   battery,   needed   for   engine  
starting.

  (See   the   "Energy   economy   mode"   section).Start
  the   vehicle's   engine   to   increase   the   battery  
charge.
Playback

  of   my   USB  
memory

  stick   starts   only  
after

 
a
  very   long   wait  
(around

  2   to   3   minutes). Some
  files   supplied   with   the   memory   stick   may   greatly   slow   down   access  
to

  reading   the   memory   stick   (multiplication   by   10   of   the   catalogue   time).Delete
  the   files   supplied   with   the   memory   stick  
and

  limit   the   number   of   sub-folders   in   the   file  
structure

  on   the   memory   stick.
When
 
I   connect   my  
iPhone

  as   telephone   and  
to

 
the
 
USB   port   at   the  
same

 
time,   I   am   unable  
to

 
play
  the   music   files.When
  the   iPhone   connects   automatically   as   a   telephone,   it   forces   the  
streaming

  function.  
The
  streaming   function   takes   the   place   of   the   USB  
function

  which   is   then   not   useable,   there   is   a   period   without   sound   of   the  
track

  being   played   with  
Apple® players. Disconnect   and   reconnect   to   the   USB   port   (the  
USB

  function   takes   priority   over   streaming).

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The system is coded in such a way that it will only operate  in   your   vehicle.
AUDIO SYSTEM / BLUETOOTH
For safety reasons, the driver must only carry out operations
  which   require   prolonged   attention   while  
the
  vehicle   is   stationary.
When
  the   engine   is   switched   off   and   to   prevent  
discharging

  of   the   battery,   the   audio   system   may   switch  
of

f   after   a   few   minutes.
CONTENTS
01
First steps
02


Steering mounted
controls
03

Main
menu
04
Audio
05

Using
the telephone
06

Audio
settings
07

Screen menu map
Frequently

asked questions p.
p.
p.
p.
p.
p.
p.
p.
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295
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297
309
317
319
322

01
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Automatic search up / down for radio frequencies.
Select  previous   /   next   CD,   USB,  
streaming

  track.
Navigation
  in   a   list.
d

isplay the list of stations
received,
 
CD/MP3
 
tracks
 
or
 folders.
Long
 
press:
 
managing
 
the
 
classification

 
of
 
MP3/WMA
 files

 
/
 
update
 
the
 
list
 
of
 
stations
 
received.
Abandon

  the   current  
operation.
Up

  one   level   (menu   or  
folder).
On

 
/
 
Off. Selection
  of   FM   /   DAB   /  
AM*

  wavebands.
Select
 
preset
 
radio
 
station.
Long
 
press:
 
store
 
a
 
station.
Select
 
screen
 
display
 between
 
modes:
Full
 
screen:
 Audio
 

(or telephone if call in
progress)
 
/
In
 
a
 
window:
 
Audio

 
(or telephone if call in
progress)

 
-
 
T

ime
 
or
 
T

rip
 
computer

.
Long
 
press:
 
black
 
screen
 
(DARK).
Audio

 
settings:
audio
 
ambiences,
 
treble,
 
bass,

 
loudness,
 
distribution,
 
left/right

 
balance,
 
front/rear
 
fader

,
 
automatic
 
volume. Access
  to   main   menu.
TA
 

(Traffic
 
Announcement)

 
function

 
On
 
/
 
Off.
Long
 
press:
 
access to type of
information. Select

 
source:
Radio,
 
CD,
 
AUX,

 
USB,
 
Streaming.
Accept

 
an
 
incoming
 
call. Confirmation

  or   display   of  
contextual

  menu.
Manual
 
step
 
by
 
step
 
search
 
up
 
/
 
down
 for
 
radio
 
frequencies.
Select
 
previous
 
/
 
next
 
MP3
 
folder.
Select
 
previous
 
/
 
next
 
folder
 
/
 
genre
 
/
 
artist

 
/
 
playlist
 
in
 
the
 
USB
 
device.
Navigation
 
in
 
a
 
list.
Volume
 
adjustment.
FIRST STEPS
* Depending on model.

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STEERING MOUNTED CONTROLS
- Short  press: Change
  multimedia   source.
 Accept

  an   incoming   call.
 Call

  in   progress:   access   to   the   telephone   menu   (End   call,   Secret  
mode,

  Hands-free   mode).
-
 
Long
  press:
 Reject

  an   incoming   call.
 End

  a   call   in   progress.
 No

  call   in   progress:   access   to   the   telephone   menu   (Call,   Contacts,  
call

  log,   Voice   mail).
-
 
Rotation. Radio:

  automatic   search   for   the   previous   /   next   station.
 Media:

  previous   /   next   track.
-
 
Press:
  confirmation.
-
 
Short
  press:
 Radio:

  display   the   list   of   stations.
 Media:

  display   the   list   of   tracks.
-
 
Long
  press:   update   the   list   of   stations   received.
-
 
Increase
  volume.
-
 
Decrease
  volume.
-
 
Short

 
press:
 
mute:
 
change
 
multimedia
 
source.
-
 
Long

 
press:
 
mute
 
/
 
restore
 
sound.
-
 
Rotation: Radio:

 
automatic
 
search
 
for
 
the
 
previous
 
/
 
next
 
station.
 Media:

 
previous
 
/
 
next
 
track.
-
 
Press:

 
confirmation.
-
 
Short

 
press:
 Radio:

 
display
 
the
 
list
 
of
 
stations.
 Media:

 
display
 
the
 
list
 
of
 
tracks.
-
 
Long

 
press:
 
update
 
the
 
list
 
of
 
stations
 
received.
-
 
Increase

 
volume.
-
 
Decrease

 
volume.
Audio system Audio / Bluetooth telephone system
02

03
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"Multimedia": Media parameters, Radio  parameters. "Trip computer":
  Warning   log.
For   a   detailed   global   view   of   the  
menus

  available,   refer   to   "Screen  
menu

  map"   section.
"Bluetooth connection
":  
Connections

  management,  
Search

  for   a   device.
"Telephone":   Call,   Directory  
management,

 
T
elephone  
management,

  Hang   up.
MAIN MENU
"Personalisation-configuration
":   Define  the
  vehicle   parameters,   Choice   of   language,  
Display

  configuration,   Choice   of   units,   Date  
and

  time   adjustment.
Screen C
Screen A

04
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AUDIO
Streaming - Playing audio files via
Bluetooth
Depending on the compatibility of the phonePair/connect   the   telephone:   see   the   "USING  
THE
 
TELEPHONE"

  section.
Streaming
  allows   music   files   on   a   telephone   to   be   heard   via   the  
vehicle's

  speakers.
The
  telephone   must   support   the   appropriate   bluetooth   profiles  
(Profiles

 
A2DP 
/  
A
VRCP).
Activate
  the   streaming   source   by   pressing  
SOURCE
or
SRC.
  Control   of   playback   is   via   the   audio   system.  
The
 
contextual

  information   can   be   displayed   in   the   screen.
In
  certain   cases,   playing   of   the   audio   files   must   be   initiated   from   the  
telephone.
The

  audio   quality   depends   on   the   quality   of   the   transmission   from  
the

  telephone.
Play mode
The play modes available are:
-  
Normal:
  the   tracks   are   played   in   order,   depending   on   the  
classification

  of   the   selected   files.
-
 
Random:
  the   tracks   in   an   album   or   folder   are   played   in   a  
random

  order.
-
 
Random
  all:   all   of   the   tracks   saved   in   the   media   are   played   in  
random

  order.
-
 
Repeat:
  the   tracks   played   are   only   those   from   the   current  
album

  or   folder.
Press OK
  for   access   to   the   contextual  
menu.
or
Press

MENU.
Select "Multimedia"
  and   confirm.
Select "Media parameters "
  and  
confirm.
Select "

Read mode"   and   confirm.
Select
  the   desired   play   mode   and  
confirm

  OK   to   save   the   modifications.