The high-voltage battery is under the luggage compartment floor ⇒ fig. 255.
Cooling the high-voltage battery
There are ventilation slots under the rear seat bench that provide the high-voltage battery with cool
air. The ventilation area under the rear seat bench ⇒ fig. 256 must not be blocked or covered ⇒ .
Maintenance of the high-voltage battery
Other than taking the vehicle in for scheduled maintenance to an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility that is qualified to do work on hybrid vehicles, there is nothing
that the vehicle driver has to do to maintain the high-voltage battery.
The maintenance connection for the high-voltage battery is under the luggage compartment floor
under an orange cover. This connection is only for scheduled maintenance, which must be performed
only by specially trained service technicians. There is no need to remove the connector at any time
when the vehicle is being used ⇒ .
.WARNING
The high-voltage hybrid electrical system is dangerous and can cause burns, other serious
personal injuries, electrocution and death.
x Never open, service, repair, or disconnect the high-voltage hybrid battery.
x Never touch or let jewelry or other metal objects contact high-voltage cables or the high-
voltage battery and battery poles, especially if the cables, battery, or battery poles have been
damaged in a crash or in some other way.
x Always have work on the hybrid electrical system and on systems that could be indirectly
affected by it done by qualified, trained technicians, who have the know-how, experience,
documentation, and tools to do the work safely.
.WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
.NOTICE
x Failure to heed warning lights or text WARNINGS can result in vehicle damage.
x If the 12 Volt battery is disconnected or dead or has been replaced, there is a possibility
that the combustion engine will not automatically switch off when the vehicle is powered by
the electric motor. If this situation persists for several days, take the vehicle to an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility that is qualified to do work on
hybrid vehicles.
x Never transport water or other liquids or fluids in open containers, such as an aquarium. If
liquid is spilled in the luggage compartment, this can cause short circuits or damage the high-
voltage battery.
.NOTICE
Never block or cover the cooling air vents for the high-voltage hybrid battery under the rear
seat. Blocking or covering these vents can damage the high-voltage battery.
Lights up Possible cause Proper response
h È BRAKE Hill Hold malfunction.
Take the vehicle to an authorized
Volkswagen dealer or an authorized
Volkswagen Service Facility and have the
system checked.
k Hill Descent Assist switched on. .
Flashes Possible cause Proper response
k Hill Descent assist is regulating the
speed. .
When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
.WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
.NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Hill Hold
.