2013 VOLKSWAGEN TIGUAN Front park

Remove your finger from the lock sensor surface to stop the function. If you touch the unlock sensor
surface 1 on the inside of the door handle immediately after releasing the lock sensor surface 1 (ar-
row), all of the windows will open (safety function). Pinch protection is active during convenience
closing of the windows.
The settings in the Settings – Convenience menu determine which doors open when the door
handle sensor surface is touched.
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a
valid vehicle key is within range of the vehicle.
x All windows may open if you turn the spray of water or steam away from and then back onto
the door handle sensor surface in quick succession. If at least one power window is opened
and the sensor is continuously activated, convenience closing is started.
The door may not open if the outside and inside door handles are used at the same time.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will
not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle
key.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not
be possible to unlock and lock the vehicle using Keyless Access The vehicle can still be manually
locked or unlocked with the key bit
The driver message Key not in range appears in the instrument cluster display if there is no
remote control vehicle key inside the vehicle or if the system does not recognize the vehicle key. The
key may not be recognized, for example, if it is covered by something that interferes with the signal
(such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as
cell phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem 279.
Anti-theft alarm system

Lights
up Possible cause Proper response

One or more driving lights not working or
cornering light malfunction.
Replace burned out bulb or
if all light bulbs are OK, visit an authorized
Volkswagen dealer or authorized
Volkswagen Service facility.
Cornering light system malfunction. See an authorized Volkswagen dealer or
authorized Volkswagen Service Facility Adaptive Front Lighting System
malfunction.
; License plate light not working.
Replace the light bulb that isn't working
Error! Bookmark not defined.. If all light
bulbs are OK, see an authorized
Volkswagen dealer or an authorized
Volkswagen Service facility.



Left or right turn signal.
Check the turn signals on the vehicle and
the trailer. The indicator light blinks twice as fast if a
turn signal is not working on the vehicle or
the trailer.
 Daytime running lights (DRL) on. .
$2,
 High beams switched on or headlight
flashers in use.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, stop
the engine, turn on the emergency flashers, and use other warning devices to warn
approaching traffic.
x Never park the vehicle in areas where the hot catalytic converter and exhaust system can
come into contact with dry grass, brush, spilled fuel, oil, or other material that can catch fire.
x A broken down vehicle presents a high accident risk for itself and others. Switch on
emergency flashers and set up a warning triangle to warn oncoming traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
High Intensity Discharge (HID) headlights provide bright, uniform lighting to help you see and be
seen. The light comes from an electric arc between two electrodes in the gas-filled bulb. Over time, the
electrodes can wear down and the gap between them will get wider. The HID lamp’s control unit then

Turn the rotary knob to the desired position:
0 Neutral position. Outside mirror folded out, no heating or
adjustment possible.

Synchronous mirror adjustment
x In the Settings - Convenience menu select “Mirror adjust: Both mirrors” for synchronous
outside mirror adjustment
x Turn the adjusting knob to the L position.
x Adjust the left outside mirror. The right (passenger) outside mirror will automatically adjust at the
same time.
x If needed, correct the position of the right mirror by turning the adjusting knob to the R position.
Auto-dimming outside mirror on the driver side
The auto-dimming outside mirror is controlled together with the auto-dimming inside mirror
Memory for front passenger side mirror (when backing up)
x Choose the remote control vehicle key that will be used with the settings about to be made.
x Unlock the vehicle with that remote control vehicle key.
x Set the parking brake.
x Shift the transmission into Neutral (N).
x Switch on the ignition.
x Activate the function Mirror down in the Settings - Convenience menu.
x Shift the transmission into reverse.
x Adjust the passenger outside mirror for a clear view of the curb, for example.
x The adjusted mirror position is automatically stored and assigned to the vehicle key used to unlock
the vehicle. The preselected position will be recalled when the key assigned to that mirror adjustment
position is used again.
Recalling passenger side mirror settings
x Turn the adjusting knob for the side mirrors to the R position.
x Shift the transmission into reverse gear with the ignition switched on.
x The mirror moves back to the regular position when the vehicle moves forwards faster than about
10 mph (15 km/h) or the adjusting knob is turned to the O or L position.
WARNING
Improper use of the folding outside mirrors can cause personal injury.
x Always make sure that nobody is in the way when folding the mirrors in or out.
x Make sure that you do not get your finger caught between the mirror and the mirror base
when moving the mirrors.

WARNING
Parking improperly can cause serious personal injury.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a
stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
x Never park the vehicle where the hot exhaust system or catalytic converter could ignite
flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
x Always apply the parking brake when parking your vehicle.
x Improper use of the parking brake can seriously injure you and your passengers.
x Never use the parking brake to slow down the vehicle when it is moving, except in an
emergency. The stopping distance is much longer because only the rear wheels are braked.
Always use the foot brake to stop the vehicle.
x Never activate the throttle manually from the engine compartment when the engine is
running and the automatic transmission is in gear. The vehicle will start to move as soon as
the engine speed increases even if the parking brake is on.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They
could release the parking brake and move the gear selector lever or gear shift, which could
cause the vehicle to start moving. This can lead to a crash and serious personal injuries.
x Always take the key with you when you leave the vehicle. The engine can be started and
vehicle systems such as the power windows can be operated, leading to serious personal
injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the
vehicle. The doors can be locked with the remote control vehicle key, trapping passengers in
the vehicle in an emergency. For example, depending on the time of year, people trapped in
the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in
temperatures in the vehicle that are much higher than the outside temperatures, particularly
in summer. Temperatures can quickly reach levels that can cause unconsciousness and
death, particularly to small children.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in
height and could damage your bumper and related parts if the front of your vehicle hits a
barrier or curb that is too high while your are getting into or out of a parking spot. To help
prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over
curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as
bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
Warning and indicator lights

x Shift manual transmission into 1st gear (on level ground or if pointed uphill) or reverse (if pointed
downhill) and let the clutch out.
x Make sure all passengers and especially children leave the vehicle.
x Take all vehicle keys with you when leaving your vehicle.
x Lock the vehicle.
On hills
Before stopping the engine, turn the steering wheel so that, if the vehicle starts to roll, its front wheels
will roll into the curb:
x Facing downhill, turn the front wheels so that they point toward the curb.
x Facing uphill, turn the front wheels so that they point away from the curb.
WARNING
The vehicle exhaust system and the catalytic converter get very hot. They can cause fires and
serious personal injury.
x Never park where the hot exhaust system could ignite flammable materials, such as
brush, leaves, dry grass, spilled fuel, etc.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in
height and could damage your bumper and related parts if the front of your vehicle hits a
barrier or curb that is too high while your are getting into or out of a parking spot. To help
prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over
curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as
bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
About the brakes

WARNING
Rear Assist technology cannot overcome the laws of physics and the limits of the system.
Careless or unintentional use of Rear Assist may result in accidents and severe injuries.
x Always adjust your speed and driving style to road, traffic, weather, and visibility
conditions.
x Always keep an eye on the parking direction and the vehicle surroundings. The front of
the vehicle swings out more than the rear of the vehicle.
x Never pay so much attention to the graphics shown on the screen that you fail to notice
what is going on around you.
x Always watch for people, especially small children, animals and objects, because the
camera may not always be able to detect them.
x The system may not be able to clearly show everything behind the vehicle.
x Use Rear Assist only when the rear hatch is completely closed.
NOTICE
x The camera shows only two-dimensional images on the screen. Due to the lack of depth of
field, it may be difficult or impossible to identify protruding objects or recesses in the road, for
example.
x Things like thin rods, fences, posts and trees may not be detected by the camera and could
damage the vehicle.
Operation

Fig. In the rear hatch: Location of the Rear Assist camera.

Fig. Display of the Rear Assist: Mode 1 activated.

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find
helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes among
others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump start
– Charge vehicle battery
The wrong remote control
vehicle key is used.
Use a valid remote control vehicle key

Fuel level too low. Refuel
Vehicle cannot be locked
or unlocked using remote
control vehicle key.
– Battery in remote control
vehicle key dead.
– Too far away from vehicle.
– Buttons pressed outside
operating range.
– Replace battery in the remote control
key
– Move closer to vehicle.
– Synchronize remote control vehicle
key
– Lock or unlock vehicle manually
Unusual noises.
Cold engine, braking support
systems, electronic parking
brake.
Check the “Noises” entry in the
keyword index.
Driver seat and outside
mirrors when vehicle is
unlocked.
Convenience settings are
stored. Correct convenience settings
Memory-seat settings are
stored.
– Reassign seat setting
– Clear memory-seat memory
Front seats cannot be
adjusted with power
controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as
described in this manual.
Settings were adjusted in the
Volkswagen Information
System.
Check and reset to factory settings if
necessary
Headlights do not light up
the road as they should.
– Headlights incorrectly
adjusted.
– Light bulbs burned out.
– Low beams not switched on.
Have the headlight range adjusted by
an authorized Volkswagen dealer or an
authorized Volkswagen Service
Facility. Adjust headlight range .
– Change light bulbs
– Switch on low beams
Electrical consumers do
not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel .
Fuse blown. Check fuse and replace if necessary

Fuel consumption higher
than indicated.
– Short hauls.
– “Jumpy gas pedal”.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunctioning. Have the malfunction corrected

Checklist
For your own safety and that of your passengers, carry out the following steps in the order listed ⇒ :
1. Park the vehicle at safe distance from traffic and on a suitable surface ⇒ .
2. Switch on emergency flashers by pressing the  switch ⇒ fig. .
3. Apply the electronic parking brake to help prevent the vehicle from moving
4. Shift the transmission into Park (P) (automatic) or Neutral (manual only)
5. Stop the engine and remove the key from the ignition switch
6. Have all passengers exit and go to a safe location away from moving traffic, such as behind a
guard rail.
7. Take all vehicle keys with you when leaving your vehicle.
8. Set up a warning triangle or other warning device in order to alert other motorists and cyclists.
9. Let the engine cool down and get expert assistance if necessary.
If the emergency flashers are on, use the turn signal lever to indicate a direction or lane change, for
example when the vehicle is being towed. This temporarily interrupts the emergency flashers.
Switch on the emergency flashers when:
x Traffic suddenly slows down or stops in front of you to warn those approaching from behind.
x In any emergency situation.
x If the vehicle breaks down.
x When being towed.
Always obey traffic laws that govern the use of emergency flashers where you are driving.
If the emergency flashers are not working, a different method – as permitted by law – must be used to
alert other motorists and cyclists to the breakdown.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common
sense.
WARNING
The vehicle exhaust system and the catalytic converter or diesel particulate filter get very hot.
They can cause fires and serious personal injury.
x Never park where parts of the hot exhaust system or catalytic converter could ignite
flammable materials, such as dry grass, brush, leaves, spilled fuel, etc.
The vehicle battery will be drained if the emergency flashers are on for a long time – even if the
ignition is switched off.