2013 VOLKSWAGEN TIGUAN Flat tow

WARNING
Always adjust seat, safety belts and head restraints properly before driving and make sure
that all passengers are properly restrained.
x Push the passenger seat as far back as possible. Always be sure that there are at least
10 inches (25 cm) between the front passenger's breastbone and the instrument panel.
x Always adjust the driver's seat and the steering wheel so that there are at least 10 inches
(25 cm) between your breastbone and the steering wheel.
x Adjust the driver's seat so that you can easily push the pedals all the way to the floor
while keeping your knee(s) slightly bent. The distance to the instrument panel in the knee
area must be at least 4 inches (10 cm).
x If these requirements cannot be met for physical reasons, contact an authorized Volkswa-
gen dealer or an authorized Volkswagen Service Facility to see whether adaptive equipment
is available.
x Always hold the steering wheel on the outside of the steering wheel rim with your hands
at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driv-
er's airbag inflates.
x Never hold the steering wheel at the 12 o'clock position or with your hands at other places
inside the steering wheel rim or on the steering wheel hub. Holding the steering wheel the
wrong way can cause serious injuries to the hands, arms, and head if the driver airbag in-
flates.
x Pointing the steering wheel toward your face decreases the ability of the driver's airbag to
help protect you in a collision.
x Never drive with backrests reclined or tilted back farther than necessary to drive comfort-
ably. The farther back the backrests are tilted, the greater the risk of injury caused by incor-
rect positioning of the safety belts and improper seating position.
x Never drive with the front seat passenger backrest tilted forward. If the front airbag dep-
loys, the front backrest can be forced backward and injure passengers on the rear seat.
x Sit as far back as possible from the steering wheel and the instrument panel.
x Always sit upright with your back against the backrest with the front seats properly ad-
justed. Never lean against or place any part of your body too close to the area where the air-
bags are located.
x Rear seat passengers who are not properly seated and restrained are more likely to be
seriously injured in a crash.
WARNING
Improper adjustment of the seats can cause accidents and severe injuries.
x Never adjust the seats while the vehicle is moving. Your seat may move unexpectedly and
you could lose control of the vehicle. In addition, you will not be in the correct seating posi-
tion while adjusting the seats.
x Adjust the front seat height, angle and longitudinal direction only if the seat adjustment
area is clear.
x The adjustment of the front seats must not be restricted by things in the footwell in front
or behind the seats.
Examples of improper seating positions

x Adjust the seat backrest angle to an upright position so that your back is in full contact with it when
the vehicle is moving.
x Always keep both feet on the floor and in the footwell whenever the vehicle is moving.
x Always adjust and fasten safety belts properly
Driver - Seat and steering wheel adjustment:
x Adjust the steering wheel so that there are at least 10 inches (25 cm) between the steering wheel
and your breast bone ⇒ fig. 38. When adjusting the proper distance to the steering wheel, grasp the
top of the steering wheel with your elbows slightly bent.
x Always hold the steering wheel on the outside of the steering wheel rim with your hands at the 9
o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driver's airbag inflates.
x Never hold the steering wheel at the 12 o'clock position or with your hands at other places inside
the steering wheel rim or on the steering wheel hub. Holding the steering wheel the wrong way can
cause serious injuries to the hands, arms, and head if the driver's airbag inflates.
x Adjust the steering wheel so that the steering wheel cover points at your chest and not at your
face. Pointing the steering wheel toward your face decreases the ability of the driver's airbag to help
protect you in a collision.
x Adjust the driver's seat so that you can easily push the pedals all the way to the floor while keeping
your knee(s) slightly bent.
x Adjust the seat height so that the top point of the steering wheel can be reached.
x Always keep both feet in the footwell so that you are in control of the vehicle at all times.
Passenger - front seat adjustment:
x Push the passenger seat as far back as possible in order to ensure optimum protection if the
airbag is deployed.
Manual controls on the driver and passenger seat

Fig. 40 Controls on the left front seat.

WARNING
Unsecured or incorrectly stowed items can fly through the vehicle, causing serious personal
injury during hard braking or sharp steering or in an accident. Loose items can also be struck
and thrown through the passenger compartment by the front airbags if they inflate. To help
reduce the risk of serious personal injury:
x Always stow all objects securely in the vehicle. Always put luggage and heavy items in the
luggage compartment.
x Always secure objects in the passenger compartment properly with suitable straps so that
they cannot move into the deployment zone of a side or front airbag during a sudden braking,
in a sudden maneuver, or in a collision.
x Always keep storage compartments closed while driving.
x Never stow hard, heavy, or sharp objects in the vehicle's open storage compartments, on
the shelf behind the rear seat bench, or on the top of the instrument panel.
x Always remove hard, heavy, or sharp objects from clothing and bags in the vehicle
interior and stow them securely in the luggage compartment.
WARNING
Transporting heavy objects causes the handling characteristics of the vehicle to change and
increases braking distances. Heavy loads which are not properly stowed or secured in the
vehicle can lead to a loss of vehicle control and cause serious person injury.
x Transporting heavy items causes the handling characteristics of the vehicle to change by
shifting the vehicle's center of gravity.
x Always distribute luggage evenly and as low as possible within the vehicle. The vehicle
capacity weight figures apply when the load is distributed evenly in the vehicle (passengers
and luggage).
x Always stow luggage and heavy items in the luggage compartment as far forward of the
rear axle as possible and secure them with appropriate straps to the tie-downs provided.
x Never exceed the vehicle's Gross Vehicle Weight Rating or Gross Axle Weight Ratings,
which are printed on the Safety Compliance Certification Label located on the door jamb of
the driver door. Exceeding the permissible weight can cause the vehicle to skid and behave
differently.
x Always adapt your speed and driving style to accommodate your payload and its weight
distribution within your vehicle.
x Be especially cautious and gentle when stepping on the accelerator pedal and avoid
sudden braking and other maneuvers.
x Brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
x The defroster heating wires or antenna in the rear window can be damaged by objects that
rub against them.
The ventilation slots between the rear window and the luggage compartment cover must not be
blocked so that stale air can escape from the vehicle.

Loading the trailer
The weight distribution in the vehicle and trailer must be balanced. Use the maximum permissible
tongue weight and make sure that the load in the trailer is evenly distributed and that it is not front-
heavy or tail-heavy:
x Distribute the load in the trailer so that heavy objects are directly above the axle or as close as
possible to the axle.
x Secure loads properly on the trailer.
Tire pressure
Always follow the trailer manufacturer's tire pressure recommendations for the trailer tires.
When towing, inflate the towing vehicle's tires to the maximum permissible pressure listed on the tire
pressure label
WARNING
Exceeding the gross weight ratings for axle, tongue, vehicle, trailer or combined weight can
cause accidents and serious personal injury.
x Never exceed the specified values.
x Never let the actual weights at the front and rear axles exceed the Gross Axle Weight
Rating. Never let the combined front and rear weights exceed the Gross Vehicle Weight
Rating.
WARNING
Trailer loads that are not properly secured can shift when the vehicle is moving or braking
and suddenly change the way the vehicle handles, causing accidents and severe injuries.
x Always load the trailer properly.
x Always secure the load properly with suitable, undamaged straps that can be tightened so
that the load cannot shift.
Driving with a trailer

¥ Check the vehicle tool kit. Add tools and other gear based on the special requirements of the trip
you will be taking
¥ Stow luggage as low and flat as possible in the vehicle. Safely secure all loose objects.
Before driving off-road the first time
Before you drive your vehicle off-road, we urge you to take an appropriate off-road driving course.
Taking a course is especially important if you have little or no experience driving off-road. Even more
experienced off-roaders can benefit from an off-road driving course.
A good course can show you how to handle the vehicle in a wide range of off-road situations and how
to more safely deal with difficult terrain Driving off-road demands a different attitude and very different
skills compared with highway driving. Your safety and that of your passengers will depend on your
knowledge, skill, and caution as a driver ⇒ .
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist above. Follow commonly accepted safety practices
and use common sense.
x All occupants must sit properly and wear safety belts whenever the vehicle is moving.
General rules and good driving practices

Checklist
Checklist: Useful off-road driving equipment ⇒ :
¥ Water, compass, maps, flashlight and spare batteries.
¥ Cable winch, tow rod or tow rope strong enough for your vehicle.
¥ Cell phone, shovel, blankets, and rubber boots, tape measure, and yardstick.
¥ Electric air compressor to connect to the 12 volt outlet in the vehicle for inflating the tires.
¥ A wooden plank about 2 inches thick and 3 feet long or similar aluminum frame as traction aid for a
stuck vehicle or as a base for the vehicle jack.
¥ Snow chains for all 4 tires, additional spare tires.
WARNING
Accidents and severe personal injury can result from the improper use of tools or equipment
as well as from the use of tools or equipment that are damaged or not right for the job to be
done.
Safety and off-road driving

Stowing the replaced wheel
One of the vehicles normal wheels will not fit in the well for the compact spare wheel in the floor of the
luggage compartment. Therefore, in the event of a flat tire, the wheel which was changed must be
secured, for example, with suitable straps in the luggage compartment.
Open the rear hatch, raise the entire luggage compartment floor, press the retaining pin (1) to the right
and slowly lower the luggage compartment floor.
Put the wheel you took off the vehicle into the spare wheel well so that the center hole of the rim is
aligned with the threaded pin.
Turn the threaded retainer in the center of the compact spare wheel (2) clockwise until the wheel
replaced is securely in place.
If necessary, return the vehicle tool kit to its location in the luggage compartment.
Raise the floor covering and release the retaining pin, then fold the floor covering back down onto the
floor of the luggage compartment.
Close the rear hatch.
Differences between the road tires and the compact spare
The compact spare is different in design from the road tires and must be used only in the event of a
flat tire, only for a brief time, and only when driving with extra caution ⇒ .
Replace it with a tire matching the others on your vehicle as soon as possible.
Please heed the following:
x Do not drive faster than 50 mph (80 km/h)!
x Avoid full-throttle acceleration, hard braking and fast cornering!
x Do not use snow chains on the compact spare wheel
x After installing the compact spare tire, check the tire pressure as soon as possible
Check the tire inflation pressure of the compact spare whenever you check the tire pressure of the
road wheels, at least once a month. Inflate a compact spare tire to the cold tire pressure specified for
the compact spare on the tire pressure label or on a separate label for the compact spare, if there is
one.

x Tow the vehicle only with its front wheels off the ground ⇒ .
Special towing instructions for vehicles with all-wheel drive (4MOTION)
x To help prevent unnecessary damage, vehicles with all-wheel drive (4MOTION) must be
transported on a flat-bed truck.
x To load the vehicle on the flat bed, use the towing eye found in the vehicle tool kit and attach it to
the front anchorage
When not to tow your vehicle
If there is little or no oil in the transmission because of damage to your vehicle, it must be moved with
the drive wheels off the ground. The vehicle can only be towed if its ignition is switched on and its
electrical system is operating. In the following situations, the vehicle cannot be towed at all and must
be transported on a flatbed truck or trailer:
x If the front and rear wheels cannot turn.
x If the vehicle battery is dead (because the steering is locked and the electronic parking brake and
the electronic steering column lock cannot be released if engaged).
x If you have to tow an automatic transmission vehicle more than 30 miles (50 km).
WARNING
It is not safe for children or other persons to ride in a vehicle that is being towed.
x Never let children or anyone else remain in the vehicle while it is being towed.
NOTICE
The drive axle rotates while the vehicle is being towed with its rear wheels off the ground. This
can damage the automatic transmission.
x Never tow automatic transmission vehicle with the rear wheels off the ground.
x Tow manual transmission vehicles with the rear wheels off the ground only if it is certain
that no transmission fluid can leak out.
Tips on towing