2013 VOLKSWAGEN JETTA HYBRID reset

Resetting the service reminder display
If the service was not performed by an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility, the service reminder can be reset as follows:

Vehicles with Premium text message display:
Select the Settings menu.
In the Service submenu, select the Reset menu item.
Confirm request with the OK button on the multi-function steering wheel.


Vehicles with Basic text message display:
Switch off the ignition.
Push the E

– Factory setting
– Back
▪ Time
– Hours
– Minutes
– 24 hr. mode
– Daylight save
– Back
▪ Snow tires (winter tires)
– On
– + 5 mph (10 km/h)
– - 5 mph (10 km/h)
– Back
▪ Units
– Temperature
– Consump./dist.
– Back
▪ Alt. speed dis. (alternative speed display On / Off)
▪ Service
– Info
– Reset
– Back
▪ Factory setting
Applicable only in the United States
Using the instrument cluster menus: Basic version

Fig. 13 On the windshield wiper control stalk: control buttons 1 and 2 on the windshield wiper lever.

Convenience
menu Function
Mirror adjust
.
IndividuallyBoth outside mirrors are adjusted separately.
Both mirrors The front passenger outside mirror is adjusted at the same
time as the driver outside mirror.
Back The display switches back to the Convenience menu.
Factory
setting Resets the features in the Convenience submenu back to the factory settings.
Back The display returns to the Settings menu.

Lights & Vision submenu

x Press the CAR Infotainment button.
x Tap a function key on the screen to view the information described below.

Function key Function
Driv.
data
Since Start Display of fuel consumption, speed, route, travel time, and range
from the time the ignition was switched on until the time it was
switched off.
Long-term Display of total fuel consumption, speed, route, travel time, and
range.
Energy flow Shows the energy flow between the engine, high-voltage battery,
and driving wheels .
Zero Emission Displays the emission-free driving time as a bar graph. Each bar
represents 1 minute of driving. The height of the bar indicates the
proportion of emission-free driving in %.
A full bar, or 100% ⇒ fig. 117 (1), is a 1 minute interval of
emission-free hybrid driving or sailing.
No bar, or 0% (2), is a 1 minute interval driving only with the
combustion engine.
The display shows the emissions for a maximum of 30 minutes.
Tapping Reset resets all values on this graph to zero.

You can always go back to the previously active menu by pressing the

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find
helpful information under “Special considerations” or “Checklist” in the index.

Description Possible causes, among
others Possible remedy
Engine does not start. Vehicle battery dead. – Perform jump-start .
– Charge vehicle battery .
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel .
Vehicle cannot be
locked or unlocked
using vehicle key.
– Battery in the remote control
vehicle key is dead.
– Too far away from the vehicle
(out of range).
– Buttons have been pressed
too many times.
– Replace the battery in the remote
control vehicle key
– Move closer to vehicle.
– Synchronize vehicle key
– Lock or unlock vehicle manually .
Unusual noises. Cold engine, braking assist
systems, electronic steering
column lock.
Check the “Noises” entry in the index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in
the index.
DSG® Direct Shift Gearbox too
hot.
Stop vehicle as soon as you can safely
do so.
Front seats cannot be
adjusted with power
controls.
Vehicle battery dead. Charge vehicle battery .
Fuse blown. Check fuse and replace if necessary .
Features do not work
as described in this
manual.
Settings were adjusted in the
Volkswagen Information
System.
Check and reset to factory settings if
necessary
Headlights do not light
up the road as they
should.
– Headlights incorrectly
adjusted.
– Light bulbs burned out.
– Low beams not switched on.
– Have the headlight range adjusted by
an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.
– Change light bulbs .
– Switch on low beams
Electrical consumers
do not work.
Vehicle battery charge too low. Charge vehicle battery .
Remaining fuel level too low. Refuel .
Fuse blown. Check fuse and replace if necessary .
Fuel consumption
higher than indicated.
– Short hauls.
– “Jumpy” accelerator pedal.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunction. Have the malfunction corrected .
Tire pressure too low. Adjust tire pressure .
Driving in the mountains. No direct corrective action possible.