2013 VOLKSWAGEN GOLF heating

NOTICE
x The defroster heating wires or antenna in the rear window can be damaged by hard or sharp
things on the shelf below the rear window.
x Do not keep any food, medicine, or other items sensitive to heat or cold in the vehicle. They
can be damaged or made unusable by heat or cold.
x Things that are made of transparent materials (such as eyeglasses, magnifying glasses, or
transparent suction cups on the windows) can magnify sunlight and damage the vehicle.
Storage compartment in the driver door

Fig. 107 In the driver door: Storage compartment.

Using genuine Volkswagen keys helps minimize the risk of malfunctions.
Applicable only in Canada
Engine preheating system

Fig. 124 In the front left bumper: Connection socket 2 for the engine preheating system.

WARNING
Improper use of the engine preheating system may cause short circuits, fires, and serious or
fatal personal injuries.
x Always connect the connecting cable to a 120 Volt Ground Fault Circuit (GFI) wall outlet.
The outlet must be protected from water, moisture and other fluids.
x Never connect the engine preheating system to a conventional socket, regardless of
whether the socket is protected or not.
WARNING
Using an outlet or power cables that are incorrect or damaged, using electrical appliances
incorrectly, or ignoring safety precautions can result in short circuits, accidents, injuries, and
life-threatening electrical shocks.
x Never use a damaged outlet or a damaged power cable.
x Always plug the preheating system into a 120 Volt Ground Fault Circuit (GFI) wall outlet
that is properly protected against rain and other moisture.
x Always check the fuse protection of the 120 Volt power source before using the
connecting cable.
x Always use a 12 gauge or heavier heavy-duty extension cable that can be properly
grounded to a three-prong GFI outlet. The extension cable must not be longer than 100 ft
(30 meters).
x Check the cables for damage before every use. Never use a damaged cable. Damaged
cables must be replaced. See an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility.
x Only use the cables provided.
x Always remove the connecting cable before starting the engine.
x Never attempt to alter or repair cables or other electrical components.
x Never let plugs or connectors come into contact with water, moisture, or any other fluids.
If the engine preheating system is used occasionally, test the GFI circuit breaker (Ground Fault
Circuit Interrupter) once a month. Test it once a week if the system is used regularly.

Emergency shift program
If all selector lever position indicators in the instrument cluster display are highlighted against a bright
background, there is a system malfunction. The automatic transmission and the DSG automatic
transmission will then operate in the emergency shift program. The emergency shift program lets you
drive the vehicle, but at a reduced speed and without being able to use all of the forward gears.
In some cases, vehicles with a DSG® Direct Shift Gearbox automatic transmission may not be able to
shift into reverse. It is then impossible to drive the vehicle backwards.
In any event, have the automatic transmission checked by an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
Overheating of Direct Shift Gearbox (DSG®) automatic transmission
The DSG® automatic transmission may overheat, for example, due to frequent starts, extended
“creeping,” or stop-and-go traffic. Overheating is indicated by the warning light Á and, if applicable, by
a text message in the instrument cluster. An additional warning chime may sound. Stop and let the
transmission cool down ⇒ .
The vehicle does not move forward or in reverse even though a drive position is selected
with the selector lever
If the vehicle does not move in the desired direction, the system may not have engaged the drive
position correctly. Press the brake pedal and select the drive position again.
If the vehicle still does not move in the desired direction, there is a system malfunction. See your
authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance to have the
system checked.
NOTICE
x As soon as you get any of these warnings about transmission overheating, you must either
park the vehicle in a safe place or drive faster than 12 mph (20 km/h).
x If the text message and acoustic warning repeat themselves every 10 seconds or so, you
must park the vehicle in a safe place as soon as you can safely do so and stop the engine. Let
the transmission cool down.
x To help prevent damage to the transmission, do not drive the vehicle again until the
acoustic warning has stopped. As long as the engine is overheated, avoid stop and start
driving and avoid low speeds (“walking pace”).

slush or snow, ESC cannot perform the same way it would on a dry surface. If the vehicle
“hydroplanes” (rides on a cushion of water instead of the road surface), ESC will not be able to help
you steer the vehicle because contact with the pavement has been interrupted and the vehicle cannot
be braked or steered. During fast cornering, particularly on winding roads, ESC cannot always deal as
effectively with difficult driving situations as it can at lower speeds. When towing a trailer, ESC is not
able to help you regain control as it would if you were not towing a trailer.
Always adjust your speed and driving style to visibility, road, traffic, and weather conditions. ESC
cannot override the vehicle's physical limits, increase the available traction, or keep a vehicle on the
road if road departure is a result of driver inattention. Instead, ESC improves the possibility of keeping
the vehicle under control and on the road during extreme maneuvers by using the driver's steering
inputs to help keep the vehicle going in the intended direction. If you are traveling at a speed that
causes you to run off the road before ESC can provide any assistance, you may not experience the
benefits of ESC.
ESC includes and/or works together with the ABS, BAS, ASR, EDL, and XDL systems (see below).
ESC is switched on all the time. In certain situations when you need less traction or additional traction
cannot be achieved, you can switch off ASR by pressing the m button ⇒ fig. 134. Be sure to switch
ASR on again when you no longer need less traction.
Anti-Lock Brake System (ABS)
ABS helps to keep the wheels from locking up and helps to maintain the driver's ability to steer and
control the vehicle. This means the vehicle is less likely to skid, even during hard braking:
x Push the brake pedal down hard and hold it there. Don't take your foot off the pedal or reduce the
force on the pedal!
x Do not “pump” the brake pedal or let up on it!
x Steer the vehicle while pushing down hard on the brake pedal.
x ABS stops working if you release or let up on the brake.
When ABS is doing its job, you will notice a slight vibration through the brake pedal and hear a
noise. ABS cannot shorten the stopping distance under all conditions. The stopping distance may
even be longer, for instance, when driving on gravel or on newly fallen snow covering an icy or
slippery surface.
Brake Assist (BAS)
The Brake Assist System can help to reduce stopping distances. If you press the brake pedal very
quickly, BAS detects an emergency situation. It then very quickly builds up full brake system pressure,
maximizing braking power and reducing the stopping distance. This way, ABS can be activated more
quickly and efficiently.
Do not reduce pressure on the brake pedal! BAS switches off automatically as soon as you release or
let up on the brake.
Anti-Slip Regulation (ASR)
ASR reduces engine power directed to spinning wheels and adjusts power to the road conditions.
Even under poor road conditions, ASR can make it easier to get moving, accelerate, and climb hills.
ASR can be switched on or off manually
Electronic Differential Lock (EDL and XDL)
EDL is applied during regular straight-line acceleration. EDL gently brakes a drive wheel that has lost
traction (spinning) and redirects the drive force to other drive wheels. In extreme cases, EDL
automatically switches off to keep the brake from overheating. As soon as the brake has cooled down,
EDL automatically switches on again.
XDL is an extension of the Electronic Differential Lock system. XDL does not react to drive wheel
slippage when driving straight ahead. Instead, XDL detects slippage of the inside front wheel during
fast cornering. XDL applies enough brake pressure to this wheel in order to stop the slippage. This
improves traction, which helps the vehicle stay on track.

speed fluctuations caused by taking your foot off the accelerator. Active braking and accelerating is
then not necessarily required.
Calm and smooth driving
Consistency is more important than speed. The more smoothly you drive, the less fuel the vehicle
consumes.
When driving on the highway or freeway, a constant, moderate speed is more efficient and economical
than constantly accelerating and braking. Usually you can reach your destination just as quickly by
driving at a moderate, but steady speed.
The cruise control system can assist in maintaining a uniform driving style.
Moderate use of extra electrical loads
Comfort inside the vehicle is nice and important, but it is important to use them in an environmentally
conscious manner.
Some devices can increase fuel consumption when activated (examples):
x Climate control system (air conditioner): If the air conditioner has to produce starkly contrasting
temperatures, it requires a large amount of energy, which is generated by the engine. The temperature
in the vehicle should therefore not be extremely different from that of the outside temperature. It may
be helpful to ventilate the vehicle before driving and then to drive a short distance with the windows
open. After that, switch on the air conditioner with the windows closed. Keep the windows closed when
driving at high speeds. Open windows increase fuel consumption.
x Switch off seat heating once it has served its purpose.
x Switch off the rear window defroster as soon as the windows are free of fog and ice.
Additional factors that increase fuel consumption (examples):
x Malfunctioning engine control.
x Driving in the mountains.
x Towing a trailer.
NOTICE
Never let the vehicle coast or roll down a hill in Neutral (N), especially when the engine is not
running. The transmission will not be lubricated and will be damaged.

Heating and air conditioning

WARNING
Poor visibility increases the risk of collisions and other accidents that cause serious
personal injuries.
x Always make sure all windows are clear of ice, snow and condensation for good visibility
to the front, sides, and rear.
x Maximum heating output and defrosting performance are not possible until the engine has
reached operating temperature. Wait until you have good visibility before driving off.
x Always make sure you know how to properly use the climate control system as well as the
rear window defroster that you will need for good visibility.
x Never use air recirculation for long periods of time. When the air conditioner is off and
recirculation mode is on, condensation can quickly form on the windows and greatly reduce
visibility.
x Always switch off recirculation mode when it is not needed.
WARNING
Stale air causes driver fatigue and reduces driver alertness, which can cause accidents,
collisions and serious personal injury.
x Never switch off the fan for a long period of time and never use air recirculation a long
period of time because no fresh air will enter the passenger compartment.
NOTICE
x If you think the air conditioner is not working properly or may be damaged, switch it off to
help prevent more damage. Have the air conditioner checked by an authorized Volkswagen
dealer or an authorized Volkswagen Service Facility.
x Air conditioner repair requires specialized knowledge and special tools. Volkswagen
recommends that you see an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility.
x Do not smoke when air recirculation is switched on. Smoke drawn into the ventilation
system can leave residue on the evaporator and on the dust and pollen active carbon filter,
resulting in permanent odors whenever the air conditioner is switched on.
If the air conditioner is switched off, the fresh outside air will not be dehumidified. To help keep
the windows from fogging over, Volkswagen recommends leaving the air conditioner (compressor)
switched on. Press the !