2013 VOLKSWAGEN GOLF service reset

Resetting the service reminder display
If the service was not performed by an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility, the service reminder can be reset as follows:

Vehicles with Premium text message display:
Select the Settings menu.
In the Service submenu, select the Reset menu item.
Confirm request by pressing the OK button on the multi-function steering
wheel.


Vehicles with Basic text message display:
Switch off the ignition.
Push the E

Both mirrors
– Factory setting
– Back
▪ Lights & Vision
– Footwell light
– Conv. turn sig. (convenience turn signal)
– Factory setting
– Back
▪ Time
– Hours
– Minutes
– 24 hr. mode
– Daylight save
– Back
▪ Snow tires (winter tires)
– On
– + 5 mph (10 km/h)
– - 5 mph (10 km/h)
– Back
▪ Units
– Temperature
– Consump./dist.
– Back
▪ Alt. speed dis. (alternative speed display On / Off)
▪ Service
– Info
– Reset
– Back
▪ Factory setting
Using the instrument cluster menus

Fig. 15 In vehicles without a multi-function steering wheel: Use button 1 in the windshield wiper lever to
confirm menu items and rocker switch 2 to switch menus.

Settings menu Function
Service Display service messages or reset service reminder display.
Factory
setting
Reset the functions in the Settings menu back to the factory settings.

Convenience submenu

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find
helpful information under “Special considerations” or “Checklist” in the index.

Description Possible causes, among
others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start .
– Charge vehicle battery
The wrong vehicle key is used. Use a valid vehicle key .
Fuel level too low. Refuel .
Vehicle cannot be locked
or unlocked using vehicle
key.
– Battery in the remote control
vehicle key is dead.
– Too far away from the
vehicle (out of range).
– Buttons have been pressed
too many times.
– Replace the battery in the remote
control vehicle key
– Move closer to vehicle.
– Synchronize vehicle key .
– Lock or unlock vehicle manually
Unusual noises.
Cold engine, braking assist
systems, electronic steering
column lock.
Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry
in the index.
DSG® Direct Shift Gearbox too
hot.
Stop vehicle as soon as you can safely
do so.
Outside mirrors move
when the vehicle is
unlocked.
Convenience settings are
stored. Correct convenience settings
Front seats cannot be
adjusted with power
controls.
Vehicle battery dead. Charge vehicle battery .
Fuse blown. Check fuse and replace if necessary
Features do not work as
described in this manual.
Settings were adjusted in the
Volkswagen Information
System.
Check and reset to factory settings if
necessary
Headlights do not light up
the road as they should.
– Headlights incorrectly
adjusted.
– Light bulbs burned out.
– Low beams not switched on.
– Have the headlight range adjusted by
an authorized Volkswagen dealer or an
authorized Volkswagen Service
Facility.
– Change light bulbs
– Switch on low beams
Electrical consumers do
not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel
Fuse blown. Check fuse and replace if necessary
Fuel consumption higher
than indicated.
– Short hauls.
– “Jumpy” accelerator pedal.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.