Page 105 of 218

Glove box
i
A clamp rail for slips of paper is
located on the outside of the glove box
lid. X
Opening: Pull on glove box lid
release 0002and fold down the glove box
lid.
X Closing: Lift up the glove box lid with a
bit of force until it engages.
X Locking: Insert the key into the glove box
lock and turn it to position 0006.
X Unlocking: Insert the key into the glove
box lock and turn it to position 0005.
Storage tray* in center console X
Installing: Slide storage tray 0003onto the
cones on the center console until it
engages audibly.
X Removing: Press levers 0002
simultaneously towards the storage tray.
X Pull storage tray 0003away from the center
console. X
Opening: Pull handle 002B.
X Closing: Swivel storage tray 0003back
until it engages.
Parcel nets Parcel nets are located on the in-board
sides of the seat backrests.
i
Vehicles equipped with an armrest* on
the driver’s seat, have aparcel net on the
passenger seat only.
i Each parcel net is intended for light-
weight items of below 0.9 lb (0.4 kg). Example illustration: Parcel net on passenger
seat
0002
Parcel net
Drawer Ad
rawer is located below the audio system. Loading and storing
103>> Controls.
* optional Z
Page 106 of 218

X
Opening: Press on the center of
drawer 0002.
The drawer opens slightly.
X Pull drawer0002 to open completely.
X Closing: Press on drawer 0002until it
engages.
Storage compartment in the tailgate
(coupé only) If possible, you can stow the charging cable
in the storage compartment of the tailgate
(Y
page 112).
! Do not place the charging cable in the
compartment for the roof bars of the roof
system. If the charging cable is placed
there, the roof bars can be damaged when
the storage compartment is closed. For
this reason, please make sure that the
charging cable is only stowed in the
intended location. X
Opening: Open the tailgates.
X Pull handle 0002on the inside of the
tailgate backward.
X Lift up the storage compartment cover.
X Closing: Close storage compartment
cover 0002.
X Press on the “PRESS” marking in the
middle of storage compartment cover 0002
until it engages audibly.
X Close the tailgates (Y page 53). Loading instructions
G
WARNING
Transport heavy or hard objects in the
cargo compartment, not in the passenger
compartment.
Always fasten items being carried as
securely as possible using fastening
materials appropriate for the weight and
size of the load.
In an accident, during hard braking or
sudden maneuvers, loose items may be
thrown around inside the vehicle, causing
injury to vehicle occupants. G
WARNING
To help avoid personal injury during a
collision or sudden maneuver, exercise
care when storing objects in the vehicle.
Put luggage or cargo in the cargo
compartment if possible. Do not pile
luggage or cargo higher than the seat
backrests.
Keep compartment lids closed. This will
help to prevent stored objects from being
thrown about and injuring vehicle
occupants during
R braking
R vehicle maneuvers
R an accident G
WARNING
No racks or loads may be secured to the roof
of the vehicle, as
R the panorama roof* may be damaged, thus
injuring persons
R this can have a substantial adverse
effect on the driving dynamics of the
vehicle, thus causing accidents
R the rack and/or the load could detach and
through this cause an accident or other
people could be injured by the load and/
or rack that has fallen off 104
Loading and storing>> Controls.
* optional
Page 107 of 218

G
WARNING
Do not store any flammable substances
inside the vehicle that could ignite and
start a fire. G
WARNING
The manufacturer has not approved your
vehicle for towing a trailer. A trailer can
permanently impair driving safety.
The gross vehicle weight which is the
weight of the vehicle including tools,
installed accessories, passengers, and
luggage/cargo must never exceed the load
limit and the Gross Vehicle Weight Rating
(GVWR) for your vehicle as specified on the
placard located on the driver’s door
B‑pillar (Y page 208). In addition, the
load must be distributed in such a way so
that the weight on each axle never exceeds
the Gross Axle Weight Rating (GAWR) for the
front and rear axle. The GVWR and GAWR for
your vehicle are indicated on the
certification label which can be found on
the driver’s door B‑pillar.
For more information, see “Loading the
vehicle” (Y page 127).
The handling characteristics of a fully
loaded vehicle depend greatly on the load
distribution. It is therefore recommended
to load the vehicle with the heaviest items
being placed towards the front of the
vehicle.
Please pay attention to and comply with the
following instructions when loading the
vehicle and transporting cargo:
R Always place items being carried
against seat backrests, and fasten them
as securely as possible.
R The heaviest portio nofthe cargo should
always be kept as low as possible against
seat backrests.
R Do not stack loads higher than the top
edge of the head restraints.
R Make sure no luggage/cargo items can get
above or next to the driver’s and/or passenger seat into the passenger
compartment.
R Make sure luggage/cargo is properly
secured.
R Always use, if so equipped, cargo net*
when transporting cargo.
Do not carry any unnecessary weight in the
vehicle. This increases vehicle weight,
which results in increased energy
consumption. Useful features
Sun visors
The sun visors protect you from sun glare
while driving. Glare through the windshield
X
Swing sun visor 0002down.
Glare through a side window X
Swing sun visor 0002down.
X Disengage sun visor 0002from
mounting 0003.
X Pivot sun visor 0002to the side. Sun screen*
The sun screen provides protection from
sun rays and from heat generated by the
panorama roof*. Useful features
105>> Controls.
* optional Z
Page 108 of 218

The sun screen can be adjusted to any
desired position.
X
Opening or closing: Move sun screen0002
forward or backward using the handle. Auxiliary power outlet
The auxiliary power outlet supplies power
to the following electrical accessories
when the key is turned to starter switch
position 1:
R the electric air pump, available in
conjunction with the tire repair kit*
R other consumers which operate up to a
maximum of 60 W
! The auxiliary power outlet can
accommodate 12V DC electrical
accessories designed for use with the
standard “cigarette lighter” plug type.
Keep in mind, however, that connecting
accessories to the auxiliary power outlet
(for example extensive connecting and
disconnecting, or using plugs that do not
fit properly) can damage the auxiliary
power outlet.
The auxiliary power outlet is located in the
lower center console. Auxiliary power outlet
X
Turn the key to starter switch position 1.
! Please observe the safety instructions
given in the respective operating
instructions.
Please note that
R if using the auxiliary power outlet the
maximum current drawn may not exceed
5 A or 60 W
R the electric air pump* can be connected
to the auxiliary power outlet for the time
it takes to inflate the tire without any
problem
R the vehicle battery will discharge when
current is drawn. 106
Useful features>> Controls.
* optional
Page 109 of 218
>> Operation.High-voltage battery
........................108
Front compartment ............................ 117
Tires and wheel s.............................. 122
Winte rdriving ................................ 140
Driving instructions ........................141
Driving abroad ................................ 146
Vehicle care ................................... 147
Page 110 of 218

High-voltage battery
Introduction
The components of the drive system are
indicated by yellow warning labels to make
you aware of high voltage.
High‑voltage cablesa
re orange‑colored.G
WARNING
The drive system is subject to high
voltages.
You may be seriously or even fatally injured
if you:
R tamper with components or high-voltage
cables in the drive system
R touch components or high-voltage cables
in the drive system on avehicle which has
been involved in an accident
R touch damaged drive system components
Do not remove any drive system component
covers which are marked with a warning
sticker. Do not tamper with components or
orange high-voltage drive system cables. G
WARNING
The high‑voltage battery of the drive
system is located under the vehicle’s
underbody. When the pressure inside the
high‑voltage battery exceeds a certain
value, for example in case of avehicle fire,
inflammable gas will escape via a duct. The
inflammable gas escapes to an area under
the vehicle. This prevents the high‑voltage
battery from exploding.
Stay away from this area of the vehicle. The drive system is powered by a
high‑voltage battery. The high‑voltage
battery stores and releases the energy
required for operation of the electric
motor.
The electric motor uses the energy that is
stored in the high‑voltage battery when
driving off and when accelerating.
When rolling, kinetic energy is converted
into electrical energy by energy recovery
and stored in the high‑voltage battery.
The range of the vehicle is reduced when
consumers are switched on, e.g. climate
control.
The high‑voltage battery can be charged in
a voltage range from 100 V to 240 V.
The high‑voltage battery can be charged
R through energy recovery while the
vehicle is rolling or when braking
R Level 1 charging - 110 V / 120 V -
A travel cord will be supplied with the
vehicle. This charging cable can be
plugged into commonly available
110 V / 120 V, 15 A power sources. This
charging method will take longer to
charge your vehicle than adedicated
level 2 charging source. Therefore it is
not recommended as the primary method
of charging.
R Level 2 charging - 220 V / 240 V -
For the fastest possible charging time, a
dedicated 220 V /240 V, 20 A circuit is
required. Local electrical code can vary
from town to town. Therefore, it is highly
recommended that this service is
professionally installed. This service
should be installed in a dry area with
easy access to the passenger side of the
vehicle. You will need to obtain avehicle
charge connector that can be wired
directly to or plugged into the dedicated
220 V / 240 V service. Charge connectors
will be available for purchase through
your authorized electric drive smart
center.
R Level 2 charging - Charging station 108
High-voltage battery>> Operation.
Page 111 of 218

Use only charging cables which have been
approved and recommended for the vehicle.
Do not use:
R extension chords
R cable reels
R multiple sockets
R travel adapters
i When possible, only charge the
high‑voltage battery when the charge
level is below 80 %.
It is recommended to charge the
high‑voltage battery prior to reaching
less than 20% state of charge.
Discharged high‑voltage battery When the high‑voltage battery is
completely discharged, the drive system is
switched off. This protects the battery
from exhaustive discharge.
i By switching the ignition off and on
again, the drive system can be briefly
reactivate donce. This allows you to park
the vehicle safely.
Do not allow your vehicle to remain
stationary for more than 14 days with a
discharged, or nearly discharged,
high‑voltage battery. You can check the
charge level with the charge level gauge
(Y page 79).
High or low outside temperatures The efficiency of the high‑voltage battery
is temperature-dependent and decreases
at high or low temperatures .Additionally,
the electrolytes used can gel at very low
temperatures.
You can check the maximum capacity
available using the indicator in the
multifunction display (Y page 83).Energy consumption and range The available energy of the high‑voltage
battery is reduced by:
R
low outside temperatures
R switching on electrical consumers
At low temperatures and after being parked
for an extended period without charging,
the physical properties of the
high‑voltage battery:
R can cause a significant reductio ninthe
performance of the battery
R can lead to longer charging times
In extreme cases, you will not be able to
start the vehicle. For this reason, always
connect the charging cable or make sure the
battery is completely charged when
parking the vehicle in low outside
temperatures or for an extended period of
time.
Due to its physical properties, the
capacity of a high‑voltage battery
decreases over its lifespan.
Thus, the following are reduced:
R the maximum attainable range of the
vehicle
R the maximum performance output
(acceleration) of the vehicle
You can actively contribute to the
reduction of the vehicle's energy
consumption by:
R driving conservatively
R maintaining the vehicle regularly
R decreasing the use of electrical
consumers
Notes on battery care Avoid storing and transporting the vehicle
at high temperatures for extended periods
of time (e. g. container transport).
When out of use for longer periods of time,
connect the vehicle to a voltage supply.
If the vehicle is not connected to
avoltage
supply, it must remain within a High-voltage battery
109>> Operation. Z
Page 112 of 218

temperature range from
00324‡(003220 ¥) to
104 ‡(40 ¥) .
When the vehicle is exposed to
temperatures below 003213‡(003225 ¥) for
longer than seven days, irreversible
damage by frost can occur.
Terms of use Observe the following notes:
R
exclusions of the high‑voltage battery
terms of use in the battery rental
contract
R exclusions and limitations in the
warranty and guarantee documents, as
well as in the Service Booklet
R maintenance notes for the high‑voltage
battery in the Service Booklet Online access to the vehicle
General G
WARNING
Observe the legal regulations of the
country in which you are currently located
when using the "Vehicle Homepage". If the
operation of communications devices while
driving is permitted by law, use such
devices only when traffic conditions
permit you to do so safely. You can be
distracted from traffic events. There is a
risk of an accident.
Only use the "Vehicle Homepage" before
and/or after a journey.
With the "Vehicle Homepage", you can call
up remote query or remote configuration
functions of your vehicle. Calling up
remotely is possible with every computer
with Internet access and with many modern
smart phones.
You can reach the "Vehicle Homepage" via
your web browser under the following
address:
http://vh.smart.com i
In order to use the "Vehicle Homepage",
you must agree to the general terms and
conditions and data protection
provisions.
The "Vehicle Homepage" is available in the
following languages:
R German
R English
R French
R Italian
R Spanish
R Portuguese
In order to call up the "Vehicle Homepage",
the vehicle must be connected to the
Internet. This is enabled by a powerline
adapter. Further information can be found
here (Y page 112).
Personal area setup You must first set up your personal access
under http://vh.smart.com in order to
access the "Vehicle Homepage". For this,
you need a valid Email address.
Following registration, you then have
access to your personal area on the
"Vehicle Homepage". The vehicle must be
registered in the personal area for you to
access the setting sofyour vehicle. Call up
the corresponding input field within the
"Vehicle Homepage". Enter the vehicle
identification number (VIN) and the
vehicle verification code (VVC). This
information can be obtained at your
authorized electric drive smart center
when you receive the vehicle.
Notes on data protection Please note that the "Vehicle Homepage"
allows access to your personal data. For
this reason, keep your vehicle verification
code (VVC) and your user data in a secure
place and safe from unauthorized persons.
Each person who has access to the above
information can use the functions on the110
High-voltage battery>> Operation.