2013 NISSAN LEAF phone

BLUETOOTH®HANDS-FREE PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-vehicle
hands free phone system. Use a cellular phone compatible with the system. Visit the
website (www.nissanusa.com/bluetooth) for model compat-
ibility.
Registration of the cellular phone has been performed
incorrectly. Check the registration procedure, and then register the
cellular phone again.
A cellular phone cannot be connected or is
disconnected after the registration is completed. The Bluetooth
®setting of the in-vehicle hands free
phone system is turned off. Turn on the Bluetooth®setting of the system.
The Bluetooth
®setting of the cellular phone is turned
off. Turn on the Bluetooth®setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth
®connection may be disrupted
depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hand free phone system.
Do not place the cellular phone close to the seats or your
body.
Registration of the cellular phone is not completed. Perform registration of the cellular phone.
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party does not
respond to the call, the party is out of the service area,
or the call is abandoned before the party responds) , the
system may reject a request to make a call to the phone
number. Turn off the cellular phone and turn it on again to reset the
connection.
The system does not recognize the connection of
a cellular phone. The system does not receive or
make a call. The cellular phone is not compatible with the in-vehicle
hands free phone system.
Use a cellular phone compatible with the system. Visit the
website (www.nissanusa.com/bluetooth) for model compat-
ibility.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The phone operation is limited by the functions (such as
dial lock, etc.) of the registered cellular phone. Remove any settings which are limiting use of the cellular
phone, and then perform registration again.
Troubleshooting guide/General system information10-23

10-24Troubleshooting guide/General system information
SymptomPossible cause Possible solution
The other party cannot hear your voice. The other
party can hear your voice, but it cracks or cuts out. The cellular phone is not connected.
Check the registration procedure, and then register the
cellular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example:
heavy rain, construction sites, inside a tunnel, oncoming
vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak a command.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a call. The wireless Bluetooth
®connection may be disrupted
depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a call,
the hands-free function becomes unavailable. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a
call. This is not a malfunction. Make a call again using the hands-
free function.
The other party’s voice cannot be heard. There is
no ring tone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
Each volume level (ring tone, incoming voice or
outgoing voice) is different. Each volume level is not adjusted properly.
Adjust each volume level properly.
The antenna display is different between the
navigation screen and a cellular phone screen.
Making or receiving a call is unavailable even
though the antenna display that shows that it is
possible to do so. The antenna display varies depending on the model of
cellular phone.
This does not indicate a malfunction. The antenna display and
remaining battery level shown on the navigation screen may
be different from those shown on the cellular phone screen.
Use them as a reference.
A voice cannot be heard clearly when using a
cellular phone behind tall buildings. Some structures such as tall buildings, etc. may cause
irregular reflection of radio waves or completely shut out
radio waves that are used for cellular phones. This is not a malfunction.

SymptomPossible cause Possible solution
Noise is heard when using a cellular phone under/
near areas of elevated railroads, high voltage
electric power cables, traffic signals, neon bill-
boards, etc. Electromagnetic waves that are generated from radio
devices may adversely affect the cellular phone.
This is not a malfunction.
Noise is heard in the sound from the audio system
while using a cellular phone. Radio waves that are generated from a cellular phone
may adversely affect the sound from the audio system. This is not a malfunction.
Troubleshooting guide/General system information10-25

10-26Troubleshooting guide/General system information
VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the
command correctly after speaking a voice command. The system interprets the passenger’s speech. Ask the passenger to be as quiet as possible.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example:
heavy rain, construction sites, inside a tunnel, oncoming
vehicles, etc.)Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak the command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The timing of speaking a command is too fast. Speak the command after confirming the following: a voice guidance is announced, a tone sounds, and an
icon on the screen changes from white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between
words.
The system announces, "Please say again". Pronunciation is unclear. Speak clearly.
The user starts speaking too late after the tone. Speak the command within 5 seconds after confirming the following: a voice guidance is announced, a tone
sounds, and an icon on the screen changes from white
to orange.
An improper command is spoken. Speak the command or a number that is displayed in
orange on the screen.
Speak the command that is shown in the command list.
The system does not correctly recognize a number
spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When speaking a
telephone number, place a pause between area codes,
dial codes, etc.
Voice recognition does not operate and a tone sounds
twice after pushing the
button. Thebutton is pushed immediately after the READY
to drive indicator light is ON. Push thebutton again after a short period of time.

*In a canyon
INFO:
The GPS antenna is located on the instrument
panel inside the vehicle. Do not place any
objects, especially cellular phones or transcei-
vers, on the instrument panel. Because the
strength of the GPS signal is approximately one
billionth of that of TV waves, phones and
transceivers will affect or may totally disrupt
the signal.
Display of GPS information:
GPS information can be displayed.
“Viewing GPS current location informa-
tion” (page 6-11)
Incorrect display of vehicle position
The following cases may affect the display
accuracy of the vehicle’s position or traveling
direction. The accuracy will return to normal if
the driving conditions return to normal.
*When there is a similar road nearby.
*When the vehicle is traveling in an area with a
grid pattern road system.
*When the vehicle is passing through a large Y-
shaped intersection/junction.
*When the vehicle is traveling on a continuous,
slowly curving road.
Troubleshooting guide/General system information10-29

10-40Troubleshooting guide/General system information
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11 Index
A
About route guidance ................................................ 3-41
Adjusting volume and others...................................... 1-7
Audio operation precautions...................................... 4-2
Auxiliary input jack....................................................... 4-23
B
Basic operation.............................................................. 1-7
Battery and power information ................................ 2-16
Bluetooth
®Hands-Free Phone System .................. 7-2
Bluetooth®streaming audio ..................................... 4-11
Bluetooth®streaming audio operation .................. 4-20
C
Camera settings ............................................................ 9-9
Canceling/reactivating route .................................... 3-47
Car phone or CB radio ............................................. 7-10
CARWINGS
TMoverview............................................. 5-4
CARWINGSTMsettings............................................. 5-12
CD·AUX screen ........................................................... 1-10
Changing map view...................................................... 3-8
Changing region.......................................................... 3-18
Changing scale of map ............................................... 3-7
Character (letters and numbers) input screen ...... 1-7
Charge recommendation guidance ........................ 2-16
Charging station information...................................... IT-2
Clock settings.............................................................. 1-16
Comfort & convenience settings............................... 6-4
Compact Disc (CD) player......................................... 4-3
Compact Disc (CD) player operation.................... 4-14
Compressed Audio Files (MP3/WMA) ................... 4-7
Confirming route.......................................................... 3-52
Connecting cellular phone........................................ 1-13 Connecting procedure................................................. 7-4
Control button and microphone................................ 7-3
Control buttons and functions................................... 1-2
Control panel.................................................................. 1-2
Current vehicle location.......................................... 10-28
Customer assistance.................................................. 10-2
D
Data communication settings................................... 5-20
Deleting phone information......................................... 7-9
Deleting stored item................................................... 3-68
Destination screen...................................................... 3-17
Display adjustment...................................................... 1-14
Display urgent traffic information .............................. 6-8
Displaying CARWINGS
TMinformation screen...... 5-7
Displaying charging station icons on map ............. 2-5
Displaying command list ............................................. 8-6
Displaying current vehicle location........................... 3-5
Displaying estimated driving range........................... 2-3
Displaying unit ID information .................................. 5-18
Downloading phonebook memory ............................ 7-8
Driving range.................................................................. IT-2
During a call ................................................................... 7-6
E
Editing address book................................................. 3-62
Editing route................................................................. 3-48
Energy information display................................. IT-3, 2-8
Error message on communication.......................... 5-19
F
Features of LEAF Navigation ..................................... IT-2
Finding address........................................................... 3-20
Finding charging station............................................ 3-25
Finding nearby Points of Interest ............................ 3-29
Finding points of interest .......................................... 3-21
FM·AM radio screen................................................... 1-10
FM-AM-SAT radio operation .................................... 4-12
Functions disabled while driving............................... 1-6
G
Giving voice commands.............................................. 8-2
Guidance screen settings......................................... 3-43
H
How to handle CD and USB memory................ 10-42
How to handle display............................................ 10-41
How to handle the Map SD card ........................ 10-37
How to handle the SD card.................................. 10-42
How to set Climate Ctrl. Timer ............................... 2-12
How to set Climate Ctrl. Timer and remote
climate control temperature...................................... 2-14
How to view information screen................................ 5-8
I
Info on route................................................................... 6-7
Information feed setting............................................. 5-15
Information screen ........................................................ 6-2
Inputting user ID and password.............................. 1-11
iPod
®player and iPhone®........................................... 4-6
iPod®player operation............................................... 4-16

11-2Index
Items to be set initially............................................... 1-11
L
Language settings....................................................... 1-17
Laser product................................................................. 0-4
Limited Power Notice................................................. 2-17
Looking at information on map................................ 3-12
Low battery................................................................... 2-17
M
Making a call .................................................................. 7-5
Map data .................................................................... 10-37
Map menu screen ....................................................... 3-14
Map screen..................................................................... 1-9
Map settings................................................................... 3-3
Map symbols ................................................................ 3-16
Map types ....................................................................... 3-3
Map view settings......................................................... 3-9
Menu screen................................................................... 1-9
Monitor systemAround View
TMMonitor................... 9-2
Moving map.................................................................... 3-5
N
Navigation settings ..................................................... 3-72
Navigation Telematics (CARWINGSTMservice) .... IT-5
Nearby traffic info.......................................................... 6-7
NISSAN voice recognition.......................................... 8-2
Notes on Nav Traffic information.......................... 10-37
O
Operations after setting destination....................... 3-36
Other navigation settings.......................................... 3-73
P
Pandora®...................................................................... 4-17
Phone number input screen....................................... 1-8
Phone selection............................................................. 7-4
Phone settings............................................................... 7-8
Phone volume settings .............................................. 7-10
Procedures after setting route................................. 3-39
R
Radio................................................................................ 4-2
Recalculating route..................................................... 3-53
Receiving a call ............................................................. 7-5
Regulatory information ................................................. 7-3
Remote functions .......................................................... IT-4
Reset all CARWINGS
TMsettings to default........ 5-18
Resetting all navigation settings to default .......... 3-76
Restoring default settings for notifications........... 5-15
Route calculation...................................................... 10-31
Route guidance ............................................. 3-39, 10-33
Route guidance settings ........................................... 3-57
Route screen................................................................ 3-46
S
Scrolling message or list............................................. 1-7
Searching for detour route using
traffic information......................................................... 3-54
Searching from address book ................................. 3-28
Searching from history............................................... 3-28
Selecting item ................................................................ 1-7
Sending battery charge status information to
Data Center ................................................................. 5-14
Sending charge connector status information to
Data Center.................................................................. 5-14
Setting by phone number ......................................... 3-32 Setting city center....................................................... 3-34
Setting Climate Ctrl. Timer....................................... 2-12
Setting conditions for route calculation ................ 3-55
Setting detour route ................................................... 3-54
Setting freeway entrance/exit................................... 3-35
Setting from stored routes........................................ 3-31
Setting home as destination .................................... 3-24
Setting intersection..................................................... 3-32
Setting messages that are displayed
on screen ...................................................................... 2-16
Setting messages that are received by email...... 5-12
Setting point on map ................................................. 3-36
Setting time for receiving charge connector
status notifications...................................................... 5-13
Setting timer charge................................................... 2-10
SiriusXM Satellite Radio screen.............................. 1-10
Speed limit indication on map................................. 3-73
Start-up screen.............................................................. 1-5
Status screen............................................................... 1-10
Steering wheel switches............................................. 1-4
Steering wheel switches for audio control........... 4-24
Storing a location/route............................................. 3-58
Storing avoid area....................................................... 3-61
Storing favorites ............................................................ 5-9
Storing home location................................................ 1-12
Storing location ........................................................... 3-58
Storing location for receiving charge connector
disconnected notifications........................................ 5-12
Storing route ................................................................ 3-60
Storing vehicle phonebook......................................... 7-6
Subscription to CARWINGS
TMservice................ 1-11
T
Telematics overview...................................................... 5-2
Telematics service......................................................... IT-4
Timer function operation............................................ 2-10