Diesel at very low outside
temperatures
................................. 318
Display message ............................ 205
Driving tips .................................... 148
Flow improver ................................ 318
Fuel gauge ..................................... 177
Important safety notes ..................317
Problem (malfunction) ...................143
Quality (diesel )............................... 317
Refueling ........................................ 142
Showing the range (on-board
computer with steering wheel
buttons) ......................................... 190
Showing the range (vehicles with
steering wheel buttons) .................190
Tank content/reserve fuel .............317
Fuel filter with water separator
draining ......................................... 247
Indicator lamp ................................ 218
Fuel gauge ......................................... 177
Fuel tank Problem (malfunction) ...................143
Fuel tank content
Reserve, display message ..............205
Fuses .................................................. 271G
Gasoline Reserve fuel warning lamp .............216
General driving tips
Driving short distances ..................149
Genuine .............................................. 314
Glove box ........................................... 222
GTW (Gross Trailer Weight)
(definition) ......................................... 293
Guarantee ............................................ 23H
Hazard warning lamps ........................93
Headlamps Adding fluid to cleaning system .....246
Cleaning system (function) ..............94
Fogging up ....................................... 94
see Automatic headlamp mode
Headliner (cleaning instructions) ....261 Head restraints
Adjusting ......................................... 84
Heating
see Climate control
High-beam headlamps
Changing bulbs ................................ 98
Switching on/off .............................. 92
Hood
Closing .......................................... .241
Display message ............................ 209
Indicator lamp ................................ 219
Opening ......................................... 240
Hydroplaning ..................................... 151 I
Immobilizer .......................................... 60
Indicator lamp see Warning and indicator lamps
Indicators
see Turn signals
Insectp rotection on the radiator ......28
Installing/removing the ball
coupling ............................................. 170
Instrument cluster Fuel gag e....................................... 177
Important safety notes ..................176
Instrument cluster lighting .............177
Outside temperature displa y.......... 177
Overview .......................................... 33
Speedometer ................................. 177
Tachometer ................................... 177
Warning and indicator lamps ...........34
Instrument cluster lighting ..............177
Instrument lighting see Instrument cluster lighting
Interior lighting ................................... 94
Changing the bulbs ........................102
Front ................................................ 94
Motio ndetectors ............................. 96
Notes on replacing bulbs ...............102
Switching the rear compartment
lighting on centrall y......................... 95
Interior motion sensor
Arming ............................................. 61
Deactivating .................................... .61
Function ........................................... 61
Switching off .................................... 61 Index
11
Rear compartment
Activating/deactivating climate
control ........................................... 112
Setting the airv ents...................... 118
Rear-compartment air-
conditioning system
see Climate control
Rear-compartment heating
see Climate control
Rear door
Child-proof locks .............................. 55
Important safety notes ....................73
Opening/closing .............................. 73
Rear fog lamp
Changing bulbs ........................ 99, 101
Switching on/off .............................. 91
Rear fog lamp (Chassis Cab)
Changing bulbs .............................. 100
Rear interior light
Changing bulbs .............................. 102
Rear lamps
see Lights
Rear rack
Notes ............................................. 236
Rear view camera .............................. 161
Aspect ratio menu .........................165
Brightnes ssubmenu ...................... 164
Cleaning instructions .....................259
Color submenu .............................. 165
Contrast submenu .........................165
Default settings menu .................... 166
Display menu ................................. 164
Illumination submenu ....................164
Important safety notes ..................161
Mai nm enu .................................... .163
Menu language menu ....................166
Monitor menu ................................ 163
Problem (malfunction) ...................167
Standard menu .............................. 165
Switching off the monitor while
driving ............................................ 162
Switching on .................................. 161
Switching the monitor on/off ........162
Tint (color balance) submenu ......... 165
Rear-view mirror
Anti-glare mode ............................... 86Rear window defroster
Problem (malfunction) ...................116
Switching on/off ........................... 116
Rear window wiper ...........................104
Refilling DEF filler neck ............................... 144
Important safety notes (Diesel
Exhaus tFluid –DEF) ...................... 143
Refilling procedure (Diesel
Exhaus tFluid –DEF) ...................... 144
Refrigerant ......................................... 326
Refueling Fuel filler fla p................................. 142
Fuel gauge ..................................... 177
Important safety notes (fuel) .........142
Refueling procedure (fuel) .............142
see Fuel
Releasing the parking lock
manually (automatic
transmission) ..................................... 141
Remote control Changing the operating duration
(auxiliary heating) .......................... 122
Replacing the battery (auxiliary
heating )........................................ 126
Switching on/off (auxiliary
heating) ......................................... 121
Synchronizing (auxiliary heating) ...122
Replacing the battery (auxiliary
heating remote control) .................... 126
Reporting safety defects ....................29
Reserve (fuel tank) see Fuel
Restraint system
see SRS (Supplemental Restraint
System)
Reverse warning feature ..................136
Roof carrier Maximum payloa d.......................... 327
Note s............................................. 236
Roof load (roof carrier) .....................327 Index
15
Tank content
Fuelgauge ..................................... 177
Range (vehicles with steering
wheel buttons) ............................... 190
Reserve fuel warning lamp .............216
Technical data
Capacities ...................................... 316
Cargo tie-down points .................... 327
Cargo tie-down rings ..................... .327
Loading rails .................................. 327
Roo fcarrier .................................... 327
Tires/wheel s................................. 285
Trailer tow hitch ............................. 328
Vehicle data ................................... 326
Telephone .......................................... 228
Telephone (on-board computer) Accepting an incoming call ............191
Display messages ..........................209
Numbers from the phone book ......191
Operating ...................................... .190
Redialing ........................................ 192
Rejecting or ending a call ..............191
Temperature
Outside temperature ..................... .177
Setting (climate control) ................113
Setting the unit (vehicle swith
steerin gwheel buttons) .................184
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........60
Immobilize r...................................... 60
Theft-deterrent systems
Tow-awa yalarm ............................... 60
Thoraxbag ............................................ 45
Tightening torques for wheel nuts/
wheel bolts ........................................ 307
Time Setting the time (vehicles without
steering wheel buttons) .................179
Setting the time (vehicle swith
steerin gwheel buttons) .................186
Timer
Activating ....................................... 123
Important safety notes ..................122
Overview ........................................ 123
Setting the heating level (auxiliary
heating) ......................................... 125
Setting the preselectio ntime
(auxiliary heating) .......................... 124Setting weekday, time and
operating duratio
n(auxiliary
heating )......................................... 123
Switching immediate heating
mode on/off (auxiliary heating) .....124
Tire pressure
Calling up (on-board computer) .....281
Checking manually ........................280
Display messages (vehicles
without steering wheel buttons) ....194
Display messages (vehicles with
steering wheel buttons) .................207
Maximum ....................................... 280
Notes ............................................. 279
Not reached (tire sealant) ..............301
Reached (tire sealant) ....................301
Recommended ............................... 278
Setting the unit (vehicle swith
steerin gwheel buttons) .................186
Tire label ................................ 278, 279
Tire pressure loss warning system .282
Tire pressure monitor Display message ............................ 207
Indicator lamp ................................ 218
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 282
Function/notes ............................. 281
Restarting ...................................... 283
Warning lamp ................................. 282
Tire pressure table ............................285
Tires Aspect ratio (definition) .................294
Average weight of the vehicle
occupants (definition) ....................293
Bar (definition) ............................... 292
Changing awheel .......................... 302
Characteristics .............................. 292
Checking ........................................ 275
Definition of terms .........................292
Direction of rotatio n...................... 303
Distributio nofthe vehicle
occupants (definition) ....................295
DOT, Tire Identification Number
(TIN) .............................................. .292
DOT (Department of
Transportation) (definition) ............293 18
Index
Electrical ste
p................................ 219
ESP ®
.............................................. 210
ESP ®
function ................................ 213
Overview .......................................... 34
Seat bel t........................................ 219
Warning- and indicator lamps
ABS ................................................ 210
Air filter .......................................... 218
ASR ................................................ 210
BAS ................................................ 210
Battery charg e............................... 214
Brake wea r.................................... 214
Bulbs .............................................. 219
Doors ............................................. 219
Engine oil leve l............................... 214
Preglow .......................................... 217
Reserve fuel ................................... 216
Tire pressure monitor ....................218
Water separator ............................. 218
Windshield washer fluid .................219
Warning lamp .................................... 265
Warning triangle ................................ 265
Washer fluid Adding ........................................... 246
Capacities ...................................... 326
Display message ............................ 209
Indicator lamp ................................ 219
Notes ............................................. 326
Wiping with .................................... 103
Wheels
Changing awheel .......................... 302
Checking ........................................ 275
Cleaning ......................................... 258
Important safety notes ..................274
Interchanging/changing ................302
Mounting awheel .......................... 303
Removing and mounting the spare
wheel ............................................. 309
Storing ........................................... 303
Tightening torque ........................... 307
Window curtain air bag ....................... 46
Windows see Side windows
Windshiel dheating
Problem (malfunction) ...................115
Switching on/off ........................... 115Windshiel
dwasher fluid
Adding ........................................... 246
Indicator lamp ................................ 219
Windshiel dwipers
Problem (malfunction) ...................105
Rain and light sensor .....................103
Rea rwindow wiper ........................ 104
Replacing the wiper blades ....103, 104
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 189
Switching on/off ........................... 103
Wiping with windshield washer
fluid ............................................... 103
Winte rdiesel ..................................... 318
Winte rdriving
Slippery roa dsurface s................... 152
Snow chains .................................. 277
Winter operation
General notes ................................ 276
Radiator cover ................................. 28
Winter tires
M+S tires ....................................... 276
Setting alimit speed ...................... 149
Wiper blades
Cleaning ......................................... 258
Replacing ....................................... 104
Workshop
see Qualified specialist workshop Index
21
Exhaust gas aftertreatment
The exhaust gas aftertreatmen trequires a
reducing agent known as Diesel Exhaust Fluid
(DEF) in order to function correctly. Filling up
the DEF tank is usually part of the service
scope. DEFc onsumption depends on
operational and driving conditions and it is
not necessary to wait until the next scheduled
service to replenish the fluid. Fluid should be
added regularly to the DEFs upply reservoir
during vehicle operation or, at the latest, after
receiving the first warning message via the
on-board computer.
To conform to emission regulations, you must
operate the vehicle with DE Fand refill the
supply regularly .The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous
warning messages, the engine management
then prevents a further engine start.
If the DEF level drops below 1.5 US gal
(5.5 l), the first warning message is issued
and a warning tone sounds. After the
message appears for the first time, and under
normal driving conditions, the remaining DEF
supply will last for approximately 1,000 mi
(1,600 km).
After that, the 0.8 US gal (3.0 l)reserve mark
is reached. Once the reserve range has been
reached, you will receive the next warning
message and you will hearas eries of warning
tones. After the first message, the DEF
reserve will last for approximately 1,200 mi
(1,900 km). However, you will only be able to
start the engine another 16 times.
You should immediately add 2.0 US gal
(7.6 l) of DEF (Y page 144) or have the DEF
supply reservoir filled at a qualified specialist
workshop.
When the number of remaining engine starts
is 0 , the engine management prevents the
engine being started.
If the 0018 checkengine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunctio nhas occurred (Y
page 204). You will then only be
able to drive a maximum 50 mi (80 km) before
the engine managemen trestricts the number
of starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" ( Ypage 143) and "Service
products and capacities" (Y page 320)
sections. Attachments, bodies, equipment and
conversions
General notes !
For safety reasons, have add-on
equipment manufactured and installed
according to the Sprinter body/equipment
mounting directives in force. These body/
equipment mounting directives ensure that
the chassis and the body form one unit and
that maximum operating and road safety is
achieved.
We recommend for safety reasons that:
R you carry out no other modifications to
the vehicle.
R you obtain the agreement of the
distributor named on the inside of the
front cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection
agencies or official approvals cannot rule
out risks to your safety.
We recommend that you use genuine
Mercedes-Benzp arts as well as conversion
parts and accessories that have been
specifically approved by Mercedes-Ben zfor
the type of vehicle.
These parts have been specially tested to
establish their safety, reliability and
suitability. Introduction
27 Z
Function Page
000F
Fluid level too low in
windshield washer/
headlamp cleaning system
219
0004
Door or hood open 219
Electrically operated step
malfunction
219
0005
Brake pads/linings worn 214
0003
High-beam headlamps on 92
0003
Right-hand tur
nsignal 92
000A
ASR malfunction 58
BAS malfunction 210
0002
ESP
®
malfunction 57
0009
DE
Fs upply low or
contaminated/thinned 178
Exhaust gas aftertreatment
malfunction
213
0013
Dirt accumulation in air
filter
218
000A
Reserve fuel 177
Fuel fille
rcap open 216 Function Page
000E
Water in the fuel 218
0010
Battery charging
malfunction
214
0002
Bulb defective 219
0026
Tachometer with
warning and indicator
lamps
000B
Parking brake applied 151
0004
Low-beam headlamps on 90
0004
Working speed governor
(ADR) on
167
0003
High-beam headlamps on 92
0006
Reserve fuel 216
Fuel fille
rcap open 216
0002
ESP
®
malfunction 210
0014
Faste
nseat belts 219
i
Corresponding messages may also be
shown in the display (Y page 192). Instrument cluster
35At a glance
Problems with the engine
Problem Possible causes/consequences and
0004 Solutions
The engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the fuel gage is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
If you drive until the fuel tank is completely empty, air may get into
the fuel system. If the engine does not start after refueling, bleed
the fuel system as follows:
X Turn the key to position 2in the ignition for approximately
10 seconds.
X Start the engine continuously for a maximum of 60 seconds.
If the engine does not start:
X Wait approximately 2minutes.
X Start the engine continuously for a maximum of 60 seconds
again.
X If the engine still fails start, do not continue trying to start it.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor
cannot be heard. The
yellow
0018engine
diagnostic lamp and
the yellow 0009DEF
indicator lamp 1
light
up. The exhaust gas aftertreatmen
tis faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
The engine management prevents the engine from starting.
This malfunction or defect can damage the exhaust gas
aftertreatment.
X Observe the messages in the display:
R on vehicles without steering-wheel buttons (Y page 195)
R on vehicles with steering-wheel buttons (Y page 204) and
(Y page 204). The engine does not
start.
The starter motor
cannot be heard. The battery isolating switch is switched off.
X
Switch on the power supply (Y page 132).1
Only vehicles without steering-wheel buttons. Driving
137Driving and parking Z
The fuel filler flap is beside the frontl
eft-hand
door when viewed in the direction of travel. It
is only possible to open the fuel filler flap
when the fron tdoor is open.
X Remove the key from the ignition lock.
X Switch off the auxiliary heating system
(Y page 118).
X Open the front left-hand door first, and then
the fuel filler flap.
X Close all vehicle doors to prevent fuel
vapors from entering the vehicle.
X Turn fuel filler cap 0006counter-clockwise,
remove it and let it hang from strap 0005.
X Completely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
X Only fill the tank until the pump nozzle
switches off. Fuel may otherwise leak out.
X Replace tank filler cap 0006and turn
clockwise.
You will hear a click when the fuel filler cap
is closed fully.
X Open the front left-hand door first, and then
close the filler flap. Problems with the fuel and fuel tank
If your vehicle is losing fuel, the fuel lines or
the fuel tank are defective.
X Turn the key to position 0in the ignition
lock immediately and remove it.
X Do not restart the engine under any
circumstances.
X Consult a qualified specialist workshop. Diesel Exhaust Fluid (DEF)
Important safety notes H
Environmental note
Dispose of DEF in an environmentally
responsible manner.
! Only use DEF in accordance with
ISO 22241. Never mix DEF with additives or thin it with tap water. The exhaust gas
aftertreatmen
tmay otherwise be
damaged.
Observe the MB Specifications for Service
Products, Sheet 352.0.
Damage that results from the use of
additives or tap wate rleads to the loss of
the New Vehicle Limited Warranty.
! If DEF comes into contact with a painted
or aluminum surface, wash the surface off
immediately with plenty of water.
! DEFi s not a diesel additive and must not
be mixed with fuel in the tank. Even small
amounts of DEF can cause engine damage.
Damage that results from the blending of
DEF will not be covered by the New Vehicle
Limited Warranty.
The exhaust gas aftertreatmentr equires a
reducing agent, Diesel Exhaust Fluid (DEF), in
order to function correctly.
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape.
Ammonia vapors have a pungent smell and
primarily cause irritation of the:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as
coughing and watering of the eyes.
Do not inhale ammonia vapors. Avoid contact
with DEF.
Do not allow DEF to come intod irectcontact
with your skin; it is hazardous to your health.
Rinse any affected areas off with plenty of
clean water. Consult a doctor if necessary.
i If the DEFr eserve has fallen below the
reserve range, add at least 2.0 US gal
(7.6 l) of DEF at the latest after receiving
the second warning message
(Y page 178). Refueling
143Driving and parking Z