2013 MERCEDES-BENZ SPRINTER wheel

Problems with the engine
Problem Possible causes/consequences and
0004 Solutions
The engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the fuel gage is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
If you drive until the fuel tank is completely empty, air may get into
the fuel system. If the engine does not start after refueling, bleed
the fuel system as follows:
X Turn the key to position 2in the ignition for approximately
10 seconds.
X Start the engine continuously for a maximum of 60 seconds.
If the engine does not start:
X Wait approximately 2minutes.
X Start the engine continuously for a maximum of 60 seconds
again.
X If the engine still fails start, do not continue trying to start it.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor
cannot be heard. The
yellow
0018engine
diagnostic lamp and
the yellow 0009DEF
indicator lamp 1
light
up. The exhaust gas aftertreatmen
tis faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
The engine management prevents the engine from starting.
This malfunction or defect can damage the exhaust gas
aftertreatment.
X Observe the messages in the display:
R on vehicles without steering-wheel buttons (Y page 195)
R on vehicles with steering-wheel buttons (Y page 204) and
(Y page 204). The engine does not
start.
The starter motor
cannot be heard. The battery isolating switch is switched off.
X
Switch on the power supply (Y page 132).1
Only vehicles without steering-wheel buttons. Driving
137Driving and parking Z

Problem Possible causes/consequences and
0004 Solutions
The engine does not
start.
The starter motor
cannot be heard. The on-board voltage is too low. The battery is too weak or
discharged.
X
Jump-start the vehicle (Y page 267).
If the engine cannot be jump-started, the starter motor is faulty.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor
cannot be heard. The battery is discharged or faulty.
X
Check the battery for damage.
X Charge the battery (Y page 254).Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N.P rolonged rolling of the wheels, e.g.
when being towed, will result in
transmission damage. Selector lever
0016
Park position with parking lock
0012 Reverse gear
0013 Neutral
0015 Drive
The display in the instrument cluster shows
the present selector leve rposition or the
current shift range:
R on vehicles with steering wheel buttons
(Y page 182)
R on vehicles without steerin gwheel buttons
(Y page 178) 138
Automatic transmissionDriving and parking

Selector lever positions
0002
Park position
This prevents the vehicle from
rolling away when stopped. Only
move the selector lever to
Pif the
vehicle is stationary.
You can only remove the key when
the selector lever is in this position.
The selector lever is locked in
position Pif the key is removed.
The parking lock should not be
used as a brake when parking.
Always apply the parking brake as
well once you have parked the
vehicle. 0003
Reverse gear
Only move the selector lever to
R
when the vehicle is stationary. 0001
Neutral
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. by
pushing or towing.
Do not move the selector lever to
N
while driving. The automatic
transmission could otherwise be
damaged.
If ASR is deactivated or ESP ®
has
malfunctioned: only move the
selector lever to Nif the vehicle is
in danger of skidding, e.g. on icy
roads. 0007
Drive
The automatic transmission
changes gear itself. All forward
gears are available.
You can influence the gearshifts
and shift gears yourself or limit the
shift range. Changing gear
The 5-speed automatic transmission adapts
to your individual driving style by
continuously adjusting its shift points. These
shift point adjustments take into account the
current operating and driving conditions. If
the operating or driving conditions change,
the automatic transmission reacts by
adjusting the gearshift program.
When the selector lever is in position D, the
automatic transmission selects the individual
gears automatically. This depends on:
R any restriction in the shift range
(Y page 140)
R the position of the accelerator pedal
R the road speed Touchshift
When the selector lever is in position D, you
can perform gearshifts yourself.
X To shift down: press the selector lever to
the left towards D–.
The automatic transmission shifts to the
next gear down, depending on the gear
currently engaged. The shift range is also
restricted.
i The automatic transmission does not shift
down if you press the selector lever
towards D–while traveling at too high a
speed. This protects the engine from
overrevving.
X To shift up: briefly press the selector lever
to the right towards D+.
The automatic transmission shifts to the
next gear up, depending on the current
gearshift program. This also extends the
shift range. Automatic transmission
139Driving and parking Z

X
Turn tank filler cap 0006counter-clockwise,
remove it and let it hang from strap 0005.
Make sure that tool 0023remains in tank filler
cap 0006while doing so.
X Only fill up the DEFt ank until the DEFlevel
is visible for the first time in the filler neck.
X Replace tank filler cap 0006and turn
clockwise.
X Pull tool 0023out of tank filler cap 0006and
stow with the vehicle tool kit in the footwell
on the co-driver's side.
X Pull cover 0025up over hole 0026of tank filler
cap 0006, turn and release.
X Turn tank filler cap 0006.
If tank filler cap 0006turns freely, the DEF
tank is closed. Parking
Important safety notes
G
WARNING
Flammable materials, e.g. leaves, grass or
twigs, may ignite if they come into contact
with hot parts of the exhaust system or
exhaust gases for extended periods. There is
a risk of fire.
Park the vehicle so that no flammable
materials come into contact with hot parts of
the vehicle. In particular, do not park on dry
areas of grass or harvested grainfields. G
WARNING
If you switch off the ignition while driving,
safety-relevant function sare only available
with limitations, or not at all.T his could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Am oving vehicle can lead to damage to
the vehicle or damage to the drive train.
! When the vehicle is parked, always
remove the key to prevent the battery from
becoming discharged.
On vehicles with a battery isolating switch,
switch off the power supply if the vehicle is
to be out of use for a longer period of time.
Always park your vehicle safely and according
to legal requirements and secure it against
rolling away.
To ensure that the vehicle is properly secured
against rolling away unintentionally:
R the parking brake must be firmly applied
R the selector lever must be in position Pand
the key must be removed from the ignition
lock
R
R on steep uphill or downhill gradients, the
front wheels must be turned towards the
curb
R on steep uphill or downhill gradients, the
empty vehicle must be secured at the front
axle, e.g. with a wheel chock or similar
object
R on steep uphill or downhill gradients, the
laden vehicle must also be secured at the
rear axle, e.g. with a wheel chock or similar
object Parking
145Driving and parking Z

Use the wheel chock (Y
page 147) to do so.Parking brake
G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
As a rule, you may only apply the parking
brake when the vehicle is stationary. X
To apply the parking brake: pull brake
lever 0005up as far as the last possible
detent.
The 000B warning lamp in the instrument
cluster lights up if the engine is running.
i On vehicles with a folding brake lever, you
can then press lever 0005down to the stop.
X To release the parking brake: on vehicles
with a folding brake lever, first pull brake
lever 0005up to the stop.
X Raise brake lever 0005slightly and press
release knob 0006.
X Guide brake lever 0005down to the stop.
The 000B indicator lamp in the instrument
cluster goes out.
Exceptionally, if the service brake fails, the
parking brake can be used to brake the
vehicle in an emergency.
X Emergency braking: press and hold
release button 0006and carefully apply brake
lever 0005. Switching off the engine
G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
! If the coolant temperature is very high,
e.g. after driving on hilly roads, leave the
engine running at idle speed for about
two minutes before turning it off.
This allows the coolant temperature to
return to normal.
X Stop the vehicle.
X Shift the automatic transmission to
position P. 146
ParkingDriving and parking

X
Apply the parking brake.
X Turn the key to position 0in the ignition
lock and remove it.
The immobilize ris activated.
X Secure the vehicle to prevent it from rolling
away (Y page 145). Wheel chock
Use the wheel chock or asimilar object to
prevent the vehicle fro mrolling away, e.g.
when parking or changing awheel. Wheel chock in the load/passenger compartment
X To remove the wheel chock on Cargo
Vans/Passenger Vans: pull restraining
cable 0005down a little and remove it from
retainer 0006.
X Remove the chock.
i When stowing the wheel chock, make
sure that restraining cable 0005is holding it
securely in retainer 0006. Wheel chock to the rear of the chassis on the left
side of the vehicle X
To remove the wheel chock on Chassis
Cabs: pull the locking springs down and
remove the wheel chock.
i When stowing the wheel chock, make
sure that it is secured in the retainer with
the locking springs. Parking the vehicle for
along period
If you leave the vehicle parked for longer than
4w eeks, the battery may be damaged by
exhaustive discharging.
X Disconnect the batter y(Ypage 251) or
switch off the battery main switch
(Y page 132).
Or
X Connect the battery to a trickle charger.
You can obtain information about trickle
chargers from a qualified specialist
workshop.
If you leave the vehicle parked for longer than
6w eeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General notes
Important safety notes G
WARNING
The driver's attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we
recommend that you pull over to a safe
location and stop before placing or taking a
telephone call. If you choose to use the
telephone while driving, please use the hands-
free device and only use the telephone when
road, weather and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle. Driving tips
147Driving and parking
Z

listed here on the inside title page. Details can
be found in the Maintenance Booklet. Short journey
! If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning
function for the diesel particle filter. As a
result, fuel may accumulate in the engine
oil and cause engine failure.
Therefore, if you mainly drive short
distances, you should drive on a highway or
on rural roads for 20 minutes every
310 miles (50 0km). This ensures sufficient
regeneration of the diesel particle filter.
Therefore, if you mainl ydrive short distances,
drive on a freeway or an inter-urban road for
20 minutes every 300 miles (500 km). This
facilitates the diesel particl efilter's burn-off
process. Speed limiter
G
WARNING
Exceeding the stated tir eload-bearing
capacity and the approved maximum speed
could lead to tire damage or the tire bursting.
There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the
maximum speed of the vehicle and the
resulting permissible maximum speed of the
tires (tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the
tires listed in the tire pressure tables. You can
find information on tire pressures in the
"Wheels and tires" section (Y page 278).You can permanently limit the maximum
speed of your vehicle to 75 mph (120 km/h).
We recommend that you use an authorized
Sprinter Dealer for the programming of the
maximum speed.
Before overtaking, take into consideration
that the engine speed limiter prevents the
speed increasing beyond the programmed
maximum speed. Driving abroad
Service An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear
in mind that service facilities or replacement
parts may not always be immediately
available. You can obtain
alist of workshops
at any authorized Sprinter Dealer.
Fuel In some countries, only fuels with a higher
sulfur conten
tare available.
Unsuitable fuel can cause engine damage.
You will find information on fuels in the
"Service products and capacities" section
(Y page 317).
Low-beam headlamps If you are traveling in countries where
vehicles are drive
nonthe opposite side of the
road to that in which the vehicle is registered,
you will need to:
R have the halogen headlamps partially
masked
R have the Bi-Xenon headlamps set to
symmetrical low beam
This prevents glare to oncoming traffic and no
longer illuminates the edge of the road to the
same height and distance.
Have the headlamps masked or adjusted at a
qualified specialist workshop before you Driving tips
149Driving and parking Z

cross the border, bu
tas close to it as
possible.
When you return from your journey, and as
close to the border as possible, you will need
to:
R remove the adhesive surfaces from your
halogen headlamps and clean the glass of
the headlamps if necessary
R have the Bi-Xenon headlamps reset to
asymmetrical low beam at aqualified
specialist workshop Transport by rail
Transporting your vehicle by rail may be
subject to certain restrictions or require
special measures to be taken in some
countries due to varying tunnel heights and
loading standards.
You can obtain further information from any
authorized Sprinte rdealer. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
Downhill gradients !
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
On long and steep downhill gradients, you
should change down to shift range 0009or0008
in good time. This should be observed in
particular when driving with a laden vehicle
and when towing a trailer. i
You must also change the shift range in
good time when cruise control is switched
on.
You thereby make use of the braking effec tof
the engine and do not have to brake as often
to maintain the speed. This relieves the load
on the service brake and prevents the brakes
fro mo verheating and wearing too quickly.
Heavy and light loads G
WARNING
If you rest yourf oot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest .Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. The brakes are
cooled down more quickly in the airflow.
Wet road surfaces If you have been driving for a long time in
heavy rain without braking
,there may be a
delayed response when you first apply the
brakes. This may also occur after driving
through a car wash or deep water.
You must depress the brake pedal more
firmly. Maintain a longer distance to the
vehicle in front.
While paying attention to the traffic
conditions, you should brake the vehicle
firmly after driving on a wet road surface or
through a car wash. This heats the brake
discs, so that they dry more quickly, which
protects them against corrosion. 150
Driving tipsDriving and parking