Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 23).SmartKey
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very hot, and a child could be burned on these
parts.
G
WARNING
If a key ring is too heavy or too large, the
weight acting on the SmartKey could cause it
to turn in the ignition lock or catch on the
steering wheel. This could cause the engine
to be switched off suddenly. You could lose
control of the vehicle and cause an accident.
Do not attach any heavy or large key rings to
the SmartKey that is inserted in the ignition.
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
The Product label with FCC ID and IC
certification number can be found in the
battery case of the SmartKey.
i Canada only:
This device complies with RSS-210 of
Industry Canada.O peration is subjectto
the following two conditions:
1. This device may not cause interference,
and
2. this device must accep tany interference
received, including interference tha tmay
cause undesired operation.
Any unauthorized modificatio nto this
device could void the user's authority to
operate the equipment. 70
SmartKeyOpening/closing
Problem Possible causes/consequences and
0001 Solutions
The engine cannot be
started using the
SmartKey. the on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 298).
or
X Jump-start the vehicle (Y page 299).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function. If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartmentu nless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident 76
DoorsOpening/closing
0006
Locking
X Turn the mechanical key clockwise as far
as it will go to position 0006.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the trunk lid
are locked.
X Insert the mechanical key into the
SmartKey.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed. Trunk
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave childre nunsupervised in the
vehicle, eve nifthey are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartmentort runk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident G
WARNING
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
! The trunk lid swings upwards when
opened .Therefore, make sure that there is
sufficient clearance above the trunk lid.
i Opening dimensions of the trunk lid
(Y page 353).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
The trunk lid can be:
R opened and closed from outside
R opened automatically from outside
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button Trunk
79Opening/closing Z
Seats
Important safety notes
G
WARNING
The seats can still be adjusted when there is
no key in the ignition lock. For this reason,
children should never be left unsupervised in
the vehicle. They could otherwise become
trapped when adjusting the seat. G
WARNING
Make sure that the back of your head is
supported at eye level by the central area of
the head restraint .Ifyour head is not
supported correctly by the head restraint, you
could suffer a severe neck injury in the event
of an accident. Never drive if the head
restraints are not engaged and set correctly. G
WARNING
In order to avoid possible loss of vehicle
control, all seat, head restraint, steering
wheel and rear view mirror adjustments, as
well as fastening of seat belts, must be done
before setting the vehicle in motion. G
WARNING
Do not adjust the driver's seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck.T his could cause serious or
fatal injuries. The seat backrest and seat belts
provide the best restraint when the wearer is
in a position that is as upright as possible and
seat belts are properly positioned on the
body. G
WARNING
Your seat belt must be adjusted so that you
can correctly fasten your seat belt. Observe the following points:
R
adjust the seat backrest until your arms are
slightly angled when holding the steering
wheel.
R adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely. The
position should be as far back as possible
with the driver still able to operate the
controls properly.
R adjust the head restraint so that it is as
close to the head as possible and the center
of the head restraint supports the back of
the head at eye level.
R never place hands under the seat or near
any moving parts while a seat is being
adjusted.
Failure to do so could result in an accident
and/or serious personal injury. G
WARNING
Children 12 years old and under must be
seated and properly secured in an
appropriately sized infant restraint, child
restraint system, or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint. G
WARNING
Children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child. Additional information can be found
under "Children in the vehicle".
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint. Seats
95Seats, steering wheel and mirrors Z
!
To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
i The head restraints are installed with the
NECK-PRO system (Y page 50). For this
reason, it is not possible to remove the
head restraints from the seats.
For more information, contact a qualified
specialist workshop. Adjusting the seats manually X
To set seat fore-and-aft adjustment: lift
lever 0003and slide the seat forwards or
backwards.
X Release lever 0003again.
Make sure that you hear the seat engage in
position.
X To adjust the backrest angle: relieve the
pressure on the backrest.
X Pull handle 0004and adjust the backrest to
the desired angle.
X Release handle 0004again.
The backrest must audibly engage.
X To adjust the seat height: pull handle
0024 upwards or push it down repeatedly
until the seat has reached the desired
height. Adjusting the seats electrically
0003
Backrest angle
0004 Seat fore-and-aft adjustment
0024 Seat cushion angle
0023 Seat height
i You can store the seat settings using the
memory function (Y page 103).96
SeatsSeats, steering wheel and mirrors
AIRSCARF
Activating/deactivating G
WARNING
Very hot air can flow out of the AIRSCARF
vents in the head restraints when AIRSCARF
is in operation .This can cause burns on
unprotected skin near the AIRSCARF vents.
Lower the heating output in good time, when
necessary. The AIRSCARF function warms the head and
neck area of vehicle occupants with warm air.
The warm air flows out of the holes in the head
restraints.
The three red indicator lamps in the button
indicate the heating level you have selected.
X
Make sure that the SmartKey is in
position 2in the ignition lock.
X To switch on: press button0003.
Three red indicator lamps in the button light
up. The blower starts up after a preheating
phase of seven seconds.
X Press button 0003repeatedly until the
desired heating level is set.
X To switch off: press button0003repeatedly
until all the indicator lamps go out.
i The blower continues running for seven
seconds to cool down the heating
elements.
i If the battery voltage is too low, AIRSCARF
may switch off. Problems with AIRSCARF AIRSCARF has switched off prematurely or
will not switch on. The vehicle's electrical
system voltage is too low because too many
electrical consumers are switched on.
X
Switch off electrical consumers that you do
not need, such as the rear window
defroster or interior lighting.
X Switch on AIRSCARF again. Steering wheel
Important safety notes
G
WARNING
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving
could cause the driver to lose control of the
vehicle.
The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. Achild's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury. Adjusting the steering wheel
manually
0003
Release lever
0004 To adjust the steering wheel height
0024 To adjust the steering wheel position
(fore-and-aft adjustment) 98
Steering wheelSeats, steering wheel and mirrors
X
Push release lever 0003down completely in
the direction of the arrow.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever 0003up completely.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. Adjusting the steering wheel
electrically
0003
To adjust the steering wheel height
0004 To adjust the steering wheel position
(fore-and-aft adjustment)
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 99)
R Storing settings (Y page 103) EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
Make sure that nobody can become trapped
when you activate the EASY-ENTRY/EXIT
feature. If there is a risk of someone becoming
trapped, stop the adjustmen
tprocedure. To
haltt he procedure:
R press the steering column adjustment
button.
R press one of the memory function position
buttons.
The steering column stops moving
immediately.
Do not keep the memory function position
button pressed as this will start the memory
function and set the steering wheel and seat
in motion.
Do not leave children unattended in the
vehicle. They could open the driver's door and
thereby unintentionally activate the EASY-
ENTRY/EXIT feature and become trapped. G
WARNING
Let the system complete the adjustment
procedure before setting the vehicle in
motion. All steering wheel adjustment must
be completed before setting the vehicle in
motion. Driving off with the steering wheel
still adjusting could cause the driver to lose
control of the vehicle.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Y page 206).
Position of the steering wheel when the
EASY-ENTRY/EXIT featurei s active The steering wheel swings upwards when
you:
R
remove the SmartKey from the ignition lock
R open the driver's door and KEYLESS-GO is
in position 1
R open the driver's door and the SmartKey is
in position 0or 1in the ignition lock Steering wheel
99Seats, steering wheel and mirrors Z
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
i The electric parking brake performs a
function test at regular intervals while the
engine is switched off. The sounds that can
be heard while this is occurring are normal.
Engaging and releasing manually X
To engage: push handle 0003.
When the electric parking brake is
engaged, the 0005(USA only) or 000A
(Canada only) red indicator lamp lights up
in the instrument cluster.
i The electric parking brake can also be
applied when the SmartKey is removed.
X To release: switch on the ignition.
X Pull handle 0003.
The red 0005(USA only) or 000A(Canada
only) indicator lamp in the instrument
cluster goes out.
i The electric parking brake can only be
released:
R if the SmartKey is in position 1in the
ignition lock or
R if the ignition was switched on using the
Start/Stop button. Applying automatically The electric parking brake is applied
automatically:
R
if DISTRONIC PLUS brings the vehicle to a
standstill or
R if the HOLD function is keeping the vehicle
stationary
In addition, at least one of the following
conditions must be fulfilled:
R the engine is switched off.
R the driver's seat belt is not inserted in the
belt buckle and the driver's door is open.
R the vehicle is stationary for a lengthy
period.
The red 0005(USA only) or 000A(Canada
only) indicator lamp in the instrument cluster
lights up.
Releasing automatically The electric parking brake is released
automatically when all of the following
conditions are fulfilled:
R
the engine is running.
R the transmission is in position Dor R.
R the driver's seat belt is fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the trunk
lid must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of Por you have
previously driven faster than 2mph
(3 km/h).
i The electric parking brake can only be
released automatically on vehicles with
automatic transmission. Parking
157Driving and parking Z