Display messages Possible causes/consequences and
M SolutionsÂ
Key Not Detected
(red display message) The KEYLESS-GO key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 154).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because
there
is interference from a strong source of radio waves.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 154).
X Operate the vehicle with the SmartKey in the ignition lock. Â
Key Not Detected
(white display
message) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the SmartKey in the ignition lock. Â
Key Detected in
Vehicle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. Â
Remove 'Start'
Button and Insert
Key The KEYLESS-GO key can continuously not be detected.
KEYLESS-GO is temporarily malfunctioning or is defective. A
warning tone also sounds.
X
Insert the SmartKey into the ignition lock and turn it to the
desired position.
X Visit a qualified specialist workshop. Â
Close Doors to
Lock Vehicle At least one door is open. A warning tone also sounds.
X
Close all doors and lock the vehicle again.254
Display messages
On-board computer and displays
Integrated garage door opener on the rear-view
mirror
Garage door remote control
A is not part of
the integrated garage door opener.
X Before programming for the first time, clear
the memory of the integrated garage door
opener (Y page 485).
X Turn the SmartKey to position 2 in the
ignition lock.
X Press and hold one of the buttons ;
to ? on the integrated garage door
opener.
After a
short time, indicator lamp : starts
flashing yellow.
i Indicator lamp : flashes yellow
immediately the first time button ;, =
or ? is
programmed. If the selected button
has already been programmed, indicator
lamp : will only start flashing yellow at a
rate of once a second after ten seconds
have elapsed.
X Release button ;, = or ?.
X Point garage door remote control A
towards buttons ; to ? on the rear-view
mirror at a distance of 2 to 8 inches (5 to
20 cm).
i The required distance between remote
control A
and the integrated garage door
opener depends on the garage door drive
system. Several attempts might be
necessary. You should test every position
for at least 25 seconds before trying
another position. X
Press and hold button B on
remote control
A until indicator lamp : lights up green.
If indicator lamp : lights up green or
flashes, then programming has been
successful.
X Release button ;, = or ? on the
integrated garage door opener and button
B on garage door remote control A.
If indicator lamp : lights up red:
X Repeat the programming procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control A and the rear-
view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is
operating on a rolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronizing the rolling code
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
Observe the safety notes when performing
the rolling code synchronization
(Y page 481).
X Turn the SmartKey to position 2 in the
ignition lock.
X Press the programming button of the door
or gate drive (see the door or gate drive
operating instructions, e.g. under
"Programming of additional remote
controls"). Features
483
Stowage and features Z
Opening/closing the garage door
Integrated garage door opener on the rear-view
mirror
After
it
has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control.
Please also read the operating instructions
for the garage door system.
X Turn the SmartKey to position 2 in the
ignition lock.
X Press one of the buttons ;, = or ?;
whichever one is programmed to operate
the garage door.
Garage door system with a fixed code:
indicator lamp : lights up green.
Garage door system with a rolling code:
indicator lamp : flashes green.
i The transmitter will transmit a signal for
as long as the button is pressed. The
transmission is halted after a maximum of
ten seconds
and indicator lamp : flashes
yellow. Press button ;, = or ? again if
necessary. Clearing the memory Integrated garage door opener on the rear-view
mirror
X
Turn the SmartKey to position 2 in the
ignition lock.
X Press buttons ; and ?.
The indicator lamp lights up yellow.
X Press and hold buttons ; and
?
until the
indicator lamp turns green.
i Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. mbrace
Important safety notes !
A license agreement must exist in order
to activate
the mbrace service. Ensure that
your system is activated and ready for use,
and press the ï MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367 Features
485
Stowage and features Z
vehicle can be opened by the Mercedes-Benz
Customer Assistance center.
The vehicle can be immediately remotely
opened within four days of the ignition being
turned off. After this time, the remote
unlocking may be delayed by
15 to
60 minutes
. After 30 days the vehicle can no
longer be opened remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer Assistance
center at
1-800-FOR-MERCedes (1-800-367-6372)
or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i Vehicle remote
unlocking is only possible
if the corresponding mobile phone network
is accessible.
Vehicle remote closing The remote closing feature can be used when
you
have
forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer
Assistance center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remote closing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
X Contact the following service hotlines: R
USA: Mercedes-Benz Customer Assistance
center at
1-800-FOR-MERCedes (1-800-367-6372)
or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle valet locking feature is
available when the relevant mobile phone
network is
available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then
attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the
anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance center is
automatically informed. Features
491
Stowage and features Z
ASSYST PLUS
The ASSYST PLUS service interval display
informs you of the next service due date.
Information on
the type of service and service
intervals (see separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level ( Y page 497).Care
Notes on care
G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors
or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight
after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Washing
the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle.
This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried. G
WARNING
The
vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the
HOLD function and DISTRONIC
PLUS before the vehicle is washed in an
automatic car wash.
! It is preferable to use car washes with
adjustable high-pressure pre-cleaning that
corresponds to the specification for the
Cabriolet program. In car washes that use
high water pressures, there is a risk that a
small amount of water may leak into the
vehicle.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special 500
Care
Maintenance and care
Tire-change tool kit
:
Bag containing the tire-changing tools
X Open the trunk lid.
X Open the trunk partition ( Y page 89).
X Lift the trunk floor upwards (Y page 478).
i Depending on the equipment, tools
required for
a wheel change, such as a jack
or a lug wrench, are not available in all
vehicles. Tools approved for your vehicle
are available at a qualified specialist
workshop.
Bag with the tire-changing tools : contains:
R jack
R lug wrench
R alignment bolt
R wheel chock
R gloves Flat tire
Preparing the vehicle
Information on changing a wheel/installing
(Y page 547).
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
characteristics) (Y page 510)
R a TIREFIT kit (Y page 510) X
Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 154).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 135).
X All occupants must get out of the vehicle.
Make sure
that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door.
i Vehicles equipped
with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires.
A TIREFIT kit can be obtained from a
qualified specialist workshop. Flat tire
509
Roadside Assistance
Towing and tow-starting
Important safety notes
G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power
assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle. G
WARNING
The
vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD
and DISTRONIC PLUS if the
vehicle is to be towed.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are opened, which could lead to damage to the
transmission.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h ) must not be exceeded.
If the vehicle has to be towed more than
30
miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate ( Y page 559).
It is better to have the vehicle transported
than to have it towed.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(Y page 218). You could otherwise be
locked out when pushing or towing the
vehicle. Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover. 518
Towing and tow-starting
Roadside Assistance
X
Switch on the hazard warning lamps
(Y page 113).
X Turn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey or
the KEYLESS-GO key with you.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions ( Y page 518).Towing a vehicle with both axles on
the ground
G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the
vehicle. Adapt your style of driving
accordingly.
The automatic transmission automatically
shifts to
position P when you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock.
In order to ensure that the automatic
transmission stays in position N when towing
the vehicle, you must observe the following
points:
X Switch on the hazard warning lamps
(Y page 113).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the
combination switch as usual. In this case,
only the turn signals for the desired
direction flash. When the combination
switch is reset, the hazard warning lamps
start flashing again.
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.
X Turn the SmartKey to position 2 in the
ignition lock. On vehicles with KEYLESS-GO, use the
SmartKey
instead
of the Start/Stop button
(Y page 135).
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Leave the SmartKey in position 2 in the
ignition lock.
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 518). Transporting the vehicle
! Only lash
the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
X Turn the SmartKey to position 2 in the
ignition lock.
X Shift the automatic transmission to
position N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0 in the
ignition lock and remove it.
X Secure the vehicle. Tow-starting (emergency starting)
! Vehicles with an automatic transmission
must not be tow-started. You could
otherwise damage the automatic
transmission. 520
Towing and tow-starting
Roadside Assistance