Vehicle remote malfunction diagnosis
With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can
use
the received data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest Mercedes-
Benz Service center or a recovery vehicle is
called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the Roadside
Assistance Connected message in the
COMAND display. If the vehicle remote
malfunction diagnosis is able to be started,
the Request for vehicle diagnosis
received. Start vehicle diagnosis?
message appears in the display.
X Press Yes to confirm the message.
X If the Vehicle Diagnosis: Please
switch on ignition. message appears:
turn the key to position 2 in the ignition
lock.
X If the Please follow the
instructions received
by phone and
move your vehicle to a safe
position. message appears: follow the
instructions of the customer service
representative.
The message in the display disappears.
If you select Cancel, the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
Meanwhile, the Vehicle diagnosis
activated message appears.
When the check is finished, the Sending
vehicle diagnosis data...(Voice
connection may be interrupted
during data transfer.) message appears. The vehicle data can now be sent to
the Customer Assistance center.
X
Press OK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
The Vehicle Diagnosis:
Transferring data... appears.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is
re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by E-Mail or telephone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information E-Mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the E-Mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 32).
Information on roadside assistance
(Y page 29).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system.
To
do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can 492
Features
Stowage and features
Adding engine oil
G
WARNING
If engine oil comes into contact with hot
engine parts,
it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Use only engine oils and oil filters that
have been approved for vehicles equipped
with a service system. A list of the engine
oils and oil filters tested and approved in
accordance with the Mercedes-Benz
Specifications for Service Products can be
called up by visiting http://
www.mbusa.com (USA only). More
information about tested and approved
engine oils and oil filters is available from
any authorized Mercedes-Benz Center.
Damage to
the engine or exhaust system is
caused by the following:
R using engine oils and oil filters which
have not been specifically approved for
the service system.
R replacing the engine oil or oil filter after
the replacement interval required by the
service system has elapsed
R using engine oil additives.
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off. Example: engine oil cap
X
Turn cap : counter-clockwise and remove
it.
X Add the amount of oil required.
Fill carefully to the maximum mark on the
oil dipstick.
X Replace cap :
on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely.
i The difference between the minimum
mark and the maximum mark on the oil
dipstick is approximately 1.4 US qt (
1.3l).
i Further information on engine oil
(Y page 562). Checking and adding other service
products
Checking the coolant level G
WARNING
In order to avoid potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of vapor or
coolant leaking
from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant tank if the coolant temperature is
above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant tank contains hot fluid and is under
pressure.498
Engine compartment
Maintenance and care
alternate tires and wheels allow the TPMS to
continue to function properly.
It is the driver's responsibility to set the tire
inflation to the recommended cold tire
pressure suitable to the operating situation
( Y page 529). Note that the correct tire
pressure for the current operating situation
must first be taught-in to the tire pressure
monitor. If there is a substantial loss of
pressure, the warning threshold for the
warning message is aligned to the reference
values taught-in. Restart the tire pressure
monitor after adjusting to the cold tire
pressure. ( Y page 536) The current
pressures are
saved as new reference values.
As a result, a warning message will appear if
the tire pressure drops significantly.
The tire pressure monitor does not warn you
of an incorrectly set tire pressure. Observe
the notes on the recommended tire pressure
(Y page 529).
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering maneuvers.
If a tire pressure monitor system is installed,
the vehicle's wheels have sensors installed
that monitor the tire pressures in all four tires.
The tire pressure monitor warns you if the
pressure drops in one or more of the tires. The
tire pressure monitor only functions if the
correct wheel electronics units are installed
on each wheel.
The tire pressure monitor has a yellow
warning lamp in the instrument cluster for
indicating pressure loss/malfunctions (USA)
or pressure loss (Canada). Whether the
warning lamp flashes or lights up indicates
whether a tire pressure is too low or the tire
pressure monitor is malfunctioning:
R if the warning lamp is lit continuously, the
tire pressure on one or more tires is significantly too low. The tire pressure
monitor is not malfunctioning.
R USA only: if the warning lamp flashes for
around a minute and then remains lit
constantly, the tire pressure monitor is
malfunctioning.
Information on tire pressures is displayed in
the multifunction
display. After a few minutes
of driving, the current tire pressure of each
tire is shown in the multifunction display.
USA only: if there is a malfunction with the
tire pressure monitor it can take more than
ten minutes until the malfunction is shown by
the tire pressure warning lamp flashing for
approximately one minute and then lighting
up continuously. When the malfunction has
been rectified, the tire pressure warning lamp
goes out after a few minutes of driving.
The tire pressure values indicated by the on-
board computer may differ from those
measured at a gas station with a pressure
gauge. The tire pressures shown by the on-
board computer refer to those measured at
sea level. At high altitudes, the tire pressure
values indicated by a pressure gauge are
higher than those shown by the on-board
computer. In this case, do not reduce the tire
pressures.
The operation of the tire pressure monitor can
be affected by interference from radio
transmitting equipment (e.g. radio
headphones, two-way radios) that may be
being operated in or near the vehicle.
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment. Tire pressure
535
Wheels and tires Z