Problem Possible causes/consequences and
0003 Solutions
The engine cannot be
started using the
SmartKey. the on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 533).
or
X Jump-start the vehicle (Y page 534).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function. If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartmentu nless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident 90
DoorsOpening and closing
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident G
WARNING
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
! Only close the trunk once the roof is
lowered completely. Otherwise, you could
damage the roof.
If you close the trunk lid before the roof is
lowered completely, the loading aid switch
lights up and a warning tone sounds.
i Opening dimensions of the trunk lid
(Y page 585).
i To make loading easier, the stowed roof
can be raised with the loading aid after the trunk lid has been opened. The trunk
partition can also be detached. The trunk
partition must be closed againa
fter
loading. Otherwise, the roof cannot be
lowered.
You can unlock the trunk lid if the vehicle is
stationary and the roof is completely open or
closed.
Do not leave the SmartKey in the trunk. You
could otherwise lock yoursel fout.
The trunk lid can be:
R opened and closed from outside
R opened automatically from outside
(vehicles without trunk lid remote closing
feature)
R opened and closed automatically from
outside (vehicles with trunk lid remote
closing feature)
R opened and closed from outside (vehicles
with KEYLESS-GO and HANDS-FREE
ACCESS)
R opened and closed automatically from
inside (vehicles with trunk lid remote
closing feature)
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button Opening/closing from outside
Opening 94
TrunkOpening and closing
Useful information
............................114
Correct driver's seat position ..........114
Seats .................................................. 115
Steering wheel .................................. 120
Mirrors ............................................... 122
Memory function .............................. 124 113Seats, steering wheel and mirrors
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 38).Correct driver's seat position
X
Observe the safety guidelines on seat
adjustment (Y page 115).
X Make sure that seat 0027is adjusted
properly.
Electrical seat adjustment (Y page 116)
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible.
R you are sitting in a normal upright position.
R you can faste nthe seat belt properly.
R you have moved the backrest to an almost
vertical position. R
you have set the seat cushion angle so that
your thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is
adjusted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 120).
X Make sure that steering wheel 0002is
adjusted properly.
Adjusting the steering wheel electrically
(Y page 120)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrumentc luster clearly.
X Observe the safety guidelines for seat belts
(Y page 65).
X Check whether you have fastened seat
belt 0003properly (Y page 67).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the hip
joints
X Before starting off, adjust the rear-view
mirror and the exterior mirrors
(Y page 122) in such a way that you have
a good view of road and traffic conditions.
X Store the seat, steerin gwheel and exterior
mirror settings using the memory function
(Y page 124). 114
Correct driver's seat positionSeats, steering wheel and mirrors
!
To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see "Interior care".
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged. i
The head restraints cannot be removed.
For more information, contact a qualified
specialist workshop. Adjusting the seats electrically
0002
Head restraint height
0003 Seat height
0027 Seat cushion angle
0026 Seat cushion length
0024 Seat fore-and-aft adjustment
0025 Backrest angle
i Further related subjects:
R You can store the seat settings using the
memory function (Y page 124).
R If PRE-SAFE ®
is triggered, the front-
passenger seat will be moved to a better
position if it was previouslyinan
unfavorable position (Y page 64). Adjusting the front-passenger seat
from the driver's seat
G
WARNING
When adjusting the fron tpassenger seat,
make sure the seat, if occupied, is as far from
the fron tpassenger fron tair bag as possible.
Otherwise, the passenger could be seriously
or even fatally injured in the event of an
accident or braking maneuver.
Make sure no one is caught or injured while
the seat is being adjusted. 116
SeatsSeats, steering wheel and mirrors
Even with the SmartKey or SmartKey with
KEYLESS-G Oremoved from the starter switch
or the SmartKey with KEYLESS-GO removed
from the vehicle, the power seats can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
! Do not move the front-passenger seat
fully forwards if there are objects in the
parcel net in the front-passenger footwell.
The objects could otherwise be damaged. You can use the seat switches on the driver's
side to adjust the front-passenger seat.
X To activate/deactivate: press button0002.
If the indicator lamp in button 0002is lit, you
can access the following functions for the
front-passenger seat:
R seat adjustment
R memory function Removing the seat belt from the belt
guide
G
WARNING
If the seat belt is not in the seat belt guide, it
no longer offers the intended level of
protection in the event of an accident. This
increases the risk of injury.
When driving, always route the seat belt
through the seat belt guide. Both the driver's seat belt and the front-
passenger seat belt can be removed from the
seat belt guide. This makes it easier to move
the seats forward.
Before you drive off, the seat belt must be
inserted into the seat belt guide.
Observe the safety guidelines for seat belts
(Y
page 65).
X To remove: open up magnetic head 0003and
fold the tab up in the direction of the arrow.
X Take the seat belt out of seat belt
guide 0002.
X To insert: fold the tab up in the direction
of the arrow.
X Insert the seat belt back into the seat belt
guide and fold the tab back down. Adjusting the head restraints
Adjusting the height of the head
restraints electrically 0002
Backrest angle
0002 Head restraint height Seats
117Seats, steering wheel and mirrors Z
EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
Make sure that nobody can become trapped
when you activate the EASY-ENTRY/EXIT
feature.
If there is a risk of someone becoming
trapped, stop the adjustmen tprocedure. To
haltt he procedure:
R press the steering column adjustment
button.
R press one of the memory function position
buttons.
The steering column stops moving
immediately.
Do not keep the memory function position
button pressed as this will start the memory
function and set the steering wheel and seat
in motion.
Do not leave children unattended in the
vehicle. They could open the driver's door and
thereby unintentionally activate the EASY-
ENTRY/EXIT feature and become trapped. G
WARNING
Let the system complete the adjustment
procedure before setting the vehicle in
motion. All steering wheel adjustment must
be completed before setting the vehicle in
motion. Driving off with the steering wheel
still adjusting could cause the driver to lose
control of the vehicle.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Y page 235). Position of the steering wheel when the
EASY-ENTRY/EXIT featurei
s active The steering wheel swings upwards when
you:
R
remove the SmartKey from the ignition lock
R open the driver's door and KEYLESS-GO is
in position 1
R open the driver's door and the SmartKey is
in position 0or 1in the ignition lock
i The steering wheel only moves upwards if
it has not already reached the upper end
stop.
Position of the steering wheel for
driving The steering wheel is moved to the last
selected position when:
R
the driver's door is closed.
R you insert the SmartKey into the ignition
lock.
or
R you press the Start/Stop button once on
vehicles with KEYLESS-GO.
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored when you switch off the ignition or
when you store the setting with the memory
function (Y page 124).
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the
position of the SmartKey in the ignition lock.
This makes it easier to exit the vehicle and
rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY
feature is activated in the on-board computer. Steering wheel
121Seats, steering wheel and mirrors Z
in the vehicle, the mirror's automatic anti-
glare function will not operate.
Incident light could the nblind you. This may
distract you from the traffic conditions and,
as a result, you may cause an accident.
The rear-view mirror and the exterior mirror
on the driver's side automatically go into anti-
glare mode if the followin gconditions are met
simultaneously:
R the ignition is switched on and
R incident light from headlamps strikes the
sensor in the rear-view mirror.
The mirrors do not go into anti-glare mode if
reverse gear is engaged or if the interior
lighting is switched on. Parking position for the exterior
mirror on the front-passenger side
Setting and storing the parking position Using reverse gear
0002
Button for the driver's side exterior mirror
0003 Button for the front-passenger side
exterior mirror
0027 Adjustment button
0026 Memory button M
You can position the front-passenger side
exterior mirror in such a way that you can see
the rear wheel on that side as soon as you
engage reverse gear. You can store this
position. X
Make sure that the vehicle is stationary and
that the SmartKey is in position 2in the
ignition lock.
X Press button 0003for the exterior mirror on
the front-passenger side.
X Engage reverse gear.
The exterior mirror on the front-passenger
side moves to the preset parking position.
X Use adjustment button 0027to adjust the
exterior mirror to a position that allows you
to see the rear wheel and the curb.
The parking position is stored.
i If you shift the transmission to another
position, the exterior mirror on the front-
passenger side returns to the driving
position.
Using the memory button 0002
Button for the driver's side exterior mirror
0003 Button for the front-passenger side
exterior mirror
0027 Adjustment button
0026 Memory button M
You can position the front-passenger side
exterior mirror in such a way that you can see
the rear wheel on that side as soon as you
engage reverse gear. This setting can be
stored using memory button M0026.
X Make sure that the SmartKey is in position
2 in the ignition lock.
X With the exterior mirror on the front-
passenger side activated, use adjustment
button 0027to adjust the exterior mirror. In Mirrors
123Seats, steering wheel and mirrors Z