Problems with the SmartKey
Problem Possible causes/consequences and
0003 Solutions
You cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the 000Eor
000D button.
If this does not work:
X Check the SmartKey battery (Y page 87) and replace it if
necessary (Y page 87).
X Lock (Y page 92) or unlock (Y page 93) the vehicle using
the mechanical key. The SmartKey is faulty.
X
Unlock (Y page 92) or lock (Y page 93) the vehicle using the
mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. There is interference from a powerful source of radio waves.
X Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the 000Eor000D button. There is a malfunction with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the 000Eor000D button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the SmartKey battery (Y page 87) and replace it if
necessary (Y page 87).
X Lock (Y page 92) or unlock (Y page 93) the vehicle using
the mechanical key. You have lost a
SmartKey. X
Have the SmartKey deactivated at a qualified specialist
workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. SmartKey
89Opening and closing Z
Problem Possible causes/consequences and
0003 Solutions
The engine cannot be
started using the
SmartKey. the on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 533).
or
X Jump-start the vehicle (Y page 534).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function. If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartmentu nless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident 90
DoorsOpening and closing
Unlocking and opening doors from
the inside
! The side windows will not open/close if
the battery is discharged or if the side
windows have iced up. It will then not be
possible to close the door. Do not attempt
to force the door closed. You could
otherwise damage the door or the side
window.
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
(Y page 81). X
Pull door handle 0003.
If the door is locked, locking knob 0002pops
up. The door is unlocked and can be
opened.
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window closes again. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. For example, you can unlock
the front-passenger door from the inside or
lock the vehicle before you pull away. X
To unlock: press button 0002.
X To lock: press button 0003.
If the front-passenger door is closed, the
vehicle locks.
The central locking/unlocking button does
not lock or unlock the fuel filler flap or the
stowage compartments, such as the glove
box.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked Doors
91Opening and closing Z
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the
mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered (Y page 81).
X Take the mechanical key out of the
SmartKey (Y page 86).
X Insert the mechanical key into the trunk lid
lock as far as the stop. 0007
Basic position
0008 To unlock
X Turn the mechanical key counter-clockwise
as far as it will go from position 0007to
position 0008.
X Pull the trunk lid handle.
The trunk is unlocked.
X Turn the mechanical key back to position
0007 and remove it.
X Insert the mechanical key into the
SmartKey. Trunk emergency release
You can unlock the trunk lid from the inside
with the emergency release button. X
Press emergency release button 0002briefly.
The trunk lid unlocks and opens slightly.
X Push the trunk lid upwards to open it
completely.
The trunk lid can be unlocked with the trunk
lid emergency release when the vehicle is
stationary or while driving.
The trunk lid emergency release does not
unlock the trunk lid if the battery is
disconnected or discharged.
Trunk lid emergency release light:
R emergency release button 0002flashes for
30 minutes after the trunk lid is opened
R emergency release button 0002flashes for
60 minutes after the trunk lid is closed Side windows
Important safety notes
G
WARNING
When opening or closing the door windows,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The front door windows are equipped with
automatic operation and the anti-entrapment
feature. If in automatic mode a front door
window encounters an obstruction that
blocks its path, the anti-entrapment feature
will stop the door window and open it slightly.
The door windows operate differently when
the switch is pulled. See the "Problems with
door windows" section for more details. Side windows
99Opening and closing
Z
The three red indicator lamps in the button
indicate the heating level you have selected.
The system automatically switches down
from level 3to level 2after approximately
eight minutes.
The system automatically switches down
from level 2to level 1after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
You can set the distribution of the heated
sections of the seat cushion and backrest
using COMAND (Y page 312).
X Make sure that the SmartKey is in position
1 or 2in the ignition lock.
X To switch on: press button0002repeatedly
until the desired heating level is set.
X To switch off: press button0002repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off.
Problems with the seat heating The seat heating has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
X Switch off electrical consumers that you do
not need, such as the rear window
defroster or interior lighting.
X Once the battery is sufficiently charged,
switch on the seat heating again. Switching the seat ventilation on/off
Activating/deactivating The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
X
Make sure that the SmartKey is in position
2in the ignition lock.
X To switch on: press button0002repeatedly
until the desired ventilation level is set.
X To switch off: press button0002repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i If you open the roof with the SmartKey
(Y page 105), the seat ventilation of the
driver's seat switches on automatically and
the side windows open.
Problems with the seat ventilation The seat ventilation has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
X
Switch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting. Seats
119Seats, steering wheel and mirrors Z
AIRSCARF
Activating/deactivating G
WARNING
Very hot air can flow out of the AIRSCARF
vents in the head restraints when AIRSCARF
is in operation .This can cause burns on
unprotected skin near the AIRSCARF vents.
Lower the heating output in good time, when
necessary. The AIRSCARF function warms the head and
neck area of vehicle occupants with warm air.
The warm air flows out of the holes in the head
restraints.
The three red indicator lamps in the button
indicate the heating level you have selected.
X
Make sure that the SmartKey is in
position 2in the ignition lock.
X To switch on: press button0002.
Three red indicator lamps in the button light
up. The blower starts up after a preheating
phase of seven seconds.
X Press button 0002repeatedly until the
desired heating level is set.
X To switch off: press button0002repeatedly
until all the indicator lamps go out.
i The blower continues running for seven
seconds to cool down the heating
elements.
i If the battery voltage is too low, AIRSCARF
may switch off. Steering wheel
Important safety notes
G
WARNING
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving
could cause the driver to lose control of the
vehicle.
The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. Achild's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury. Adjusting the steering wheel
electrically
0002
To adjust the steering wheel height
0003 To adjust the steering wheel position
(fore-and-aft adjustment)
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 121)
R Storing settings (Y page 124)120
Steering wheelSeats, steering wheel and mirrors
0007000C
Left-hand standing lamps
0008000E Right-hand standing lamps
00090012 Parking lamps, license plate and
instrument cluster lighting
000E0006 Automatic headlamp mode,
controlled by the lights ensor
000F000A Low-beam/high-beam headlamps
Even if the light sensor does not detec tthat
is dark, the side lamps and low-beam
headlamps switch on when the ignition is
switched on and the light switch is set to the
000A position. This is a particularly useful
function in the event of rain and fog.
X To switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to
position 2or start the engine.
X Turn the light switch to 000A.
The green 000Aindicator lamp in the
instrumentc luster lights up.
Parking lamps
! If the battery has been excessively
discharged, the parking lamps or standing
lamps are automatically switched off to
enable the nex tengine start. Always park
your vehicle safely and sufficiently lit
according to legal standards .Avoid the
continuous use of the 0012parking lamps
for several hours .Ifpossible, switch on the
000E right or the 000Cleft standing lamp. 0007000C
Left-hand standing lamps
0008000E Right-hand standing lamps
00090012 Parking lamps, license plate and
instrument cluster lighting
000E0006 Automatic headlamp mode,
controlled by the light sensor
000F000A Low-beam/high-beam headlamps
X To switch on: turn light switch to 0012.
AMG vehicles: the green0012indicator
lamp in the instrument cluster lights up.
Standing lamps 0007000C
Left-hand standing lamps
0008000E Right-hand standing lamps
00090012 Parking lamps, license plate and
instrument cluster lighting
000E0006 Automatic headlamp mode,
controlled by the light sensor
000F000A Low-beam/high-beam headlamps
Switching on the standing lamps ensures the
corresponding side of the vehicle is
illuminated. 128
Exterior lightingLights and windshield wipers
Interior lighting
Overview of interior lighting
Overhead control panel
0002
0010 Switches the left-hand reading lamp
on/off
0003 0003 Switches the interio rlighting on
0027 0019 Switches the interior lighting/
automatic interior lighting control off
0026 0010 Switches the right-hand reading
lamp on/off
0024 Switches the automatic interior lighting
control on Interior lighting control
General notes In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
unless the SmartKey is in position 2in the
ignition lock. Automatic interior lighting control Overhead control panel
0002
0010 To switch the left-hand reading lamp
on/off
0003 0003 To switch the interior lighting on
0027 0019 To switch the interior lighting/
automatic interior lighting control off
0026 0010 To switch the right-han dreading
lamp on/off
0024 To switch the automatic interior lighting
control on
X To switch on: set the switch to center
position 0024.
X To switch off: set the switch to the 0019
position.
The interior lighting automatically switches
on if you:
R unlock the vehicle
R open a door
R remove the SmartKey from the ignition lock
The interior light is activated for a short while
when the SmartKey is removed from the
ignition lock. You can activate this delayed
switch-off using the on-board computer
(Y page 234). Interior lighting
133Lights and windshield wipers Z