2013 MERCEDES-BENZ S-CLASS SEDAN navigation system

You can install new map software yourself
which, depending on the scope, may consist
of one or more DVDs.
The installation process can take between
10
and 120 minutes, depending on the scope
of the map software. If the radio is switched
on before you start the installation process,
you can still adjust the volume. You can also
use COMAND to operate automatic climate
control and to cancel the process. Other
functions are not operational. If possible,
carry out the installation when the vehicle is
stationary. The DVD read speed is higher
when the vehicle is stationary than when it is
in motion, so less time is required. If the
starter battery is not sufficiently charged,
COMAND may end the process automatically
in order to protect the battery. Therefore, let
the engine idle during the installation
process. G
WARNING
Never leave the engine running in enclosed
spaces. The exhaust gases contain toxic
carbon

monoxide. Breathing in exhaust fumes
is a health hazard and can lead to
unconsciousness or death.
Displaying information on the map
version currently in use
X To activate navigation mode: press the
S function button once or twice.
X To show the menu:
press W the COMAND
controller.
X Select Navi in the main function bar by
sliding VÆ

and turning cVd the COMAND
controller and press W to confirm.
X Select Map Version and press W to
confirm.
Notes on handling DVDs
R Only hold DVDs by the edge.
R Handle DVDs carefully to prevent reading
errors.
R Avoid getting scratches, fingerprints and
dust on DVDs. R
Use a commercially-available cleaning
cloth to clean discs. When cleaning CDs,
you should wipe in straight lines from the
center outwards rather than in a circular
motion.
R Place DVDs back in their cases after use.
R Protect

DVDs from heat and direct sunlight.
Map software copy protection
Map software for COMAND is subject to a
charge. The map software has just one
activation code which is usable in one vehicle
only, and is not transferable. You can obtain
the six-digit activation code from your
authorized Mercedes-Benz Center. If you
have lost the activation code, or if COMAND
does not accept the activation code that you
have received, contact your authorized
Mercedes-Benz Center.
Your vehicle is supplied with map software at
the factory. Depending on the country, map
software for your region is either pre-installed
(Europe/USA) or the map software is
supplied as a DVD (all other countries). You
do not require an activation code for the map
software that is provided with your vehicle.
If the map software on your vehicle has been
installed at the factory and you wish to
reinstall it, this also does not necessitate
entry of the activation code.
Installation process
X Load the map software DVD in the DVD
drive ( Y page 220).
COMAND checks the DVD and shows a
corresponding message in the display.
Map software is not compatible with the
navigation system
You

will see a message that the map software
cannot be installed.
X To confirm the message: press W.
COMAND ejects the DVD.
X Take the DVD out of the slot.
X Insert a DVD which is compatible with the
vehicle’s navigation system. Navigation
189
COMAND Z

Map software is not compatible with the
current system software
You will see a message that the system
software and the map software are not
compatible.
X
To confirm the message: press W.
COMAND ejects the DVD.
X Take the DVD out of the slot.
X Have the system software updated at an
authorized Mercedes-Benz Center.
The map software cannot be installed until
the system software has been updated.
Map software compatible with the
navigation system and the current
system software
COMAND checks whether the map data on
the DVD is already installed.
Map data is already installed
You will see a message that the map data is
already installed and a prompt will appear
asking
you whether you wish to continue with
the map software installation.
X Select Yes or No.
If you select Yes, the existing map data is
overwritten.
If you select No, COMAND automatically
ejects the DVD and the installation of the
map software is canceled.
X Take the DVD out of the slot.
Map data is not installed yet
In the display, you will see a comparison of
the

version statuses of the map software DVD
and the map software installed in COMAND.
A prompt then appears asking whether the
map software installation should be carried
out.
X Select Yes or No.
If
you select Yes, the map data is installed.
If you select No, COMAND automatically
ejects the DVD and the installation of the
map software is canceled.
X Take the DVD out of the slot. If an activation code is required for the map
software, a prompt appears in the display
requesting the code to be entered.
X
Enter the activation code and confirm the
entry with !.
The map software is installed.
If you enter an incorrect activation code, the
prompt to enter the activation code appears
again. If the activation code is entered
incorrectly three times, the prompt asking
you

to enter the activation code appears after
a time delay. The time delay increases every
time the activation code is entered
incorrectly, from five minutes up to a
maximum of five hours.
Installing map data
Just before the copying process starts,
COMAND restarts the system.
While the installation is running, you will see
a message to this effect and a progress bar.
X To cancel the installation process: eject
the DVD.
X Take the DVD out of the slot.
i If you interrupt the installation process,
the navigation system will not be
operational. You can continue an
interrupted installation process at a later
date.
X Installation process with multi-DVD
map data: once the content of the first
DVD

has been installed, a message appears190
Navigation
COMAND

Problems with the navigation system
Problem Possible causes/consequences and
M SolutionsCOMAND is unable to
continue route
guidance after the
journey has been
interrupted. Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle and
switching off COMAND. "Continuing route guidance" refers to
switching COMAND back on and driving on.
X
Continue route guidance (Y page 169).
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays. COMAND is unable to
determine
the vehicle's
position. COMAND has to redetermine the position of the vehicle if the
vehicle has been transported (e.g. by ferry, by motorail or after
towing).
X
Start the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays. The Navigation
function
unavailable message
appears. COMAND has an integrated hard drive on which the digital map is
stored.
To protect the hard drive from damage, COMAND switches it off
at very high temperatures. The navigation system will then be
temporarily unavailable.
X
Let the vehicle and COMAND cool down.
X To hide the message:
switch COMAND off and then on again. If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area, for example when
calculating a route.
X
To hide the message:
switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
X Consult an authorized Mercedes-Benz Center.192
Navigation
COMAND

i
If you switch to another main function,
e.g.
navigation, while receiving vCards, the
reception of vCards will be terminated.
X Select Data/Connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.
X Select Download Contacts and press W
to confirm.
X Select Via Bluetooth and press W to
confirm.
This interrupts the Bluetooth ®
connection
between COMAND and your active mobile
phone.

In turn, COMAND is ready to receive
vCards from another Bluetooth ®
device.
X Start data transfer on the external
Bluetooth

device (N operating instructions
of the device).
The data on the vCards is automatically
transferred to the address book. The
number of vCards received is displayed. X
To cancel reception: press W.
or
X Press the % back button on the center
console.
Calling up contacts/details You can call up contacts with the list or by
using the character bar. Phone book/address book basic display
:
List
Ç Entry with navigable data
\ Entry with voice tag; see the
separate operating instructions for the
Voice Control System
Æ Address book entry
à Mobile phone entry
0 SIM card entry
® Entry imported via Bluetooth ®
¯ Entry imported via memory card
G Entry with multiple phone numbers
; Two-line character bar
B To change the language of the
characters
p To select the character set
F To delete your selection
¬ To confirm your selection
% Back
Calling up contacts from a list
X Phone book: select Name in the telephone
basic menu by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
X Address book: select Data/Connections
in the telephone basic menu by sliding
VÆ and turning cVd the COMAND
controller and press W to confirm.
X Select Address Book and press W to
confirm. Telephone
205COMAND Z

Calling a number stored in an entry
Using the phone book
X
Select Name in the telephone basic menu
by sliding VY and turning cVd the
COMAND controller and press W to
confirm.
X Call up the contact ( Y page 205).
X Contact with multiple telephone
numbers (with the G symbol): press
W.
or
X Press SEND on the telephone keypad.
A list of all telephone numbers is opened.
X Select the desired number by turning
cVd the COMAND controller.
X Press W.
or
X Press SEND on the telephone keypad.
The number is dialed.
X Contact with one telephone number
(without the G symbol): press W.
or
X Press SEND on the telephone keypad.
The number is dialed.
i You can also use the phone book in the
on-board computer to make a call
(Y page 383).
Using the address book
X Select Data/Connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.
X Select Address Book and press W to
confirm.
X Call contact (Y page 205) and press W to
confirm.
X Select the telephone number by turning
cVd the COMAND controller and press
W to confirm. Starting route guidance to an entry i
This function is available as soon as you
have
stored a destination in the destination
memory ( Y page 179). COMAND also
stores the destination in the address book
with the complete navigable address data.
In this case, navigation can be started
without any further data input.
If the contact entry contains a postal
address, e.g. as a result of importing a
vCard, the system can also navigate to this
address. If the data is incomplete or
unclear, COMAND asks the user to enter
the relevant address data. After the entry
has been completed and navigation has
been started, COMAND replaces the
existing address with the navigable
address if necessary.
X Search for an address book entry using the
¤ symbol.
X Confirm the entry by pressing W.
Telephone numbers and addresses are
displayed.
X Select the address data field.
X Press the COMAND controller.
or
X Select Options by sliding VY the
COMAND controller and press W to
confirm.
X Select Navigate and press W to confirm.
X Select Start and press W to confirm.
Voice tags i
Voice tags are entered via the Voice
Control

System; see the separate operating
instructions for the Voice Control System.
Adding or changing a voice tag
i You can add one voice tag per address
book entry. 208
Telephone
COMAND

Many audio CDs contain CD text. COMAND
uses the information contained therein to
display the artist, album and track name.
If
the audio CD does not contain any CD text
information, COMAND can use the Gracenote
Media Database to identify unknown audio
tracks when running in audio CD mode. This
is only possible if the relevant information is
saved in the Gracenote Media Database and
if the "Gracenote Media Database" function
is activated.
If this is the case, COMAND will display the
corresponding data such as artist, album and
track name in the relevant displays and lists.
If COMAND accesses the Gracenote Media
Database when reading an audio CD, you will
see the following message: Selecting Gracenote
®

data to be displayed
If the inserted CD does not contain any
Gracenote ®
data, the Gracenote Media
Database menu item is shown in gray and
cannot be selected. X
Switch on audio CD mode ( Y page 221).
X Select CD by sliding VÆ and turning cVd
the COMAND controller and press W to
confirm.
X Select Gracenote Media Database by
turning cVd the COMAND controller and
press W to confirm.
Switch the function on O or off ª.
Updating Gracenote ®
music recognition
technology and the Gracenote Media
Database
The digital data on the Gracenote Media
Database becomes obsolete due to the
release of new CDs. Optimum functionality
can only be attained with up-to-date
Gracenote ®
music recognition technology.
Information about new versions can be
obtained from an authorized Mercedes-Benz
Center.
You can have your music recognition
software updated there with a DVD, or you
can update it yourself.
i The Gracenote Media Database is
updated

in conjunction with the navigation
system's digital map ( Y page 188).
Setting the audio format You can only set the audio format in audio
DVD mode. The number of audio formats
available

depends on the DVD. The content of
an audio DVD is called an "album", and this
can be divided into up to nine groups. A group
can contain music in different sound qualities
(stereo and multichannel formats, for
example), or bonus tracks. Each group can
contain up to 99 tracks. If an audio DVD only
contains one audio format, the "Group" menu
item(s) cannot be selected.
X Switch on audio DVD mode (Y page 221).
X Select DVD-A by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm. Audio
227
COMAND Z

Notes on USB devices
R
In order to keep the initialization time to a
minimum, store only music data on a USB
device.
R Approximately 10,000 tracks are
supported. Multiple partitions should be
used for larger numbers of tracks.
R Do not use USB extension leads or
adapters. They can impair functionality.
R A background search of the USB device is
performed and any playlists found are
shown
in a separate category in addition to
the folders. Initialization of larger USB mass
storage devices containing a large number
of files may take several minutes.
i DRM (Digital Rights Management)
protected files are not supported by the
Media Interface. Audio AUX mode
Notes on audio AUX mode You can connect an external audio source
(AUX) to COMAND. The socket for this is
located in the glove box.
If COMAND is equipped with a Media
Interface, external audio sources are
connected

using the corresponding cable set.
An AUX socket is not provided.
i You can find more information on the
Internet at http://www.mercedes-
benz.com/connect and in the "Media
Interface mode" section ( Y page 233).
Activating audio AUX mode When you connect an external audio source,
audio AUX is not selected automatically.
X
Select Audio in the main function bar by
sliding ZV

and turning cVd the COMAND
controller and press W to confirm. X
Select AUX using cVd and press W to
confirm.
The

audio AUX menu appears. The medium
in the external audio source is played, if the
source is connected and playback
selected. Please see the respective operating
instructions for how to operate the external
audio source.
You will find details on volume

(Y page 134)
and sound ( Y page 135) settings in the "At a
glance" section. G
WARNING
External audio sources may have different
volumes, which can mean that system
messages

such as traffic announcements and
navigation system announcements are much
louder. If necessary, please deactivate the
system messages or adjust their volume
manually.
Increasing the volume In some cases, the volume of the AUX device
may be quieter or louder, or the usual
maximum possible volume cannot be
reached. On some devices, it is possible to
adjust the volume separately. In this case,
start at a medium volume and increase it
gradually. This enables you to determine
whether the system is able to play tones at
high volume without distorting them. Audio
239
COMAND Z

Switching to video AUX mode
X
Select Video in the main function bar by
sliding ZV
and turning cVd the COMAND
controller and press W to confirm.
If video AUX mode was the last mode
selected, it will now be active.
If another video source is switched on, you
can now switch to video AUX mode in the
video menu.
X Select Video and press W to confirm.
X Select AUX and press W to confirm.
The
video AUX menu appears. You will hear
and see the content of the external video
source if it is connected and switched to
playback.
For details on how to operate the external
video source, see the respective device's
operating instructions.
Showing/hiding the menu X
To show: press W the COMAND
controller.
X To hide: slide ZV
the COMAND controller
and confirm Full screen by pressing W.
Volume and sound settings You will find details on volume (
Y page 134)
and sound ( Y page 135) settings in the "At a
glance" section. G
WARNING
External video sources may have different
volumes, which can mean that system
messages

such as traffic announcements and
navigation system announcements are much
louder. If necessary, please deactivate the
system messages or adjust their volume
manually.
i In some cases, the volume of the AUX
device may be quieter or louder, or the
usual maximum possible volume cannot be
reached. On some devices, it is possible to
adjust the volume separately. In this case,
start at a medium volume and increase it gradually. This enables you to determine
whether the system is able to play the
music at high volume without distorting it.
Rear Seat Entertainment System
General information
Important safety notes G
WARNING
The RSE CD/DVD player is a Class 1 laser
product. There is a danger of invisible laser
radiation

when you open or damage the cover.
Do not remove the cover. The RSE CD/DVD
player does not contain any parts which can
be serviced by the user. For safety reasons,
have any necessary service work performed
by qualified personnel. G
WARNING
The driver should not wear a Rear Seat
Entertainment headset while operating the
vehicle under any circumstances. The use of
a headset while driving the vehicle could
drastically

impair the ability to react to audible
traffic conditions (e.g. emergency sirens from
police/fire/ambulance, another car's horn,
etc.). G
WARNING
When not in use, headsets or external video
sources should be stored in a safe location
(e.g. one of the vehicle's storage
compartments) so that they are not loose
within the passenger compartment during
braking, vehicle maneuvers or a traffic
accident. Objects moving within the
passenger compartment could cause serious
personal injury to vehicle occupants. G
WARNING
Due to a potential choking hazard, wired
headset usage by children should only occur
with adult supervision. 246
Rear Seat Entertainment System
COMAND