2013 MERCEDES-BENZ S-CLASS SEDAN Owners Manual

the connection is being established. The
Connecting
Call message appears in the
multifunction display. The COMAND
display shows the Information Call
Activated message. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
The COMAND display shows the
Information Call Activated message.
If a cellular phone network is available and
there

is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. You can change to the
navigation menu by pressing the S
button during the call, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 25
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available. The
Call Failed message appears in the
multifunction display.
The COMAND display shows the Call
could not be connected! message.
Press W to confirm the message.
X To end a call: press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the COMAND telephone
keypad.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency

call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on the COMAND telephone
keypad.
Downloading destinations in COMAND i
The
components and operating principles
of COMAND can be found on
(Y page 118).
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
25 USA only. Features
447
Stowing and features Z

(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered.
X
Slide XVY and turn cVd the COMAND
controller to select Yes and confirm by
pressing W.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If
you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send Points to observe before use
i
To use Search & Send, your vehicle must
be equipped with mbrace and a navigation
system. You must also have an mbrace
service subscription.
"Search & Send" is a destination entry
service.

A destination which is determined by
Google Maps ®
or Yahoo Local Maps ®
can be forwarded directly to your vehicle's
navigation system using TELEAID.
Specifying and sending the destination
address
i
Information about specific commands
such as address entry or sending an
address can be found on (either of) the
website(s). Each website works differently
and is subject to change.
X Go to either http://
www.maps.google.com or http://
www.maps.yahoo.com

and enter a
destination address in the entry field.
X Press the relevant button on the website to
send the destination address to the e-mail
address of your mbrace account.
X When the "Send" dialog window appears:
In the relevant field, enter the e-mail
address which you specified when
activating your mbrace account.
X Click on "Send".
Calling up destination addresses
X Press the MB Info call button to load the
destination address to your vehicle's
navigation system.
A display message appears, asking
whether navigation should be started.
X Slide XVY and turn cVd the COMAND
controller to select Yes and confirm by
pressing W.
The system calculates the route and
subsequently starts the route guidance
with the address entered.
i If
you select No, the address can be stored
in the address book.
i If you have sent more than one
destination address, you have to make an
info call to load each individual address.
i Destination addresses are loaded in the
same order as the order in which they were
sent. If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts: 448
Features
Stowing and features

Each destination address sent can be
accessed by every vehicle which is
connected with the relevant e-mail
address.
Vehicle remote opening If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacement SmartKey is not
available, the vehicle can be opened by a
Mercedes-Benz
Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignition was last switched off.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes

(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
X Pull the trunk lid handle for at least 20
seconds

until the indicator lamp in the SOS
button ( Y page 444) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password 26
.
i Vehicle

remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization for remote unlocking, you must wait 15
minutes before you can pull the trunk lid
handle again.
Vehicle remote closing If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The

vehicle can be locked remotely up to four
days after the ignition was last switched off.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes

(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch
on the ignition, the Tele Aid Doors
Locked Remotely message appears in the
multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle valet locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Automatic vehicle data retrieval for the
service due date Your vehicle comes with a function which
improves the servicing of the vehicle
considerably. Shortly before the service due
date, mbrace sends important vehicle
maintenance information to the Mercedes-
Benz Customer Assistance Center. The
Mercedes-Benz Customer Assistance Center
then

informs your authorized Mercedes-Benz
Service Center of the work required. This
26 USA only. Features
449
Stowing and features Z

happens automatically and does not require
any action from the driver. This function
allows
the Mercedes-Benz Center to improve
appointment planning significantly and
ensures that your vehicle receives the best
service possible.
i The "Automatic retrieval of vehicle data
for the service due date" function is only
available if the relevant mobile phone
network is available and a data connection
is possible.
Service for recovering a stolen vehicle If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center

then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If
the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center. Garage door opener
Important safety notes The HomeLink
®
garage door opener
integrated in the rear-view mirror allows you
to

operate up to three different door and gate
systems. i
Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center or call one of the following
telephone hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100 G
WARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming

a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. All exhaust gas contains
carbon monoxide (CO), and inhaling it can
cause unconsciousness and possible death.
i USA only:
This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions: 450
Features
Stowing and features

1. This device may not cause harmful
interference, and
2.
this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
FCC ID: CB2HMIHL4
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
IC: 279B-HMIHL4
Programming the integrated garage
door opener on the rear-view mirror Programming
G
WARNING
Only press the transmitter button on the
integrated
garage door opener if there are no
persons or objects present within the sweep
of the garage door. People could otherwise be
injured by the movement of the door. Integrated garage door opener on the rear-view
mirror
Garage door remote control
A is not part of
this integrated garage door opener.
i To achieve the best result, insert new
batteries in garage door remote control
A before programming.
X Before programming for the first time, clear
the memory of the integrated garage door
opener (Y page 453).
X Turn the SmartKey to position 2 in the
ignition lock.
X Press and hold one of transmitter
buttons ; to ? on the integrated garage
door opener.
Indicator lamp : starts to flash yellow
after a short period.
i Indicator lamp : flashes yellow
immediately after the transmitter button
has been stored for the first time. If the
transmitter button has already been
programmed, indicator lamp : does not
flash
yellow until 10 seconds have elapsed.
X Release the transmitter button.
X Point transmitter button B
of garage door
remote control A towards the transmitter
buttons on the rear-view mirror at a
distance of 2 to 8 inches (5 to 20 cm).
i The distance required between garage
door remote control A and the integrated
garage

door opener depends on the system
of the garage door drive. You might require
several attempts. You should test every Features
451
Stowing and features Z

position for at least 25 seconds before
trying another position.
X Press and hold transmitter button B on
garage door remote control A until
indicator lamp : lights up green.
Programming is complete if indicator
lamp : lights up or flashes green.
X Release transmitter button ;, = or ? on
the integrated garage door opener and the
transmitter button on garage door remote
control B.
If indicator lamp : lights up red:
X Repeat the programming procedure for the
transmitter

button. When doing so, vary the
distance between the garage door remote
control and the rear-view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system

is operating on a rolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronizing the rolling code
Your vehicle must be within range of the
garage or gate opener drive. Make sure that
neither your vehicle nor any persons/objects
are present within the sweep of the door or
gate.
Observe the safety notes when performing
the rolling code synchronization.
X Turn the SmartKey to position 2 in the
ignition lock.
X Press the programming button of the door
or gate drive (see the door or gate drive
operating instructions, e.g. under
"Programming of additional remote
controls").
i You now normally have 30 seconds to
initiate the next step.
X Press the previously programmed
transmitter button of the HomeLink ®integrated garage door opener repeatedly
in succession until the door opens.
The rolling code synchronization is then
complete.
Notes on programming the remote
control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals

after broadcasting for a few seconds.
These signals may not therefore last long
enough for the integrated garage door opener
to recognize the signal during programming.
Comparable with Canadian law, some U.S.
garage door openers also have a built-in
"interruption".
If you live in Canada or have difficulties
programming the garage door opener
(regardless of where you live) when using the
programming steps (see above), proceed as
follows:
X Press and hold one of transmitter
buttons ; to ? of the integrated garage
door opener.
Indicator lamp : starts to flash yellow
after a short period.
X Release the transmitter button.
X Press transmitter button B of the garage
door remote control and hold for two
seconds, then release for two seconds,
then

press again and hold for two seconds.
X Repeat this sequence on transmitter
button B of the garage door remote
control until indicator lamp : is green.
Repeat the process if indicator lamp :
turns red.
X Continue with the other programming
steps (see above).
Problems when programming
If you are experiencing problems
programming the integrated garage door
opener on the rear-view mirror, take note of
the following instructions:
R check the transmission frequency of
garage door remote control A (usually452
Features
Stowing and features

found on the reverse side of the remote
control).
The integrated garage door opener is
compatible with devices that can be
operated
with units in a frequency range of
280 to 390 MHz.
R change the batteries in garage door remote
control A. This increases the probability
that garage door remote control A will
send a strong and precise signal to the
integrated garage door opener on the rear-
view mirror.
R when programming, hold garage door
remote control A at different distances
and angles from the transmitter button that
you are programming. Try different angles
at a distance between 2 and 12 inches (5
to 30 cm) or the same angle at varying
distances.
R if another remote control for the same
garage door drive is available, repeat the
same programming steps with this remote
control. Before you perform the steps of the
operation, make sure that there are new
batteries in the garage door remote
control.
R note that some remote controls only
transmit for a limited amount of time (the
indicator lamp on the remote control goes
out). Press the remote control button again
before it stops transmitting.
R align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door Once programmed, the integrated garage
door opener will assume the function of the
garage

door system's remote control. Please
also read the operating instructions for the
garage door system. X
Turn the SmartKey to position 2 in the
ignition lock.
X Press transmitter button ;, =
or ? in the
overhead control panel that you have
programmed to operate the garage door.
Garage door system with a fixed code:
indicator lamp : lights up green.
Garage door system with a rolling code:
indicator lamp : flashes green.
i The transmitter will transmit a signal for
as long as the transmitter button is being
pressed. After a maximum of ten seconds,
transmission is terminated and indicator
lamp : flashes yellow. Press the
transmitter button again, if necessary.
Clearing the memory of the integrated
garage door opener on the rear-view
mirror X
Turn the SmartKey to position 2 in the
ignition lock.
X Press transmitter buttons ; and ?.
The indicator lamp lights up yellow.
X Press and hold transmitter buttons ;
and ?

until the indicator lamp turns green.
i Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. Floormat on the driver's side
G
WARNING
Whenever you are using a floormat, make sure
there is enough clearance and that the
floormat is securely fastened.
The floormat should always be securely
fastened using the fastening equipment.
Before driving off, check that the floormat is
securely

in place and adjust it if necessary. A
loose floormat could slip and hinder proper
functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement. Features
453
Stowing and features Z

X
Slide the seat backwards.
X To install: place the floormat in the
footwell.
X Press studs : onto retainers ;.
X To remove: pull the floormat off
retainers ;.
X Remove the floormat. Infrared reflective windshield
The infrared reflecting glass prevents the
vehicle
interior from becoming too hot. It also
blocks radio waves up into the gigahertz
range. Vehicles without Night View Assist Plus
:
Areas permeable to radio waves (to the
left and right of the rain sensor cover)
; Rain sensor cover
= Areas permeable to radio waves Vehicles with Night View Assist Plus
:
Area permeable to radio waves (to the left
of the rain sensor cover)
; Rain sensor cover
= Areas permeable to radio waves
In order to operate radio-controlled
equipment, e.g. toll recording systems,
areas : or = on the windshield are
permeable

to radio waves. In these areas, you
can install radio-controlled systems.
These areas can best be seen from outside
the vehicle by observing the light reflected off
the windshield. 454
Features
Stowing and features