2013 MERCEDES-BENZ S-Class Owner's Manual

If childre
nopen a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight .The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts. G
WARNING
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter. Center console, front
X
Turn the SmartKey to position 2in the
ignition lock.
X To open: slide cover 0002forwards until it
engages.
X Press in cigarette lighter 0003.
Cigarette lighter 0003will pop out
automatically when the heating element is
red-hot.
X To close: press cover 0002briefly at the
front.
The cover moves back. Center console, rear compartment
X
Press in cigarette lighter 0002.
Cigarette lighter 0002will pop out
automatically when the heating element is
red-hot. 12
Vsockets
Points to observe before use The sockets can be used for accessories with
a maximum draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off
,the battery may
discharge.
X Turn the SmartKey to position 1in the
ignition lock.
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine. Features
447Stowage and features Z

Socket in the glove box
X
Open the glove box (Y page 438).
X Lift up the cover of socket 0002.
Socket in the rear-compartment center
console Example: vehicles with the smoker's package
X Lift up the cover of socket 0002.
Socket in the trunk X
Lift up the cover of socket 0002. 115
Vsocket G
WARNING
The 11 5VAC powe rsocket operates on high
voltage. Use the 115 V AC power socket in
the vehicle with the same caution and care
that you would take with power sockets at
home. Keep fluids away from the 115 V AC
power socket .Do not use liquids or sharp
tools to clean the power socket .Keep the
cover of the 115 V AC power socket closed
when not in use. Otherwise, you could suffer
an electric shock and be seriously or even
fatally injured. G
WARNING
Any device that you connect must have a
suitable plug and meet U.S.s tandards.Never
pull at a cable to disconnect a plug from a
115 VAC power socket. Never use a damaged
connection cable. The 11 5VAC power socket
must never be connected to another 115 V
AC power source. Do no tuse a converter with
an earthed plug for the 115 V AC power
socket. This could cause serious injury to you
and/or other people. G
WARNING
If the 115 V AC power socket is damaged or
pulled out of the trim, do not use or touch the
115 V AC power socket. The use of a 115 V
AC power socket that has been damaged or
pulled out of the trim could cause serious
injury to you or others. 448
FeaturesStowage and features

115 V socket
0002provides an alternating
voltage of 115 V, so that small electronic
devices can be connected. These devices,
such as game consoles, chargers and
laptops, together should not consume more
than a maximum of 150 W.
Requirements for operatio nofthese devices:
R the plug of the electronic device must be
inserted fully into 115 V power socket 0002.
R the maximum wattage of the device to be
connected must not exceed 150 W.
R the on-board power supply is within a
permissible voltage range.
R the 12 V socket in the trunk is operational
(Y page 447).
X Open flap 0026.
X Insert the plug of the electronic device into
115 V power socket 0002.
Indicator lamp 0003lights up.
If indicator lamp 0003does not light up,
consult the section on malfunctions.
X To turn off: disconnectthe plug from
115 V power socket 0002.
Ensure that you do not pull on the cord.
Possible causes of malfunction:
R the on-board power supply is not within a
permissible voltage range.
R the temperature of the DC/AC converter is
temporarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high inrush current.
These devices will not work. If you connect
such a device, 115 Vpower socket 0002will
not supply it with power.
If indicator lamp 0003still does not light up,
contact a specialist workshop. mbrace
Important safety notes !
You must have a license agreement to
activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the 0007MB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by mail. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 22
.
The mbrace system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center
22 USA only. Features
449Stowage and features Z

The mbrace system
The mbrace system provides different
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjus tthe volume during an mbrace call,
proceed as follows:
X Press the 000For0010 button on the
multifunction steering wheel.
or
X Use the 0006volume controller of
COMAND (Y page 123).
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 23
.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
Am
alfunction in the system has been
detected if one of the following occurs:
R the indicator lamp in th eSOS button does
not come on during the system self-test.
R the indicator lamp in the 0007Roadside
Assistance button does not light up during
self-diagnosis of the system.
R the indicator lamp in the 0007MB-Info call
button does not light up during self-
diagnosis of the system.
R the indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
- the 0007 Roadside Assistance call
button
- the 0007 MB Info call button
R the Tele Aid Inoperative or
Tele Aid
Not Activated message appears in themultifunction display after the system self-
diagnosis.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency,
assistance must be summoned by other
means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
!
You must have a license agreement to
activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the 0007MB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system.
If you have questions aboutt he activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Ben zCustomer
Assistance Cente rat
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an airb ag or Emergency Tensioning Device is
triggered.
i You canno tend an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
23 USA only. 450
FeaturesSto
wage an d features

As soo
nas the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
Emergency Call Activated is shown in the
COMAND display. The audio system is muted.
Once the connection has been made, the
Call Connected message appears in the
multifunction display.
The Emergency Call Activated message
is shown in the COMAND display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
i If the Emergency Call Activated message is shown in the COMAND display,
you cannot use other functions of
COMAND.
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellularp hone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds. Should this occur, assistance must be
summoned by other means.
i During an emergency call, the
Bluetooth ®
connection on the phone is
canceled automatically. After making the
emergency call, the connection is
automatically re-established.
Making an emergency call X
To initiate an emergency call
manually: press cover 0002briefly to open.
X Press SOS button 0003briefly.
The indicator lamp in SOS button 0003
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Ben zCustome rAssistance
Center.
X After the emergency call, close cover 0002. G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants. Features
451Stowage and features Z

Roadside Assistance button
X
Ope nthe stowage compartmentu nderthe
armrest (Y page 439). X
Press and hold Roadside Assistance
button 0002for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0002
flashes while the call is active. The
Connecting Call message appears in the
multifunction display and the COMAND
display. The audio output is muted.
If a connection can be established, the CallConnected message appears in the
multifunction display and in the COMAND
display.
If a cellularp hone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The multifunction display and COMAND
display show that an mbrace call is active.
You can change to the navigation menu by
pressing the 0011button during the call,
for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
X Describe the type of assistance needed. The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i
The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call could not be connected! message.
Press 0021to confirm the message.
X To end acall: press the 001Fbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the COMAND telephone
keypad.
MB Info call button X
Open the stowage compartment under the
armrest (Y page 439).452
FeaturesSto
wage an d features

X
Press and hold MB Info call button 0002for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button 0002flashes while
the connection is being established. The
Connecting Call message appears in the
multifunction display. The COMAND
display shows the Information Call Activated message. The audio output is
muted.
If a connection can be established, the CallConnected message appears in the
multifunction display.
The COMAND display shows the
Information Call Activated message.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. You can change to the
navigation menu by pressing the 0011
button during the call, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 24
.
Log in under "Owners Online". i
The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button 0002is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call could not be connected! message.
Press 0021to confirm the message.
X To end acall: press the 001Fbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the COMAND telephone
keypad.
Call priority When service calls are active, e.g
.Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the 001F
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on the COMAND telephone
keypad.
Downloading destinations in COMAND i
The components and operating principles
of COMAND can be found on
(Y page 122).
24 USA only. Features
453Stowage and features Z

i
You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered.
X Slide 003C001C003D and turn 0031001C0032the COMAND
controller to select Yes and confirm by
pressing 0021.
The system calculates the route and
subsequently starts the rout eguidance with
the address entered.
i If you select No , the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and canno tbe purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your curren tvehicle position and the desired
destination and guides you live through the
current sections of the route. Search
&Send Points to observe before use
i
To use "Search &Send", your vehicle
must be equipped with mbrace and a
navigation system. You must also have an
mbrace service subscription.
"Search & Send" is a destination entry
service. Adestination address which is found
on Google Maps ®
can be transferred via
mbrace directly to your vehicle's navigation
system.
Specifying and sending the destination
address
X Go to the website http://
www.maps.google.com and enter a
destination address into the entry field.
X To send the destination address to the
E-Mail address of your mbrace
account: click on the corresponding
button.
i Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
In the relevant field, enter the e-mail
address which you specified when
activating your mbrace account.
X Click "Send".
i Information on specific commands such
as "Address entry" or "Sending" can be
found on the website. 454
FeaturesStowage and features