2013 MERCEDES-BENZ S-Class transmission

Problems with the transmission
Problem Possible causes/consequences and
0004 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel Refueling
321Driving and parking
Z

X
Turn DEFr efill bottle 0026counter-clockwise
and remove it.
X Place DEFf iller cap0003on the filler nec kand
turn it clockwise. X
Insert DEF cap 0002as shown and tur nit
clockwise as far as it will go.
X Place the "Minispare" emergency spare
wheel in the emergency spare wheel well
above the DEF tank.
X Inser tthe "Minispare" emergency spare
wheel fastening and tighten clockwise.
X Fold the trunk floor down.
X Close the trunk lid.
X Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's Manual message goes out after
approximately one minute.
i If the Check Additive See Operator's Manual message remains
shown in the multifunction display, add an
additional bottle of DEF.
Further information on DEF (Y page 533).Parking
Important safety notes
G
WARNING
Do not park this vehicle in areas where
combustible materials can come into contact
with the hot exhaust system. Combustible
materials, such as grass, hay or leaves could
be ignited by the hot exhaust system and cause a vehicle fire. Do not park the vehicle
on dry grassland or harvested grain fields.
Unintended vehicle movement can cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R
keep your right foot on the brake pedal.
R engage the electric parking brake.
R shift the automatic transmission into park
position P.
R slowly release the brake pedal.
R when parked on an incline, always turn the
front wheels towards the road curb.
R turn the SmartKey in the ignition lock to
position 0and remove the SmartKey from
the ignition lock, or press the KEYLESS-GO
Start/Stop button.
R take the SmartKey with you and lock the
vehicle when leaving. Switching off the engine
Important safety notes G
WARNING
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle. G
WARNING
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position Nautomatically.
Always shift the automatic transmission into
park position Pbefore turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury. Parking
327Driving and parking Z

i
If you cannot turn off the engine as
described here, see "Engine emergency
stop" (Y page 495).
Vehicles with automatic transmission X
Apply the electric parking brake.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the
ignition lock and remove it.
The immobilizer is activated.
i If you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
automatic transmission shifts to P
automatically.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 307).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this
corresponds to SmartKey position 1.When
the driver's door is open, it corresponds to
SmartKey position 0or "SmartKey
removed".
i If you use the Start/Stop button to switch
off the engine, the automatic transmission
shifts to Nautomatically .Ifyou then open
the driver's or front-passenger door, the
automatic transmission shifts to P.
i In an emergency, the engine can be
turned off while the vehicle is in motion by
pressing and holding the Start/Stop button
for 3seconds. This function operates
independently from the ECO start/stop
automatic engine switch-off function. Electric parking brake
General notes G
WARNING
When leaving the vehicle, always remove the
SmartKey from the starter switch ,take it with
you, and loc kthe vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P, either of which could result in an accident
and/or serious personal injury. Applying/releasing manually
X
To engage: push handle 0002.
When the electric parking brake is
engaged, the 0005(USA only) or 000A
(Canada only) red indicator lamp lights up
in the instrument cluster.
i The electric parking brake can also be
applied when the SmartKey is removed.
X To release: switch on the ignition.
X Pull handle 0002.
The red 0005(USA only) or 000A(Canada
only) indicator lamp in the instrument
cluster goes out.
i The electric parking brake can only be
released:
R if the SmartKey is in position 1in the
ignition lock or
R if the ignition was switched on using the
Start/Stop button. 328
ParkingDriving and parking

Engaging the electric parking brake
automatically If the HOLD function or DISTRONIC PLUS
brake the vehicle until it is stationary, the
electric parking brake is automatically
applied .Additionally, at least one of the
following conditions must be fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not fastened.
R the hood is released.
R the trun klid is opened while the automatic
transmission is in position R.
R the vehicle is stationary for a lengthy
period.
The red 0005(USA only) or 000A(Canada
only) indicator lamp in the instrumen tcluster
lights up.
i In addition to the electric parking brake,
P may also be engaged automatically.
Releasing the electric parking brake
automatically The electric parking brake is released
automatically when the following conditions
are simultaneously fulfilled:
R the engine is running.
R the automatic transmission is in position
D or R.
R the hood is closed.
R your seat belt is fastened.
R you accelerate.
If the automatic transmission is in position
R, the trunk lid must be closed. If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R
the driver's door is closed.
R you have shifted out of Por you have
previously driven faster than 3 km/h.
R you have shifted out of Por you have
previously drive nfaster than 2mph
(3 km/h).
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X
While driving, push handle 0002of the electric
parking brake (Y page 328).
i The vehicle is braked as long as you keep
the handle of the electric parking brake
pressed. The longer the electric parking
brake handle is depressed, the greater the
braking force.
During braking:
R a warning tone sounds.
R the Please Release Parking Brake message appears
R the red 0005(USA only) or 000A(Canada
only) indicator lamp in the instrument
cluster appears.
When the vehicle has been braked to a
standstill, the electric parking brake is
engaged. Parking the vehicle for
along period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Connecting a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop. Parking
329Driving and parking Z

If the brake system has only been subject to
moderate loads, you should test the
functionality of yourb rakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads. G
WARNING
Make sure that you do not endange rother
road users when you apply the brakes.
You can find a description of Brake Assist
(BAS) on ( Ypage 74) or of BAS PLUS on
(Y page 74).
High-performance brake system for
AM Gvehicles The high-performance brake system is
installed only on the S63AMG and S65AMG. G
WARNING
New vehicle brake pads and discs, and
replacement brake pads and discs may take
several hundred miles of driving until they
provide optimum braking efficiency. Until that
time, you may need to use increased brake
pedal pressure while braking. Please be aware
of this and adjust your driving and braking
accordingly during this break-in period.
Excessive high-demand braking will cause
correspondingly high brake wear. Please be
attentive to the brake warning lamp in the
instrument cluster and brake condition
messages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly.
The high-performance brake system is
designed for heavy loads. This may lead to
noise when braking. This will depend on:
R speed
R braking force
R environmental conditions, such as
temperature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings or brake discs, depends on the individual
driving style and operating conditions.
For this reason, it is impossible to state a
mileage that will be valid under all
circumstances. An aggressive driving style
will lead to high wear. You can obtain further
information about this from your authorized
Mercedes-Ben
zCenter. Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R
you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or
in conditions in which hydroplaning can
occur, you must drive in the following
manner:
R lower your speed.
R avoid ruts.
R brake carefully.
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engin eorthe automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage. Winter driving
Important safety notes G
WARNING
If the vehicle becomes trapped in snow,
ensure that snow is kept away from the Driving tips
333Driving and parking
Z

exhaust pipe and from around the vehicle as
long as the engine is running. Otherwise,
poisonous carbon monoxide (CO) may enter
the vehicle, resulting in loss of consciousness
and even death.
To assure sufficien
tfresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.
Have yourv ehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Winter operation"
section (Y page 500).
Driving with summer tires Observe the notes in the "Winter operation"
section (Y page 500).
Slippery road surfaces G
WARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges. G
WARNING
On slippery road surfaces, never downshift in
order to obtain braking action .This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
i For more information on driving with
snow chains, see (Y page 501). G
WARNING
Make sure that you do not endanger other
road users when you apply the brakes. Driving systems
Cruise control
Important safety notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must select shift range
1, 2or 3in good time. By doing so, you will
make use of the braking effect of the engine,
which relieves the load on the brake system
and prevents the brakes from overheating
and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h). G
WARNING
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle's speed
and for safe brake operation.
Only use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
R The use of the cruise control can be
dangerous on winding roads or in heavy
traffic because conditions do not allow safe
driving at a constant speed.
R The use of the cruise control can be
dangerous on slippery roads. Rapid
changes in tire traction can result in wheel
spin and loss of control.
R Deactivate the cruise control when driving
in fog. 334
Driving systemsDriving and parking

press the cruise control lever up
0002or
down 0003to the pressure point.
The last speed stored is increased or
decreased every time the cruise control
lever is pushed up 0002or down 0003.
X To adjust the speed in 5 mph
increments (10 km/h increments):
briefly press the cruise control lever
up 0002 or down 0003beyond the pressure
point.
The last speed stored is increased or
decreased every time the cruise control
lever is pushed up 0002or down 0003.
i Cruise control is not deactivated if you
depress the accelerator pedal. For
example, if you accelerate briefly to
overtake, cruise control adjusts the
vehicle's speed to the last speed stored
after you have finished overtaking.
Deactivating cruise control There are several ways to deactivate cruise
control:
X Briefly press the cruise control lever
forwards 0026.
or
X Brake.
Cruise control is automatically deactivated if:
R you engage the electric parking brake.
R you are driving at less than 20 mph
(30 km/h)
R ESP ®
intervenes or you deactivate ESP ®
.
R you shift the transmission to position N
while driving.
If cruise control is deactivated, you will hear
a warning tone. You will see the CruiseControl Off message in the multifunction
display for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. DISTRONIC PLUS
Important safety notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the
distance to the vehicle detected in front.
DISTRONIC PLUS brakes automatically so
that the set speed is not exceeded.
On long and steep downhill gradients,
especially if the vehicle is laden, you must
select shift range
1,2or 3in good time. By
doing so, you will make use of the braking
effec tofthe engine, which relieves the load
on the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects a slower-moving
vehicle in front, your vehicle is braked in order
to maintain the preset distance to the vehicle
in front. G
WARNING
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle. G
WARNING
The DISTRONIC PLUS requires familiarity with
its operational characteristics. We strongly
recommend that you review the following
information carefully before operating the
system. G
WARNING
When DISTRONIC brakes, the brake pedal is
pulled back (i.e. operated automatically) .The
area around the pedal must not be blocked by
obstacles:
R do not place any objectsint he footwell.
R ensure that floormats and carpets are fixed
securely. In particular, do not place several
floormats on top of one another.
R do not place your foot under the brake
pedal, as it could become trapped. 336
Driving systemsDriving and parking

with your own braking. This will result in
potentially dangerous emergency braking
which will not always result in an impac tbeing
avoided.
Tailgating increases the risk of an accident. G
WARNING
DISTRONIC PLUS brakes your vehicle with a
maximum deceleration of 13 ft/s 2
(4 m/s 2
).
This corresponds to approximately 40% of
your vehicle's maximum braking force.
To avoid a collision, you must apply the brakes
yourself. DISTRONIC PLUS brakes the vehicle
just enough to restore the preset speed or the
preset distance to the vehicle in front. G
WARNING
If you do not receive visual or acoustic
warning signals during a critical traffic
situation, DISTRONIC PLUS has either not
recognized the collision risk, has been
deactivated or is malfunctioning.
Remember, whether or not DISTRONIC PLUS
is operating, it is ultimately always the drivers
responsibility to apply the brakes in order to
control the vehicle and avoid a collision.
Cruise control lever 0002
To store the curren tspeed or a higher
speed
0003 To store the curren tspeed or a lower
speed
0026 To deactivate DISTRONIC PLUS 0025
Storing the curren tspeed or calling up the
last stored speed
0023 Setting the specified minimum distance
Switching on DISTRONIC PLUS, storing
and maintaining the current speed Important safety notes
G
WARNING
The vehicle can be braked when DISTRONIC
PLUS is activated. For this reason, deactivate
DISTRONIC PLUS if the vehicle is to be set in
motion by other means (e.g. in a car wash or
by towing).
In order to activate DISTRONIC PLUS, the
following conditions must be fulfilled:
R the engine must be started. It may take up
to two minutes after pulling away before
DISTRONIC PLUS is operational.
R the electric parking brake must be
released.
R ESP ®
must be active, but not intervening.
R the transmission must be in position D.
R the hood must be closed.
R the driver's door must be closed when you
shift from Pto Dor your seat belt must be
fastened.
R the front-passenger door and rear doors
must be closed.
R the vehicle must not skid.
Activating while driving
When driving at speeds below 20 mph
(30 km/ h),y ou can only activate DISTRONIC
PLUS if the vehicle in front has been detected
and is shown in the multifunction display .If
the vehicle in front is no longe rdetected and
displayed, DISTRONIC PLUS switches off and
a tone sounds. Driving systems
339Driving and parking Z