2013 MERCEDES-BENZ S-Class ignition

Problems with the SmartKey
Problem Possible causes/consequences and
0004 Solutions
You cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the 000B/
0009 button.
If this does not work:
X Check the SmartKey battery (Y page 85) and replace it if
necessary (Y page 85).
X Lock (Y page 90) or unlock (Y page 91) the vehicle using
the mechanical key. The SmartKey is faulty.
X
Lock (Y page 90) or unlock (Y page 91) the vehicle using
the mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.
X
Pull the door handle twice and then insert the SmartKey into the
ignition lock. There is interference from a powerful source of radio waves.
X Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the 000B/0009button. There is a malfunction with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the 000B/0009button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the SmartKey battery (Y page 85) and replace it if
necessary (Y page 85).
X Lock (Y page 90) or unlock (Y page 91) the vehicle using
the mechanical key. You have lost a
SmartKey. X
Have the SmartKey deactivated at a qualified specialist
workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. SmartKey
87Opening/closing Z

Problem Possible causes/consequences and
0004 Solutions
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Remove the SmartKey and reinsert it into the ignition lock.
X Start the engine within 30 seconds of inserting the SmartKey
into the ignition lock.
X Repeatifn ecessary.
If the engine does not start after several attempts:
X Check the starter battery and charge it if necessary
(Y page 484).
or
X Jump-start the vehicle (Y page 488).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. 88
DoorsOpening/closing

G
WARNING
Do not carry heavy or hard objects in the
passenger compartment unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from insid ethe vehicle if they
are not secured by the child-proof locks
(Y page 71).
Only open the door when the traffic situation
permits.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
(Y page 79). X
Pull door handle 0003.
If the door is locked, locking knob 0002pops
up. The door is unlocked and can be
opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside.
The central locking/unlocking button does
not lock or unlock the fuel filler flap.
i You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked with the SmartKey or KEYLESS-GO. X
To unlock: press button 0002.
X To lock: press button 0003.
If the front-passenger door is closed, the
vehicle locks.
You can open a front door from inside the
vehicle even if it has been locked. Only open
the door when the traffic situation permits.
If the vehicle has been locked with the central
locking button:
R and the SmartKey is set to its factory
setting, the entire vehicle is unlocked if a
front door is opened from the inside
R and the SmartKey is set to an individual
setting, only the front door that is opened
from inside the vehicle is unlocked.
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it is not
unlocked when the release button for the
central locking is used. Automatic locking feature
When the ignition is switched on and the
wheels of the vehicle are turning at a speed Doors
89Opening/closing Z

Locking the vehicle
If the vehicle can no longer be locked with the
SmartKey, you can lock it by taking the
following steps. If the central locking in the
vehicle is malfunctioning, you canno tlock the
trunk.
X Press down the locking knobs on the open
rear doors.
X Close the rear doors.
X Open the front-passenger door.
X Close the driver's door and the trunk lid.
X Press down the locking knob of the driver's
door inside the vehicle.
X Press down the locking knob of the open
front-passenger door.
i Make sure that you have the SmartKey on
your person and that it has not been left in
the vehicle.
X Close the front-passenger door.
X Make sure that the doors and the trunk are
locked.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed. Trunk
Important safety notes
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out. G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartmentort runk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident G
WARNING
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO) Trunk
91Opening/closing
Z

Opening and closing the side
windows
0002
Front left
0003 Front right
0026 Rear right
0025 Rear left
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take
precedence.
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated (Y page 71).
X Turn the SmartKey to position 1or 2in the
ignition lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
i You can continue to operate the side
windows after you switch off the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenger door is opened. Sunblinds on the rear side windows
X
To close fully: pull the corresponding
switch when the side window is closed.
X To open fully: press the corresponding
switch.
i You can use the switches on the rear
doors to close the rear roller sunblinds for
the opposite side. Convenience opening
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the roller sunblinds on the rear side
windows
R open the sliding sunroof or the panorama
roof with power tilt/sliding panel and the
roller sunblinds
R switch on the seat ventilation for the
driver's seat
i The convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the driver's
door handle.
X Point the tip of the SmartKey at the driver's
door handle.
X Press and hold the 000Bbutton until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are in the desired position.
If one of the sunblinds is closed, the sunblind
will open first.
i The roller sunblinds of the panorama roof
with power tilt/sliding panel and the roller
sunblinds on the rear side windows are
opened at the same time.
X Press and hold the 000Bbutton again until
the side windows and the sliding sunroof or 96
Side windowsOpening/closing

X
Make sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
X To interrupt convenience closing:
release recessed sensor surface 0002on the
door handle.
On vehicles with roller sunblinds:
X Touch the recessed sensor surface on the
door handle again until the roller sunblinds
close.
X To interrupt the roller sunblind closing
procedure: pull the exterior door handle
and hold it firmly. Resetting the side windows
You must reset each side window if:
R a side window cannot be closed
automatically
R a side window opens again slightly after
being closed manually
X Close all the doors.
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Pull the corresponding switch on the door
control panel until the side window is
completely closed. (Y page 96)
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch
on the door control panel until the side
window is completely closed (Y page 96).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again. Problems with the side windows
Problem: aside window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.
X Remove the objects.
X Close the side window.
Problem :aside window cannot be closed
and you cannot see the cause. G
WARNING
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure
that nobody can become trapped when
closing the side windows.
If a side window is obstructed during closing
and reopens again slightly:
X Immediately afte rthe window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature. G
WARNING
Pulling and holding the switch to close the
door window immediately after it had been
blocked two times will cause the door window
to close without the anti-entrapment feature
for as long as you hold the switch. Sliding sunroof
Important safety notes
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In the following section, the 98
Sliding sunroofOpening/closing

term "sliding sunroof" refers to both types of
sliding sunroof.
G
WARNING
When opening or closing the sliding sunroof,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The sliding sunroo fis equipped with
automatic operation and the anti-entrapment
feature. If the movement of the sliding sunroof
is blocked during the closing procedure, the
sliding sunroof will stop and open slightly.
The sliding sunroof operates differently when
the sliding sunroof switch is pressed and held.
See the "Problems with the sliding sunroof"
section for more details.
The opening/closing procedure of the sliding
sunroof can be immediately halted by
releasing the sliding sunroof switch or, if the
sliding sunroof switch was moved past the
resistance point and released,b y moving the
sliding sunroo fswitch in any direction. G
WARNING
The sliding sunroof is made out of glass. In the
even tofana ccident, the glass may shatter.
This may result in an opening in the roof.
In a vehicle rollover, occupants not wearing
thei rseat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly,
as entire body parts or portions of them may
protrude from the passenger compartment.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof .Otherwise, the seals could
be damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroo fis closed when you leave the
vehicle. The vehicle electronics can be damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises. Operating the sliding sunroof
Opening and closing i
You can continue to operate the sliding
sunroof after switching off the engine or
removing the SmartKey from the ignition
lock. This function remains active for five
minutes or until you open a front door. Overhead control panel
0002
To raise
0003 To open
0026 To close/lower
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Press or pull the 0003switch in the
corresponding direction.
i If you press the 0003switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again. Sliding sunroof
99Opening/closing Z

The automatic raising feature is available
only when the sliding sunroof is closed.
The automatic opening feature is available
only when the sliding sunroof is not raised.
The sun protection cover automatically opens
along with the sliding sunroof. You can open
or close the sun protection cover manually
when the sliding sunroof is raised or closed.
Resetting Reset the sliding sunroof if it does not move
smoothly.
X
Turn the SmartKey to position 2in the
ignition lock.
X Raise the sliding sunroof fully at the rear
(Y page 99).
X Keep the 0003switch pressed for another
second.
X Make sure that the sliding sunroof can be
fully opened and closed again (Y page 99).
X If this is not the case, repeat the steps
above again.
! If the sliding sunroof still cannot be
opened or closed fully after resetting,
contact a qualified specialist workshop. Operating the panorama roof with
power tilt/sliding panel
Opening and closing Overhead control panel
0002
To raise
0003 To open
0026 To close/lower
The panorama roof with power tilt/sliding
panel can only be operated when the roller
sunblind is open.
i If the frontr oller sunblind is closed, it
opens first when the panorama roof with
power tilt/sliding panel is raised.
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Push or pull the 0003switch in the
corresponding direction.
i If you press the 0003switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction .You can stop
automatic operation by operating the
switch again. Operating the roller sunblinds for the
panorama roof with power tilt/sliding
panel
General notes The roller sunblinds shield the vehicle interior
from sunlight. The front roller sunblind can
only be opened and closed when the100
Sliding sunroofOpening/closing