2013 MERCEDES-BENZ R-CLASS FAMILY TOURER ignition

three seconds. This functio
noperates
independently from the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y
page 239).
X Insert Start/Stop button :into ignition
lock ;.
i When you insert Start/Stop button :
into ignition lock ;, the system needs
approximately two seconds recognition
time. You can then use Start/Stop
button :.
Activating power supply
X If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X Press Start/Stop button :once.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice
when in this position. switch on the ignition.
X
Press Start/Stop button :twice.
The ignition is switched on.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :once
when in this position. Start/Stop button
=
USA only
? Canada only Starting the engine
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
! Do not depress the accelerator pedal
when starting the engine.
General notes i
Vehicles with agasoline engine: the
catalytic converter is preheated for up to
30seconds after a cold start. The sound of
the engine may change during this time. 150
DrivingDriving and parking

Automatic transmission
X
Shift the transmission to position
P(Y page 154).
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey X
To star tagasoline engine: turn the key
to position 3in the ignition lock
(Y page 149) and release it as soon as the
engine is running.
X To start adiesel engine: turn the key to
position 2in the ignition lock
(Y page 149).
The % preglow indicator lamp in the
instrumen tcluster lights up.
X When the %preglow indicator lamp
goes out, tur nthe key to position
3(Y page 149) in the ignition lock and
release it as soon as the engine is running.
i You can start the engine without preglow
if the engine is warm.
i To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
Using KEYLESS-GO to startt he engineG
WARNING
As long as the SmartKey is in you rvehicle, the
vehicle can be started. Therefore, never leave
children unattended in the vehicle, as they
could otherwise accidentally start the engine.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Do
not leave children unattended in the vehicle,
or with access to an unlocked vehicle. A
child's unsupervised access to a vehicle could
result in an acciden tand/o rserious personal
injury. X
Depress the brake pedal and keep it
depressed.
X To star tagasoline engine: press the
Start/Stop button (Y page 149) once.
The engine starts.
X To start adiesel engine: press the Start/
Stop button (Y page 149) once.
Preglow is activated and the engine starts.
i If the engine is warm, the preglow time is
shortened.
i The Start/Stop button can be used to
star tthe vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted into the
ignition lock and the SmartKey must be in
the vehicle. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! If a warning tone sounds and the
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the parking brake (Y page 167).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
i It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is Driving
151Driving and parking Z

Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 150). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-star tthe vehicle (Y page 304).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a
gasoline engine:
The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 287). Observe the warning
notes as you do so and add coolant if necessary. Driving
153Driving and parking Z

X
When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up past the
first point of resistance.
Shifting to neutral N G
WARNING
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically
switches to N.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system, observe the following notes:
Using the SmartKey:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if the parking brake is engaged, release it.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R engage park position P.
R release the brake pedal. R
remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
R depress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
R if the parking brake is engaged, release it.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Engaging drive position D X
When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever down past
the first point of resistance. Transmission position display
:
Transmission position
The curren ttransmission position is shownin
the multifunctio ndisplay.
i The arrows in the transmission position
display show how and into which
transmission positions you can change
using the DIRECT SELECT lever. Automatic transmission
155Driving and parking Z

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0or 1), as ESP ®
will
otherwise automatically intervene. The test
must last a maximum of 10 seconds. The
brake system could otherwise be damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
The vehicle has permanent 4-wheel drive
(4MATIC). Power is always transmitted to
both axles. Refueling
Important safety notes
G
WARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel 160
RefuelingDriving and parking

pump nozzle, which could cause personal
injury.
G
WARNING
Do not fill diesel tanks with gasoline. Do not
mix diesel fuel with gasoline. Otherwise the
fuel system and engine could be damaged. In
addition, the vehicle could catch fire.
! Do not use gasoline to refuel vehicles with
a diesel engine. Do not use diesel to refuel
vehicles with a gasoline engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 351). Refueling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Fuel type to be used
? Tire pressure table
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or with KEYLESS-
GO.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
nex tto the filling pump indicates the side of
the vehicle.
Opening X
Switch off the engine.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to SmartKey position 0:
"SmartKey removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap ;. Refueling
161Driving and parking Z

Problems with fuel and the fuel tank
Problem Possible causes/consequences and
M Solutions
Fuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is faulty.
X Turn the SmartKey to position 0in the ignition lock immediately
and remove it (Y page 149).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run
completely dry.
X
Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 149).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 149).
X Start the engine again continuously for up to ten seconds until
it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle using the mechanical key (Y page 78).
X Open the tailgate.
X Manually unlock the fuel filler flap using the emergency release
(Y page 162). The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. Refueling
163Driving and parking Z

residues crystallize after time and
contaminate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine
damage.
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
The DEF filler neck is under the cargo
compartment floor.
X Switch the ignition off.
X Open the tailgate.
X Lift up the cargo compartment floor
(Y page 298). X
Remove lug wrench ;and ratchet wrench
=, if present.
X Turn DEF cap :counter-clockwise and
remove it. X
Turn DEF filler cap ?counter-clockwise
and open it.
Filler cap ?is secured with a plastic strip. X
Unscrew the protective cap from DEF refill
bottle A.
X Position DEF refill bottle Aas show non
the filler neck and screw it on hand-tight.
X Press DEF refill bottle Adownwards.
The DEF tank is filled .This may take up to
one minute.
i To add between service intervals, fill the
DEF tank with approximately 1gal (3. 8l) of
DEF. 1 gal (3.8 l) of DEF is equivalent to
approximately 2DEF refill bottles. Then
have the DEF supply checked at a qualified
specialis tworkshop and completely refilled
if necessary.
X Release DEFr efill bottleA.
When DEFr efill bottleAis no longer
pressed down, filling stops. DEFr efill bottle
A can be removed when it has been only
partially emptied.
X Turn DEFr efill bottle Acounter-clockwise
and remove it.
X Place DEFf iller cap?on the filler necka nd
turn it clockwise. Refueling
165Driving and parking Z