2013 MERCEDES-BENZ GLK-CLASS SUV alarm

i
If the alarm stays on for more than
30 seconds, the mbrace emergency call
system (USA only) or the Tele Aid system
(Canada only) initiates a call to the
Customer Assistance Center
automatically. The Tele Aid system will
initiate the call provided that:
R you have subscribed to the Tele Aid
service.
R the Tele Aid service has been activated
properly.
R the required mobile phone, power
supply
and GPS are available. X
To arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp 0043 flashes. The alarm
system is armed after approximately
15 seconds.
X To disarm: unlock the vehicle with the
SmartKey or KEYLESS-GO.
X To stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
X Press the 0036

or 0037 button on the
SmartKey.
The alarm is switched off. X
To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The
SmartKey must be outside the vehicle.
The alarm is switched off.
or
X Press the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
The alarm is switched off.72
Theft deterrent locking system
Safety

and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you
frequently travel on your own.
X
To change the setting: press and hold
down the 0036 and 0037 buttons
simultaneously for approximately six
seconds until the battery check lamp
(Y page 77) flashes twice.
i If the setting of the locking system is
changed within the signal range of the
vehicle, pressing the
0037
or
0036
button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock the driver's door: press the
0036 button once.
X To unlock centrally: press the 0036
button twice.
X To lock centrally: press the 0037 button.
The KEYLESS-GO function is changed as
follows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 75).
X To restore the factory settings: press
and hold down the 0036

and 0037 buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice. Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey
or

the KEYLESS-
GO key, use the mechanical key. If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (
Y page 71).
X To end the

alarm: insert the SmartKey into
the ignition lock.
i With KEYLESS-GO: remove the Start/
Stop button from the ignition lock
beforehand.
If

you unlock the vehicle
using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
Removing the mechanical key X
Push release catch 0043 in the direction of
the arrow and at the same time remove
mechanical key 0044 from the SmartKey. SmartKey battery
Important safety notes Mercedes-Benz recommends that you have
the batteries replaced at
a

qualified specialist
workshop. G
WARNING
Batteries contain toxic and corrosive
substances. If batteries
are swallowed,

it can
result in severe health problems. There is a
risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately. 76
SmartKey
Opening and closing

If the vehicle has been locked with the
SmartKey or with KEYLESS-GO, opening a
door from the inside
will
trigger the anti-theft
alarm system. Switch off the alarm
(Y page 71). X
To unlock a front door: pull door
handle 0044.
Locking knob 0043 pops up.
The door is unlocked and can be opened.
X To open a front door: pull door
handle 0044.
X To unlock a rear door: pull up locking
knob 0043.
The door is unlocked and can be opened.
X To open a rear door: pull door handle 0044.Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside.
You cannot unlock the vehicle centrally from
the inside if the vehicle

has been locked with
the SmartKey or KEYLESS-GO. X
To unlock: press button 0043.
X To lock: press button 0044.
If the front-passenger door is closed, the
vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
Only open the door
when

the traffic situation
permits.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
(Y page 71).
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it is not
unlocked when the release button for the
central locking is used. Automatic locking feature
The vehicle is locked automatically when the
ignition is switched on and the vehicle's
wheels are turning at a speed in excess of
9 mph (15 km/h). 80
Doors
Opening and closing

You could therefore be locked out if:
R
the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer. X
To deactivate: press and hold button 0043
for about five seconds until
a tone sounds.
X To activate: press and hold button 0044 for
about five seconds until a tone sounds.
i If you press one of the two buttons and
do not hear a
tone,

the relevant setting has
already been selected.
You can also switch the automatic locking
function on and off using the on-board
computer (Y page 228). Unlocking the driver's door
(mechanical key)
If the vehicle can no

longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y page 71).
X Take the mechanical key out of the
SmartKey (Y page 76).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
to position 0047.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the
SmartKey. Locking the vehicle (mechanical key)
If the vehicle can no

longer be locked with the
SmartKey, use the mechanical key.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button (Y page 80).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs manually, if necessary ( Y page 79).
X Close the driver's door.
X Take the mechanical key out of the
SmartKey (Y page 76).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. Doors
81
Opening and closing Z

X
Turn the mechanical key clockwise as far
as it will go to position 0047.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the tailgate
are locked.
X Insert the mechanical key into the
SmartKey.
i If you lock the vehicle
as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed. Cargo compartment
Important safety notes
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide.

If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 373).
You should preferably place luggage

or loads
in the cargo compartment. Observe the
loading guidelines ( Y page 270).
Do not leave the SmartKey in the cargo
compartment. You could otherwise lock
yourself out.
Vehicles without the EASY-PACK
tailgate: the tailgate can be:
R opened and closed manually from outside
R unlocked from inside with the mechanical
key
For vehicles with the EASY-PACK tailgate
you can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate from inside with the
mechanical key Opening/closing from outside
Opening X
Press the 0036 button on the SmartKey.82
Cargo compartment
Opening and closing

R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and
data
connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate

the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system

is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance center is
automatically informed. Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received
data

to decide what kind
of assistance is required. You are then, for
example, guided to the nearest Mercedes-
Benz Service center or a recovery vehicle is
called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the Roadside
Assistance Connected message in the
COMAND display. If the vehicle remote
malfunction diagnosis is able to be started,
the Request for vehicle diagnosis
received. Start vehicle diagnosis?
message appears in the display.
X Press Yes to confirm the message.
X If the Vehicle Diagnosis: Please
switch on ignition. message appears:
turn the key to position 2 in the ignition
lock.
X If the Please follow the
instructions received by phone
and
move your vehicle to a safe
position.

message appears: follow the
instructions of the customer service
representative.
The message in the display disappears.
If you select Cancel, the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
Meanwhile, the Vehicle diagnosis
activated message appears.
When the check is finished, the Sending
vehicle diagnosis data...(Voice
connection may be interrupted
during data transfer.) message Features
289
Stowage and features Z

select the way in which you receive this
information beforehand. Possible options
include SMS, E-Mail or an automated call.
The area can be
determined
as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas
simultaneously. Different settings are
possible for each area.
USA only: these settings can be called up
under "Owners Online" at http://
www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service
representative that you wish to activate geo
fencing.
Currently inactive areas can be activated by
SMS.
Triggering the vehicle alarm With this function, you can trigger the
vehicle's panic alarm via SMS. An alarm
sounds and the exterior lighting flashes.
Depending on the setting, the panic alarm
lasts five or ten seconds. Afterwards, the
alarm switches off.
Garage door opener
Important safety notes G
WARNING
When you operate or program the garage door
with the integrated garage door opener,
persons in the range of movement of the
garage door can become trapped

or struck by
the garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to

poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
The HomeLink ®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three

different door and gate
systems.
Only operate garage doors using the
integrated garage door opener if:
R they are equipped with a safety stop and
reverse feature, and
R they conform to the current U.S. safety
standards.
When programming a garage door opener,
park vehicle outside the garage.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following
telephone assistance services:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515
(free of charge)
More information on HomeLink ®
and/or
compatible products is also available
online at http://www.homelink.com.
i Notes on the declaration of conformity
(Y page 26).
Programming Programming buttons
Observe the "Important safety notes"
(Y page 291). Features
291
Stowage and features Z