Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start.The HOLD function or DISTRONIC PLUS is activated.XDeactivate the HOLD function ( Y page 181) or DISTRONIC
PLUS ( Y page 173).XTry to start the engine again.The engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XTurn the key back to position 0 in the ignition lock before
attempting to start the engine again.XTry to start the engine again ( Y page 145). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0.The fuel tank is empty.XRefuel the vehicle.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak
or discharged.XJump-start the vehicle ( Y page 306).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop, e.g. a Mercedes-Benz
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ProblemPossible causes/consequences and M SolutionsVehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.XHave the cause rectified immediately at a qualified specialist
workshop.The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be on and a
warning tone may
sound.The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.XStop as soon as possible and allow the engine and the coolant
to cool down.XCheck the coolant level ( Y page 285). Observe the warning
notes as you do so and top up the coolant if necessary.If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.XIf the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.XAvoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic.Manual transmission
Gear lever
! Only engage gear when the clutch pedal
is depressed.
! When shifting to 5th and 6th gear, you
must press the shift lever to the right. Oth-
erwise, you could shift unintentionally into
3rd or 4th gear and damage the engine or
transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing
a trailer, you must shift into gear 1, 2 or 3
in good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Gear lever
kReverse gear1 to 6Forward gearsManual transmission151Driving and parkingZProCarManuals.com
Engaging reverse gear R
! Only shift the automatic transmission to
R when the vehicle is stationary.
i The ECO start/stop function is not avail-
able when reverse gear is engaged.
For further information on the ECO start/
stop function, see ( Y page 148).
XDepress the brake pedal while the vehicle
is stationary.XPush the DIRECT SELECT lever up past the
first point of resistance.
Shifting to neutral (N)
XPush the DIRECT SELECT lever up or down
to the first point of resistance.
Engaging drive position D
XDepress the brake pedal while the vehicle
is stationary.XPush the DIRECT SELECT lever down past
the first point of resistance.
Transmission positions
BPark position
This prevents the vehicle from roll-
ing away when stopped. Do not
shift the transmission into position
P (Y page 162) unless the vehicle
is stationary.CReverse gear
Only shift the transmission to R
when the vehicle is stationary.ANeutral
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion N if the vehicle is in danger of
skidding, e.g. on icy roads.
When you switch off the engine, the
automatic transmission automati-
cally shifts into neutral N.7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. Gearshifting is deter-
mined by:
R the selected drive program ( Y page 155)
R the position of the accelerator pedal
R the road speed
Driving tips
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts
Holding the vehicle stationary on uphill
gradients
GWARNING
If the clutch overheats, the electronic man-
agement system is automatically deactivated.
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Steering wheel gearshift paddles:Left steering wheel gearshift paddle
(shifts down);Right steering wheel gearshift paddle
(shifts up)
In drive program M, you can change gear
yourself using the steering wheel gearshift
paddles.
If you pull the left or right steering wheel gear-
shift paddle when in automatic drive program
E or S, the automatic transmission shifts into
drive program M for a limited time. Depend-
ing on which gearshift paddle is pulled, the
automatic transmission immediately shifts
into the next gear down or up.
i You can only change gear with the steer-
ing wheel gearshift paddles when the trans-
mission is in position D.
i For further information on the manual
drive program, see ( Y page 156).
Automatic drive program
Drive program E is characterised by the fol-
lowing:
R comfort-oriented engine settings
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example
R the automatic transmission shifting up
sooner. This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin
Drive program S is characterised by the fol-
lowing:
R sporty engine settings
R the automatic transmission shifting up
later
R as a result of the later automatic transmis-
sion shift points, the fuel consumption pos-
sibly being higher
Manual drive program
Introduction
In manual drive program M, you can change
gear yourself by using the steering wheel
gearshift paddles. For this, the transmission
must be in position D. The gear currently
selected and engaged is shown in the multi-
function display.
Manual drive program M differs from drive
programs E and S with regard spontaneity,
responsiveness and smoothness of gear
changes.
GearDriving situations=To use the engine's braking effect5To use the braking effect of the
engine on downhill gradients and
for driving:
R on steep mountain roads
R in mountainous terrain
R in arduous conditions4To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
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Driving tips
General notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and existing conditions. Con-
sumption can be significantly influenced by
your driving style.
Example: ECO display
The ECO display consists of three bars:
R Acceleration
R Constant
R Coasting
The percentage count is the mean value of the
three bar values. The three bars and the mean
value begin at the value of 50%. A higher per-
centage count indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption and a fixed percentage
count in the ECO display does not indicate a
fixed consumption figure.
In addition to driving style, the consumption
is affected by many other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These factors are not included in the ECO dis-
play.
The evaluation of your driving style takes the
following three categories into consideration:
R Acceleration (evaluation of all accelera-
tion processes)
- The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant (assessment of driving behav-
iour at all times)
- The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting (assessment of all deceleration
processes)
- The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
- The bar empties: frequent braking
i An economical driving style involves driv-
ing with a moderate engine speed.
To achieve a higher value in the categories
Acceleration and Constant :
R observe the gearshift recommendation.
R drive the vehicle in drive program E (vehi-
cles with automatic transmission).
i On long journeys at a constant speed, e.g.
on the motorway, only the bar for Con‐
stant will change.
i The ECO display summarises the driving
characteristics from the start of the journey
to its completion. Therefore, there areDriving tips165Driving and parkingZProCarManuals.com
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
New brake pads/linings
New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometres of driving. Compen-
sate for this by applying greater force to the
brake pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings
fitted to your vehicle which have been
approved for Mercedes-Benz vehicles or
which correspond to an equivalent quality
standard. Brake pads/linings which have not
been approved for Mercedes-Benz vehicles or
which are not of an equivalent quality could
affect your vehicle's operating safety.
Driving on wet roads
Aquaplaning
If water has accumulated to a certain depth
on the road surface, there is a danger of aqua-
planing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, do not drive in tyre ruts and
brake carefully.
Driving on flooded roads
! Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age the engine, the electronics or the trans-
mission.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the maximum permissible fording depth in
still water is 25 cm
R you should drive no faster than walking
pace
Winter driving
General notes
GWARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
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Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Winter operation"
section ( Y page 318).
Driving with summer tyres
Observe the notes in the "Winter operation"
section ( Y page 318).
Slippery road surfaces
GWARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XVehicles with manual transmission:
shift to neutral.XVehicles with automatic transmission:
shift the transmission to position N.XTry to bring the vehicle under control by
using corrective steering.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. You
should pay special attention to road condi-
tions when temperatures are around freezing
point.
i For more information on driving with
snow chains, see ( Y page 319).
Driving systems
Cruise control
General notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. For vehi-
cles with automatic transmission, you need
to have selected manual drive program
M (Y page 156). By doing so, you will make
use of the braking effect of the engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 30 km/h.
Important safety notes
If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account road,
weather or traffic conditions. Cruise control
is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed,
for braking in good time, and for staying in the
lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed
(e.g. in heavy traffic or on winding roads).
R on smooth or slippery roads. Braking or
accelerating can cause the drive wheels to
lose traction and the vehicle could then
skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow.
If there is a change of drivers, advise the new
driver of the speed stored.
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Cruise control lever
You can operate cruise control and variable
SPEEDTRONIC with the cruise control lever.
The LIM indicator lamp on the cruise control
lever indicates which system you have selec-
ted:
R LIM indicator lamp off: cruise control is
selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected.
:To activate or increase speed;LIM indicator lamp=To activate at the current speed/last
stored speed?To activate or reduce speedATo switch between cruise control and var-
iable SPEEDTRONICBTo deactivate cruise control
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds.
In the multifunction display, the segments
between the stored speed and the maximum
speed light up.
Activation conditions
To activate cruise control, all of the following
activation conditions must be fulfilled:
R the electric parking brake must be
released.
R you are driving faster than 30 km/h.
R
ESP ®
must be switched on, but not inter-
vening.
R on vehicles with automatic transmission,
the selector lever must be in position D.
R on vehicles with manual transmission, a
gear must be engaged.
R cruise control must be selected.XTo select cruise control: check whether
LIM indicator lamp ; is on or off.
If it is off, cruise control is already selected.XIf it is not, press the cruise control lever in
the direction of arrow A.
LIM indicator lamp ; in the cruise control
lever goes out. Cruise control is selected.
Storing, maintaining and calling up a
speed
Storing and maintaining the current
speed
You can store the current speed if you are
driving faster than 30 km/h.
XAccelerate the vehicle to the desired
speed.XBriefly press the cruise control lever
up : or down ?.XRemove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the
stored speed on downhill gradients by
automatically braking the vehicle.
i Vehicles with manual transmission:
R always drive at adequate, but not exces-
sive, engine speeds.
R change gear in good time.
R if possible, do not change down several
gears at a time.
Driving systems169Driving and parkingZProCarManuals.com