2013 MERCEDES-BENZ CLA-CLASS Owners Manual

Information on the type of service and service
intervals (see separate Service Booklet).
You can obtain further information from any
Mercedes-Benz Service Centre.
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level ( Y page 284).
The multifunction display shows a service
message for a few seconds, e.g.:
R Service A in .. days
R Service A due
R Service A overdue by .. days
Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter indicates which service is due. A
stands for a minor service and B for a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
If you notify a qualified specialist workshop of
this display, you will receive a statement on
the associated costs.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:XNote down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
XAfter reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
Hiding a service message
XPress % or a .Displaying service messagesXSwitch the ignition on.XUsing = or ; , select the Service
menu.XPress 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the multi-
function display.
Information about Service
Resetting the ASSYST PLUS service inter-
val display
! If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions
or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for exam-
ple, changed more frequently. The tyres must
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be checked more frequently if the vehicle is
operated under increased loads. Further
information can be obtained at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet.
Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
Care of the exterior
Automatic car wash
GWARNING
Braking efficiency is reduced after the vehicle
has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions
in order to restore full braking efficiency.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! Make sure that the automatic transmis-
sion is in position N when washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
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After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-
screen.
Washing by hand
In some countries, washing by hand is only
allowed at wash bays that are specially
designed for this purpose. Observe the legal
requirements for each individual country.
XDo not use hot water and do not wash the
vehicle in direct sunlight.XUse a soft sponge to clean.XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.XThoroughly hose down the vehicle with a
gentle jet of water.XDo not point the water jet directly towards
the air inlet.XUse plenty of water and rinse out the
sponge frequently.XRinse the vehicle with clean water and dry
thoroughly with a chamois.XDo not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment
GWARNING
The water jet of circular-jet nozzles (dirt grind-
ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam-
aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least
30 cm between the vehicle and the high-
pressure cleaner nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Cleaning the paintwork
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
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XRemove impurities immediately, where
possible, whilst avoiding rubbing too hard.XSoak insect remains with insect remover
and rinse off the treated areas afterwards.XSoak bird droppings with water and rinse
off the treated areas afterwards.XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.XUse tar remover to remove tar stains.XUse silicone remover to remove wax.
The following cannot always be completely
repaired:
R scratches
R corrosive deposits
R areas affected by corrosion
R damage caused by inadequate care
In such cases, visit a qualified specialist work-
shop.
Care and treatment of matt paintwork
! Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matt finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matt finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light-alloy wheels
with a clear matt finish.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windowsGWARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a
danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or
wiper blades.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage
to electronic components.
XClean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
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Cleaning the wiper bladesGWARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a
danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or
wiper blades.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
XFold the wiper arms away from the wind-
screen.XClean the wiper blades carefully using a
damp cloth.XFold the windscreen wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleaning the exterior lighting
! Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the exterior lighting.
XClean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.Cleaning the mirror turn signal
! Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror turn signals.
XClean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and a mild cleaning agent,
e.g. Mercedes-Benz car shampoo or clean-
ing cloths.
Cleaning the sensors
! If you clean the sensors with a high-pres-
sure cleaner, make sure that you keep a
distance of at least 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correct distance
is available from the equipment manufac-
turer.
XClean sensors : of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the reversing camera
! Do not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner.
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XMake sure that the vehicle is stationary and
that the key is in position 2 in the ignition
lock.XTo open the cover of the reversing cam-
era: with the audio system/COMAND
Online activated, press the W button.XSelect System by turning cVd the audio
system/COMAND controller and press W
to confirm.XSelect Rear view camera and press W to
confirm.XSelect Open camera cover and confirm
with W.
The cover of the 360° camera opens.XTo clean the reversing camera: use clear
water and a soft cloth to clean camera
lens :.
Cleaning the exhaust pipe
!
Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
XClean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win-
ter and after washing.
Cleaning the trailer tow hitchHEnvironmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Observe the note on care provided by the
trailer manufacturer.
XRemove rust, e.g. with a wire brush.XRemove dirt with a clean, lint-free cloth or
a brush.XAfter cleaning, lightly oil or grease ball cou-
pling :.XCheck that the vehicle's trailer tow hitch is
working properly.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at
a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
Interior care
Cleaning the display
! For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
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when cleaning. This could lead to irrepara-
ble damage to the display.XBefore cleaning the display, make sure that
it is switched off and has cooled down.XClean the display surface using a commer-
cially available microfibre cloth and TFT/
LCD display cleaner.XDry the display surface using a dry micro-
fibre cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents
containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.Cleaning wooden trim and trim ele-
ments
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
XWipe the wooden trim and trim elements
with a damp, lint-free cloth, e.g. a microfi-
bre cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
General notes
! Do not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
i Note that regular care is essential to
make sure that the appearance and com-
fort of the covers are retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R Differences in the texture
R Signs of stretching and marking
R Slight nuances of colour
These are characteristics of leather and not
material defects.
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
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Benz. You can obtain these from a quali-
fied specialist workshop.
Seat covers of other materials
! Observe the following when cleaning:
R Clean artificial leather covers with a cloth
moistened with a solution containing
1% detergent (e.g. washing-up liquid).
R Clean cloth covers with a microfibre
cloth moistened with a solution contain-
ing 1% detergent (e.g. washing-up liquid).
Rub carefully, and always wipe entire
seat sections to avoid leaving visible
lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R Clean Alcantara® covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
Cleaning the seat beltsGWARNING
Seat belts may be severely weakened if
bleached or coloured. This may lead to the
seat belts, for example, tearing or failing in an
accident. There is an increased risk of injury,
possibly even fatal.
Never bleach or colour seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
at temperatures above 80 † or in direct
sunlight.
XUse clean, lukewarm water and soap solu-
tion.
Cleaning the roof lining and carpets
XRoof lining: if it is very dirty, use a soft
brush or a cleaning agent recommended
and approved by Mercedes-Benz.XCarpets: use the carpet and textile clean-
ing agents recommended and approved by
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