2013 LINCOLN MKZ wiper blades

Essential Towing Checks.................229
Transporting the Vehicle...................231
Towing the Vehicle on Four
Wheels................................................232
Driving Hints
Breaking-In............................................235
Economical Driving
............................235
Driving Through Water.....................236
Floor Mats.............................................236
Roadside Emergencies
Roadside Assistance
........................238
Hazard Warning Flashers................239
Fuel Cut-Off Switch..........................239
Jump-Starting the Vehicle.............240
Customer Assistance
Getting the Services You Need......243
In California (U.S. Only)...................244
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................245
Utilizing the Mediation/Arbitration Program (Canada Only)..............247
Getting Assistance Outside the U.S. and Canada
......................................247
Ordering Additional Owner's Literature...........................................248
Reporting Safety Defects (U.S. Only)...................................................249
Reporting Safety Defects (Canada Only)...................................................250
Fuses
Changing a Fuse
..................................251
Fuse Specification Chart
.................252 Maintenance
General Information
..........................263
Opening and Closing the Hood.....264
Under Hood Overview - 2.0L EcoBoost™......................................265
Under Hood Overview - 3.7L..........266
Engine Oil Dipstick - 2.0L EcoBoost™.......................................267
Engine Oil Dipstick - 3.7L.................267
Engine Oil Check - 2.0L EcoBoost™/3.7L
............................267
Engine Coolant Check - 2.0L EcoBoost™/3.7L............................268
Automatic Transmission Fluid Check...................................................272
Brake Fluid Check
...............................276
Power Steering Fluid Check............276
Fuel Filter...............................................276
Washer Fluid Check
............................277
Changing the 12V Battery.................277
Checking the Wiper Blades
............279
Changing the Wiper Blades............279
Changing the Engine Air Filter - 2.0L EcoBoost™/3.7L............................280
Adjusting the Headlamps
................281
Removing a Headlamp
....................282
Changing a Bulb
.................................282
Bulb Specification Chart.................283
Vehicle Care
General Information
..........................284
Cleaning Products.............................284
Cleaning the Exterior........................284
Repairing Minor Paint Damage......285
Waxing...................................................285
Cleaning the Engine
..........................286
4
Table of Contents

Cleaning the Windows and Wiper
Blades................................................286
Cleaning the Interior
..........................287
Cleaning the Instrument Panel and Instrument Cluster Lens..............287
Cleaning Leather Seats...................288
Cleaning the Alloy Wheels.............289
Vehicle Storage
...................................289
Wheels and Tires
Temporary Mobility Kit.....................292
Tire Pressure Monitoring System...............................................298
Tire Care
................................................304
Using Snow Chains............................319
Changing a Road Wheel
...................319
Technical Specifications
.................324
Capacities and Specific- ations
Engine Specifications
.......................325
Motorcraft Parts.................................325
Vehicle Identification Number
.......327
Vehicle Certification Label..............328
Transmission Code Designation......................................328
Technical Specifications
.................329
Accessories
Accessories...........................................332
Ford Extended Service Plan (ESP)
Ford Extended Service Plan (ESP)..................................................334 MyLincoln Touch
™
General Information
..........................337
Settings...................................................351
Entertainment......................................361
Phone.....................................................385
Information...........................................392
Climate..................................................403
Navigation.............................................407
Appendices
End User License Agreement.........419
Scheduled Maintenance
Scheduled Maintenance
.................440
5
Table of Contents

WINDSHIELD WIPERS
Note:
Fully defrost the windshield
before switching on the windshield
wipers.
Note: Make sure the windshield wipers
are switched off before entering a car
wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that doesn't resolve the
issue, install new wiper blades.
Note: Do not operate the wipers on a
dry windshield. This may scratch the
glass, damage the wiper blades or
cause the wiper motor to burn out.
Always use the windshield washers
before wiping a dry windshield. Single wipe
A
Intermittent wipe
B
Normal wipe
C
High speed wipe
D Intermittent Wipe
Shortest wipe interval
A
Intermittent wipe
B
Longest wipe interval
C
Use the rotary control to adjust the
intermittent wipe interval.
Speed Dependent Wipers
When your vehicle speed increases,
the interval between wipes will
decrease.
AUTOWIPERS (IF EQUIPPED)
Note: Fully defrost the windshield
before switching on the windshield
wipers.
Note: Make sure the windshield wipers
are switched off before entering a car
wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that doesn't resolve the
issue, install new wiper blades.
79
Wipers and WashersE144495 E144496

WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C),
use washer fluid with antifreeze
protection. Failure to use washer fluid
with antifreeze protection in cold
weather could result in impaired
windshield vision and increase the risk
of injury or accident. Note:
The front and rear washer
systems are supplied from the same
reservoir.
Add fluid to fill the reservoir if the level
is low. Only use a washer fluid that
meets Ford specifications. See
Capacities and Specifications
(page 325).
State or local regulations on volatile
organic compounds may restrict the
use of methanol, a common
windshield washer antifreeze additive.
Washer fluids containing
non-methanol antifreeze agents
should be used only if they provide
cold weather protection without
damaging the vehicle ’s paint finish,
wiper blades or washer system. CHANGING THE 12V
BATTERY WARNINGS
Batteries normally produce
explosive gases which can cause
personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery,
always shield your face and protect
your eyes. Always provide proper
ventilation. When lifting a plastic-cased
battery, excessive pressure on
the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and/or damage to the
vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners. Keep batteries out of reach of
children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes
when working near the battery to
protect against possible splashing of
acid solution. In case of acid contact
with skin or eyes, flush immediately
with water for a minimum of 15
minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Battery posts, terminals and
related accessories contain lead
and lead compounds. Wash hands
after handling. 277
Maintenance

CHECKING THE WIPER
BLADES
Run the tip of your fingers over the
edge of the blade to check for
roughness.
Clean the wiper blades with washer
fluid or water applied with a soft
sponge or cloth.
CHANGING THE WIPER
BLADES
The wiper arms can be manually
moved when the ignition is off. This
allows for ease of blade replacement
and cleaning under the blades.
1.
Pull the wiper blade and arm away
from the glass. 2.
Press the locking buttons together. 3. Rotate and remove the wiper
blade.
4. Install in the reverse order.
Note: Make sure that the wiper blade
locks into place. Lower the wiper arm
and blade back to the windshield. The
wiper arms will automatically return to
their normal position when the ignition
is turned on.
To change the rear blades, do the
following:
1. Lift the wiper arm. 2. Slightly rotate the wiper blade
from the wiper arm.
3. Disengage the wiper blade from the wiper arm.
4. Remove the wiper blade.
5. Install in the reverse order.
Note: Make sure that the wiper blade
locks into place.
Replace wiper blades at least once
per year for optimum performance.
279
MaintenanceE142463 E129990
1
1 2 E130060
3
2

Poor wiper quality can be improved
by cleaning the wiper blades and the
windshield.
CHANGING THE ENGINE AIR
FILTER - 2.0L
ECOBOOST™/3.7L
WARNING
To reduce the risk of vehicle
damage and/or personal burn
injuries do not start your engine with
the air cleaner removed and do not
remove it while the engine is running. When changing the air filter element,
use only the air filter element listed.
See Capacities and Specifications
(page 325).
For EcoBoost equipped vehicles:
When servicing the air cleaner, it is
important that no foreign material
enter the air induction system. The
engine and turbocharger are
susceptible to damage from even
small particles.
Change the air filter element at the
proper interval. See
Scheduled
Maintenance (page 440).
Note: Failure to use the correct air filter
element may result in severe engine
damage. The customer warranty may
be void for any damage to the engine
if the correct air filter element is not
used. 2.0L EcoBoost Engine
3.7L Engine
1. Release the clamps that secure
the air filter housing cover.
2. Carefully lift the air filter housing cover.
3. Remove the air filter element from
the air filter housing.
4. Wipe any dirt or debris from the air
filter housing and cover to make
sure no dirt gets in the engine and
to make sure you have a good seal.
280
MaintenanceE144365 E146427

CLEANING THE ENGINE
Engines are more efficient when they
are clean because grease and dirt
buildup keep the engine warmer than
normal.
When washing:
•
Take care when using a power
washer to clean the engine. The
high-pressure fluid could penetrate
the sealed parts and cause
damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft® Engine
Shampoo and Degreaser on all
parts that require cleaning and
pressure rinse clean. In Canada,
use Motorcraft® Engine Shampoo.
• Never wash or rinse the engine
while it is hot or running; water in
the running engine may cause
internal damage.
• Never wash or rinse any ignition
coil, spark plug wire or spark plug
well, or the area in and around
these locations.
• Cover the battery, power
distribution box, and air filter
assembly to prevent water
damage when cleaning the engine. CLEANING THE WINDOWS
AND WIPER BLADES
The windows and wiper blades should
be cleaned regularly. If the wipers do
not wipe properly, substances on the
vehicle
’s glass or the wiper blades
may cause squeaking or chatter noise
from the blades, and streaking and
smearing of the windshield.
To clean these items, follow these
tips:
• The windows may be cleaned with
a non-abrasive cleaner such as
Motorcraft® Ultra-Clear Spray
Glass Cleaner.
• The wiper blades can be cleaned
with isopropyl (rubbing) alcohol or
Motorcraft® Premium Windshield
Washer Concentrate in the U.S., or
Premium Quality Windshield
Washer Fluid in Canada. Be sure
to replace wiper blades when they
appear worn or do not function
properly.
• Do not use abrasives, as they may
cause scratches
• Do not use fuel, kerosene, or paint
thinner to clean any parts.
286
Vehicle Care

If you cannot remove those streaks
after cleaning with the glass cleaner
or if the wipers chatter and move in a
jerky motion, clean the outer surface
of the windshield and the wiper
blades using a sponge or soft cloth
with a neutral detergent or
mild-abrasive cleaning solution. After
cleaning, rinse the windshield and
wiper blades with clean water. The
windshield is clean if beads do not
form when you rinse the windshield
with water.
Note:
Do not use sharp objects, such
as a razor blade, to clean the inside of
the rear window or to remove decals,
as it may cause damage to the rear
window defroster ’s heated grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents,
bleach or dye on the vehicle
’s
safety belts, as these actions may
weaken the belt webbing. On vehicles equipped with
seat-mounted airbags, do not
use chemical solvents or strong
detergents. Such products could
contaminate the side airbag system
and affect performance of the side
airbag in a collision. For fabric, carpets, cloth seats, safety
belts and seats equipped with side
airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft® Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first
with Motorcraft® Spot and Stain
Remover. In Canada, use
Motorcraftt Multi-Purpose Cleaner.
• If a ring forms on the fabric after
spot cleaning, clean the entire area
immediately (but do not
oversaturate) or the ring will set.
• Do not use household cleaning
products or glass cleaners, which
can stain and discolor the fabric
and affect the flame retardant
abilities of the seat materials.
CLEANING THE
INSTRUMENT PANEL AND
INSTRUMENT CLUSTER
LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning
the steering wheel or instrument panel
to avoid contamination of the airbag
system. 287
Vehicle Care