1. Select Connect to Services to
initiate an outgoing call to SYNC
Services using your phone.
2. Once connected, follow the voice prompts to request your desired
Service, such as "Traffic" or
"Directions". You can also say
"What are my choices?" to receive
a complete list of available
services from which to choose.
3. To return to the Services menu, say
"Services" or for help, say "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say "Directions" or
"Business search". To find the
closest business or type of
business to your current location,
just say "Business search" and
then "Search near me". If you need
further assistance in finding a
location you can say "Operator" at
any time within a Directions or
Business search to speak with a
live operator. You may also be
prompted to speak with an
operator when the automatic
system has difficulty matching
your voice request. The live
operator can assist you by
searching for businesses by name
or by category, residential
addresses by street address or by
name or specific street
intersections. Operator Assist is a
feature of your SYNC Services
subscription. For more information
on Operator Assist, visit
www.SYNCMyRide.com/support. 2.
Follow the voice prompts to select
your Destination. After the route
download is complete, the phone
call is automatically ended.
If your vehicle is not equipped with
Navigation:
• Turn-by-turn directions appear in
the right vehicle information
display, in the status bar of your
touchscreen system and also on
the SYNC Services screen. You
also receive driving instructions
from audible prompts.
• When on an active route, you can
select Route Summary or Route
Status
using the touchscreen
controls or voice commands to
view the
Route Summary Turn
List or the Route Status ETA.
You can also turn voice guidance
on or off, cancel the route or
update the route.
If you miss a turn, SYNC automatically
asks if you want the route updated.
Just say, "Yes" when prompted and a
new route is delivered to your vehicle.
If your vehicle is equipped with
Navigation, SYNC Services downloads
your requested destination to the
navigation system. The navigation
system then calculates the route and
provides driving instructions. See
Navigation
(page 407).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone
button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu.
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Additional Sports-related Voice Commands
"NFL scores"
"Motor sports headlines"
"College basketball
schedule"
"NHL headlines"
"Motor sports order"
"College basketball
scores"
"NHL schedule"
"Motor sports schedule"
"College football head-
lines"
"NHL scores"
"My team headlines"
"College football
schedule"
"WNBA headlines"
"My teams schedule"
"College football scores"
"WNBA schedule"
"My teams scores"
"Golf headlines"
"WNBA scores"
"NBA headlines"
"Golf leaderboard"
"Help"
"NBA schedule"
"Golf schedule"
Alerts
Press the Information button, then
select Alerts.
You can select a message and choose
to:
• View the complete message
• Delete
the message
• Delete All
messages
This screen displays any system
messages (i.e., SD card fault).
Note: The system alerts you to any
messages by turning the information
icon yellow. When the messages are
read or deleted, the icon returns to
white. Calendar
Press the Information button, then
select Calendar.
911 Assist®
(If Equipped) WARNINGS
Unless the 911 Assist setting is
set on prior to a crash, the
system will not dial for help which
could delay response time, potentially
increasing the risk of serious injury or
death after a crash.
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WARNINGS
Do not wait for 911 Assist to
make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase
the risk of serious injury or death after
a crash. If you do not hear 911 Assist
within five seconds of the crash, the
system or phone may be damaged or
non-functional. Always place your phone in a
secure location in the vehicle so
it does not become a projectile or get
damaged in a collision. Failure to do
so may cause serious injury to
someone or damage the phone which
could prevent 911 Assist from working
properly. Note:
The SYNC 911 Assist feature
must be set on prior to the incident.
Note: Before setting this feature on,
ensure that you read the 911 Assist
privacy notice later in this section for
important information.
Note: If 911 Assist is turned on or off by
any user, that setting applies for all
paired phones. If 911 Assist is turned
off, either a voice message plays or a
display message/icon comes on (or
both) when the vehicle is started after
a previously paired phone connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have
trouble using this feature. If a crash deploys an airbag or
activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able
to contact emergency services by
dialing 911 through a paired and
connected Bluetooth-enabled phone.
For more information about 911 Assist,
visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints
System (page 42). Important
information regarding airbag
deployment is in this chapter.
See
Roadside Emergencies (page
238). Important information regarding
the fuel pump shut-off is in this
chapter.
Setting 911 Assist On
Press the Information button, Apps,
911 Assist, then On.
You can also access 911 Assist by:
• Pressing the Settings icon,
Settings, Phone, then 911 Assist
• Pressing the Settings icon, Help,
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and
working properly at the time of the
incident and throughout feature
activation and use.
• The 911 Assist feature must be set
on prior to the incident.
• A Bluetooth-enabled and
compatible phone has to be paired
and connected to SYNC.
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When you have selected a POI, the
location and information appear, such
as address and phone number. If the
POI is listed with cityseekr, you also
see information such as a brief
description, check-in and check-out
times, when the restaurant is open,
etc.
Press More Information for a longer
review, a list of services and facilities,
the average room or meal price as
well as the website. This screen
displays the POI icon such as:
Hotel
Coffeehouse
Food & Drink
Nightlife Attraction
This icon appears when your
selection exists in multiple
categories within the
system.
When you are viewing additional
information for hotels, cityseekr will
also tell you if the hotel has certain
services and facilities using icons.
For restaurants, cityseekr can provide
information such as star rating,
average cost, review, handicap
access, hours of operation, and
website address.
For hotels, cityseekr can provide
information such as star rating, price
category, review, check in/out times,
hotel service icons and website
address.
Setting Your Navigation
Preferences
Select settings for the system to take
into account when planning your
route. Press the Settings icon >
Settings > Navigation.
You Can
When You Select
· Turn breadcrumbs on and off.
Map Preferences
· Choose how you want to view the turn list (top-to-
bottom or bottom-to-top).
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You Can
When You Select
· Set the automatic parking POI notification. (When
parking POI notification is on, parking POI icons
display on the map when you get close to your
destination. This may not be very useful in dense
areas, and may clutter the map if other POIs are
also set for display.)
· Avoid freeways, toll roads, ferries and car trains
when planning your route.
Route Preferences
· Use HOV lanes (if available), and have the system
always select the shortest distance, fastest time or
most economical route.
· Choose prompts to be either voice or tone only.
Navigation Preferences
· Have the system automatically fill in the state and
province based on the information already entered
into the system.
Choose how you want the system to handle traffic
problems along your route.
Traffic Preferences
· Automatic: Have the system reroute you to avoid
traffic incidents that develop and impact the current
route (no notification is provided).
·
Manual: Have the system always provide a traffic
alert notification for traffic incidents along the
planned route. You have a choice to accept or ignore
the notification before the route deviation is made.
Choose areas which you want the system to avoid
when calculating a route for you. Press
Add to
select a category.
Avoid Areas
Once you make a selection, the system tries to avoid
the area(s) if possible for all routes. To delete a
selection, choose the listing on the screen; when
the screen changes to
Avoid Areas Edit, press
Delete at the bottom right of the screen.
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Map Mode
Press the green bar in the upper right
area of the touchscreen to view map
mode. Map mode shows advanced
viewing comprised of both 2D city
maps as well as 3D landmarks (when
available).
2D city maps show detailed outlines
of buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential
cities around the globe. These maps
also contain features such as town
blocks, building footprints, and
railways.
3D landmarks appear as clear, visible
objects which are typically
recognizable and have a certain
tourist value. The 3D landmarks
appear in 3D map mode only.
Change the appearance of the map
display by repeatedly pressing the
arrow button in the upper left corner
of the screen. It toggles between three
different map modes; Heading up,
North up, and 3D. Heading up (2D map) always
shows the direction of forward
travel to be upward on the
screen. This view is available for map
scales up to 2.5 miles (4 kilometers).
For larger map scales, this setting is
remembered, but the map is shown
in North up only. If the scale returns
below this level, then Heading up is
restored. North up (2D map) always
shows the northern direction
to be upward on the screen. 3D map mode
provides an
elevated perspective of the
map. This viewing angle can
be adjusted and the map can
be rotated 180 degrees by dragging
your finger along the shaded bar with
arrows at the bottom of the map. Re-centering the map
can
be done by pressing this icon
whenever you scroll the map
away from your vehicle's current
location.
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Auto Zoom
Press the green bar to access map
mode, then select the + or - zoom
button to bring up the zoom level and
Auto buttons on the touchscreen.
When the Auto button is pressed,
Auto Zoom is turned on and Auto is
displayed in the bottom left corner of
the screen. The map zoom level then
synchronizes with vehicle speed. The
slower the vehicle is traveling, the
farther in the map is zoomed in; the
faster the vehicle is traveling, the
farther the map is zoomed out. To turn
the feature off, just press the + or -
button again.
Map Icons
Vehicle mark shows the
current location of the
vehicle. It stays in the center
of the map display, except
when in scroll mode. Scroll cursor
allows you to
scroll the map; the icon is fixed
in the center of the screen. The
map position closest to the cursor is
in a window on the top center part of
the screen. Address book entry default
icon(s)
indicates the location
on the map of an address book
entry. This is the default symbol
shown after the entry has been stored
to the Address Book by any method
other than the map. A different icon
can be selected from the 22 icons
available; each icon can be used more
than once. Home
indicates the location
on the map currently stored as
the home position. Only one
entry from the Address Book
can be saved as Home. This icon
cannot be changed. POI (Point Of Interest)
icons
can be displayed on the
map and can be turned on or
off. There are about 56 subcategories
of POIs that can be selected to be
displayed on the map one at a time. Starting point
indicates the
starting point of a planned
route. Waypoint
indicates the
location of a waypoint on the
map. The number inside the
circle is different for each
waypoint and represents the position
of the waypoint in the route list. Destination symbol indicates
the ending point of a planned
route.
Next maneuver point
indicates the location of the
next turn on the planned route.
No GPS symbol indicates that
insufficient GPS satellite
signals are available for
accurate map positioning. This
icon may be intermittently displayed
under normal operation in an area
with poor GPS access.
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Quick-touch Buttons
When in map mode, touch anywhere
on the map display to access the
following options: You Can
When You Select
Select a scrolled location on the map as your
destination. (You may scroll the map by pressing
your index finger on the map display. When you
reach the desired location, simply let go and then
press Set as Dest.)
Set as Dest
Set the current location as a waypoint.
Set as Waypoint
Save the current location to your favorites.
Save to Favorites
Select POI icons to be displayed on the map. Up to
three icons can be selected for display on the map
at the same time.
POI Icons On/Off
Cancel the active route.
Cancel Route
Access these features when a route is active:
View/Edit Route
· View route
· Edit destination/waypoints
· Edit turn list
· Detour
· Edit route preferences
· Edit traffic preferences
· Cancel route.
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