2013 LINCOLN MKZ HYBRID oil

Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents

See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or
sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or
unlock
Child seat lower anchor
Child seat tether anchor
Cruise control Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
MKZ (CC9) Introduction E162384 E71340

WARNING
Driving your vehicle with the
warning lamp on is dangerous. A
significant decrease in braking
performance may occur. It will take
you longer to stop your vehicle. Have
your vehicle checked by your
authorized dealer immediately. Driving
extended distances with the parking
brake engaged can cause brake failure
and the risk of personal injury. Cruise Control (If Equipped)
It will illuminate when you
switch this feature on.
Direction Indicator Illuminates when the left or
right turn signal or the hazard
warning flasher is turned on.
If the indicators stay on or flash faster,
check for a burned out bulb. See
Changing a Bulb
(page 292).
Door Ajar Displays when the ignition is
on and any door is not
completely closed.
Electric Park Brake It will illuminate or flash
when the electric parking
brake has a malfunction. Engine/Motor Coolant
Temperature It will illuminate when the
engine or motor cooling
system is overheating. Stop
the vehicle in a safe place and contact
your authorized dealer.
Engine Oil If it illuminates with the
engine running or when you
are driving, this indicates a
malfunction. Stop your vehicle as
soon as it is safe to do so and switch
the engine off. Check the engine oil
level. See
Engine Oil Check (page
280).
Note: Do not resume your journey if it
illuminates despite the level being
correct. Have the system checked by
your authorized dealer immediately.
Fasten Safety Belt It will illuminate and a chime
will sound to remind you to
fasten your safety belt. See
Safety Belt Minder
(page 38).
Front Airbag If it fails to illuminate when
you start your vehicle,
continues to flash or remains
on, it indicates a malfunction. Have
the system checked by your
authorized dealer.
99
MKZ (CC9) Instrument ClusterE71340 E146190

Settings (cont’
d)
Menu level 5
Menu level 4
Menu level 3
Menu level 2
On / Off
Autolock
Locks
Vehicle (cont’ d)
On / Off
Autounlock
On / Off
Mislock
All doors / Driverdoor
Remote Unlocking
Hold Ok to Initialize
Neutral Tow
Set to XXX %
Oil Life Reset
On / Off
Power Deck Lid Settings (cont’
d)
Menu level 5
Menu level 4
Menu level 3
Menu level 2
Heater: – A/C Auto /Last Settings
Climate Control
Remote Start
Vehicle (cont’ d)
Steering Wheel: Auto/ Off
Front Defrost: Auto / Off
Rear Defrost: Auto / Off
Driver Seat: Auto / Off Passenger Seat: Auto / Off
5 / 10 / 15 minutes
Duration
On / Off
Quiet Start
Enable / Disable
System
115
MKZ (CC9) Information Displays

Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off theengine. Check the oil level. If the warning stays on or
continues to come on with your engine running, contact your authorized dealer as soon as possible.
LOW Engine Oil Pres-
sure
Displayed when the engine oil life remaining is 10% orless. See Engine Oil Check (page 280).
Change Engine Oil
Soon
Displayed when the oil life left reaches 0%. See Engine Oil Check
(page 280).
Oil Change Required
Indicates the brake fluid level is low and the brake
system should be inspected immediately.
See Brake
Fluid Check (page 286).
Brake Fluid Level
LOW
Displays when the brake system needs servicing. Stopthe vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is
excessively high. Stop the vehicle in a safe place and contact your authorized dealer.
Engine Coolant Over-
temperature
Displays when the motor electronics are overheating.
Stop the vehicle as soon as safely possible, turn off the vehicle and let it cool. If the warning stays on or
continues to come on, contact your authorized dealer as soon as possible.
Motor Coolant Over-
temperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level
Low
Displays when the engine has reduced power in orderto help reduce high coolant temperatures.
Power Reduced to
Lower Engine Temp
125
MKZ (CC9) Information Displays

Answer
Question
Change the engine oil every 10000
miles (16000 km) under normal oper- ating conditions. See Scheduled
Maintenance (page 444).
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy?
The high voltage battery system is
designed to last the life of the vehicle and requires no maintenance.
How long will my high voltage battery
last? Does it need maintenance?
There are no provisions for charging
the high voltage battery from a power supply external to the vehicle.
Can you charge the battery with a plug
into an A/C outlet?
Yes. Your hybrid vehicle can be flattowed without modification. See Towing
(page 244).
Can I tow the hybrid behind my motor
home with all four wheels down?
171
MKZ (CC9) Unique Driving Characteristics

BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your
vehicle may exhibit some unusual
driving characteristics. The engine also
needs to break in. Avoid hard
accelerations and driving too fast for
the first 1000 miles (1600 kilometers).
If possible, avoid carrying heavy loads
up steep grades during the break-in
period.
ECONOMICAL DRIVING
Fuel economy is affected by several
things such as how you drive, the
conditions you drive under and how
you maintain your vehicle.
There are some things to keep in mind
that may improve your fuel economy:
•
Accelerate and slow down in a
smooth, moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down
may eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
•When running errands, go to
the furthest destination first
and then work your way back
home.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
(Traveling at 65 mph/105 kph uses
about 15% less fuel than traveling
at 75 mph/121 kph). •
Keep the tires properly inflated and
use only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may
want to avoid doing because they
reduce your fuel economy:
• Avoid sudden or hard
accelerations.
• Avoid revving the engine before
turning off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on
cold mornings.
• Reduce the use of air conditioning
and heat.
• Avoid using speed control in hilly
terrain.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight
(approximately 1 mpg [0.4
kilometers/liter] is lost for every
400 lbs [180 kilograms] of weight
carried).
• Avoid adding particular
accessories to your vehicle (e.g.
bug deflectors, rollbars/light bars,
running boards, ski racks).
• Avoid driving with the wheels out
of alignment.
DRIVING THROUGH WATER
Note: Driving through deep water
above the recommended levels can
cause vehicle damage.
247
MKZ (CC9) Driving Hints

Engine coolant reservoir cap
A
Engine oil filler cap
B
Engine air cleaner cover
C
Brake fluid reservoir cap
D
Power distribution box
E
Inverter system controller
F
Inverter system controller coolant reservoir cap
G
Engine oil dipstick
H
Windshield washer fluid reservoir cap
I
279
MKZ (CC9) MaintenanceE146046