2013 LINCOLN MKZ HYBRID airbag

Post-Incident
•
Do not store a severely damaged
vehicle with a lithium-ion battery
inside a structure or within 50 feet
(15 meters) of any structure or
vehicle.
• Make sure that passenger and
cargo compartments remain
ventilated (i.e., open window, door,
or trunk).
• For vehicles in the United States,
notify Ford Motor Company
1-800-392-3673 (then follow the
prompts on the voice response
menu), an authorized Ford dealer
or service center as soon as
possible as there may be other
steps to secure and discharge the
high-voltage battery.
• For vehicles in Canada, notify Ford
Motor Company 1-800-565-3673
(then follow the prompts on the
voice response menu), an
authorized Ford dealer or service
center as soon as possible as there
may be other steps to secure and
discharge the high-voltage battery.
• Call 911 if you observe leaking
fluids, sparks, smoke or flames, or
hear gurgling or bubbling from the
high-voltage battery. POST-CRASH ALERT
SYSTEM
The system flashes the turn signal
lamps and sounds the horn
(intermittently) in the event of a
serious impact that deploys an airbag
(front, side, side curtain or Safety
Canopy) or the safety belt
pretensioners.
The horn and lamps will turn off when:
•
The hazard control button is
pressed
• The panic button (if equipped) is
pressed on the remote entry
transmitter
• Your vehicle runs out of power
Spinout Detection
If a spinout is detected, the vehicle
comes to a stop and the hazard
warning flashers come on. The
message Spinout Detected Hazards
Activated will also appear on the
instrument cluster. The message may
not appear if your vehicle runs out of
power.
Once the hazard warning flashers
have been activated, you can turn
them off by:
• Pressing the hazard warning
flasher button
• Pressing the remote control unlock
button
• Pressing the remote control panic
button
• Cycling the ignition on and off
twice
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MKZ (CC9) Roadside Emergencies

Protected components
Fuse amp rating
Fuse or relay
number
Passenger airbag disabled indicator,
Transmission range
5A
2
19
Adaptive headlamps
5A 2
20
Humidity and in-car temperature, Rear
climate seats
5A
2
21
Occupant classification sensor
5A 2
22
Delayed accessory (power inverter
logic, moonroof logic)
10A
1
23
Central lock/unlock
30A 1
24
Driver door (window, mirror)
30A 1
25
Front passenger door (window, mirror)
30A 1
26
Moonroof
30A 1
27
THX amplifier
20A 1
28
Rear driver side door (window)
30A 1
29
Rear passenger side door (window)
30A 1
30
Not used (spare)
15A 1
31
GPS, Voice control, Display, Adaptive
cruise control, Radio frequency
receiver
10A
1
32
Radio, Active noise control
20A 1
33
Run/start (fuse #19, 20, 21, 22, 35, 36,
37, circuit breaker)
30A
1
34
Restraints control module
5A 1
35
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MKZ (CC9) Fuses

To clean these items, follow these
tips:
•
You can clean the windows with a
non-abrasive cleaner such as
Motorcraft Ultra-Clear Spray Glass
Cleaner.
• You can clean the wiper blades
with isopropyl rubbing-alcohol or
Motorcraft Premium Windshield
Wash Concentrates in the U.S., or
Premium Quality Windshield
Washer Fluid in Canada. Be sure
to replace wiper blades when they
appear worn or do not function
properly.
• Do not use abrasives, as they may
cause scratches.
• Do not use fuel, kerosene, or paint
thinner to clean any parts.
If you cannot remove those streaks
after cleaning with the glass cleaner
or if the wipers chatter and move in a
jerky motion, clean the outer surface
of the windshield and the wiper
blades using a sponge or soft cloth
with a neutral detergent or
mild-abrasive cleaning solution. After
cleaning, rinse the windshield and
wiper blades with clean water. The
windshield is clean if beads do not
form when you rinse the windshield
with water.
Note: Do not use sharp objects, such
as a razorblade, to clean the inside of
the rear window or to remove decals,
as this may cause damage to the rear
window defroster ’s heated grid lines. CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents,
bleach or dye on the vehicle
’s
safety belts, as these actions may
weaken the belt webbing. On vehicles equipped with
seat-mounted airbags, do not
use chemical solvents or strong
detergents. Such products could
contaminate the side airbag system
and affect performance of the side
airbag in a collision. For fabric, carpets, cloth seats, safety
belts and seats equipped with side
airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first
with Motorcraft Spot and Stain
Remover. In Canada, use
Motorcraft Multi-Purpose Cleaner.
• If a ring forms on the fabric after
spot cleaning, clean the entire area
immediately (but do not
oversaturate) or the ring will set.
• Do not use household cleaning
products or glass cleaners, which
can stain and discolor the fabric
and affect the flame retardant
abilities of the seat materials.
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MKZ (CC9) Vehicle Care

CLEANING THE
INSTRUMENT PANEL AND
INSTRUMENT CLUSTER
LENS
WARNING
Do not use chemical solvents or
strong detergents when cleaning
the steering wheel or instrument panel
to avoid contamination of the airbag
system. Clean the instrument panel and
cluster lens with a clean, damp, white
cotton cloth, then use a clean and dry
white cotton cloth to dry these areas.
•
Avoid cleaners or polishes that
increase the gloss of the upper
portion of the instrument panel.
The dull finish in this area helps
protect you from undesirable
windshield reflection.
• Be certain to wash or wipe your
hands clean if you have been in
contact with certain products such
as insect repellent and suntan
lotion in order to avoid possible
damage to the interior painted
surfaces.
• Do not use household or glass
cleaners as these may damage the
finish of the instrument panel,
interior trim and cluster lens.
• Do not allow air fresheners and
hand sanitizers to spill onto interior
surfaces. If a spill occurs, wipe off
immediately. Damage may not be
covered by your warranty. If a staining liquid like coffee or juice
has been spilled on the instrument
panel or on interior trim surfaces,
clean as follows:
1. Wipe up spilled liquid using a
clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more
thorough cleaning, use a mild soap
and water solution. If the spot
cannot be completely cleaned by
this method, the area may be
cleaned using a commercially
available cleaning product
designed for automotive interiors.
3. If necessary, apply more soap and
water solution or cleaning product
to a clean, white, cotton cloth and
press the cloth onto the soiled
area. Allow this to set at room
temperature for 30 minutes.
4. Remove the soaked cloth and if it is not soiled badly, use this cloth
to clean the area by using a
rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
CLEANING LEATHER SEATS
(IF EQUIPPED)
For routine cleaning, wipe the surface
with a soft, damp cloth. For more
thorough cleaning, wipe the surface
with a mild soap and water solution.
Dry the area with a soft cloth. In
Canada, use Motorcraft® Vinyl
Cleaner.
298
MKZ (CC9) Vehicle Care

Note:
If any user turns 911 Assist on or
off, that setting applies for all paired
phones. If 911 Assist is turned off, either
a voice message plays or a display
message (or icon) comes on (or both)
when your vehicle is started after a
previously paired phone connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have
trouble using this feature.
If a crash deploys an airbag (excludes
knee airbags and rear inflatable safety
belts [if equipped]) or activates the
fuel pump shut-off, your
SYNC-equipped vehicle may be able
to contact emergency services by
dialing 911 through a paired and
connected Bluetooth-enabled phone.
You can learn more about the 911
Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints
System (page 42). Important
information regarding airbag
deployment is in this chapter.
See
Roadside Emergencies (page
250). Important information regarding
the fuel pump shut-off is in this
chapter. Setting 911 Assist On If your vehicle is equipped
with Navigation, touch the i
(Information) button to
access these features. If your vehicle
is not equipped with Navigation, touch
the corner of the touchscreen with the
green tab.
Touch
Apps > 911 Assist, then select
On. You can also access 911
Assist by:
• Pressing the Settings icon >
Settings
> Phone > 911 Assist,
or
• Pressing the Settings icon >
Help
> 911 Assist.
To make sure that 911 Assist works
properly:
• SYNC must be powered and
working properly at the time of the
incident and throughout feature
activation and use.
• The 911 Assist feature must be set
on prior to the incident.
• You must pair and connect a
Bluetooth-enabled and
compatible phone to SYNC.
• A connected Bluetooth-enabled
phone must have the ability to
make and maintain an outgoing
call at the time of the incident.
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MKZ (CC9) MyLincoln Touch
™E142608 E142607

•
A connected Bluetooth-enabled
phone must have adequate
network coverage, battery power
and signal strength.
• The vehicle must have battery
power and be located in the United
States, Canada or in a territory in
which 911 is the emergency
number.
In the Event of a Crash
Not all crashes deploy an airbag or
activate the fuel pump shut-off
(which would trigger 911 Assist);
however, SYNC tries to contact
emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to
connect to, any available previously
paired phone and tries to make the
call to 911.
Before making the call:
• SYNC provides a short window of
time (about 10 seconds) to cancel
the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a
similar message: "SYNC will
attempt to call 911, to cancel the
call, press Cancel on your screen
or press and hold the phone button
on your steering wheel." If you do not cancel the call, and
SYNC makes a successful call, a
pre-recorded message plays for the
911 operator, and then the
occupant(s) in your vehicle is able to
talk with the operator. Be prepared to
provide your name, phone number
and location immediately, because
not all 911 systems are capable of
receiving this information
electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a
crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your
vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that
your vehicle has been in a crash
involving the deployment of an airbag
or activation of the fuel pump
shut-off. Certain versions or updates
to 911 Assist may also be capable of
electronically or verbally disclosing to
911 operators your vehicle location or
other details about your vehicle or
crash to assist 911 operators to
provide the most appropriate
emergency services. If you do not
want to disclose this information, do
not turn the feature on.
410
MKZ (CC9) MyLincoln Touch
™

while driving. If you feel that a route
suggested by the TeleNav Software
instructs you to perform an unsafe or
illegal maneuver, places you in an
unsafe situation, or directs you into an
area that you consider to be unsafe,
do not follow such instructions; (c) do
not input destinations, or otherwise
manipulate the TeleNav Software,
unless your vehicle is stationary and
parked; (d) do not use the TeleNav
Software for any illegal, unauthorized,
unintended, unsafe, hazardous, or
unlawful purposes, or in any manner
inconsistent with this Agreement; (e)
arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner
in your vehicle so that they will not
interfere with your driving and will not
prevent the operation of any safety
device (such as an airbag).
You agree to indemnify and hold
TeleNav harmless against all claims
resulting from any dangerous or
otherwise inappropriate use of the
TeleNav Software in any moving
vehicle, including as a result of your
failure to comply with the directions
above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav
with true, accurate, current, and
complete information about yourself,
and (b) to inform TeleNav promptly
of any changes to such information,
and to keep it true, accurate, current
and complete.
3. Software License
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable
license (except as expressly permitted
below in connection with your
permanent transfer of the TeleNav
Software license), without the right
to sublicense, to use the TeleNav
Software (in object code form only)
in order to access and use the
TeleNav Software. This license shall
terminate upon any termination or
expiration of this Agreement. You
agree that you will use the TeleNav
Software only for your personal
business or leisure purposes, and not
to provide commercial navigation
services to other parties.
3.1 License Limitations
You agree not to do any of the
following: (a) reverse engineer,
decompile, disassemble, translate,
modify, alter or otherwise change the
TeleNav Software or any part thereof;
(b) attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c) remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade
names, logos, patent or copyright
notices, or other notices or markings;
(d) distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or (e) use the TeleNav
434
MKZ (CC9) Appendices

Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
right, it is important to have the
systems on your vehicle checked
regularly. This can help identify
potential issues and prevent major
problems. We recommend having the
following multi-point inspection
performed at every scheduled
maintenance interval to help make
sure your vehicle keeps running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure **
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant
expiration Use By date on the canister. Replace as needed.
447
MKZ (CC9) Scheduled Maintenance