2013 LINCOLN MKZ HYBRID park assist

If you need to arrange roadside
assistance for yourself, Ford Motor
Company will reimburse a reasonable
amount for towing to the nearest
dealership within 35 miles (56 km).
To obtain reimbursement information,
U.S. Lincoln vehicle customers call
1-800-521-4140. Customers will be
asked to submit their original receipts.
Vehicles Sold In Canada :
Getting Roadside Assistance
Canadian customers who require
roadside assistance, call
1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. In Canada,
the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and
benefits may differ from the U.S.
coverage. Please refer to your
Warranty Guide or visit our website at
www.ford.ca for information on
Canadian services and benefits.
Canadian customers who need to
obtain roadside information, call
1-800-665-2006 or visit our website
at www.ford.ca.
HAZARD WARNING
FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge.
There may be insufficient power to
restart your vehicle. The hazard warning button
is located on the instrument
panel. Use it when your
vehicle is creating a safety hazard for
other motorists.
• Press the button to turn on the
hazard warning function, and the
front and rear direction indicators
will flash.
• Press the button again to turn
them off.
JUMP-STARTING THE
VEHICLE WARNINGS
The gases around the battery
can explode if exposed to
flames, sparks, or lit cigarettes. An
explosion could result in injury or
vehicle damage. Batteries contain sulfuric acid
which can burn skin, eyes and
clothing, if contacted. 251
MKZ (CC9) Roadside Emergencies

1. Connect the positive (+) jumper
cable to the positive (+) prong (B)
of the discharged battery.
2. Connect the other end of the positive (+) cable to the positive
(+) terminal of the assisting
battery.
3. Connect the negative (-) cable to the negative (-) terminal of the
assisting battery.
4. Make the final connection of the negative (-) cable to the negative
(-) prong (A) of your vehicle.
Note: Do not attach the negative (-)
cable to fuel lines, engine rocker covers,
the intake manifold or electrical
components as grounding points. WARNING
Do not connect the end of the
second cable to the negative (-)
terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery. Ensure that the cables are clear of fan
blades, belts, moving parts of both
engines, or any fuel delivery system
parts.
Jump Starting
1.
Start the booster vehicle and press
the accelerator moderately.
2. Start the disabled vehicle.
3. Once the disabled vehicle has been started, run both vehicles for
an additional three minutes before
disconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the
reverse order that they were
connected.
Note: In the illustration, the vehicle on
the bottom is used to designate the
assisting (boosting) battery.
254
MKZ (CC9) Roadside EmergenciesE148861

Vehicle Information and General
Safety Practices
•
Know the make and model of your
vehicle.
• Review the owner ’s manual and
become familiar with your vehicle ’s
safety information and
recommended safety practices.
• Do not attempt to repair damaged
electric and hybrid-electric
vehicles yourself. Contact an
authorized Ford Dealer or vehicle
manufacturer representative for
service.
Crashes
A crash or impact significant enough
to require an emergency response for
conventional vehicles would also
require the same response for an
electric or hybrid-electric vehicle.
If possible
• Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before
shutting your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and
move your key(s) at least 16 feet
(5 meters) away from the vehicle. Always
•
Call 911 if assistance is needed and
advise that an electric or
hybrid-electric vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard
may exist.
• Avoid contact with leaking fluids
and gases, and remain out of the
way of oncoming traffic until
emergency responders arrive.
• When emergency responders
arrive, tell them that the vehicle
involved is an electric vehicle or
hybrid vehicle.
Fires
As with any vehicle, call 911
immediately if you see sparks, smoke
or flames coming from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved.
• As with any vehicle fire, do not
inhale smoke, vapors or gas from
the vehicle, as they may be
hazardous.
• Remain a safe distance upwind
and uphill from the vehicle fire.
• Stay out of the roadway and stay
out of the way of any oncoming
traffic while awaiting the arrival of
emergency responders.
256
MKZ (CC9) Roadside Emergencies

CAMVAP services are available in all
Canadian territories and provinces.
For more information, without charge
or obligation, call your CAMVAP
Provincial Administrator directly at
1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a
foreign country, contact the
appropriate foreign embassy or
consulate. These officials can inform
you of local vehicle registration
regulations and where to find
unleaded fuel.
If you cannot find unleaded fuel or can
only get fuel with an anti-knock index
lower than is recommended for your
vehicle, contact our Customer
Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may
damage the effectiveness of your
emission control system and may
cause engine knocking or serious
engine damage. Ford Motor Company
or Ford of Canada is not responsible
for any damage caused by use of
improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while
you are traveling or living in
Asia-Pacific Region, Sub-Saharan
Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel,
contact the nearest authorized dealer.
If the authorized dealer cannot help
you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS &
GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern
Mariana Islands (CNMI), America
Samoa, and the U.S. Virgin Islands,
please feel free to call our Toll-Free
Number: (800) 841-FORD (3673).
If your vehicle must be serviced while
you are traveling or living in Puerto
Rico, contact the nearest authorized
dealer. If the authorized dealer cannot
help you, contact:
262
MKZ (CC9) Customer Assistance

FORD MOTOR COMPANY
FORD EXPORT OPERATIONS &
GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while
you are traveling or living in the Middle
East, contact the nearest authorized
dealer. If the authorized dealer cannot
help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of
Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait:
24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North
America and then relocate to any of
the above locations, register your
vehicle identification number (VIN)
and new address with Ford Motor
Company Export Operations & Global
Growth Initiatives by emailing
[email protected].
If you are in another foreign country,
contact the nearest authorized dealer.
In the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations
Manager. If you require additional
assistance or clarification, please
contact the respective Customer
Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this
portfolio, contact Helm, Incorporated
at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog,
call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m.
EST
Helm, Incorporated can also be
reached by their website:
www.helminc.com
(Items in this catalog may be
purchased by credit card, check or
money order.)
263
MKZ (CC9) Customer Assistance

•
Only use the sealing compound
before the use by date. The use by
date is on the lower right hand
corner of the label located on the
sealant canister (bottle). Check
the use by date regularly and
replace the canister after four
years.
• Do not store the kit unsecured
inside the passenger compartment
of the vehicle as it may cause injury
during a sudden stop or crash.
Always store the kit in its original
location.
• After sealant use, the tire pressure
monitoring system sensor and
valve stem on the wheel must be
replaced by an authorized Ford
dealer.
• When inflating a tire or other
objects, use the black air hose only.
Do not use the transparent hose
which is designed for sealant
application only.
• Operating the kit could cause an
electrical disturbance in radio, CD,
and DVD player operation.
What to do when a Tire Is
Punctured
A tire puncture within the tire's tread
area can be repaired in two stages
with the kit. •
In the first stage, the tire will be
reinflated with a sealing
compound and air. After the tire
has been reinflated, you will need
to drive the vehicle a short
distance (about 4 miles [6
kilometers]) to distribute the
sealant in the tire.
• In the second stage, you will need
to check the tire pressure and
adjust, if necessary, to the vehicle's
tire inflation pressure.
First Stage: Reinflating the Tire
with Sealing Compound and Air WARNINGS
Do not stand directly over the kit
while inflating the tire. If you
notice any unusual bulges or
deformations in the tire's sidewall
during inflation, stop and call roadside
assistance. If the tire doesn't inflate to the
recommended tire pressure
within 15 minutes, stop and call
roadside assistance. Preparation: Park the vehicle in a safe,
level and secure area, away from
moving traffic. Turn the hazard lights
on. Apply the parking brake and turn
the engine off. Inspect the flat tire for
visible damage.
Sealant compound contains latex. To
avoid any allergic reactions, use the
non-latex gloves located in the
accessory box on the underside of the
kit housing.
305
MKZ (CC9) Wheels and Tires

•
Travel expense reimbursement for
lodging, meals and rental car
• Destination assistance for taxi,
shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your
Ford Extended Service Plan coverage
expires, you can transfer any
remaining coverage to the new owner.
Whenever you sell your vehicle,
prospective buyers may have a higher
degree of confidence that vehicle was
properly maintained with Ford ESP,
thereby improving resale value.
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also
offers a Premium Maintenance Plan
that covers all scheduled
maintenance, and select items that
routinely wear out.
The coverage is prepaid, so you never
have to worry about affording your
vehicle maintenance. It covers regular
checkups, routine inspections,
preventive care and replacement of
select items that require periodic
attention for normal wear:
• Windshield Wiper Blades
• Spark Plugs (except in California) •
The Clutch Disc
• Brake Pads and Linings
• Shock Absorbers
• Belts and Hoses
• Diesel Exhaust Fluid
Replenishment
Contact your selling authorized Ford
or Lincoln dealership today so they
can customize a Ford Extended
Service Plan that fits your driving
lifestyle and budget.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with
an affordable, no interest, no fee
payment program.
To learn more, call our Ford ESP
specialists at 800-367-3377. Don ’t
forget to ask about our interest free
payment program, allowing you all
the security and benefits Ford ESP has
to offer while paying over time. You
are pre-approved with no credit
checks, no hassles!
Complete the information below and
mail to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
341
MKZ (CC9) Ford Extended Service Plan (ESP)

•
Do not leave playing devices in
your vehicle during extreme
conditions as it could cause them
damage. See your device's user
guide for further information.
• For your safety, some SYNC
functions are speed-dependent.
Their use is limited to when your
vehicle is traveling at speeds under
3 mph (5 km/h).
Make sure that you review your
device's manual before using it with
SYNC. Speed-restricted Features
Some features of this system may be
too difficult to use while your vehicle
is moving so they are restricted from
use unless your vehicle is stationary.
•
Screens crowded with information,
such as Point of Interest reviews
and ratings, SIRIUS Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use
a keyboard is restricted, such as
entering a navigation destination
or editing information.
• All lists are limited so the user can
view fewer entries (such as phone
contacts or recent phone call
entries).
See the following chart for more
specific examples. Restricted features
Pairing a Bluetooth phone
Cellular Phone
Adding phonebook contacts or uploading phone-
book contacts (from a USB)
List entries are limited for phone contacts and
recent phone call entries
Editing the keypad code
System Functionality
Enabling Valet Mode
Editing settings while the rear view camera or active
park assist are active
Editing wireless settings
Wi-Fi and Wireless
Editing the list of wireless networks
347
MKZ (CC9) MyLincoln Touch
™