HYBRID ELECTRIC VEHICLE
This hybrid vehicle combines electric
and gasoline propulsion to provide
performance and efficiency. It requires
no special fuels and you never have
to plug it in.
Note:
You may notice higher engine
speeds upon start-up. This temporary
condition is normal and necessary to
heat up the cabin and minimize
emissions. Starting: Switch the ignition
on while your transmission
selector is in position P. The
green ready indicator light will appear
in the instrument cluster, letting you
know that the vehicle is ready for
driving.
The engine may not start because this
vehicle is equipped with silent key
start. This fuel saving feature allows
your vehicle to be ready to drive
without requiring the gas engine to be
running. This indicator will remain on
while the vehicle is on, whether the
engine is running or not to indicate the
vehicle is capable of movement (using
its electric motor, engine, or both).
Typically, the engine will not start
unless the vehicle is cold, you make a
climate control change, or you press
the accelerator. Driving:
The gas engine
automatically starts and stops to
provide power when needed and to
save fuel when not needed. While
coasting at low speeds, coming to a
stop, or standing, the gas engine
normally shuts down and the vehicle
operates in electric-only mode.
Conditions that may cause the engine
to start up or remain running include:
• Considerable vehicle acceleration
• Vehicle speed above 85 mph (137
km/h) However, the maximum
speed for electric –only operation
may be lower while driving in hot
temperatures or on hilly terrain.
• Ascending a hill
• Charge level of high voltage
battery is low
• Very high or low outside
temperature (to provide system
cooling or heating)
• Engine not warm enough to
provide passenger requested cabin
temperature.
Stopping:
The gas engine may shut
off to conserve fuel as you come to a
stop. Restarting the vehicle is not
required. Simply step on the
accelerator when you are ready to
drive.
Transmission Operation: Due to the
technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel
shift changes like those of a
non-hybrid vehicle.
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MKZ (CC9) Unique Driving CharacteristicsE144692
Note:
Frequent destinations are
learned by your vehicle after two to
four weeks of use. You can clear these
destinations with a Driving History reset
through the Settings menu. Note:
The EV+ feature can be turned
on or off through the Driver Assist
section of the Settings menu.
Frequently asked questions Answer
Question
The high voltage battery is electricallyisolated from the rest of the vehicle
when the key is off. When you turn the key to on, high voltage contactors
inside the battery are closed to make
the electricity available to the motor/ generator and enable the vehicle to
drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the
cargo area when I first turn the key in the ignition?
The vehicle's computer will determine
if an engine start is required at key-on.Silent key start will start the engine if
it is necessary for cabin heating, wind- shield defrost, or if the outside temperature is low.
Why does the engine sometimes start
at key-on?
There are several reasons the enginestays on for an extended amount of time when you first start it. One
common reason is to ensure that the emissions components are warm
enough to minimize tailpipe emissions.
As the climate gets cooler, this engine- on time is extended.
Why does it take a long time before
the engine shuts down?
The engine is required to turn on above
this speed to protect the transmissionhardware.
Why does my engine never shut down
above 85 mph (137 km/h)?
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MKZ (CC9) Unique Driving Characteristics
Answer
Question
In order to ensure that the climate
control system can begin heating the cabin or defrosting the windshield as
soon as a driver requests it, the engine coolant temperature has to be kept
sufficiently hot. Keeping the engine on is required to maintain the correct minimum temperature.
Why does my engine stay on when it
is extremely cold outside?
Your vehicle's engine and transmissionare designed to deliver the power you need at the most efficient enginespeed. This may be higher than
expected during heavy accelerations,
and may fluctuate during steady state driving. These are characteristics ofthe Atkinson engine cycle and the
transmission technology that help
maximize your hybrid's fuel economy.
Why does my engine rev up so high
sometimes when I accelerate?
The fan noise comes from a fan
located outside the high voltage
battery. This fan turns on when the
battery requires cooling air. The fan
speed, and associated noise level, will change according to the amount of
What is the fan noise I hear from the
rear of my hybrid?
cooling required to maintain good
performance. Maintaining the battery temperature at optimal conditionsalso prolongs the useful life of the
battery and helps to achieve better fuel economy.
Running out of gas is not recom-
mended. However, you may be able to go about one mile, driving at 30 mph
(48 km/h), if the battery has a normal state of charge.
How far can I go in Electric Drive if I run
out of gas?
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MKZ (CC9) Unique Driving Characteristics
Changing the Set Speed
•
Accelerate or brake to the desired
speed, then press and release
SET+.
• Press and hold SET+ or SET- until
the desired set speed shows on the
information display. The vehicle
speed will gradually change to the
selected speed.
• Press and release
SET+ or SET-.
The set speed will change in
approximately 1 mph (2 km/h)
increments.
The system may apply the brakes to
slow the vehicle to the new set speed.
The set speed will display
continuously in the information
display while the system is active.
Resuming the Set Speed
Note: Only use resume if you are
aware of the set speed and intend to
return to it.
Press and release
RES. The vehicle
will return to the previously set speed.
The set speed will display
continuously in the information
display while the system is active.
Low Speed Automatic
Cancellation
The system is not functional at vehicle
speeds below 12 mph (20 km/h). An
audible alarm will sound and the
automatic braking releases if the
vehicle drops below this speed. Hilly Condition Usage
Note:
An audible alarm will sound and
the system will shut down if it is
applying brakes for an extended period
of time. This allows the brakes to cool
down. The system will function
normally again when the brakes have
cooled down.
You should select a lower gear
position when the system is active in
situations such as prolonged downhill
driving on steep grades, for example
in mountainous areas. The system
needs additional engine braking in
these situations to reduce the load on
the vehicle ’s regular brake system to
prevent them from overheating.
Switching the System Off
Note: The set speed memory erases
when you switch off the system.
Press and release
OFF or turn off the
ignition.
Detection Issues
The radar sensor has a limited field of
vision. It may not detect vehicles at all
or detect a vehicle later than expected
in some situations. The lead vehicle
graphic will not illuminate if the
system does not detect a vehicle in
front of you.
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MKZ (CC9) Cruise Control
If the front end of the vehicle is hit or
damaged, the radar sensing zone may
be altered causing missed or false
collision warnings. See your
authorized dealer to have your
collision warning radar checked for
proper coverage and operation.
STEERING
Electric Power Steering
WARNINGS
The electric power steering
system has diagnostic checks
that continuously monitor the system
to ensure proper operation. When a
system error is detected a steering
message will appear in the
information display. The electric power steering
system has diagnostic checks
that continuously monitor the system
to ensure proper operation of the
electronic system. When an electronic
error is detected, a message will be
displayed in the information display.
If this happens, stop the vehicle in a
safe place, and turn off the engine.
After at least 10 seconds, reset the
system by restarting the engine, and
watch the information display for a
steering message. If a steering
message returns, or returns while
driving, take the vehicle to your dealer
to have it checked. WARNINGS
Obtain immediate service if a
system error is detected. You
may not notice any difference in the
feel of your steering, but a serious
condition may exist. Failure to do so
may result in loss of steering control. Your vehicle is equipped with an
electric power-assisted steering
system. There is no fluid reservoir to
check or fill.
If your vehicle loses electrical power
while you are driving (or if the ignition
is turned off), you can steer the
vehicle manually, but it takes more
effort. Extreme continuous steering
may increase the effort it takes for you
to steer. This occurs to prevent
internal overheating and permanent
damage to your steering system. If this
should occur, you will neither lose the
ability to steer the vehicle manually
nor will it cause permanent damage.
Typical steering and driving
maneuvers will allow the system to
cool and steering assist will return to
normal.
Steering Tips
If the steering wanders or pulls, check
for:
•
an improperly inflated tire
• uneven tire wear
• loose or worn suspension
components
• loose or worn steering
components
• improper vehicle alignment
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MKZ (CC9) Driving Aids
Note:
For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your
dealer. Ford does not recommend the
use of hydrometers or coolant test
strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine
coolant or antifreeze or windshield
washer fluid outside of its specified
function and vehicle location.
Adding Coolant WARNINGS
Do not add engine coolant when
the engine is hot. Steam and
scalding liquids released from a hot
cooling system can burn you badly.
Also, you can be burned if you spill
coolant on hot engine parts. Do not put engine coolant in the
windshield washer fluid
container. If sprayed on the
windshield, engine coolant could
make it difficult to see through the
windshield. To reduce the risk of personal
injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling
system is under pressure; steam and
hot liquid can come out forcefully
when the cap is loosened slightly. Do not add coolant further than
the MAX mark. Note:
Do not use stop leak pellets,
cooling system sealants, or additives
as they can cause damage to the
cooling or heating systems. This
damage would not be covered under
your vehicle ’s warranty.
Note: During normal vehicle operation,
the coolant may change color from
orange to pink or light red. As long as
the coolant is clear and
uncontaminated, this color change
does not indicate the coolant has
degraded nor does it require the
coolant to be drained, the system to
be flushed, or the coolant to be
replaced.
Note: It is very important to use
prediluted coolant meeting the Ford
specification in order to avoid plugging
the small coolant passageways. Use
of concentrated coolant and water
may cause coolant passageway
plugging and void the warranty. See
Capacities and Specifications (page
330).
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MKZ (CC9) Maintenance
•
Do not mix different colors or types
of coolant in your vehicle. Make
sure the correct coolant is used.
Mixing of coolants may harm your
cooling system. The use of an
improper coolant may harm the
engine, inverter system controller,
and cooling system components
and may void the warranty.
• In case of emergency, a large
amount of water without engine
coolant may be added to the
engine cooling system only in order
to reach a vehicle service location.
In this instance, the engine cooling
system must be drained,
chemically cleaned with
Motorcraft Premium Cooling
System Flush, and refilled with
prediluted engine coolant as soon
as possible. Water alone (without
engine coolant) can cause engine
damage from corrosion,
overheating, or freezing. DO NOT
use this method for the inverter
system controller cooling system.
The inverter system controller
cooling system operates close to
ambient temperature, and is
susceptible to freezing in any
subfreezing environment in the
absence of coolant. •
Do not use alcohol, methanol,
brine or any engine coolants mixed
with alcohol or methanol
antifreeze (coolant). Alcohol and
other liquids can cause engine
damage from overheating or
freezing.
• Do not add extra inhibitors or
additives to the coolant. These can
be harmful and compromise the
corrosion protection of the engine
coolant.
Adding Engine Coolant
1. Unscrew the engine coolant reservoir cap slowly. Any pressure
will escape as you unscrew the
cap.
2. Use a funnel to add prediluted engine coolant to the engine
coolant reservoir. Make sure that
the level is between the MIN and
MAX marks on the engine coolant
reservoir. Use prediluted engine
coolant meeting the Ford
specification. See Capacities and
Specifications (page 330).
3. Close the engine coolant reservoir
cap.
Whenever you add coolant, check the
coolant level in the engine coolant
reservoir the next few times you drive
the vehicle. If necessary, add enough
prediluted engine coolant to bring the
engine coolant level to the proper
level.
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MKZ (CC9) Maintenance
General Information
WARNING
Failure to follow these guidelines
could result in an increased risk
of loss of vehicle control, injury or
death. Note:
Do not use the kit if a tire has
become severely damaged by driving
the vehicle with a tire that has
insufficient air pressure. Only punctured
areas located within the tire tread can
be sealed with the kit.
Do not attempt to repair punctures
larger than 1.4 inch (6.4 millimeters)
or damage to the tire's sidewall. The
tire may not completely seal.
Loss of air pressure may adversely
affect tire performance. For this
reason:
Note: Do not drive the vehicle above
50 mph (80 km/h).
Note: Do not drive further than 120
miles (200 kilometers). Drive only to
the closest Ford Motor Company
authorized dealer or tire repair shop to
have your tire inspected.
• Drive carefully and avoid abrupt
steering maneuvers.
• Periodically monitor tire inflation
pressure in the affected tire; if the
tire is losing pressure, have the
vehicle towed.
• Read the information in the Tips
for Use of the Kit section to make
sure safe operation of the kit and
your vehicle. Tips for Use of the Kit
Read the following list of tips to
ensure safe operation of the kit:
•
Before operating the kit, make sure
your vehicle is safely off the road
and away from moving traffic. Turn
on the hazard lights.
• Always set the parking brake to
ensure the vehicle doesn't move
unexpectedly.
• Do not remove any foreign objects,
such as nails or screws, from the
tire.
• When using the kit, leave the
engine running (only if the vehicle
is outdoors or in a well-ventilated
area) so the compressor doesn't
drain the vehicle's battery.
• Do not allow the compressor to
operate continuously for more
than 15 minutes; this will help
prevent the compressor from
overheating.
• Never leave the kit unattended
when it is operating.
• Sealant compound contains latex.
Make sure that you use the
non-latex gloves provided to avoid
an allergic reaction.
• Keep the kit away from children.
• Only use the kit when the ambient
temperature is between -22°F
(–30°C) and 158°F (70°C).
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MKZ (CC9) Wheels and Tires