2013 LINCOLN MKZ HYBRID lock

Troubleshooting tips
Action
Cause
Radio display
The signal is blocked.
When you move into an
open area, the signal
should return.
The signal is lost from
the Sirius satellite or
Sirius tower to your
vehicle antenna.
No Signal.
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating.
Contact Sirius at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is
no longer available.
Call Sirius
1-888-539-7474.
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are
either skipped or locked.
None found. Check
Channel Guide.
No action required.
Sirius has updated the
channels available for
your vehicle.
Subscription Updated.
Sirius Satellite Radio Voice
Commands If you are listening to Sirius
satellite radio, press the voice
button on the steering wheel
controls. When prompted, say any of
the following commands.
If you are not listening to Sirius
satellite radio, press the voice button
and, after the tone, say "Sirius", then
any of the following commands. "SIRIUS"
"" "Preset <#>" "SAT"
"SAT preset <#>" "SAT 1"
"SAT 1 Preset <#>" "SAT 2"
"SAT 2 preset <#>" "SAT 3"
"SAT 3 preset <#>"
379
MKZ (CC9) MyLincoln Touch
™E142599

SYNC Services (If Equipped,
United States Only)
Note:
SYNC Services requires
activation before use. Visit
www.SYNCMyRide.com to register and
check your eligibility for complimentary
services. Standard phone and message
rates may apply. Subscription may be
required. You must also have the active
SYNC Services Bluetooth-enabled
cellular phone paired and connected
to the system in order to connect to,
and use, SYNC Services. See Phone
(page 388).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make
sure your cellular phone is not blocking
caller ID before using SYNC Services.
Note: The driver is ultimately
responsible for the safe operation of
the vehicle, and therefore, must
evaluate whether it is safe to follow
the suggested directions. Any
navigation features provided are only
an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. Maps used
by this system may be inaccurate
because of errors, changes in roads,
traffic conditions or driving conditions. Note:
When you connect, the service
uses GPS technology and advanced
vehicle sensors to collect your vehicle's
current location, travel direction and
speed to help provide you with the
directions, traffic reports, or business
searches you request. Further, to
provide the services you request, for
continuous improvement, the service
may collect and record call details and
voice communications. For more
information, see SYNC Services Terms
and Conditions at
www.SYNCMyRide.com. If you do not
want Ford or its service providers to
collect your vehicle travel information
or other information identified in the
Terms and Conditions, do not subscribe
or use the service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology
and comprehensive map and traffic
data, to give you personalized traffic
reports, precise turn-by-turn
directions, business search, news,
sports, weather and more. For a
complete list of services, or to learn
more, please visit
www.SYNCMyRide.com.
Connecting to SYNC Services
Using Voice Commands 1. Press the voice button.
2. When prompted, say "Services".
This initiates an outgoing call to
SYNC Services using your paired
and connected Bluetooth-enabled
cellular phone.
401
MKZ (CC9) MyLincoln Touch
™E142599

Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions,
regularly inspect your vehicle, and
seek repair for any damage or problem
you suspect. Vehicle Health Report
supplements, but cannot replace,
normal maintenance and vehicle
inspection. Vehicle Health Report only
monitors certain systems
electronically monitored by your
vehicle and will not monitor or report
the status of any other system, (such
as brake lining wear). Failure to
perform scheduled maintenance and
regularly inspect your vehicle may
result in vehicle damage and serious
injury. Note:
This feature is only available in
the United States.
Note: Your Vehicle Health Report
feature requires activation prior to use.
Visit www.SYNCMyRide.com to
register. There is no fee or subscription
associated with Vehicle Health Report,
but you must register to use this
feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle
Health Report Privacy Notice.
Note: In order to allow a break-in
period for your vehicle, you may not be
able to create a Vehicle Health Report
until your vehicle odometer has
reached 200 miles. Note:
Cellular phone and SMS charges
may apply when making a report.
Register for Vehicle Health Report and
set your report preferences at
www.SYNCMyRide.com. After
registering, you can request a Vehicle
Health Report (inside your vehicle).
Return to your account at
www.SYNCMyRide.com to view your
report. You can also choose for SYNC
to remind you automatically to run
reports at specific mileage intervals.
Cellular phone airtime usage may
apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of
a diagnostic report card. The Vehicle
Health Report contains valuable
information, such as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service
Actions
• Items noted during vehicle
inspections by your authorized
dealer that still need servicing.
Making a Report If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health
Report. To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle
health report".
411
MKZ (CC9) MyLincoln Touch
™E142608 E142599

Manual airflow distribution controls:Floor/Defrost: Distributes
air through the windshield defroster vents, demister vents, floor vents
and rear seat floor vents, and provides outside air to reduce window
fogging. Panel:
Distributes air through the instrument panel vents.
Panel/Floor: Distributes air through the instrument panel vents,
demister vents, floor vents and rear seat floor vents. Floor: Distributes
air through the demister vents, floor vents and rear seat floor vents.
Defrost:
Touch to clear the windshield of fog and thin ice. Touch again
to return to the previous airflow selection. When switched on, defrost
distributes outside air through the windshield defroster vents and
demister vents to reduce window fogging.
I
Driver settings:
Depending on your vehicle and option package, you
may have the following features: Touch the + and - to adjust the
temperature. Touch the heated seat icon to control the heated seat
(if equipped). Touch the cooled seat icon to control the cooled seat
(if equipped). See
Seats (page 143). Touch MyTemp to select your
previously pre-set temperature setpoint. Touch and hold MyTemp to
store a new pre-set for temperature setpoint. Touch the heated steering
wheel icon (if equipped) to warm the steering wheel.
J
Note: If your vehicle is equipped with
a wood-trimmed steering wheel, it
does not heat between the 10 o'clock
and 2 o'clock positions.
Climate Control Voice
Commands Press the voice button on the
steering wheel controls.
When prompted, say any of
the following commands: Climate control commands
"Climate automatic"
"Climate my temperature" "Climate off""Climate on" Climate control commands
"Climate temperature <15.5-29.5> degrees"
"Climate temperature <60-85> degrees"
"Help"
There are additional climate control
commands but in order to access
them, you have to say "Climate" first.
When the system is ready to listen,
you may say any of the following
commands:
414
MKZ (CC9) MyLincoln Touch
™E142599

Traffic Preferences
Avoid Traffic Problems
Choose how you want the system to
handle traffic problems along your
route.
•
Automatic: Have the system
reroute you to avoid traffic
incidents that develop and impact
the current route. The system does
not provide a traffic alert
notification.
• Manual:
Have the system always
provide a traffic alert notification
for traffic incidents along the
planned route. You have a choice
to accept or ignore the notification
before making the route deviation.
Traffic Alert Notification
Have the system display traffic alert
notifications.
Other traffic alert features allows you
to turn on certain, or all, traffic icons
on the map such as road work,
incident, accidents and closed roads.
Scroll down to view all the different
types of alerts. Turn these features
ON
or OFF.
Avoid Areas
Choose areas which you want the
system to avoid when calculating a
route for you. Press
Add to program an entry. Once
you make a selection, the system tries
to avoid the area(s) if possible for all
routes. To delete a selection, choose
the listing on the screen. When the
screen changes to Avoid Areas Edit,
you can press
Delete at the bottom
right of the screen.
Map Mode
Press the green bar in the upper right
area of the touchscreen to view map
mode. Map mode shows advanced
viewing comprised of both 2D city
maps as well as 3D landmarks (when
available).
2D city maps show detailed outlines
of buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential
cities around the globe. These maps
also contain features, such as town
blocks, building footprints, and
railways.
3D landmarks appear as clear, visible
objects that are typically recognizable
and have a certain tourist value. The
3D landmarks appear in 3D map mode
only. Coverage varies, and improves
with updated map releases.
420
MKZ (CC9) MyLincoln Touch
™

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and,
by itself, does not necessarily indicate
a concern or that the fluid needs to be
changed. However, a qualified expert,
such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also
show signs of overheating or foreign
material contamination immediately.
Make sure to change your vehicle
’s
oils and fluids at the specified
intervals or in conjunction with a
repair. Flushing is a viable way to
change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems
are flushed only with new fluid that is
the same as that required to fill and
operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following
basic maintenance checks and
inspections every month or at
six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
446
MKZ (CC9) Scheduled Maintenance

A
A/C
See: Climate Control...............................138
About This Manual..................................7
Protecting the Environment......................7
ABS See: Brakes.................................................. 191
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes....................................................... 192
Accessories...........................................338 Exterior style.............................................. 338
Interior style............................................... 338
Lifestyle....................................................... 338
Peace of mind........................................... 338
Accessories See: Replacement Parts
Recommendation...................................12
ACC See: Using Adaptive Cruise Control.....211
Active Park Assist................................201 Automatic Steering into Parking
Space....................................................... 203
Deactivating the Park Assist Feature.................................................... 204
Troubleshooting the System..............204
Using Active Park Assist........................202
Adaptive Headlamps
..........................86
Adjusting the Headlamps................291
Horizontal Aim Adjustment.................292
Vertical Aim Adjustment.......................291
Adjusting the Steering Wheel...........75 Power Tilt and Telescope Steering
Column....................................................... 75
AFS See: Adaptive Headlamps.....................86
Airbag Disposal.......................................51
Air Conditioning See: Climate Control...............................138
Alarm See: Anti-Theft Alarm...............................73 Anti-Theft Alarm...................................73
Arming the Alarm.......................................74
Disarming the Alarm.................................74
Appendices..........................................426
Audible Warnings and Indicators.............................................102
Headlamps On Warning Chime..........102
Key in Ignition Warning Chime .............102
Keyless Warning Alert.............................102
Parking Brake On Warning Chime....................................................... 102
Audio Control..........................................76 Seek, Next or Previous..............................76
Audio System
.......................................134
General Information................................134
Audio unit - Vehicles With: Premium AM/FM/CD..........................................135
Autolamps...............................................82
Automatic Climate Control
.............138
Automatic High Beam Control........84
Activating the System..............................85
Manually Overriding the System..........85
Automatic Transmission
..................185
Brake-Shift Interlock Override............188
If Your Vehicle Gets Stuck In Mud or
Snow......................................................... 189
Push Button Shift Transmission.........185
Automatic Transmission Fluid Check...................................................286
Autowipers..............................................79
Auxiliary Power Points......................158 110 Volt AC Power Point.........................158
12 Volt DC Power Point...........................158
Locations..................................................... 158
B
Blind Spot Monitor.............................225 Blind Spot Information System
(BLIS®) with Cross Traffic
Alert.......................................................... 225
461
MKZ Hybrid (CC9) Index

Bonnet Lock
See: Opening and Closing the
Hood......................................................... 278
Booster Seats..........................................18
Types of Booster Seats.............................19
Brake Fluid Check
..............................286
Brakes.......................................................191 General Information.................................191
Breaking-In............................................247
Bulb Specification Chart
.................293
C
Cabin Air Filter.......................................141
California Proposition 65
.....................11
Capacities and Specifications...................................330
Technical Specifications.......................335
Car Wash See: Cleaning the Exterior....................294
Center Console
....................................160
Changing a Bulb.................................292 Lamp Assembly Condensation..........292
Replacing Bulbs........................................292
Changing a Fuse.................................265 Fuses............................................................ 265
Changing the 12V Battery
................287
Changing the Engine Air Filter.......290 ........................................................................\
290
Changing the Wiper Blades...........289
Checking MyKey System Status.....................................................59
Checking the Wiper Blades............289
Child Restraint and Safety Belt Maintenance
........................................39
Child Safety..............................................15
General Information...................................15
Child Safety Locks................................29 Left-Hand Side........................................... 29
Right-Hand Side........................................30
Child Seat Positioning
..........................17
Cleaning Leather Seats...................298 Cleaning Products
.............................294
Cleaning the Alloy Wheels.............299
Cleaning the Engine
..........................296
Cleaning the Exterior........................294
Cleaning Plastic Exterior Parts...........295
Exterior Chrome.......................................295
Stripes or Graphics (if
equipped).............................................. 295
Underbody................................................. 295
Cleaning the Instrument Panel and Instrument Cluster Lens
...............298
Cleaning the Interior..........................297
Cleaning the Windows and Wiper Blades
..................................................296
Clearing All MyKeys.............................58
Climate....................................................412 Climate Control Voice
Commands............................................. 414
Climate Control
...................................138
Collision, Damage or Fire Event.....................................................255
Guidance for Ford Motor Company Electric and Hybrid-Electric Vehicles
Equipped With High Voltage
Batteries.................................................. 255
Collision Warning System
...............230
PRINCIPLE OF OPERATION................230
Coolant Check See: Engine Coolant Check...................281
Crash Sensors and Airbag Indicator................................................50
Creating a MyKey
..................................58
Programming/Changing Configurable
Settings..................................................... 58
Cruise Control
.........................................77
Principle of Operation.............................210
Type 1............................................................... 77
Type 2.............................................................. 77
Cruise control See: Using Cruise Control......................210
Customer Assistance
.......................258
462
MKZ Hybrid (CC9) Index