2013 LINCOLN MKZ HYBRID service indicator

Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents

Passenger airbag
Passenger airbag status
indicator
Occupant
ON: Unlit Enabled
OFF: Unlit
Adult
ON: Lit
Note: When the passenger airbag
status indicator OFF light is illuminated,
the passenger (seat mounted) side
airbag may be disabled to avoid the
risk of airbag deployment injuries.
After all occupants have adjusted
their seats and put on safety belts, it
is very important that they continue
to sit properly. A properly seated
occupant sits upright, leaning against
the seat back, and centered on the
seat cushion, with their feet
comfortably extended on the floor.
Sitting improperly can increase the
chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward,
leans forward or sideways, or puts one
or both feet up, the chance of injury
during a crash is greatly increased.
The conditions listed above may
cause the weight of a properly seated
occupant to be incorrectly interpreted
by the front passenger sensing
system. The person in the front
passenger seat may appear heavier
or lighter due to the conditions
described in the list above. To know if the front
passenger sensing system is
operating properly, See
Crash Sensors and Airbag
Indicator (page 50). Do not attempt to repair or service the
system. Take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an
advanced front airbag system to
accommodate a person with
disabilities, contact the Ford
Customer Relationship Center. See
Getting the Services You Need
(page
258).
SIDE AIRBAGS WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks (of
the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow
these instructions may increase the
risk of personal injury in the event of
a crash. Do not use accessory seat
covers. The use of accessory
seat covers may prevent the
deployment of the side airbags and
increase the risk of injury in an
accident.
47
MKZ (CC9) Supplementary Restraints System

WARNINGS
Do not lean your head on the
door. The side airbag could injure
you as it deploys from the side of the
seatback. Do not attempt to service, repair,
or modify the airbag, its fuses or
the seat cover on a seat containing an
airbag as you could be seriously
injured or killed. Contact your
authorized dealer as soon as possible. If the side airbag has deployed,
the airbag will not function again.
The side airbag system (including the
seat) must be inspected and serviced
by an authorized dealer. If the airbag
is not replaced, the unrepaired area
will increase the risk of injury in a
crash. The side airbags are located on the
outboard side of the seatbacks of the
front seats. In certain sideways
crashes, the airbag on the side
affected by the crash will be inflated.
The airbag was designed to inflate
between the door panel and occupant
to further enhance the protection
provided occupants in side impact
crashes. The system consists of the following:
•
A label or embossed side panel
indicating that side airbags are
fitted to your vehicle.
• Side airbags located inside the
driver and front passenger
seatbacks.
• Front passenger sensing system. ·Crash sensors and
monitoring system with
readiness indicator. See
Crash Sensors and Airbag
Indicator (page 50).
Note: The passenger sensing system
will deactivate the passenger
seat-mounted side airbag if it detects
an empty passenger seat.
The design and development of the
side airbag system included
recommended testing procedures
that were developed by a group of
automotive safety experts known as
the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of
injuries related to the deployment of
side airbags.
SIDE CURTAIN AIRBAGS WARNINGS
Do not place objects or mount
equipment on or near the
headliner at the siderail that may
come into contact with a deploying
side curtain airbag. Failure to follow
these instructions may increase the
risk of personal injury in the event of
a crash.
48
MKZ (CC9) Supplementary Restraints SystemE152533

WARNINGS
Do not lean your head on the
door. The side curtain airbag
could injure you as it deploys from the
headliner. Do not attempt to service, repair,
or modify the side curtain
airbags, its fuses, the A, B, or C pillar
trim, or the headliner on a vehicle
containing side curtain airbags.
Contact your authorized dealer as
soon as possible. All occupants of the vehicle
including the driver should
always wear their safety belts even
when an airbag supplemental
restraint system and side curtain
airbag is provided. To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the side curtain
airbag. If the side curtain airbags have
deployed, the side curtain
airbags will not function again. The
side curtain airbags (including the A,
B and C pillar trim and headliner)
must be inspected and serviced by an
authorized dealer. If the side curtain
airbag is not replaced, the unrepaired
area will increase the risk of injury in a
crash. The side curtain airbags will deploy
during significant side crashes. The
side curtain airbags are mounted to
the roof side-rail sheet metal, behind
the headliner, above each row of
seats. In certain sideways crashes, the
side curtain airbag on the impacted side of the vehicle will be activated.
The side curtain airbags are designed
to inflate between the side window
area and occupants to further
enhance protection provided in side
impact crashes.
The system consists of the following:
•
Side curtain airbags located above
the trim panels over the front and
rear side windows identified by a
label or wording on the headliner
or roof-pillar trim.
• A flexible headliner which opens
above the side doors to allow side
air curtain deployment. Crash sensors and
monitoring system with
readiness indicator. See
Crash Sensors and Airbag
Indicator (page 50).
Children 12 years old and under should
always be properly restrained in the
back seats. The side curtain airbags
will not interfere with children
restrained using a properly installed
child or booster seat because it is
designed to inflate downward from
the headliner above the doors along
the side window opening.
49
MKZ (CC9) Supplementary Restraints SystemE75004

The design and development of the
side curtain airbags included
recommended testing procedures
that were developed by a group of
automotive safety experts known as
the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of
injuries related to the deployment of
side curtain airbags.
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment
to the front end of the vehicle
(including frame, bumper, front end
body structure and tow hooks) may
affect the performance of the airbag
system, increasing the risk of injury.
Do not modify the front end of the
vehicle. Your vehicle has a collection of crash
and occupant sensors which provide
information to the restraints control
module. The restraints control module
deploys (activates) the front safety
belt pretensioners, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags, side curtain
airbags and optional rear inflatable
safety belts. Based on the type of
crash (frontal impact or side impact),
the restraints control module will
deploy the appropriate safety devices. The restraints control module also
monitors the readiness of the above
safety devices plus the crash and
occupant sensors. The readiness of
the safety system is indicated by a
warning indicator light in the
instrument cluster or by a backup tone
if the warning light is not working.
Routine maintenance of the airbag is
not required.
A difficulty with the system is
indicated by one or more of the
following:
The readiness light will not
illuminate immediately after
the ignition is turned on.
• The readiness light will either flash
or stay lit.
• A series of five beeps will be heard.
The tone pattern will repeat
periodically until the problem, the
light or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an
authorized dealer immediately. Unless
serviced, the system may not function
properly in the event of a crash.
The safety belt pretensioners and the
front airbag supplemental restraint
system are designed to activate when
the vehicle sustains frontal
deceleration sufficient to cause the
restraints control module to deploy a
safety device.
50
MKZ (CC9) Supplementary Restraints System

Service Engine Soon
If the service engine soon
indicator light stays
illuminated after the engine
is started, it indicates that the On
Board Diagnostics system (OBD) has
detected a malfunction of the vehicle
emissions control system. Refer to On
board diagnostics (OBD) in the Fuel
and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control
System (page 179).
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a
moderate fashion (avoid heavy
acceleration and deceleration) and
have your vehicle serviced
immediately.
Note: Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter or other
vehicle components.
The service engine soon indicator light
illuminates when the ignition is first
turned on prior to engine start to
check the bulb and to indicate
whether the vehicle is ready for
Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light
will stay on until the engine is cranked,
then turn itself off if no malfunctions
are present. However, if after 15
seconds the service engine soon light
blinks eight times, it means that the
vehicle is not ready for I/M testing.
See
Emission Control System
(page 179). Stability Control It will flash when the system
is active. If it remains
illuminated or does not
illuminate when you switch the
ignition on, this indicates a
malfunction. During a malfunction the
system will switch off. Have the
system checked by your authorized
dealer immediately.
See Using
Stability Control (page 198).
Stability Control Off It will illuminate when you
switch the system off. It will
go out when you switch the
system back on or when you switch
the ignition off.
See Using Stability
Control (page 198).
Stop Safely Indicates electrical
component fault/failure that
will cause the vehicle to
shutdown or enter into a limited
operating mode. A message may also
display.
Trunk Ajar Displays when the ignition is
on and the trunk is not
completely closed.
101
MKZ (CC9) Instrument Cluster E138639 E144693 E159323

If you have run out of fuel:
•
To start the vehicle with a keyless
ignition, just start the engine. Crank
time will be longer than usual.
• Normally, adding 1 gallon (3.8
liters) of fuel is enough to restart
the vehicle. If the vehicle is out of
fuel and on a steep grade, more
than 1 gallon (3.8 liters) may be
required.
• The service engine soon indicator
may come on.
Refilling With a Portable Fuel
Container WARNINGS
Do not insert the nozzle of
portable fuel containers or
aftermarket funnels into the capless
fuel system. This could damage the
fuel system and its seal, and may
cause fuel to run onto the ground
instead of filling the tank, which could
result in serious personal injury. WARNINGS
Do not try to pry open or push
open the capless fuel system
with foreign objects. This could
damage the fuel system and its seal
and cause injury to you or others. Note:
Do not use aftermarket funnels;
they will not work with the capless fuel
system and can damage it. The
included funnel has been specially
designed to work safely with your
vehicle.
When filling the vehicle ’s fuel tank
from a portable fuel container, use the
funnel included with the vehicle.
174
MKZ (CC9) Fuel and Refueling

EMISSION CONTROL
SYSTEM
WARNINGS
Do not park, idle, or drive your
vehicle in dry grass or other dry
ground cover. The emission system
heats up the engine compartment and
exhaust system, which can start a fire. Exhaust leaks may result in entry
of harmful and potentially lethal
fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
dealer inspect your vehicle
immediately. Do not drive if you smell
exhaust fumes. Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable
your vehicle to comply with applicable
exhaust emission standards. To make
sure that the catalytic converter and
other emission control components
continue to work properly:
To make sure that the catalytic
converter and other emission control
components continue to work
properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while
your vehicle is moving, especially
at high speeds.
• Have the items listed in scheduled
maintenance information
performed according to the
specified schedule. The scheduled maintenance items
listed in scheduled maintenance
information are essential to the life
and performance of your vehicle and
to its emissions system.
If you use parts other than Ford,
Motorcraft or Ford-authorized parts
for maintenance replacements, or for
service of components affecting
emission control, such non-Ford parts
should be the equivalent to genuine
Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning
light or the temperature warning light,
fluid leaks, strange odors, smoke or
loss of engine power could indicate
that the emission control system is
not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized
changes to your vehicle or engine. By
law, vehicle owners and anyone who
manufactures, repairs, services, sells,
leases, trades vehicles, or supervises
a fleet of vehicles are not permitted
to intentionally remove an emission
control device or prevent it from
working. Information about your
vehicle
’s emission system is on the
Vehicle Emission Control Information
Decal located on or near the engine.
This decal also lists engine
displacement
179
MKZ (CC9) Fuel and Refueling