Please consult your warranty
information for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle is equipped with an
on-board diagnostics system (OBD-II)
that monitors the engine
’s emission
control system. This system protects
the environment by ensuring that your
vehicle continues to meet government
emission standards. The OBD-II
system also assists your authorized
dealer in properly servicing your
vehicle. When the service engine
soon indicator illuminates,
the OBD-II system has
detected a malfunction. Temporary
malfunctions may cause the service
engine soon indicator to illuminate.
Examples of temporary malfunctions
are:
• the vehicle has run out of fuel —the
engine may misfire or run poorly
• poor fuel quality or water in the
fuel —the engine may misfire or run
poorly
• the fuel fill inlet may not have been
properly closed See Refueling
(page 175).
• driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank
with good quality fuel, properly closing
the fuel fill inlet or letting the electrical
system dry out. After three driving
cycles without these or any other
temporary malfunctions present, the service engine soon indicator should
stay off the next time you start the
engine. A driving cycle consists of a
cold engine startup followed by mixed
city/highway driving. No additional
vehicle service is required.
If the service engine soon indicator
remains on, have your vehicle serviced
at the first available opportunity.
Although some malfunctions
detected by the OBD-II may not have
symptoms that are apparent,
continued driving with the service
engine soon indicator on can result in
increased emissions, lower fuel
economy, reduced engine and
transmission smoothness, and lead
to more costly repairs.
Readiness for
Inspection/Maintenance (I/M)
Testing
Some state/provincial and local
governments may have
Inspection/Maintenance (I/M)
programs to inspect the emission
control equipment on your vehicle.
Failure to pass this inspection could
prevent you from getting a vehicle
registration.
If the service engine soon
indicator is on or the bulb
does not work, you may need
to have the vehicle serviced. See
On-Board Diagnostics (OBD-II).
180
MKZ (CC9) Fuel and Refueling
Your vehicle may not pass the I/M test
if the service engine soon indicator is
on or not working properly (bulb is
burned out), or if the OBD-II system
has determined that some of the
emission control systems have not
been properly checked. In this case,
your vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission
has just been serviced, or the battery
has recently run down or been
replaced, the OBD-II system may
indicate that the vehicle is not ready
for I/M testing. To determine if the
vehicle is ready for I/M testing, turn
the ignition key to the on position for
15 seconds without cranking the
engine. If the service engine soon
indicator blinks eight times, it means
that the vehicle is not ready for I/M
testing; if the service engine soon
indicator stays on solid, it means that
the vehicle is ready for I/M testing.
The OBD-II system monitors the
emission control system during
normal driving. A complete check may
take several days. If the vehicle is not
ready for I/M testing, you may need
to perform the following driving cycle
consisting of mixed city and highway
driving:
Drive on an expressway or highway
for a steady 15 minutes, followed by
20 minutes of stop-and-go driving
with at least four 30-second idle
periods. Allow the vehicle to sit for at least
eight hours without starting the
engine. Then, start the engine and
complete the above driving cycle. The
engine must warm up to its normal
operating temperature. Once started,
do not turn off the engine until the
above driving cycle is complete. If the
vehicle is still not ready for I/M testing,
you will have to repeat the above
driving cycle.
181
MKZ (CC9) Fuel and Refueling
PRINCIPLE OF OPERATION
The traction control system helps
avoid drive wheel spin and loss of
traction.
If your vehicle begins to slide, the
system applies the brakes to
individual wheels and, when needed,
reduces engine power at the same
time. If the wheels spin when
accelerating on slippery or loose
surfaces, the system reduces engine
power in order to increase traction.
USING TRACTION
CONTROL
In certain situations (for example,
stuck in snow or mud), turning the
traction control off may be beneficial
as this allows the wheels to spin with
full engine power. Turn off the traction
control system through the
information display. See General
Information (page 103). System Indicator Lights and
Messages WARNING
If a failure has been detected
within the AdvanceTrac system,
the stability control light will
illuminate steadily. Verify that the
AdvanceTrac system was not
manually disabled through the
information display. If the stability
control light still illuminates steadily,
have the system serviced by an
authorized dealer immediately.
Operating your vehicle with
AdvanceTrac disabled could lead to
an increased risk of loss of vehicle
control, vehicle rollover, personal
injury and death. The stability control light
temporarily illuminates on
engine start-up and flashes
when a driving condition activates the
stability system. The stability control off light
temporarily illuminates on
engine start-up and stays on
when you turn the traction control
system off.
When you turn the traction control
system off or on, a message appears
in the information display showing
system status.
196
MKZ (CC9) Traction ControlE138639
If you need to arrange roadside
assistance for yourself, Ford Motor
Company will reimburse a reasonable
amount for towing to the nearest
dealership within 35 miles (56 km).
To obtain reimbursement information,
U.S. Lincoln vehicle customers call
1-800-521-4140. Customers will be
asked to submit their original receipts.
Vehicles Sold In Canada :
Getting Roadside Assistance
Canadian customers who require
roadside assistance, call
1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. In Canada,
the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and
benefits may differ from the U.S.
coverage. Please refer to your
Warranty Guide or visit our website at
www.ford.ca for information on
Canadian services and benefits.
Canadian customers who need to
obtain roadside information, call
1-800-665-2006 or visit our website
at www.ford.ca.
HAZARD WARNING
FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge.
There may be insufficient power to
restart your vehicle. The hazard warning button
is located on the instrument
panel. Use it when your
vehicle is creating a safety hazard for
other motorists.
• Press the button to turn on the
hazard warning function, and the
front and rear direction indicators
will flash.
• Press the button again to turn
them off.
JUMP-STARTING THE
VEHICLE WARNINGS
The gases around the battery
can explode if exposed to
flames, sparks, or lit cigarettes. An
explosion could result in injury or
vehicle damage. Batteries contain sulfuric acid
which can burn skin, eyes and
clothing, if contacted. 251
MKZ (CC9) Roadside Emergencies
What You Should Know About
Fail-Safe Cooling
If the engine coolant supply is
depleted, this feature allows the
vehicle to be driven temporarily before
incremental component damage is
incurred. The
“fail-safe” distance
depends on ambient temperatures,
vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the
engine coolant temperature gauge
will move to the red (hot) area and: The coolant temperature
warning light will illuminate.
The service engine soon
indicator will illuminate.
If the engine reaches a preset
over-temperature condition, the
engine will automatically switch to
alternating cylinder operation. Each
disabled cylinder acts as an air pump
and cools the engine.
When this occurs the vehicle will still
operate. However:
• The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the
engine temperature and the engine
will completely shut down, causing
steering and braking effort to increase. Once the engine temperature cools,
the engine can be re-started. Take
your vehicle to an authorized dealer
as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate the
vehicle in fail-safe mode only as long
as necessary to bring the vehicle to
rest in a safe location and seek
immediate repairs. When in fail-safe
mode, the vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without
warning, potentially losing engine
power, power steering assist, and
power brake assist, which may
increase the possibility of a crash
resulting in serious injury. Never remove the coolant
reservoir cap while the engine is
running or hot. Note:
Driving the vehicle without
repairing the engine problem increases
the chance of engine damage. Take
your vehicle to an authorized dealer as
soon as possible.
285
MKZ (CC9) Maintenance
D
Data Recording........................................9
Event Data Recording................................10
Service Data Recording..............................9
Daytime Running Lamps...................83
Direction Indicators..............................85
Drive Control........................................234 LINCOLN DRIVE CONTROL.................234
Driver Alert
.............................................219
Using Driver Alert......................................219
Driver and Passenger Airbags..........43 Children and Airbags................................44
Proper Driver and Front Passenger
Seating Adjustment..............................44
Driving Aids
............................................219
Driving Hints..........................................247
Driving Through Water......................247
DRL See: Daytime Running Lamps...............83
E
Economical Driving............................247
Electric Parking Brake........................192 Applying the electric parking
brake......................................................... 193
Applying the electric parking brake when the vehicle is moving..............193
Battery With No Charge.........................194
Releasing the electric parking brake......................................................... 194
Electric Vehicle Information
...........395
Power........................................................... 396
Emission Control System.................179 On-Board Diagnostics (OBD-II).........180
Readiness for Inspection/Maintenance
(I/M) Testing.........................................180
End User License Agreement........426 SYNC® End User License Agreement
(EULA).................................................... 426Engine Block Heater...........................164
Using the Engine Block Heater............165
Engine Coolant Check
.......................281
Adding Coolant.........................................282
Adding Engine Coolant..........................283
Adding Inverter System Controller
Coolant................................................... 284
Checking the Engine Coolant...............281
Checking the Inverter System Controller Coolant...............................281
Engine Coolant and Inverter System Controller Coolant...............................281
Recycled Engine Coolant.....................284
Severe Climates.......................................284
What You Should Know About Fail-Safe Cooling.................................285
Engine Immobilizer See: Passive Anti-Theft System...........72
Engine Oil Check................................280 Adding Engine Oil....................................280
Engine Oil Dipstick............................280
Engine Specifications.......................330
Entertainment.....................................367 A/V Inputs.................................................. 386
AM/FM Radio............................................ 369
Bluetooth Audio.......................................386
Browsing Device Content......................367
CD................................................................. 380
SD Card Slot and USB Port..................381
Sirius® Satellite Radio (If Activated)............................................... 375
Supported Media Players, Formats and Metadata Information......................386
EPB See: Electric Parking Brake...................192
Event Data Recording See: Data Recording....................................9
Export Unique Options........................13
463
MKZ Hybrid (CC9) Index
Exterior Mirrors......................................89
Auto-Dimming Feature...........................90
Blind Spot Monitor.....................................91
Fold-Away Exterior Mirrors....................90
Heated Exterior Mirrors............................90
Integrated Blind Spot Mirrors................90
Memory Mirrors.......................................... 90
Power Exterior Mirrors..............................89
Signal Indicator Mirrors...........................90
F
Fastening the Safety Belts................32 Rear Inflatable Safety Belt......................35
Restraint of Pregnant Women..............33
Safety Belt Extension Assembly..........36
Safety Belt Locking Modes.....................33
Flat Tire Inflation See: Temporary Mobility Kit................303
Floor Mats.............................................248
Ford Extended Service Plan (ESP)...................................................340
SERVICE PLANS (CANADA ONLY)...................................................... 342
SERVICE PLANS (U.S. Only)..............340
Front Passenger Sensing System...................................................45
Fuel and Refueling...............................172
Fuel Consumption
...............................178
Calculating Fuel Economy.....................178
Filling the Tank........................................... 178
Fuel Filter...............................................287
Fuel Quality
............................................173
Choosing the Right Fuel.........................173
Octane Recommendations...................173
Fuses.......................................................265
Fuse Specification Chart.................266 Passenger Compartment Fuse
Panel......................................................... 273
Power Distribution Box.........................266 G
Garage Door Opener
See: Universal Garage Door
Opener...................................................... 153
Gauges......................................................95 Common Displays.....................................96
Left Information Display..........................95
Right Information Display.......................96
General Information on Radio Frequencies..........................................52
Intelligent Access.......................................52
Getting Assistance Outside the U.S. and Canada
.......................................262
Getting the Services You Need.....................................................258
Away From Home....................................258
Global Opening and Closing............89 Closing the Windows...............................89
Opening the Windows.............................89
H
Hazard Warning Flashers
.................251
Headlamp Exit Delay...........................83
Head Restraints
...................................143
Adjusting the Head Restraint...............144
Tilting Head Restraints ..........................145
Heated Seats........................................150 Rear Heated Seats....................................151
Heated Steering Wheel......................78
Heated Windows and Mirrors........140 Heated Exterior Mirror............................140
Heated Rear Window.............................140
Heating See: Climate Control...............................138
HEV See: Hybrid Electric Vehicle..................166
High Voltage Battery Cut-Off Switch...................................................183
High Voltage Battery..........................182 General Information................................182
464
MKZ Hybrid (CC9) Index
W
Warning Lamps and Indicators.......98
Adaptive Cruise Control..........................98
Anti-Lock Braking System......................98
Battery........................................................... 98
Blind Spot Monitor....................................98
Brake System.............................................. 98
Cruise Control............................................. 99
Direction Indicator.....................................99
Door Ajar....................................................... 99
Electric Park Brake....................................99
Engine/Motor Coolant Temperature............................................ 99
Engine Oil...................................................... 99
Fasten Safety Belt.....................................99
Front Airbag................................................. 99
Grade Assist............................................... 100
Heads Up Display....................................100
High Beam.................................................. 100
Hood Ajar.................................................... 100
Lane Keeping Aid.....................................100
Low Fuel Level.......................................... 100
Low Tire Pressure Warning...................100
Low Washer Fluid....................................100
Parking Lamps.......................................... 100
Powertrain Fault.......................................100
Ready to Drive........................................... 100
Service Engine Soon................................101
Stability Control.........................................101
Stability Control Off.................................101
Stop Safely.................................................. 101
Trunk Ajar..................................................... 101
Washer Fluid Check...........................287
Washers See: Cleaning the Exterior....................294
See: Wipers and Washers.......................79
Waxing...................................................295
Wheels and Tires...............................303 Technical Specifications.......................329
Windows and Mirrors..........................88
Windshield Washers
...........................80 Windshield Wipers
...............................79
Intermittent Wipe.......................................79
Speed Dependent Wipers.......................79
Wipers and Washers............................79
471
MKZ Hybrid (CC9) Index