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ES350 300h_OM_OM33A01U_(U)
7376-3. Do-it-yourself maintenance
6
Maintenance and care
CAUTION
■Replacing light bulbs
●Turn off the lights. Do not attempt to replace the bulb immediately after turning
off the lights.
The bulbs become very hot and may cause burns.
●Do not touch the glass portion of the light bulb with bare hands. Hold the bulb by
the plastic or metal portion.
If the bulb is scratched or drop ped, it may blow out or crack.
●Fully install light bulbs and any parts used to secure them. Failure to do so may
result in heat damage, fire, or water en tering the headlight unit. This may damage
the headlights or cause condensati on to build up on the lens.
■Discharge headlights (if equipped)
●Contact your Lexus dealer before replacing the discharge he adlights (including
light bulbs).
●Do not touch the discharge headlight’s high voltage socket when the headlights
are turned on.
An extremely high voltage of 25000 V will be discharged and could result in
death or serious injury by electric shock.
●Do not attempt to take apart or repair the headlight bulbs, connectors, power
supply circuits, or related components.
Doing so could result in electric shock and death or serious injury.
■To prevent damage or fire
●Make sure bulbs are fully seated and locked.
●Check the wattage of the bulb before installing to prevent heat damage.
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738
ES350 300h_OM_OM33A01U_(U)
6-3. Do-it-yourself maintenance
Page 739 of 908

739
ES350 300h_OM_OM33A01U_(U)
7When trouble arises
7-1. Essential informationEmergency flashers................... 740
If your vehicle has to be stopped in an emergency ...... 741 7-2. Steps to take in an emergency
If your vehicle needs to be towed ................................. 743
If you think something is wrong ................. 749
Fuel pump shut off system (gasoline vehicles) .................. 750
If a warning light turns on or a warning buzzer sounds ....... 751
If a warning message is displayed .................................. 761
If you have a flat tire................... 784
If the engine will not start (gasoline vehicles) ...................797
If the hybrid system will not start (hybrid vehicles) ............ 799
If the shift lever cannot be shifted from P ...................... 801
If the electronic key does not operate properly .....................802
If the 12-volt battery is discharged (gasoline
vehicles) ..................................... 805
If the 12-volt battery is discharged (hybrid
vehicles) ..................................... 809
If your vehicle overheats (gasoline vehicles) ................... 813
If your vehicle overheats (hybrid vehicles) ....................... 816
If the vehicle becomes stuck .............................................820
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740
ES350 300h_OM_OM33A01U_(U)
7-1. Essential information
Emergency flashers
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch once again.
■Emergency flashers
Gasoline vehicles: If the emergency flashers are used for a long time while the
engine is not operating, the 12-volt battery may discharge.
Hybrid vehicles: If the emergency flashers are used for a long time while the hybrid
system is not operating (while the “READY” indicator is not illuminated), the 12-volt
battery may discharge.
The emergency flashers are used to warn other drivers when the vehi-
cle has to be stopped in the road due to a breakdown, etc.
Ty p e AType B
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741
ES350 300h_OM_OM33A01U_(U)
7
When trouble arises
7-1. Essential information
If your vehicle has to be stopped in an emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort required to
slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine .
If the shift lever cannot be shifted to N
Keep depressing the brake pedal wi th both feet to reduce vehicle
speed as much as possible.
Gasoline vehicles: To stop the
engine, press and hold the
“START STOP ENGINE” switch
for 2 consecutive seconds or
more, or press it briefly 3 times or
more in succession.
Hybrid vehicles: To stop the
hybrid system, press and hold the
“POWER” switch for 2 consecu-
tive seconds or more, or press it
briefly 3 times or more in succes-
sion.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop the vehi-
cle in the normal way, stop the vehicle using the following procedure:
1
2
3
4
3
Press and hold for 2 seconds or more
or press briefly 3 times or more
4
Press and hold for 2 seconds or more
or press briefly 3 times or more
5
Page 742 of 908
7427-1. Essential information
ES350 300h_OM_OM33A01U_(U)
CAUTION
■If the engine has to be turned off while driving
Power assist for the brakes and steering wheel will be lost, making the brake pedal
harder to depress and the steering wheel heavier to turn. Decelerate as much as
possible before turning off the engine .
Page 743 of 908
743
ES350 300h_OM_OM33A01U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
●The engine is running but the vehicle will
not move.
●The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Lexus dealer or a commercial towing service, using a lift-type
truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/provin-
cial and local laws.
Before towing
Page 744 of 908
7447-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
Gasoline vehicles: If a tow truck is
not available in an emergency, your
vehicle may be temporarily towed
using a cable or chain secured to
the emergency towing eyelet. This
should only be attempted on hard
surfaced roads for short distances
at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steeri ng and brakes must be in good condi-
tion.
Hybrid vehicles: If a tow truck is not available in an emergency, your vehi-
cle may be temporarily towed using a cable or chain secured to the emer-
gency towing eyelet. This should only be attempted on hard surfaced
roads for short distances at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steeri ng and brakes must be in good condi-
tion.
Emergency towing