2013 Lexus ES300h Instrument cluster / Owner's Manual (OM33A01U)

641
ES350 300h_OM_OM33A01U_(U)
5-7. Other interior features
5
Interior features
Safety Connect
“SOS” button
LED light indicators
Microphone
: If equipped
Safety Connect is a subscription-based telematics service that uses
Global Positioning System (GPS ) data and embedded cellular technol-
ogy to provide safety and security fe atures to subscribers. Safety Con-
nect is supported by Lexus’ designated response center, which
operates 24 hours per day, 7 days per week.
Safety Connect service is available by subscription on select, telemat-
ics hardware-equipped vehicles.
By using the Safety Connect servic e, you are agreeing to be bound by
the Telematics Subscription Service Agreement and its Terms and
Conditions, as in effect and amen ded from time to time, a current copy
of which is available at Lexus.co m. All use of the Safety Connect ser-
vice is subject to such then-applicable Terms and Conditions.
System components
1
2
3

642
ES350 300h_OM_OM33A01U_(U)
5-7. Other interior features
Subscribers have the following Safety Connect services available:
●Automatic Collision Notification*
Helps drivers receive necessary response from emergency service
providers. ( P. 644)
*: U.S. Patent No. 7,508,298 B2
●
Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( P. 645)
●Emergency Assistance Button (“SOS”)
Connects drivers to response-center support. ( P. 645)
●Enhanced Roadside Assistance
Provides drivers various on-road assistance. (P. 645)
After you have signed the Telematics Subscription Service Agreement
and are enrolled, you can begin receiving services.
A variety of subscripti on terms is available for purchase. Contact your
Lexus dealer, call 1-800-25-LEXUS (1-800-255-3987) or push the
“SOS” button in your vehicle for further subscription details.
Services
Subscription

ES350 300h_OM_OM33A01U_(U)
6435-7. Other interior features
5
Interior features
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth® technology will not be possible during
Safety Connect.
●Safety Connect is available beginning Fall 2009 on select Lexus models. Contact
with the Safety Connect response center is dependent upon the telematics device
being in operative condition, cellular conn ection availability, and GPS satellite sig-
nal reception, which can limit the ability to reach the response center or receive
emergency service support. Enrollment and Telematics Subscription Service
Agreement required. A variety of subscription terms is available; charges vary by
subscription term selected.
●Automatic Collision Notification, Emergency Assistance and Stolen Vehicle Loca-
tion will function in the United States, including Hawaii and Alaska, and in Canada,
and Enhanced Roadside Assistance will function in the United States (except
Hawaii) and in Canada. No Safety Connect services will function outside of the
United States in countries other than Canada.
●Safety Connect services are not subject to section 255 of the Telecommunications
Act and the device is not TTY compatible.
■Languages
The Safety Connect response center will offer support in multiple languages. The
Safety Connect system will offer voice prompts in English and Spanish. Please indi-
cate your language of choice when enrolling.
■When contacting the response center
You may be unable to contact the response center if the network is busy.

644
ES350 300h_OM_OM33A01U_(U)
5-7. Other interior features
When the “START STOP ENGINE” <“POWER”> switch is turned to
IGNITION ON mode, the red indicator light comes on for 2 sec-
onds then turns off. Afterward, the green indicator light comes on, indicat-
ing that the service is active.
The following indicator light patter ns indicate specific system usage con-
ditions:
●Green indicator light on = Active service
●Green indicator light flashing = Safety Connect call in process
●Red indicator light (except at vehicle start-up) = System malfunction
(contact your Lexus dealer)
●No indicator light (off) = Safety Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the vehicl e’s location and attempts to speak
with the vehicle occupants to assess the level of emergency. If the occu-
pants are unable to communicate, th e agent automatically treats the
call as an emergency, contacts th e nearest emergency services pro-
vider to describe the situation, and re quests that assistance be sent to
the location.
Safety Connect LE D light Indicators
Safety Connect services

ES350 300h_OM_OM33A01U_(U)
6455-7. Other interior features
5
Interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist them in locating and recov ering the vehicle. After filing a police
report, call the Safety Connect response center at 1-800-25-LEXUS
(1-800-255-3987) and follow the pr ompts for Safety Connect to ini-
tiate this service.
In addition to assisting law enforcemen t with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under certain
circumstances, be shared with third parties to locate your vehicle. Fur-
ther information is available at Lexus.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on th e road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent that
you are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already included
warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Roadside
Assistance services and their limitati ons, please see the Safety Connect
Terms and Conditions, which are available at Lexus.com.

646
ES350 300h_OM_OM33A01U_(U)
5-7. Other interior features
Important! Read this information before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-power
radio transmitter and receiver. It receives and also sends out radio fre-
quency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guid elines with safety levels for mobile wireless
phones. Those guidelines are consistent with the safety standards previ-
ously set by the following U.S. and international standards bodies.
●ANSI (American National Standards Institute) C95.1 [1992]
●NCRP (National Council on Radi ation Protection and Measure-
ment) Report 86 [1986]
●ICNIRP (International Commission on Non-Ionizing Radiation Pro-
tection) [1996]
Those standards were based on comprehensive and periodic evalua-
tions of the relevant scientific litera ture. Over 120 scientists, engineers,
and physicians from universities, and government health agencies and
industries reviewed the available body of research to develop the ANSI
Standard (C95.1).
The design of Safety Connect co mplies with the FCC guidelines in
addition to those standards.
Safety information for Safety Connect

ES350 300h_OM_OM33A01U_(U)
6475-7. Other interior features
5
Interior features
■Certification for Lexus Enform with Safety Connect
FCC ID: O9EGTM1
FCC ID: O6Y-CDMRF101
FCC ID: N7NGTM2
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to the fol-
lowing two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
FCC WARNING:
Changes or modifications not expressly ap proved by the party responsible for com-
pliance could void the user’s authority to operate the equipment.

648
ES350 300h_OM_OM33A01U_(U)
5-7. Other interior features