2013 JEEP GRAND CHEROKEE service

INTRODUCTION
Congratulations on selecting your new Chrysler
Group LLC vehicle. Be assured that it repre-
sents precision workmanship, distinctive styl-
ing, and high quality - all essentials that are
traditional to our vehicles.
This is a specialized utility vehicle. It can go
places and perform tasks that conventional
passenger cars are not intended. It handles and
maneuvers differently from many passenger
cars both on-road and off-road, so take time to
become familiar with your vehicle.
The two-wheel drive version of this vehicle was
designed for on-road use only. It is not intended
for off-road driving or use in other severe con-
ditions suited for a four-wheel drive vehicle.
Before you start to drive this vehicle, read the
Owner’s Manual and all the Supplements. Be
sure you are familiar with all vehicle controls,
particularly those used for braking, steering,
and transmission and transfer case shifting.
Learn how your vehicle handles on different
road surfaces. Your driving skills will improve
with experience, but as in driving any vehicle,take it easy as you begin. When driving off-road
or working the vehicle, don’t overload it or
expect it to overcome the forces of nature.
Always observe local laws wherever you drive.
As with other vehicles of this type, failure to
operate this vehicle correctly may result in loss
of control or a collision. Be sure to read the
“On-Road/ Off-Road Driving Tips” in “Starting
And Operating” for further information.
NOTE:
After reviewing the owner information, it
should be stored in the vehicle for conve-
nient referencing and remain with the ve-
hicle when sold.
Failure to operate this vehicle correctly may
result in loss of control or a collision.
Operating this vehicle at excessive speeds or
while intoxicated may result in loss of control,
collision with other vehicles or objects, going off
the road, or overturning; any of which may lead
to serious injury or death. Also, failure to use
seat belts subjects the driver and passengers to
a greater risk of injury or death.
To keep your vehicle running at its best, have
your vehicle serviced at recommended intervals
by an authorized dealer or distributor who has
the qualified personnel, special tools and equip-
ment to perform all service.
The manufacturer and its distributors are vitally
interested in your complete satisfaction with this
vehicle. If you encounter a service or warranty
problem which is not resolved to your satisfac-
tion, discuss the matter with your authorized
dealer or distributor’s management.
Your authorized dealer or distributor will be
happy to assist you with any questions about
your vehicle.
ROLLOVER WARNING
Utility vehicles have a significantly higher rollover
rate than other types of vehicles. This vehicle has a
higher ground clearance and a higher center of
gravity than many passenger cars. It is capable of
performing better in a wide variety of off-road
applications. Driven in an unsafe manner, all ve-
hicles can go out of control. Because of the higher
center of gravity, if this vehicle is out of control it
may roll over when some other vehicles may not.
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Do not attempt sharp turns, abrupt maneuvers,
or other unsafe driving actions that can cause
loss of vehicle control. Failure to operate this
vehicle safely may result in a collision, rollover
of the vehicle, and severe or fatal injury. Drive
carefully.
Failure to use the driver and passenger seat
belts provided is a major cause of severe or
fatal injury. In a rollover crash, an unbelted
person is significantly more likely to die than a
person wearing a seat belt. Always buckle up.IMPORTANT NOTICE
ALL MATERIAL CONTAINED IN THIS PUBLI-
CATION IS BASED ON THE LATEST INFOR-
MATION AVAILABLE AT TIME OF PUBLICA-
TION APPROVAL. THE RIGHT IS RESERVED
TO PUBLISH REVISIONS AT ANY TIME.
This Owner’s Manual has been prepared with
the assistance of service and engineering spe-
cialists to acquaint you with the operation and
maintenance of your new vehicle. It is supple-
mented by a Warranty Information Booklet and
various customer-oriented documents. You are
urged to read these publications carefully. Fol-
lowing the instructions and recommendations in
this Owner’s Manual will help assure safe and
enjoyable operation of your vehicle.
After you have read the Owner’s Manual, it should
be stored in the vehicle for convenient reference
and remain with the vehicle when sold.
The manufacturer reserves the right to make
changes in design and specifications, and/or to
make additions to or improvements in its prod-
ucts without imposing any obligations upon
itself to install them on products previously
manufactured.The Owner’s Manual illustrates and describes
the features that are standard or available as
extra cost options. Therefore, some of the
equipment and accessories in this publication
may not appear on your vehicle.
NOTE:
Be sure to read the Owner’s Manual first
before driving your vehicle and before at-
taching or installing parts/accessories or
making other modifications to the vehicle.
In view of the many replacement parts and
accessories from various manufacturers avail-
able on the market, the manufacturer cannot be
certain that the driving safety of your vehicle will
not be impaired by the attachment or installation
of such parts. Even if such parts are officially-
approved (for example, by a general operating
permit for the part or by constructing the part in
an officially approved design), or if an individual
operating permit was issued for the vehicle after
the attachment or installation of such parts, it
cannot be implicitly assumed that the driving
safety of your vehicle is unimpaired. Therefore,
neither experts nor official agencies are liable.
Rollover Warning Label
5

The manufacturer only assumes responsibility
when parts, which are expressly authorized or
recommended by the manufacturer, are at-
tached or installed at an authorized dealer. The
same applies when modifications to the original
condition are subsequently made on the manu-
facturer’s vehicles.
Your warranties do not cover any part that the
manufacturer did not supply. Nor do they cover
the cost of any repairs or adjustments that might
be caused or needed because of the installation
or use of non-manufacturer parts, components,
equipment, materials, or additives. Nor do your
warranties cover the costs of repairing damageor conditions caused by any changes to your
vehicle that do not comply with the manufactur-
ers specifications.
Original Mopar® parts and accessories and
other products approved by the manufacturer,
including qualified advice, are available at your
authorized dealer.
When it comes to service, remember that your
authorized dealer knows your vehicle best, has
the factory-trained technicians and genuine
Mopar® parts, and is interested in your satis-
faction.
Copyright © 2012 Chrysler International.HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which
section contains the information you desire.
Since the specification of your vehicle depends
on the items of equipment ordered, certain
descriptions and illustrations may differ from
your vehicle’s equipment.
The detailed index at the back of this Owner’s
Manual contains a complete listing of all sub-
jects.
Consult the following table for a description of
the symbols that may be used on your vehicle or
throughout this Owner’s Manual:
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NOTE:You can insert the double-sided emergency
key into the lock cylinders with either side up.
Removing Key Fob From IgnitionPlace the shift lever in PARK. Turn the Key Fob to
the OFF position and then remove the Key Fob.
With the Keyless Enter-N-Go™ feature, the
EVIC will display the ignition switch position
“OFF/ACC/RUN”. Refer to “Electronic Vehicle
Information Center (EVIC)” in “Understanding
Your Instrument Panel” for further information.NOTE:
•
If you try to remove the Key Fob before
you place the shift lever in PARK, it may
become trapped temporarily in the igni-
tion switch. If this occurs, rotate the key
to the right slightly, then remove the Key
Fob as described. If a malfunction occurs,
the system will trap the key in the ignition
switch to warn you that this safety feature
is inoperable. The engine can be started
and stopped, but the Key Fob cannot be
removed until you obtain service.
•
The power window switches, radio, power
sunroof (if equipped), and power outlets will
remain active for up to 10 minutes after the
ignition switch is turned to the OFF position.
Opening either front door will cancel this
feature. The time for this feature is program-
mable. Refer to “Electronic Vehicle Informa-
tion Center (EVIC)/Personal Settings
(Customer-Programmable Features)” in “Un-
derstanding Your Instrument Panel” for fur-
ther information.
CAUTION!
• If your vehicle battery becomes low or
dead, your Key Fob will become locked in
the ignition.
• Do not attempt to remove the Key Fob
while in this condition, damage could occur
to the Key Fob or ignition module. Only
remove the emergency key for locking and
unlocking the doors.
• Leave the Key Fob in the ignition and
either:
• Jump Start the vehicle.
• Charge the battery.
WARNING!
•When leaving the vehicle, always remove
the Key Fob from the vehicle and lock your
vehicle.
• Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
(Continued)
Emergency Key Removal
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To Release The Steering Wheel LockCycle the ignition and start the engine.
NOTE:
If you turned the wheel to the right to engage
the lock, you must turn the wheel slightly to
the right to disengage it. If you turned the
wheel to the left to engage the lock, turn the
wheel slightly to the left to disengage it.
SENTRY KEY®
The Sentry Key® Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses the factory-mated Key Fob
with Remote Keyless Entry (RKE) transmitter
and Wireless Ignition Node (WIN) to prevent
unauthorized vehicle operation. Therefore, only
Key Fobs that are programmed to the vehicle
can be used to start and operate the vehicle.
The system will shut the engine off in two sec-
onds if an invalid Key Fob is used to start the
engine.After turning the ignition switch to the ON/RUN
position, the Vehicle Security Light will turn on
for three seconds for a bulb check. If the light
remains on after the bulb check, it indicates that
there is a problem with the electronics. In addi-
tion, if the light begins to flash after the bulb
check, it indicates that someone used an invalid
Key Fob to start the engine. Either of these
conditions will result in the engine being shut off
after two seconds.
If the Vehicle Security Light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible
by an authorized dealer.
CAUTION!
•
Do not make modifications or alterations to
the immobilizer system. Modifications or
alterations to the immobilization system
may result in a loss of security protection.
(Continued)
CAUTION!(Continued)
•The Sentry Key® Immobilizer system is
not compatible with some after-market re-
mote starting systems. Use of these sys-
tems may result in vehicle starting prob-
lems and loss of security protection.
All of the Key Fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
Replacement Keys
NOTE:
Only Key Fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a Key Fob is
programmed to a vehicle, it cannot be pro-
grammed to any other vehicle.
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CAUTION!
•Always remove the Key Fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
• With Keyless Enter-N-Go™, always re-
member to place the ignition in the OFF
position.
At the time of purchase, the original owner is
provided with a four-digit Personal Identification
Number (PIN). Keep the PIN in a secure loca-
tion. This number is required for authorized
dealer replacement of Key Fobs. Duplication of
Key Fobs may be performed at an authorized
dealer.
NOTE:
When having the Sentry Key® Immobilizer
system serviced, bring all vehicle ignition
keys with you to an authorized dealer.Customer Key ProgrammingProgramming Key Fobs or RKE transmitters
may be performed at an authorized dealer.
General InformationThe Sentry Key® operates on a carrier fre-
quency of 433.92 MHz. The Sentry Key® Im-
mobilizer system will be used in the following
European countries, which apply Directive
1999/5/EC: Austria, Belgium, Czech Republic,
Denmark, Finland, France, Germany, Greece,
Hungary, Ireland, Italy, Luxembourg, Nether-
lands, Norway, Poland, Portugal, Romania,
Russian Federation, Slovenia, Spain, Sweden,
Switzerland, Yugoslavia, and United Kingdom.
Operation is subject to the following conditions:
• This device may not cause harmful interfer-
ence.
• This device must accept any interference
that may be received, including interference
that may cause undesired operation.
PREMIUM VEHICLE SECURITY
ALARM — IF EQUIPPED
The Premium Vehicle Security Alarm system
monitors the doors, hood latch, liftgate flipper
glass, and liftgate for unauthorized entry and
the ignition switch for unauthorized operation.
The system also includes a dual function intru-
sion sensor and vehicle tilt sensor. The intrusion
sensor monitors the vehicle interior for motion.
The vehicle tilt sensor monitors the vehicle for
any tilting actions (tow away, tire removal, ferry
transport, etc). A siren with battery backup
which senses interruptions of power and com-
munications is also included.
If a perimeter violation triggers the security
system, the siren will sound for 30 seconds and
the exterior lights will flash followed by approxi-
mately five seconds of no activity. This will
continue for eight cycles if no action is taken to
disarm the system.
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WARNING!
•For personal security and safety in the
event of a collision, lock the vehicle doors
before you drive as well as when you park
and leave the vehicle.
•
When leaving the vehicle, always remove
the Key Fob from the vehicle and lock your
vehicle. Unsupervised use of vehicle equip-
ment may cause severe personal injuries or
death.
•Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the shift lever.
•Do not leave the Key Fob in or near the
vehicle, or in a location accessible to children,
and do not leave a vehicle equipped with
Keyless Enter-N-Go™ in the ACC or ON/RUN
mode. A child could operate power windows,
other controls, or move the vehicle.
Power Door LocksThe power door lock switch is located on each
front door panel. Press the switch to lock or
unlock the doors.
If the lock knob is down when the door is closed,
the door will lock. Therefore, make sure the Key
Fob is not inside the vehicle before closing the
door.
If you press the door lock switch while the Key
Fob is in the ignition switch and the driver’s door
is open, the doors will not lock. If a rear door is locked, it cannot be opened from
inside the vehicle without first unlocking the
door. The door may be unlocked manually by
raising the lock knob.
Automatic Door Locks — If Equipped
The auto door lock feature default condition is
enabled. When enabled, the door locks will lock
automatically when the vehicle’s speed ex-
ceeds 15 mph (24 km/h). The auto door lock
feature can be enabled or disabled by your
authorized dealer per written request of the
customer. Please see your authorized dealer for
service.
Automatic Unlock On Exit Feature — If
Equipped
If Auto Unlock is enabled, this feature will unlock
all the doors when the driver’s door is opened if
the vehicle is stopped and in PARK or NEU-
TRAL. Refer to “Electronic Vehicle Information
Center (EVIC)/Personal Settings (Customer-
Programmable Features)” in “Understanding
Your Instrument Panel” for further information.
Power Door Lock Switch
22

Automatic Locking Retractor Mode
(ALR) — If Equipped
In this mode, the shoulder belt is automatically
pre-locked. The belt will still retract to remove
any slack in the shoulder belt. The Automatic
Locking Mode is available on all rear
passenger-seating positions with a combination
lap/shoulder belt. Use the Automatic Locking
Mode anytime a child safety seat is installed in
a seating position that has a belt with this
feature. Children 12 years old and under should
always be properly restrained in the rear seat.
How To Engage The Automatic Locking
Mode
1. Buckle the combination lap and shoulder
belt.
2. Grasp the shoulder portion and pull down-
ward until the entire belt is extracted.
3. Allow the belt to retract. As the belt retracts,
you will hear a clicking sound. This indicates the
safety belt is now in the Automatic Locking
Mode.How To Disengage The Automatic Locking
Mode
Unbuckle the combination lap/shoulder belt and
allow it to retract completely to disengage the
Automatic Locking Mode and activate the ve-
hicle sensitive (emergency) locking mode.
WARNING!
•
The belt and retractor assembly must be
replaced if the seat belt assembly Auto-
matic Locking Retractor (ALR) feature or
any other seat belt function is not working
properly when checked according to the
procedures in the Service Manual.
• Failure to replace the belt and retractor
assembly could increase the risk of injury
in collisions.
Energy Management FeatureThis vehicle has a safety belt system with an
Energy Management feature in the front seating
positions to help further reduce the risk of injury
in the event of a head-on collision. This safety belt system has a retractor assem-
bly that is designed to release webbing in a
controlled manner. This feature is designed to
help reduce the belt force acting on the occu-
pant’s chest.
Seat Belt PretensionersThe seat belts for both front seating positions are
equipped with pretensioning devices that are de-
signed to remove slack from the seat belt in the
event of a collision. These devices may improve
the performance of the seat belt by assuring that
the belt is tight about the occupant early in a
collision. Pretensioners work for all size occu-
pants, including those in child restraints.
NOTE:
These devices are not a substitute for
proper seat belt placement by the occupant.
The seat belt still must be worn snugly and
positioned properly.
The pretensioners are triggered by the Occupant
Restraint Controller (ORC). Like the air bags, the
pretensioners are single use items. A deployed
pretensioner or a deployed air bag must be re-
placed immediately.
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