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CD Voice Commands
If you are listening to a CD, press the voice button on the
steering wheel controls. When prompted, say any of the
commands in the following chart.
If you are not listening to a CD, press the voice button and, after the
tone, say “CD”, then any of the commands in the following chart.
CD voice commands
“Play”
“Play next track”
“Play previous track”
“Play track <1–512>”
“Pause”
“Repeat”
“Repeat Track”
“Repeat Folder”*
“Repeat Off”
“Shuffle”
“Shuffle CD”*
“Shuffle Folder”*
“Shuffle Off”
“Help”
*(WMA or MP3 only)
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To view song information such as Title, Artist, File, Folder, Album, and
Genre, touch the on-screen album art.
You can also pressWhat’s Playingto hear how the system pronounces
the current band and song. This can be helpful when using voice
commands to make sure the system correctly plays your request.
In order to playback video from your iPod/iPhone(if compatible), you
MUST have a special combination USB/RCA composite video cable
(available for purchase from Apple). When the cable is connected to
your iPod/iPhone, plug the other end into both the RCA jacks and the
USB port.
USB and SD Card Voice Commands
If you are listening to a USB device or an SD card, press the
voice button on the steering wheel controls. When prompted,
say any of the commands in the following chart.
If you are not listening to a USB device or an SD card, press the voice
button and, after the tone, say “USB” or “SD Card”, then any of the
commands in the following chart.
USB and SD card voice commands
“Browse”1
“Next”
“Pause”
“Play”
“Play Album ”
“Play All”
“Play Artist ”
“Play Audiobook ”
“Play Author ”
“Play Composer ”
“Play Folder ”
“Play Genre ”
“Play Movie ”
2
“Play Playlist ”
“Play Podcast ”
“Play Podcast Episode ”
“Play Similar Music”
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Bluetooth Audio
Your system allows you to stream audio over your vehicle’s speakers from
your connected, Bluetooth-enabled cellular phone.
To access, press the lower left corner on the touchscreen, then
select the BT tab.
Bluetooth Audio Voice Commands
If you are listening to a Bluetooth Audio device, press the voice
button on the steering wheel controls. When prompted, say any
of the commands in the following chart.
If you are not listening to a Bluetooth Audio device, press the voice
button and, after the tone, say “Bluetooth Audio”, then any of the
commands in the following chart.
Bluetooth audio voice commands
“Next”
“Pause”
“Play”
“Previous”
“Help”
A/V Inputs
Your A/V inputs allow you to connect an
auxiliary audio/video source (game
systems, personal camcorders, etc.) by
connecting RCA cords (not included) to
these input jacks. The jacks are yellow,
red and white and are located either
behind a small access door on the
instrument panel or in your center console.
You can also use the A/V inputs as an auxiliary input jack (AIJ) to play
music from your portable music player over your vehicle’s speakers. Plug
in your 1/8 in. (3.5 mm) RCA adapter into the two left A/V input jacks
(red and white).
Press the lower left corner of the touchscreen, then, select A/V inputs.
To use the auxiliary input jack feature, make sure that your portable
music player is designed to be used with headphones and that it is fully
charged. You also need an audio extension cable with stereo male 1/8 in.
(3.5 mm) connectors at one end and a RCA jack at the other.
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5. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
6. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Pairing Subsequent Phones
Note:Make sure the vehicle ignition and radio are turned on and that
the transmission is in P (Park).
1. Press Menu > Settings > Phone > Bluetooth Devices > Add Device.
2. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC on the screen. The display indicates when the
pairing is successful.
4. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Making Calls
Press the voice button. When prompted, say “Call ” or
say “Dial”, then the desired number.
To end the call or exit phone mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone sounds. Call information appears
in the display if it’s available.
Accept the call by pressing Accept on the touchscreen or by
pressing the phone button on your steering wheel controls.
Reject the call by pressing Reject on the touchscreen or by pressing and
holding the phone button on your steering wheel controls.
Ignore the call by doing nothing. SYNClogs it as a missed call.
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If you select: You can:
Manage PhonebookAccess features such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Display call historyDisplay call history.
*If compatible
Phone Voice Commands
Press the voice button on the steering wheel controls. After the
tone, say any of the following commands:
“PHONE”
“Bluetooth Off”
“Bluetooth On”
“Call”
“Call ”
“Call at home”
“Call at work”
“Call on cell”
“Call on other”
“Call Voicemail”
“Dial”
“Do not disturb off”
“Do not disturb on”
“Forward text messages”
“Go to hands free”
1
“Hold Call Off”1
“Hold On”1
“Join Calls”1
“Listen to text messages”
“Messages”2
“Mute Call”1
“Pair Phone”
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Disconnecting from SYNCServices
1. Press and hold the phone button on the steering wheel.
2. Say “Goodbye” from the SYNC Services main menu.
TDI options
PersonalizingYou can personalize your services feature to
provide quicker access to your most used or
favorite information. You can save address points
such as, work or home. You can also save
favorite information like sports teams, such as
Detroit Lions, or a news category. To learn more,
log onto www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while you
are connected to SYNC TDI Services) to
interrupt a voice prompt or an audio clip (such
as a sports report) and say your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any vehicle
equipped with Traffic, Directions and
Information and continue enjoying your
personalized services.
SYNCServices Voice Commands
When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel controls. When
prompted, say any of the following commands:
“SYNC SERVICES”
“Services”
“Update Route”
“Route Status”
“Navigation Voice On”
“Navigation Voice Off”
“Cancel Route”
“Next Turn”
“Route Summary”
“Help”
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•For information on airbag deployment, refer to theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, refer to theRoadside
Emergencieschapter.
Setting 911 Assist™ On
Press the information button > SYNC Apps. > 911 Assist, then
select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist, or
•Pressing Menu > Help > 911 Assist.
To Ensure that 911 Assist™ Works Properly
•SYNCmust be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC911 Assist™ feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist™); however, if 911 Assist™ is
triggered, SYNCtries to contact emergency services. If a connected
phone is damaged or loses connection to SYNC, SYNCsearches for,
and tries to connect to, any available previously paired phone and tries to
make the call to 911.
Before making the call:
•SYNCprovides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNCattempting to dial
911.
•SYNCsays the following, or a similar message: “SYNCwill attempt
to call 911, to cancel the call, press Cancel on your screen or press
and hold the phone button on your steering wheel.”
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Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note:Cellular phone and SMS charges may apply when making a report.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of diagnostic report card. The Vehicle Health Report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer
Making a Report
To run a report by touchscreen, touch the information button >
SYNC Apps > Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle Health
Report”.
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you
do not want to disclose your cellular phone number or vehicle
information, do not run the feature or set up your Vehicle Health Report
profile at www.SYNCMyRide.com. Refer to www.SYNCMyRide.com -
Vehicle Health Report Terms and Conditions, and Privacy Statement - for
more information.
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