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USING YOUR VOICE RECOGNITION SYSTEM
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in front
of you.
Initiating a Voice Session
Push the voice icon; a tone sounds and “Listening” appears in
the display. Say any of the following:
Say: If you want to:
“Phone” Make calls.
“USB” Access the device connected to your USB
port.
“Bluetooth Audio” Stream audio from your phone.
“Line in” Access the device connected to the auxiliary
input jack.
“Cancel” Cancel the requested action.
“SYNC” Return to the main menu.
“Voice settings” Adjust the level of voice interaction and
feedback.
“Vehicle Health Report” Run a vehicle health report.*
“Services” Access the SYNC Services portal.*
“Mobile Apps” Access mobile applications.*
“Help” Hear a list of voice commands available in the
current mode.
*If equipped, U.S. only
System Interaction and Feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize the voice
recognition system to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to help you
learn to use the system. You can change these settings at any time.
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5. Press OK when the desired option appears in the radio display. Set
On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder. Off
with reminder provides a display and voice reminder at phone connection
at vehicle start. Off without reminder provides a display reminder only
without a voice reminder at phone connection.
To make sure that 911 Assist™ works properly:
•SYNCmust be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC911 Assist™ feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist™); however, if 911 Assist™ is
triggered, SYNCtries to contact emergency services. If a connected
phone is damaged or loses connection to SYNC, SYNCsearches for,
and tries to connect to, any available previously paired phone and tries to
make the call to 911.
Before making the call:
•SYNCprovides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNCattempting to dial
911.
•SYNCsays the following, or a similar message: “SYNCwill attempt
to call 911, to cancel the call, press Cancel on your screen or press
and hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
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2. Follow the voice prompts to select your destination. Once your
destination is selected, your current vehicle location is uploaded and
a route based on current traffic conditions is calculated and sent back
to your vehicle. After the route download is complete, the phone call
is automatically ended. You then receive audible and visual driving
instructions as you travel towards you destination.
3. While on an active route, you can select or say “Route Summary” or
“Route Status” to view the Route Summary turn list or the Route
Status ETA. You can also turn voice guidance on or off, cancel the
route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
Disconnecting from SYNCServices
1. Press and hold the phone button on the steering wheel.
2. Say “Goodbye” from the SYNC Services main menu.
SYNC Services Quick Tips
PersonalizingYou can personalize your services feature to
provide quicker access to your most used or
favorite information. You can save address
points such as, work or home. You can also
save favorite information like sports teams,
such as Detroit Lions, or a news category. To
learn more, log onto www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while you
are connected to SYNC TDI Services) to
interrupt a voice prompt or an audio clip
(such as a sports report), wait for the
listening tone, and say your voice command.
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ACCESSING AND ADJUSTING MODES THROUGH YOUR
INFOTAINMENT DISPLAY (IF EQUIPPED)
The infotainment display is located on the right side of your instrument
cluster. It allows you to view and make minor adjustments to active
modes without taking your hands off the wheel. For example:
•In entertainment mode, you can view what is now playing, change the
audio source, select presets and make some adjustments.
•In phone mode, you can accept or reject an incoming call.
•In navigation mode (if equipped), you can view the current route or
activate a route.
•In climate mode, the driver side temperature can bet set as well as fan
speed.
Use the OK and arrow buttons on
the right side of your steering wheel
to scroll through the available
modes:
Entertainment
Phone
km/h
80
60
40
20
0
20
0 40 60 80
100120140160180
200
220
100120140
MPH
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Navigation
Climate
You can make selections from the menu by using the OK button or
touching the screen. If you make a selection by touching the screen, the
selection menu expands and you are allowed different options.
•Press the up and down arrows to scroll through the modes.
•Press the right arrow to enter the mode.
•Press the left or right arrows to make adjustments within the chosen
mode.
•Press OK to confirm your selection.
Note:If your vehicle is not equipped with navigation, Compass appears
in the display instead of Navigation. If you press the right arrow to go
into the Compass menu, you can see the compass graphic. The compass
displays the direction in which the vehicle is traveling, not “true”
direction (i.e. if the vehicle is traveling west, the middle of the compass
graphic displays west; north displays to the left of west though its “true”
direction is to the right of west.)
USING YOUR VOICE RECOGNITION SYSTEM
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in front
of you. The system provides feedback through audible tones, prompts,
questions and spoken confirmations depending on the situation and the
chosen level of interaction (voice settings).
The system also asks short questions (confirmation prompts) when it is
not sure of your request or when there are multiple possible responses to
your request.
When using voice commands, words and icons may also appear in the
lower left status bar indicating the status of the voice session (i.e.,
listening, success, failed, paused or try again).
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LISTENING TO MUSIC
Your system offers many media options. You can access these options
using the touchscreen or voice commands.
Browse Voice Commands
When listening to any type of audio, you can browse through other
devices without having to change sources. For example, if you are
currently listening to the radio, you can browse all the artists that are
stored on your USB device.
Press the voice icon on the steering wheel. When prompted, you
can say:
Browse voice commands
“Browse SIRIUS Channel Guide”1
“Browse Channels”1
“Browse CD Track List”
“Browse SD Card”
“Browse USB”
“Browse Games”
1
“Help”
“Browse”2
1
If equipped with SIRIUSsatellite radio2If you have said “Browse”, you can then say any commands in the
following chart.
“BROWSE”
“SIRIUS Channel Guide”*
“ Games”*
“CD Track List”
“SD Card”
“USB”
“Help”
*If equipped with SIRIUSsatellite radio
For a complete list of “Browse” voice commands, refer toUSB and SD
card voice commandsandBluetooth audio voice commandsin the
following sections.
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Radio Voice Commands
If you are listening to the radio, press the voice button on the
steering wheel controls. When prompted, say any of the
commands in the following chart.
If you are not listening to the radio, press the voice button and, after the
tone, say “Radio”, then any of the commands in the following chart.
“RADIO”
“Radio On”
“Radio Off”
“Set PTY”
“AM”
“AM <530–1710>”
“AM Preset <#>”
“AM Autoset”
“AM Autoset Preset <#>”
“FM”
“FM1”
“FM2”
“FM <87.9–107.9>”
“FM Preset <#>”
“FM 1 Preset <#>”
“FM 2 Preset <#>”
“FM Autoset”
“FM Autoset Preset <#>”
“Preset <#>”
“FM <87.9-107.9> HD <#>”
1
“HD <#>”1
“Tune”2
“Browse”3
“Help”1If available2If you have said, “Tune”, refer to the following “Tune” chart.3If you have said, “Browse”, refer to theBrowse voice commands
earlier in this section.
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SIRIUSSatellite Radio Voice Commands
If you are listening to SIRIUSsatellite radio, press the voice
button on the steering wheel controls. When prompted, say any
of the commands in the following chart.
If you are not listening to SIRIUSsatellite radio, press the voice button
and, after the tone, say “SIRIUS”, then any of the commands in the
following chart.
“SIRIUS”
“Sirius On”
“Sirius Off”
“<0–233>”
“”
“Sports Game”
1
“SAT”
“SAT 1”
“SAT 2”
“SAT 3”
“Preset <#>”
“SAT Preset <#>”
“ SAT 1 Preset <#>”
“SAT 2 Preset <#>”
“SAT 3 Preset <#>”
“Tune”
2
“Help”1Late availability:If you have said, “Sports Game”, refer to the
following “Sports Game” chart.
2If you have said, “Tune”, refer to the following “Tune” chart.
“SPORTS GAME”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Help”
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