2013 FORD MUSTANG phone

In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
SYNC339
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

Vehicle Health Report
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to use.
Visit www.SYNCMyRide.com to register. There is no fee or subscription
associated with Vehicle Health Report, but you must register to use this
feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report privacy notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer
340SYNC
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

If your vehicleis notequipped with a navigation system, run a report by
performing the following (after the vehicle has been running a minimum
of 60 seconds):
1. Press the phone button to enter the Phone Menu.
2. Scroll until Vehicle Health appears in the display, then press OK.
3. Select from one of the options listed in the following table.
If your vehicleisequipped with a navigation system, run a report by
performing the following (after the vehicle has been running a minimum
of 60 seconds):
1. Press the PHONE hard button.
2. Select the Settings tab.
3. Press Advanced, then select Vehicle Health Report.
4. Select from one of the options listed in the following table.
Vehicle Health Report options
Automatic ReportsPress OK and select on or off. Select “On” to
have SYNC automatically prompt you to run a
health report at certain mileage intervals.
Note:You must first turn this feature on
before you can select the mileage intervals at
which you would like to be prompted.
Mileage IntervalsPress OK. Scroll to select between 5,000,
7,500 or 10,000 mile intervals and press OK to
make your selection.
Run ReportPress OK for SYNC to run a health report of
your vehicle’s diagnostic systems and send the
results to Ford where it is combined with
scheduled maintenance information, open
recalls and other field service actions and
un-serviced vehicle inspection items from
your authorized dealer.
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and diagnostic
information about your vehicle. Certain versions or updates to Vehicle Health
Report may also collect additional vehicle information. Ford may use the
vehicle information it collects for any purpose. If you do not want to disclose
your cellular phone number or vehicle information, do not run the feature or
set up your Vehicle Health Report profile at www.SYNCMyRide.com. Refer to
www.SYNCMyRide.com - Vehicle Health Report Terms and Conditions, and
Privacy Statement - for more information.
SYNC341
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

SYNC Services: Traffic, Directions & Information (TDI)
Note:SYNC Services requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. Refer to the
Phone featuresfor pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local conditions
and existing traffic regulations. Do not follow the route suggestions if doing
so would result in an unsafe or illegal maneuver, if you would be placed in
an unsafe situation, or if you would be directed into an area that you
consider unsafe. Maps used by this system may be inaccurate because of
errors, changes in roads, traffic conditions or driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do
not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
1. Press the voice button.
2. When prompted, say “Services”. This initiates an outgoing call to
SYNC Services using your paired and connected Bluetooth-enabled
cellular phone.
342SYNC
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

3. Once you’re connected to the service, follow the voice prompts to
request the desired service such as “Traffic” or “Directions”. You can
also say “What are my choices?” to receive a complete list of available
services from which to choose.
4. Say “Services” to return to the services main menu or for help, say
“Help”.
Connecting to SYNC Services Using the Phone Menu
1. Press the phone button to enter the Phone Menu.
2. Scroll untilServicesappears in the display.
3. Press OK to confirm and enter the Services menu. The display
indicates the system is connecting.
4. Press OK. SYNC initiates the call to the services portal.
5. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Directions. You can also say “What are my
choices?” to receive a complete list of available services from which
to choose.
6. To return to the services menu, say “Services” or for help, say “Help”.
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business
search”. To find the closest business or type of business to your
current location just say “Business search” and then “Search near
me”. If you need further assistance in finding a location you can say
“Operator” at any time within a Directions or Business search to
speak with a live operator. You may also be prompted to speak with
an operator. The live operator can assist you by searching for
businesses by name or by category, residential addresses by street
address or by name or specific street intersections. Operator Assist is
a feature of your SYNC Services subscription. For more information
on Operator Assist visit www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your destination. Once your
destination is selected, your current vehicle location is uploaded and
a route based on current traffic conditions is calculated and sent back
to your vehicle. After the route download is complete, the phone call
is automatically ended. You then receive audible and visual driving
instructions as you travel towards you destination.
3. While on an active route, you can select or say “Route summary” or
“Route status” to view the Route Summary turn list or the Route
Status ETA. You can also turn voice guidance on or off, cancel the
route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
SYNC343
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Good-bye” from the SYNC Services main menu.
SYNC Services Quick Tips
PersonalizingYou can personalize your services feature to
provide quicker access to your most used or
favorite information. You can save address
points such as, work or home. You can also
save favorite information like sports teams or
a news category. To learn more, log onto
www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while you
are connected to SYNC TDI Services) to
interrupt a voice prompt or an audio clip
(such as a sports report), wait for the
listening tone, and say your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with Traffic, Directions and
Information and continue enjoying your
personalized services.
You can even access your account outside the
vehicle. Just use the number on your phone’s
call history. Traffic and Directions features do
not function properly but information services
and the 411 connect and text message
features are available.
SYNC AppLink
SYNC AppLink is a software application which allows you to connect to
and use applications on your smartphone such as Pandora and Stitcher
via your SYNC system (provided your phone is compatible with these
features). For troubleshooting tips, available applications, and a list of
supported smart phone devices, please visit www.SYNCMyRide.com.
If your vehicleis notequipped with a navigation system, you can access
AppLink from the media menu, phone menu or by using voice commands.
344SYNC
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

To access using the media menu:
1. Press AUX. Media Menu displays on-screen.
2. Press MENU, then scroll to Mobile Apps and press OK to see a list of
available applications.
3. Once started, press MENU to access the media menu.
4. Scroll to the desired application (i.e. Pandora), then press OK. From
here you can access the features which accompany the application
such as Thumbs up, Thumbs down, etc. For more information, please
visit www.SYNCMyRide.com.
To access using the phone menu:
1. Press the phone button. Media Menu displays on-screen.
2. Press MENU, then scroll to Mobile Apps and press OK to see a list of
available applications.
3. Once started, press MENU to access the media menu.
4. Scroll to the desired application (i.e. Pandora), then press OK. From
here you can access the features which accompany the application
such as Thumbs up, Thumbs down, etc. For more information, please
visit www.SYNCMyRide.com.
Note:iPhoneusers need to connect the phone to the USB port in order
to start the application. It is recommended to lock your iPhoneafter
starting an application.
To access using voice commands:
1. Press the voice icon.
2. When prompted, say “Mobile Apps”.
3. Say the name of the application after the tone.
Note:Your smart phone must be paired and connected to access
AppLink using voice commands.
If your vehicleisequipped with a navigation system:
1. Press the PHONE hard button.
2. Select the SYNC APPS tab, then select Mobile Apps.
3. Select an application (for example, Pandora) or, if there are not any
listed, select Find Applications.
4. When a mobile media application has been selected, use the
on-screen display or press Mobile Apps Menu to access the features
which accompany the application such as Thumbs up, Thumbs down,
etc. For more information, please visit www.SYNCMyRide.com.
SYNC345
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

When you select: You can:
PlaylistsAccess your playlists (from formats such as
ASX, .M3U, .WPL, .MTP.). The system lists
your playlists alphabetically in flat file mode.
If there are more than 255, they are organized
into alphabetical categories.
TracksSearch for and play a specific track which has
been indexed. SYNC lists your tracks
alphabetically in flat file mode. If there are
more than 255, SYNC automatically organizes
them into alphabetical categories.
Explore USBExplore all supported digital media on your
media device connected to the USB port. You
can only view media content which is
compatible with SYNC; other files saved are
not visible.
Bluetooth Audio
Your system allows you to stream audio over your vehicle’s
speakers from your connected, Bluetooth-enabled cellular
phone.
To access:
1. Make sure your paired phone is in streaming mode.
2. Press the MEDIA hard button.
3. Select the User Device tab, then press Source repeatedly until BT
Audio appears.
Line In (Auxiliary Input Jack)
Your system allows you to select and play music from your
portable music player over the vehicle’s speakers.
To access:
1. Make sure your paired phone is in streaming mode.
2. Press the MEDIA hard button.
3. Select the User Device tab, then press Source repeatedly until Line In
appears.
350SYNC
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)