2013 FORD MUSTANG phone

Privacy Information
When a cellular phone is connected to SYNC, the system creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to the
system. In addition, if you connect a media device, the system creates
and retains an index of supported media content. The system also
records a short development log of approximately 10 minutes of all
recent system activity. The log profile and other system data may be
used to improve the system and help diagnose any problems that may
occur.
The cellular profile, media device index, and development log will remain
in the vehicle unless you delete it and are generally accessible only in the
vehicle when the cellular phone or media player is connected. If you no
longer plan to use the system or the vehicle, we recommend you perform
a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada
will not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist™ (if equipped),
Vehicle Health Report (if equipped), and Traffic, Directions and
Information (if equipped).
SYNC323
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

USING VOICE RECOGNITION
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in front
of you.
Initiating a Voice Session
Push the voice icon; a tone sounds and “Listening” appears in
the display. Say any of the following:
Say: If you want to:
“Phone” Make calls.
“USB” Access the device connected to your USB
port.
“Bluetooth Audio” Stream audio from your phone.
“Line in” Access the device connected to the auxiliary
input jack.
“Cancel” Cancel the requested action.
“SYNC” Return to the main menu.
“Voice settings” Adjust the level of voice interaction and
feedback.
“Vehicle Health Report” Run a vehicle health report.
*
“Services” Access the SYNC Services portal.*
“Mobile Apps” Access mobile applications.*
“Help” Hear a list of voice commands available in the
current mode.
*If equipped, U.S. only
System Interaction and Feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize the voice
recognition system to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to help you
learn to use the system. You can change these settings at any time.
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2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

Adjusting the Interaction Level
Push the voice icon; when prompted, say “Voice settings”, then
any of the following:
When you say: The system:
“Interaction mode standard” Provides more detailed interaction and
guidance.
“Interaction mode advanced” Provides less audible interaction and
more tone prompts.
The system defaults to the standard interaction mode.
Confirmation prompts are short questions the system asks when it is not
sure of your request or when there are multiple possible responses to your
request. (For example, the system may ask “Phone, is that correct?”) If
turned off, the system simply makes a best guess as to what you requested
and you may still occasionally be asked to confirm settings.
“Confirmation prompts on”
“Confirmation prompts off”
The system creates candidate lists when it has the same confidence level
of several options based on your voice command. When turned on, you
may be prompted with as many as four possibilities for clarification.
For example, “Say 1 after the tone to call John Doe at home. Say 2 after
the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane
Doe at home.” Or, “Say 1 after the tone to play John Doe, Say 2 after the
tone to play Johnny Doe.”
“Phone candidate lists on”
“Phone candidate lists off”
“Media candidate lists on”
“Media candidate lists off”
Helpful Hints
•Make sure the interior of the vehicle is as quiet as possible. Wind noise
from open windows and road vibrations may prevent the system from
correctly recognizing spoken commands.
•After pressing the voice icon, wait until after the tone sounds and
“Listening” appears before saying a command. Any command spoken
prior to this does not register with the system.
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2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

•Speak naturally, without long pauses between words.
•At any time you can interrupt the system while it is speaking by
pressing the voice icon.
USING SYNC WITH YOUR PHONE
Hands-free calling is one of the main features of SYNC. While the system
supports a variety of features, many are dependent on your cellular
phone’s functionality. At a minimum, most cellular phones with Bluetooth
wireless technology support the following functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dialing a number
•Redialing
•Call waiting notification
•Caller ID
Other features such as text messaging using Bluetooth and automatic
phonebook download are phone-dependent features. To check your
phone’s compatibility, refer to your phone’s user manual and visit
www.SYNCMyRide.com or www.syncmaroute.ca.
Pairing a Phone for the First Time
Note:Make sure the vehicle ignition and radio are turned on and the
transmission is in P (Park) (vehicles equipped with an automatic
transmission) or 1st gear (vehicles equipped with a manual transmission).
Wirelessly pairing your phone with SYNC allows you to make and receive
hands-free calls.
1. Press the PHONE hard button; when the display indicates no phone
is paired, press the Settings tab, then Add.
2. If Bluetooth is on, SYNC begins the pairing process between your
Bluetooth-enabled phone or device and SYNC. Refer to your phone’s
user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display.
4. The display indicates when the pairing is successful.
5. Depending on your phone’s capability and your market, the system
may prompt you with questions such as setting the current phone as
the primary phone (the phone SYNC automatically tries to connect
with first upon vehicle start-up), downloading your phone book, etc.
326SYNC
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

Pairing Subsequent Phones
Note:Make sure the vehicle ignition and radio are turned on and the
transmission is in P (Park) (vehicles equipped with an automatic
transmission) or 1st gear (vehicles equipped with a manual transmission).
Note:SYNC can store up to 12 previously paired phones.
1. Press the PHONE hard button; select the Settings tab, then Add.
2. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
3. The system then prompts with questions such as if you would like to
set the current phone as the primary phone (the phone SYNC
automatically tries to connect with first upon vehicle start-up),
download your phone book, etc.
Phone Voice Commands
Press the voice button and say any of the following:
“PHONE”
“Call ”
“Call at home”
“Call at work” OR “Call in office”
“Call on other”
“Call on mobile OR cell”
“Dial”
*
*
If you have said “Dial”, refer to the “Dial” table below.
“DIAL”
“411” (four-one-one), “911” (nine-one-one), etc.
“700 (seven hundred)” (seven hundred)
“800 (eight hundred)” (eight hundred)
“900 (nine hundred)” (nine hundred)
“#” “/” (pound, slash)
“ 0–9”
“Asterisk” (*)
“Clear” (deletes all entered digits)
“Delete” (deletes one digit)
SYNC327
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

“DIAL”
“Plus”
“Star”
Note:To exit dial mode, press and hold the phone button or press
MENU to go to the PHONE menu.
At any time, you can say the following global commands:
GLOBAL COMMANDS
“Exit”
“Help”
“Phone”
“ Services”
*
“Vehicle Health Report”*
“Voice settings”
*If equipped, U.S. only
Making Calls Using the Touchscreen
Press the PHONE hard button, then choose between three ways to make
a call:
1. Use the keypad on the Phone tab to manually enter a phone number
and press SEND.
2. Select the Phonebook tab (if the desired number is saved in the
downloaded phone book information). Use the directory buttons to
browse to the desired contact, then press DIAL. (This is a
phone-dependent feature.)
3. Select the Call History tab (if the desired number is saved in the
downloaded call history information), then press DIAL. (This is a
phone-dependent feature.)
Making Calls Using Voice Commands
Press the voice button and when prompted say “Phone”.
1. Say “Call ” or “Dial”, then the desired
number.
2. When the system confirms the number, say “Dial” or “Call” to initiate
the call.
To erase the last spoken digit, say “Delete”; to erase all spoken digits, say
“Clear”.
To end the call, press and hold the phone button.
328SYNC
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

Receiving Calls
When receiving a call, you can:
•Answer the call by pressing the phone button.
•Reject the call by pressing and holding the phone button.
•Ignore the call by doing nothing.
Phone Options during an Active Call
During an active call, you have additional menu features which become
available such as putting a call on hold, joining calls, etc.
To access:
1. Press the PHONE hard button.
2. Select from the following options:
When you select: You can:
SendReceive an incoming call, make an outgoing
call or redial.
EndEnd or ignore a call.
Privacy Mode
*Switch a call from an active hands-free
environment to your cellular phone for a more
private conversation.
Hold Call
*Put an active call on hold.
Press OK when Hold on/off appears.
Join Calls
*Join two separate calls.
Quick DialSave frequently called numbers for quick
access. You can select and save numbers from
the Phonebook or Call History tabs.
*This is a phone-dependent feature.
SYNC329
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)

Accessing Features through the Phone Menu
SYNC’s phone menu allows you to redial a number, access your call
history and phone book and send text messages as well as access phone
and system settings. You can also access advanced features such as 911
Assist™, Vehicle Health Report and SYNC Apps.
1. Press the PHONE hard button.
2. Select from the following:
When you select: You can:
PhoneAccess basic options such as making calls,
ending calls and joining calls.
Phonebook
1Allows you to access your downloaded
phonebook.
SYNC categorizes your contacts alphabetically
in the Quick Sort buttons on the right of the
screen. The buttons are highlighted if there
are contacts stored in that category. Press the
highlighted category to access those listings.
Call History
2Allows you to access any previously dialed,
received or missed calls while your phone has
been connected to the system.
Text MessagingAllows you to send, download and delete text
messages.
SettingsAccess Bluetooth Devices menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (911 Assist,
Vehicle Health Report, factory defaults,
master reset, etc.).
SYNC AppsAccess the SYNC services portal where you
can request various types of information,
traffic reports and directions.
1This is a speed-dependent and phone-dependent feature.
2This is a phone-dependent feature.
330SYNC
2013 05+ Mustang(197)
Owners Guide gf, 1st Printing
USA(fus)