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To access using the media menu:
1. Press AUX. Media Menu displays on-screen.
2. Press MENU, then scroll to Mobile Apps and press OK to see a list of
available applications.
3. Once started, press MENU to access the media menu.
4. Scroll to the desired application (i.e. Pandora), then press OK. From
here you can access the features which accompany the application
such as Thumbs up, Thumbs down, etc. For more information, please
visit www.SYNCMyRide.com.
To access using the phone menu:
1. Press the phone button. Media Menu displays on-screen.
2. Press MENU, then scroll to Mobile Apps and press OK to see a list of
available applications.
3. Once started, press MENU to access the media menu.
4. Scroll to the desired application (i.e. Pandora), then press OK. From
here you can access the features which accompany the application
such as Thumbs up, Thumbs down, etc. For more information, please
visit www.SYNCMyRide.com.
Note:iPhoneusers need to connect the phone to the USB port in order
to start the application. It is recommended to lock your iPhoneafter
starting an application.
To access using voice commands:
1. Press the voice icon.
2. When prompted, say “Mobile Apps”.
3. Say the name of the application after the tone.
Note:Your smart phone must be paired and connected to access
AppLink using voice commands.
If your vehicleisequipped with a navigation system:
1. Press the PHONE hard button.
2. Select the SYNC APPS tab, then select Mobile Apps.
3. Select an application (for example, Pandora) or, if there are not any
listed, select Find Applications.
4. When a mobile media application has been selected, use the
on-screen display or press Mobile Apps Menu to access the features
which accompany the application such as Thumbs up, Thumbs down,
etc. For more information, please visit www.SYNCMyRide.com.
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USING SYNC WITH YOUR MEDIA PLAYER
You can access and play music from your digital music player over the
vehicle’s speaker system using the system’s media menu or voice
commands. You can also sort and play your music by specific categories
such as artists, albums, etc.
SYNC is capable of hosting nearly any digital media player including:
iPod, Zune™, “Plays from device” players, and most USB drives. SYNC
also supports audio formats such as MP3, WMA, WAV and ACC.
Connecting Your Digital Media Player to the USB Port
Note:If your digital media player has an on/off switch, ensure that the
device is turned on.
To connect using voice commands:
1. Plug the device into the vehicle’s USB port.
2. Press the voice icon and when prompted, say “User device”.
3. You can now play music by saying any of the appropriate voice
commands, such as:
•Play All
•Play Artist
•Play Album
•Play Genre
•Play Playlist
•Play Track
To connect using the system menu:
1. Plug the device into the vehicle’s USB port.
2. Press the MEDIA hard button.
3. Select the User Device tab, the press Source repeatedly until USB
appears.
4. Press Music Library.
5. Select from the listed features.
Once connected, the system indexes any readable media files. (The time
required to complete this depends on the size of the media content being
indexed.) If Autoplay is on, you can access media files randomly as they
are indexed. If turned off, indexed media is not available until the
indexing process is complete. SYNC is capable of indexing thousands of
average size media and notifies you if the maximum indexing file size is
reached.
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What’s Playing?
At any time when a track is playing, you can press the voice
icon and ask the system, “What’s playing?”. The system reads
the metadata tags (if populated) of the playing track to you.
Media Voice Commands
Press the voice icon and, when prompted, say “User Device”
then any of the following:
“User Device”
“Autoplay off”
“Autoplay on”
“Pause”
“Play”
“Play album ”
1,3
“Play all”
“Play artist ”1,3
“Play genre ”1,3
“Play next folder”2
“Play next track”
“Play playlist ”1,3
“Play previous folder”2
“Play previous track”
“Play track ”1,3
“Repeat off”
“Repeat on”
“Shuffle off”
“Shuffle on”
“Similar music”
“Voice settings”
1“” is a dynamic listing, meaning that it could be the name of
any desired group, artist, etc.
2Voice commands which are only available in folder mode.
3Voice commands which are not available until indexing is complete.
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Supported Media Players, Formats and Metadata Information
SYNCis capable of hosting nearly any digital media player, including
iPod, Zune™, “Plays from device” players, and most USB drives.
Supported audio formats include MP3, WMA, WAV and AAC.
It is also able to organize your indexed media from your playing device
by metadata tags. Metadata tags are descriptive software identifiers
embedded in the media files which provide information about the file.
If your indexed media files contain no information embedded in these
metadata tags, SYNC may classify the empty metadata tags asUnknown.
Media Menu Sources and Features
The User Device menu allows you to select your media source and how
to play your music (by artist, genre, shuffle, repeat, etc.).
1. Make sure your USB device is plugged in to your system.
2. Press the MEDIA hard button.
3. Select the User Device tab, then press Source repeatedly to cycle
through USB, BT Audio and Line In:
When you select: You can:
Music LibraryAccess SYNC’s many media features, such as:
Play All, Play Artists, Play Albums, Play Tracks,
Play Playlists, and Explore the USB.
Similar MusicPlay music similar to what is currently playing
from the USB port. The system uses the
metadata information of each song to compile a
playlist for you.
The system creates a new list of similar songs
and begin playing. The metadata tags must be
populated for this feature to include each track.
RepeatRepeat any song.
ShuffleRandomly play available media files in the
current playlist.
SettingsAccess Bluetooth Devices menu listings (add,
connect, set as primary, on/off, delete) as well as
Advanced menu listings (prompts, languages,
defaults, master reset, install application and
system information).
TextView additional information, if available.
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Accessing the Media Music Library
This menu allows you to select and play your media by artist, album,
genre, playlist, track, similar music or even to explore what is on your
USB device.
1. Make sure that your device is plugged into the USB port and is
turned on.
2. Press the MEDIA hard button.
3. Select the User Device tab, then press Source repeatedly until USB
appears.
4. Select Music Library.
If there are no media files to access, the display indicates there is no
media. If there are media files, you have the following options to scroll
through and select from:
When you select: You can:
Play all Play all indexed media (tracks) from your
playing device in flat file mode, one at a time
in numerical order.
ArtistsSort all indexed media by artist. Once
selected, the system lists and then play all
artists and tracks alphabetically. If there are
less than 255 indexed artist, they are listed
alphabetically in flat file mode. If there are
more, they are categorized in alphabetical
categories.
AlbumsSort all indexed media by albums. If there are
less than 255 indexed albums, they are listed
alphabetically in flat file mode. If there are
more, they are organized into alphabetical
categories.
GenresSort indexed music by genre (category) type.
SYNC lists the genres alphabetically in flat file
mode. If there are more than 255, SYNC
automatically organizes them into alphabetical
categories.
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When you select: You can:
PlaylistsAccess your playlists (from formats such as
ASX, .M3U, .WPL, .MTP.). The system lists
your playlists alphabetically in flat file mode.
If there are more than 255, they are organized
into alphabetical categories.
TracksSearch for and play a specific track which has
been indexed. SYNC lists your tracks
alphabetically in flat file mode. If there are
more than 255, SYNC automatically organizes
them into alphabetical categories.
Explore USBExplore all supported digital media on your
media device connected to the USB port. You
can only view media content which is
compatible with SYNC; other files saved are
not visible.
Bluetooth Audio
Your system allows you to stream audio over your vehicle’s
speakers from your connected, Bluetooth-enabled cellular
phone.
To access:
1. Make sure your paired phone is in streaming mode.
2. Press the MEDIA hard button.
3. Select the User Device tab, then press Source repeatedly until BT
Audio appears.
Line In (Auxiliary Input Jack)
Your system allows you to select and play music from your
portable music player over the vehicle’s speakers.
To access:
1. Make sure your paired phone is in streaming mode.
2. Press the MEDIA hard button.
3. Select the User Device tab, then press Source repeatedly until Line In
appears.
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System Settings
System settings provide access to your Bluetooth devices and
Advanced menu features.
The Bluetooth menu allows you to add, connect and delete a device as
well as turn the Bluetooth feature on and off.
The Advanced menu allows you to access and set prompts, languages,
defaults and perform a master reset.
Bluetooth Devices Menu Options
This menu allows you to add, connect and delete devices as well as turn
Bluetooth on and off.
1. Press the MEDIA hard button.
2. Select the User Device tab, then BT Devices.
3. Select from:
When you select: You can:
ConnectConnect a previously paired
Bluetooth-enabled phone.
AddAdd a device through Discovery and
Discoverable modes.
DeleteDelete a paired media device.
AdvancedAccess menu listings (prompts, languages,
defaults, master reset, install application and
system information).
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TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, please
refer to the tables below.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an on-line chat (during certain hours). Visit
www.SYNCMyRide.com or www.syncmaroute.ca for more information.
Phone issues
Issue Possible
Cause(s)Possible Solution(s)
A lot of
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting SYNC
performance.Review your phone’s user guide
regarding audio adjustments.
During a call, I can
hear the other
person but they
cannot hear me.Possible phone
malfunction.Try turning off the device,
resetting the device, removing the
device’s battery, then trying again.
SYNC is not able
to download my
phonebook.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try “pushing” your phonebook
contacts to SYNC by using the
Add Contacts feature.
•Use the “SYNCmyphone”
feature available on the website.
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