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Receiving Calls
When receiving a call, you can:
•Answer the call by pressing the phone button.
•Reject the call by pressing and holding the phone button.
•Ignore the call by doing nothing.
Phone Options during an Active Call
During an active call, you have additional menu features which become
available such as putting a call on hold, joining calls, etc.
To access:
1. Press the PHONE hard button.
2. Select from the following options:
When you select: You can:
SendReceive an incoming call, make an outgoing
call or redial.
EndEnd or ignore a call.
Privacy Mode
*Switch a call from an active hands-free
environment to your cellular phone for a more
private conversation.
Hold Call
*Put an active call on hold.
Press OK when Hold on/off appears.
Join Calls
*Join two separate calls.
Quick DialSave frequently called numbers for quick
access. You can select and save numbers from
the Phonebook or Call History tabs.
*This is a phone-dependent feature.
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Accessing Features through the Phone Menu
SYNC’s phone menu allows you to redial a number, access your call
history and phone book and send text messages as well as access phone
and system settings. You can also access advanced features such as 911
Assist™, Vehicle Health Report and SYNC Apps.
1. Press the PHONE hard button.
2. Select from the following:
When you select: You can:
PhoneAccess basic options such as making calls,
ending calls and joining calls.
Phonebook
1Allows you to access your downloaded
phonebook.
SYNC categorizes your contacts alphabetically
in the Quick Sort buttons on the right of the
screen. The buttons are highlighted if there
are contacts stored in that category. Press the
highlighted category to access those listings.
Call History
2Allows you to access any previously dialed,
received or missed calls while your phone has
been connected to the system.
Text MessagingAllows you to send, download and delete text
messages.
SettingsAccess Bluetooth Devices menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (911 Assist,
Vehicle Health Report, factory defaults,
master reset, etc.).
SYNC AppsAccess the SYNC services portal where you
can request various types of information,
traffic reports and directions.
1This is a speed-dependent and phone-dependent feature.
2This is a phone-dependent feature.
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Text Messaging
Note:This is a phone-dependent feature.
SYNC allows you to receive, send, download and delete text messages.
The system can also read incoming text messages to you so that you do
not have to take your eyes off the road.
Receiving a Text Message
Note:This is a phone-dependent feature. Your phone must support
downloading text messages using Bluetooth to receive incoming text
messages.
Note:Forwarding a text message is a speed-dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note:Only one recipient is allowed per text message.
When a new message arrives, an audible tone sounds and the display
indicates you have a new message. You have these options:
1. Press View to receive and open the text message.
2. Press Listen to have SYNC read the message to you.
3. Press Reply to send a message back to the sender.
4. Press Dial to call the sender.
5. Press Cancel to exit the screen.
If you select View, you can:
•Listen as SYNC reads the message to you aloud.
•Compose your own message.*
•Reply to the message.*
•Forward the text message to someone in your phone book or to a
phone number.*
* This is a speed-dependent feature.
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Sending Text Messages
Text messaging is a phone-dependent feature. If your phone is
compatible, SYNC allows you to receive, send, download and delete text
messages.
1. Press the PHONE hard button.
2. Select the Text Messaging tab, then press Compose.
3. Scroll to select from the following options:
Send Text Message?enables you to send a new text message based on
a pre-defined set of 15 messages.
1. Press OK to select. If the system detects your phone does not
support this feature, “Unsupported” appears in the display and SYNC
returns to the main menu.
2. Scroll to cycle through the following options:
Pre-defined text message options
Be there in 10 minutes
Be there in 20 minutes
Call me
Call you later
Can’t talk right now
Can’t wait to see you
I love you
I need more directions
I’m stuck in traffic
No
Thanks
Too funny
Where R you?
Why?
Ye s
1. Select the desired text message. Each text message is sent with the
following signature: “This message was sent from my
Lincoln>”.
2. Press Recipients, then choose who to send it to using the Phone
Book or Phone Number.
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Accessing Your Phone Settings
These are phone-dependent features. Your phone settings allow you to
access and adjust features such as your ring tone, text message
notification, modify your phone book and also set up automatic
download.
1. Press the phone button.
2. Scroll until Phone Settings appears, then press OK.
3. Scroll to select from the following options:
When you select: You can:
Phone StatusSee the provider, name, signal power, battery
power and roaming status of your connected
phone.
Press OK to select and scroll to view the
information. When done, press OK again to
return to the phone status menu.
Set RingerSelect which ring tone sounds during an
incoming call (one of the system’s or your
phone’s).
1. Press OK to select and scroll to hear Ringer
1, Ringer 2, Ringer 3 and Phone Ringer.
2. Press OK to select.
Note:If your phone supports in-band ringing,
your phone’s ringer sounds when Phone
Ringer is chosen.
Message NotificationHave the option of hearing an audible tone to
notify you when a text message arrives.
1. Press OK to select and scroll between
Message Notification On or Message
Notification Off.
2. Press OK to select.
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When you select: You can:
Modify PhonebookModify the contents of your phone book (i.e.
add, delete, download). Press OK to select
and scroll between:
Add Contacts: Press OK to add more contacts
from your phone book. “Push” the desired
contact(s) on your phone. Refer to your
phone’s user guide on how to ’push’ contacts.
Delete Phonebook: Press OK to delete the
current phone book and call history. When
Delete Phonebook appears, press OK to
confirm. SYNC takes you back to the Phone
Settings menu.
Download Phonebook: Press OK to select and
press OK again when Confirm
Download? appears.
Auto DownloadAutomatically download your phone book
each time your phone connects to SYNC.
Press OK to select. When Auto Download
On? appears, press OK to have your
phonebook automatically downloaded each
time.
Select Off to NOT download your phonebook
every time your phone connects to SYNC.
Your phonebook, call history and text
messages can only be accessed when your
specific phone is connected to SYNC.
Note:Downloading times are phone- and
quantity-dependent.
Note:When auto download is on, any
changes, additions or deletions saved since
your last download are deleted.
ReturnExit the current menu.
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System Settings
System Settings provide access to your Bluetooth Devices and
Advanced menu features.
The Bluetooth Devices menu allows you to add, connect, delete and set a
phone as “primary” as well as turn your Bluetooth feature on and off.
The Advanced menu allows you to access and set prompts, languages,
defaults, perform a master reset, install an application and view system
information.
Bluetooth Devices Menu Options
This menu allows you to add, connect, delete, set a phone as primary,
and turn Bluetooth on or off.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Bluetooth Devices appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
Add Bluetooth
Device
*Pair additional phones to the system.
1. Press OK to select, then again when Find
SYNC appears in the display.
2. Follow the directions in your phone’s user guide to
put your phone into discovery mode. A six-digit PIN
appears in the display.
3. When prompted on your phone’s display, enter the
six-digit PIN provided by SYNC.
4. When Set As Primary Phone? appears, press OK.
Scroll to toggle between Yes and No, then press OK.
5. Depending on the functionality of your phone, you
may be asked additional questions (i.e. if you would
like to download your phonebook). Scroll and use OK
to select your responses.
Connect
Bluetooth DeviceConnect a previously paired Bluetooth-enabled phone.
1. Press OK to select and view a list of previously
paired phones.
2. Scroll until the desired device is chosen, then press
OK to connect the phone.
Note:Only one device can be connected at a time.
When another phone is connected, the previous one is
disconnected.
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If you select: You can:
Set As Primary
Phone?Set a previously paired phone as your primary phone.
Press OK to select and scroll to select the desired
phone. Press OK to confirm
Note:SYNC attempts to connect with the primary
phone at every ignition cycle. When a phone is
selected as primary, it appears first in the list and is
marked with an *.
Set Bluetooth
On/OffTurn the Bluetooth feature on and off.
Press OK and scroll to toggle between On and Off.
When the desired selection is chosen, press OK.
Note:Turning Bluetooth off disconnects all Bluetooth
devices and deactivates all Bluetooth features.
Delete DeviceDelete a paired phone.
Press OK and scroll to select the device. Press OK to
confirm.
Delete All
DevicesDelete all previously paired phones (and all
information originally saved with those phones).
Press OK to select.
ReturnExit the current menu.
*This is a speed-dependent feature.
Advanced Menu Options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
1. Press the PHONE hard button.
2. Select the Settings tab, then Advanced.
3. Use the arrow buttons to choose between things like Bluetooth
On/Off, 911 Assist, Vehicle Health Report, Incoming Call Ringer, etc.
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