2013 FORD FUSION (AMERICAS) bluetooth

GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist, Vehicle Health Report
and SYNC Services (Traffic, Directions
& Information).
*
• Use applications, such as Pandora and
Stitcher, via SYNC AppLink.
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message. •
Use the advanced voice recognition
system
• Charge your USB device (if your device
supports this).
* These features require activation.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
In the United States, call 1-888-270-1055.
In Canada, call 1-800-565-3673.
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System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Initiating a Voice Session Push the voice icon. A tone
sounds and Listening appears in
the display. Say any of the
following: If You Want To
Say
Stream audio from your phone.
"Bluetooth audio"
Cancel the requested action.
"Cancel"
Access the device connected to the auxiliary input jack.
"Line in"
Access mobile applications.
"Mobile apps" *
Make calls.
"Phone"
Access the SYNC Services portal.
"Services" *
Return to the main menu.
"SYNC"
Access the device connected to your USB port.
"USB"
Run a vehicle health report.
"Vehicle health report" *
Adjust the level of voice interaction and feedback.
"Voice settings"
Hear a list of voice commands available in the current
mode.
"Help"
* This is an optional feature and available in the United States only.
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The system:
When you say:
Makes a best guess from the media
candidate list. You may still occasionally be asked questions.
"Media candidate lists off"
Clarifies your voice command for mediacandidates.
"Media candidate lists on"
Makes a best guess from the phone
candidate list. You may still occasionally be asked questions.
"Phone candidate lists off"
Clarifies your voice command for phonecandidates
"Phone candidate lists on"
Helpful Hints
• Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• After pressing the voice icon, wait until
after the tone sounds and Listening
appears before saying a command. Any
command spoken before this does not
register with the system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice icon. USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone's compatibility, see
your phone's manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
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Pairing a Phone for the First Time
Note:
SYNC can support downloading up
to approximately 2000 entries per
Bluetooth-enabled cellular phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position P (automatic transmission) or
neutral with the parking brake applied
(manual transmission).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
1. Press the phone button. When the display indicates there is no phone
paired, press
OK.
2. When
Find SYNC appears in the
display, press OK.
3. Put your phone into Bluetooth discovery mode. See your device's
manual if necessary.
4. When prompted on your phone's display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook. Pairing Subsequent Phones
Note:
Make sure to switch on the ignition
and the radio. Put the transmission in
position
P (automatic transmission) or
neutral with the parking brake applied
(manual transmission).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Press the phone button, and then scroll
to System Settings. Press
OK.
2. Scroll to Bluetooth Devices. Press
OK.
3. Scroll to Add Bluetooth Device. Press OK
.
4. When
Find SYNC appears in the
display, press OK.
5. Put your phone into Bluetooth discovery mode. See your phone's
manual if necessary.
6. When prompted on your phone's display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
The system then prompts with questions,
such as if you would like to set the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) or download
your phone book.
Phone Voice Commands
Press the voice icon and say "Phone". Say
any of the following: "PHONE"
"Go to privacy"
"Call " 1
"Hold"
"Call at home" 1
"Join"
"Call at work" 1
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"PHONE"
"Menu"2,4
"Call in office" 1
"Phone book " 2
"Call on mobile OR cell" 1
"Phone book at home" 2
"Call on other" 1
"Phone book at office" 2
"Call history incoming" 2
"Phone book at work" 2
"Call history missed" 2
"Phone book on mobile OR cell" 2
"Call history outgoing" 2
"Phone book on other" 2
"Connections" 2
"Dial" 1,3
1 These commands do not require you to say "Phone" first.
2 These commands are not available until phone information is completely downloaded
using Bluetooth.
3 See Dial table below.
4 See
Menu table below.
Phone book commands:
When you ask
SYNC to access things such as a
phonebook name or number, the
requested information appears in the
display to view. Press the phone button
and say, "Call" to call the contact. "DIAL"
"411 (four-one-one)", "911" (nine-one-one) "700" (seven hundred)"800" (eight hundred) "900" (nine hundred) "Pound" (#)
"Number <0-9>" "Asterisk" (*)
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You can:
When you select:
3. Press the phone button.
Access your call history log.
Call History
1. Press OK to select, then scroll through your call history
options (incoming, outgoing or missed).
2. Press
OK when the desired selection appears in the
display.
3. Press the phone button to call the selection.
Exit the current menu.
Return
Accessing Features through the
Phone Menu
SYNC's phone menu allows you to redial
a number, access your call history and
phonebook and sends text messages as
well as access phone and system settings.
You can also access advanced features,
such as 911 Assist, Vehicle Health Report
and SYNC Services. 1. Press the phone button to enter the
phone menu.
2. Scroll to cycle through: You can:
When you select:
Redial the last number called (if available). Press
OK to
select, and then press OK again to confirm.
Phone Redial
Access any previously dialed, received or missed calls after
you connect your Bluetooth-enabled phone to SYNC.
Call History
1
1. Press
OK to select.
2. Scroll to select from Call History Incoming, Call History
Outgoing or Call History Missed. Press
OK to make your
selection.
3. Press
OK or the phone button to call the desired selec-
tion.
Note: The system attempts to automatically re-download
your phonebook and call history each time your phone
connects to SYNC (if the auto download feature is on and
your Bluetooth-enabled cellular phone supports this
feature).
Access and call any contacts in your previously down-
loaded phonebook.
Phonebook
1,2
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You can:
When you select:
1. Press OK to confirm and enter. If your phonebook has
fewer than 255 listings, they appear alphabetically in flat
file mode. If there are more than 255 entries, the system
organizes them into alphabetical categories.
2. Scroll until the desired contact appears, then press OK.
3. Press
OK or the phone button.
Send, download and delete text messages.
Text Message 1
View your phone's status, set ring tones, select your
message notification, change phone book entries and
automatically download your cellular phone among other
features.
Phone Settings
1
Access the SYNC Services portal where you can request
various types of information, traffic reports and directions.
SYNC Services
3
Place an emergency call to a 911 operator for you after an
accident, when used properly.
911 Assist
4
Create and receive a diagnostic report card on your vehicle.
Vehicle Health Report 3
Interact with SYNC-capable mobile applications on your
smartphone.
Mobile Apps
3
Access Bluetooth Devices menu listings (Add, Connect,
Set as Primary, On and Off, Delete) as well as Advanced
menu listings (prompts, languages, defaults, master reset,
install application and system information).
System Settings
Exit the phone menu by pressing OK.
Exit Phone Menu
1 This is a phone-dependent feature.
2 This is a phone-dependent and speed-dependent feature.
3 This is an optional feature and available in the United States only.
4 This is an optional feature and available in the United States and Canada only.
Text Messaging
Note: This is a phone-dependent feature.
SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road. Receiving a Text Message
Note:
This is a phone-dependent feature.
Your phone must support downloading text
messages using Bluetooth to receive
incoming text messages.
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You can:
When you select:
Select Off if you do not want to download your phonebook
every time your phone connects to SYNC. Your phonebook,
call history and text messages can only be accessed when
your specific phone is connected to SYNC.
Exit the current menu.
Return
* Downloading times are phone-dependent and quantity-dependent.
** When Auto Download is on, it automatically deletes any changes, additions or deletions
saved since your last download.
System Settings
This menu provides access to your
Bluetooth Devices and Advanced menu
features. Use the arrow buttons to scroll
through the menu options.
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices, set a
phone as primary as well as turn your
Bluetooth feature on and off. 1. Press the phone button to enter the
phone menu
2. Scroll to System Settings. Press OK.
3. Scroll to Bluetooth Devices. Press
OK.
4. Scroll to select from the following options: You can:
If you select:
See
Using SYNC™ With Your Phone (page 309).
Add Bluetooth Device *
Connect a previously paired Bluetooth-enabled phone. **
Connect Bluetooth Device
1. Press
OK to select and view a list of previously paired
phones.
2. Scroll until you find the desired device, and then press
OK
to connect the phone.
Set a previously paired phone as your primary phone.
Set as Primary Phone
Press
OK to select and scroll to select the desired phone.
Press OK to confirm.
SYNC attempts to connect with the primary phone at every
ignition cycle. When you select a phone as a primary phone,
it appears first in the list and the system marks it with an
asterisk.
Turn the Bluetooth feature on and off.
Set Bluetooth
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