2013 FORD FUSION (AMERICAS) service reset

Doors and Locks
Action
Message
Displays when the door(s) listed is not completely closed and the vehicle is moving.
X Door Ajar
Displays when the door(s) listed is not completely closed.
Displays when the luggage compartment is not completely closed.
Trunk ajar
Displays when the door switches have been disabled.
Switches Inhibited
Security Mode
Displayed when there is a system malfunction with the childlocks. Contact your authorized dealer as soon as possible.
Child Lock Malfunction
Service Required
Displays the factory keypad code after the keypad has been reset.
Factory Keypad Code
XXXXX
Driver Alert Action
Message
Stop and rest as soon as it is safe to do so.
Driver Alert Warning Rest
Now
Take a rest break soon.
Driver Alert Warning Rest
Suggested
Fuel Action
Message
Displayed as an early reminder of a low fuel condition.
Fuel Level Low
Displayed when the fuel fill inlet may not be properly closed.
Check Fuel Fill Inlet
Hill Start Assist Action
Message
Displays when hill start assist is not available. Contact yourauthorized dealer. See Hill Start Assist (page 164).
Hill Start Assist Not
Available
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Fusion/Mondeo (CC7) Information Displays

Troubleshooting
Possible Action
Condition
Radio Display
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Sat Fault/SIRIUS system
failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Call SIRIUS 1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found. Check Channel
Guide.
No action required.
SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated
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Fusion/Mondeo (CC7) Audio System

Easy Fuel
™ Capless Fuel System WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. When fueling your vehicle:
1.
Put the vehicle in P (Park) and turn the
ignition off.
2. Open the fuel filler door. 3. Slowly insert the fuel filler nozzle fully
into the fuel system, and leave the
nozzle fully inserted to open both doors
until you are done pumping. Hold
handle higher during insertion for easier
access. 4.
After you are done pumping fuel, slowly
remove the fuel filler nozzle—allow
about five to ten seconds after
pumping fuel before removing the fuel
filler nozzle. This allows residual fuel
to drain back into the fuel tank and not
spill onto the vehicle.
Note: A fuel spillage concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
If the fuel fill inlet was not properly closed,
a Check Fuel Fill Inlet message may
appear on the instrument cluster.
At the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in P (Park) and turn the
ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the vehicle
several times to allow the inlet to close
properly. This will dislodge any debris
preventing the inlet from sealing.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect on
powertrain components.
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Fusion/Mondeo (CC7) Fuel and RefuelingE156032 E154765

•
Driving in reverse faster than 5 mph (8
km/h).
• Backing out of an angled parking spot.
False Alerts
Note: If a trailer is connected to the vehicle
the BLIS system may detect the trailer
causing a false alert. You may want to turn
the BLIS off manually.
There may be certain instances when
either the BLIS or cross traffic alert
systems illuminate the alert indicator with
no vehicle in the coverage zone; this is
known as a false alert. Some amount of
false alerts are normal; they are temporary
and self-correct.
System Errors
If either system senses a problem with the
left or right sensor, the BLIS telltale will
illuminate and a message will appear in
the information display.
All other system faults will only be
displayed by a message in the information
display.
Switching the Systems Off and On
One or both systems can be switched off
temporarily by using the information
display control. See General Information
(page 83). When the BLIS is switched off,
you will not receive alerts and a telltale
illuminates in the information display.
Note: The CTA system always switches on
whenever the ignition is switched on.
However, the BLIS system will remember
the last selected on or off setting.
One or both systems cannot be switched
off when MyKey is used.
See Principle of
Operation (page 48). One or both systems can also be switched
off permanently at your authorized dealer.
Once switched off, switching it back on
must also be done at your authorized
dealer.
STEERING
Electric Power Steering
WARNING
Obtain immediate service if a system
error is detected. You may not notice
any difference in the feel of your
steering, but a serious condition may exist.
Failure to do so may result in loss of
steering control. Note:
Your vehicle is equipped with an
electric power-assisted steering system.
There is no fluid reservoir to check or fill.
The electric power steering system has
diagnostic checks that continuously
monitor the system to ensure proper
operation of the electronic system. When
an electronic error is detected, a message
will be displayed in the information display.
If this happens, stop the vehicle in a safe
place, and turn off the engine. After at least
10 seconds, reset the system by restarting
the engine, and watch the information
display for a steering message. If a steering
message returns, or returns while driving,
take the vehicle to your dealer to have it
checked.
If your vehicle loses electrical power while
you are driving (or if the ignition is turned
off), you can steer the vehicle manually,
but it takes more effort. Extreme
continuous steering may increase the effort
it takes for you to steer. This occurs to
prevent internal overheating and
permanent damage to your steering
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Fusion/Mondeo (CC7) Driving Aids

4. After three seconds, the Service: Oil
reset in prog. message will be
displayed.
5. After 25 seconds, the Service: Oil reset
complete message will be displayed.
6. Release both the accelerator and brake
pedals.
7. The Service: Oil reset complete message will no longer be displayed.
8. Rotate the key to the off position. For vehicles with push-button start, press
the start button to turn the vehicle off
completely.
ENGINE COOLANT CHECK
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information. See
Capacities and Specifications (page
293).
Note: Make sure that the level is between
the MIN and MAX marks on the coolant
reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add coolant
immediately. See
Adding Engine Coolant
in this chapter.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30 F
degrees (-34 C) and -34 F (-37 C). Note:
For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your
authorized dealer. Ford does not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
Adding Engine Coolant WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling
system can burn you badly. Also, you can
be burned if you spill coolant on hot engine
parts. Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine
coolant could make it difficult to see
through the windshield. To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure; steam and hot liquid can come
out forcefully when the cap is loosened
slightly. Do not add coolant further than the
MAX mark.
Note:
Do not use stop leak pellets, cooling
system sealants, or additives as they can
cause damage to the engine cooling or
heating systems. This damage would not
be covered under your vehicle ’s warranty.
247
Fusion/Mondeo (CC7) Maintenance

Vehicles driven year-round in non-extreme
climates should use prediluted engine
coolant for optimum cooling system and
engine protection.
What you Should Know About Fail-
Safe Cooling
If the engine coolant supply is depleted,
this feature allows the vehicle to be driven
temporarily before incremental component
damage is incurred. The
“fail-safe”
distance depends on ambient
temperatures, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine
coolant temperature gauge will move to
the red (hot) area and: A high engine temperature
message will appear in the
information display.
The service engine soon
indicator will illuminate.
If the engine reaches a preset
over-temperature condition, the engine
will automatically switch to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs the vehicle will still
operate. However:
• The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the
engine temperature and the engine will
completely shut down, causing steering
and braking effort to increase.
Once the engine temperature cools, the
engine can be re-started. Take your vehicle
to an authorized dealer as soon as possible
to minimize engine damage. When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate the
vehicle in fail-safe mode only as long
as necessary to bring the vehicle to rest in
a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. Never remove the coolant reservoir
cap while the engine is running or hot.
You have limited engine power when in the
fail-safe mode, so drive the vehicle with
caution. The vehicle will not be able to
maintain high-speed operation and the
engine will run rough. Remember that the
engine is capable of completely shutting
down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely
possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
Note: Driving the vehicle without repairing
the engine problem increases the chance of
engine damage. Take your vehicle to an
authorized dealer as soon as possible.
249
Fusion/Mondeo (CC7) Maintenance

Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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Fusion/Mondeo (CC7) SYNC™

You can:
When you select:
1. Press OK to confirm and enter. If your phonebook has
fewer than 255 listings, they appear alphabetically in flat
file mode. If there are more than 255 entries, the system
organizes them into alphabetical categories.
2. Scroll until the desired contact appears, then press OK.
3. Press
OK or the phone button.
Send, download and delete text messages.
Text Message 1
View your phone's status, set ring tones, select your
message notification, change phone book entries and
automatically download your cellular phone among other
features.
Phone Settings
1
Access the SYNC Services portal where you can request
various types of information, traffic reports and directions.
SYNC Services
3
Place an emergency call to a 911 operator for you after an
accident, when used properly.
911 Assist
4
Create and receive a diagnostic report card on your vehicle.
Vehicle Health Report 3
Interact with SYNC-capable mobile applications on your
smartphone.
Mobile Apps
3
Access Bluetooth Devices menu listings (Add, Connect,
Set as Primary, On and Off, Delete) as well as Advanced
menu listings (prompts, languages, defaults, master reset,
install application and system information).
System Settings
Exit the phone menu by pressing OK.
Exit Phone Menu
1 This is a phone-dependent feature.
2 This is a phone-dependent and speed-dependent feature.
3 This is an optional feature and available in the United States only.
4 This is an optional feature and available in the United States and Canada only.
Text Messaging
Note: This is a phone-dependent feature.
SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road. Receiving a Text Message
Note:
This is a phone-dependent feature.
Your phone must support downloading text
messages using Bluetooth to receive
incoming text messages.
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Fusion/Mondeo (CC7) SYNC™