2013 FORD FOCUS audio

USB/Media Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
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INTRODUCTION
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Note:Some features are not available while the vehicle is moving.
Note:Your system is equipped with a feature that allows you to access
and control audio features for 30 minutes after the ignition has been
turned off (as long as no doors are opened).
This system uses a four-corner strategy to provide quick access to vehicle
features and settings. The comprehensive touchscreen provides easy
interaction with your cellular phone, multimedia, climate control and
navigation system. The corners display any active modes within those
menus, such as your phone being connected or the climate temperature.
SETTINGS
Press to select any of the following:
•Clock
•Display
•Sound
•Vehicle
•Settings
•Help
INFORMATION
Press to select any of the following:
•SYNCServices
•SIRIUSTravel Link™
•Alerts
•Calendar
•SYNC Apps
If the icon is yellow, seeAlertsin theInformationsection of this chapter.
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These commands can be said at any time.
“Previous page”
“What can I say?”
“Help”
What Can I Say
To access the available voice commands for the current session, do one
of the following:
•During a voice session, press the help icon (?) in the lower left status
bar of the screen.
•Say “What can I say?” for an on-screen listing of the possible voice
commands associated with your current voice session.
•Press the voice icon. After the tone, say “Help” for an audible list of
possible voice commands.
To Access a List of Available Commands
•Press the Settings icon > Help > Voice Command List, OR
•Press the voice icon; after the tone, speak your command clearly:
Voice Command List
“Audio list of commands”
“Bluetooth audio list of commands”
“Browse list of commands”
“CD list of commands”
“Climate control list of commands”
“List of commands”
“Navigation list of commands”
*
“Phone list of commands”
“Radio list of commands”
“SD card list of commands”
“Sirius satellite list of commands”
*
“Travel link list of commands”*
“USB list of commands”
“Voice instructions list of commands”
“Voice settings list of commands”
“Help”
*If equipped.
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If you choose Intersection from the navigation screen, you can choose
from the following:
•1st Street
•2nd Street
•City
•State/Prov.
Some of the voice commands that are available while viewing this screen are:
“INTERSECTION”
“Enter first street name”
“Change first street name”
“Enter second street name”
“Change second street name”
“Enter city”
“Change city”
“Enter state”
“Change state”
The dual mode feature is also available when the voice system displays a
list of items to pick from during a voice session, where you would be able
to touch the line item or say “Line 2”. If a command is not understood or
there are multiple options, the system returns a list for you to choose from.
ENTERTAINMENT
Your system offers many media options. You can access these options
using the touchscreen or voice commands.
Browsing Device Content
When listening to any type of audio, you can browse through other
devices without having to change sources. For example, if you are
currently listening to the radio, you can browse all the artists that are
stored on your USB device.
Press the voice icon on the steering wheel. When prompted,
you can say:
“BROWSE” within Devices
“Browse”*
“Browse games”**
“Browse channels”**
“Browse CD track list”
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“BROWSE” within Devices
“Browse Sirius channel guide”**
“Browse SD card”
“Browse USB”
“Help”
*If you have said “Browse”, you can then say any commands in the
following chart.
**If equipped with SIRIUSsatellite radio.
“BROWSE”
“ games”*
” channels”*
“CD track list”
“SD card”
“Sirius channel guide”
*
“USB”
“Help”
*If equipped with SIRIUSsatellite radio.
For a complete list of “Browse” voice commands, seeUSB and SD card
voice commandsandBluetooth audio voice commandsin the
following sections.
AM/FM Radio
Press the lower left corner of the touchscreen and then select
theAMorFMtab.
To change between AM and FM presets, just touch the AM or FM tab.
When you select: You can:
PresetsSave a station by pressing and holding one of
the memory preset areas. There is a brief mute
while the station is being saved, then sound
returns when it is done.
HD RadioTurn the feature on. This enables you to receive
radio broadcasts digitally (where available),
providing free, crystal-clear sound. SeeHD
Radio informationlater in this chapter.
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“TUNE”
“AM preset <#>” “HD <#>”*
“FM” “Preset <#>”
“FM <87.9–107.9>” “Help”
“FM <87.9-107.9> HD <#>”
*
*
If available.
HD Radio™ Information (If Available)
Note:HD Radio broadcasts are not available in all markets.
HD Radio technology is the digital evolution of analog AM/FM radio. Your
system has a special receiver which allows it to receive digital broadcasts
(where available) in addition to the analog broadcasts it already receives.
Digital broadcasts provide a better sound quality than analog broadcasts
with free, crystal-clear audio and no static or distortion. For more
information, and a guide to available stations and programming, please
visit www.hdradio.com.
When this feature is enabled and you are tuned to a station broadcasting
HD Radio technology, you may notice the following indicators on your
screen:
HD) logoblinks when a digital station is being acquired and is
solid when digital audio is playing. When this logo is available,
you may also see Title and Artist fields on-screen.
Multicast indicatorappears in FM mode (only) if the current station is
broadcasting multiple digital broadcasts. The numbers that are
highlighted signify available digital channels where new or different
content is available. HD1 signifies the main programming status and is
available in analog and digital broadcasts. Any additional multicast
stations (HD2 through HD7) are only broadcast digitally.
TA Gallows you to save a song to download later. When you are on an
acquired HD Radio station, the TAG button is available (provided the
feature has been turned on). To use the tag feature:
1. Press AM or FM > Options > TAG Button > On.
2. When you hear a song you like, touch TAG.
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3. The system automatically saves the song’s information and, if
supported, transfers it to your portable music player when it is
connected to the system. If your music player is connected at the
time, the system automatically transfers the tag to your player and a
pop-up confirms the transfer.
4. When you access iTuneswith your portable music player, the tags
appear to you as a reminder. The system allows you to tag up to
approximately 100 songs. For a list of devices that support tagging,
see www.SYNCMyRide.com, www.SYNCMyRide.ca or
www.syncmaroute.ca.
When HD Radio broadcasts are active, you can access the following
functions:
When you select: You can:
ScanHear a brief sampling of all available stations.
This feature still works when HD Radio
reception is activated, although it does not
scan for HD2 through HD7 channels. You may
see the HD logo appear if the station has a
digital broadcast.
To save a multicast
station as a presetWhen the channel is active on-screen, press
and hold a memory preset slot until the sound
returns. There is a brief mute, then the sound
returns signifying it was saved. When recalling
an HD2 or HD3 memory preset, there is a
mute before the digital audio is played as the
system must once again acquire the digital
signal.
As with any saved radio station, you cannot
access the saved station if your vehicle is
outside the station’s reception area.
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HD Radio Reception and Station Troubleshooting
Potential Reception Issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2 through HD7 multicast
channels, the station mutes and stays muted
unless it is able to connect to the digital
signal again.
Station blendingWhen a station is first received (aside from
HD2 through HD7 multicast stations), the
system first plays the station in the analog
version and then, if the receiver verifies the
station is an HD Radio station, it shifts to the
digital version. Depending on the station
quality, you may hear a slight sound change
when the station changes from analog to
digital. This shift from analog to digital sound
or digital back to analog, is known as
blending.
In order to provide the best possible experience, a contact form has been
developed to report any station issues found while listening to a station
broadcasting with HD Radio technology. Every station is independently
owned and operated. These stations are responsible for ensuring all
audio streams and data fields are accurate. See the following chart for
potential station issues.
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