
Low tire
pressure
warning lightPossible cause Customer action required
Flashing
warning lightSpare tire in use Repair the damaged road wheel/tire
and reinstall it on the vehicle to
restore system functionality. For a
description on how the system
functions, refer toWhen your
temporary spare tire is installed
in this section.
TPMS
malfunctionIf the tires are properly inflated
and the spare tire is not in use but
the light remains on, contact your
authorized dealer as soon as
possible.
When Inflating Your Tires
When putting air into your tires (such as at a gas station or in your
garage), the tire pressure monitoring system may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over 20 mph (32 km/h) for the
light to turn off after you have filled your tires to the recommended
inflation pressure.
How Temperature Affects Your Tire Pressure
The tire pressure monitoring system (TPMS) monitors tire pressure in
each pneumatic tire. While driving in a normal manner, a typical
passenger tire inflation pressure may increase approximately 2 to 4 psi
(14 to 28 kPa) from a cold start situation. If the vehicle is stationary
overnight with the outside temperature significantly lower than the
daytime temperature, the tire pressure may decrease approximately 3 psi
(21 kPa) for a drop of 30°F (17°C) in ambient temperature. This lower
pressure value may be detected by the TPMS as being significantly lower
than the recommended inflation pressure and activate the TPMS warning
light for low tire pressure. If the low tire pressure warning light is on,
visually check each tire to verify that no tire is flat. (If one or more tires
are flat, repair as necessary.) Check air pressure in the road tires. If any
tire is under-inflated, carefully drive the vehicle to the nearest location
where air can be added to the tires. Inflate all the tires to the
recommended inflation pressure.
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Type 1
Type 2
Backup Starting Method
Your IA key uses a radio frequency signal to communicate with your
vehicle and authorize your vehicle to start when you press the power
button and apply the brake pedal. If excessive radio frequency
interference is present in the area, or if the battery in your IA key is low,
it may be necessary to start your car by placing the IA key at the backup
location on the steering column. After placing the IA key at the backup
location, use the power button and brake pedal to start your vehicle as
usual. The vehicle should respond normally as long as the IA key is at
the backup location on the steering column. Once the vehicle is started,
the IA key can be moved from the backup location, if desired.
Fast Restart
The fast restart feature allows you to re-start your vehicle within
10 seconds of switching the vehicle off, if a valid IA key is not present
when the vehicle is switched off. You can re-start the vehicle (by
applying the brake pedal and pressing the power button) for up to
10 seconds, even though the IA key is not present. After 10 seconds
have expired, you can no longer start your vehicle without the IA key
present inside the vehicle. If the driver door is opened within this
10 seconds, the fast restart timer expires immediately.
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L (Low)
•Provides maximum motor braking.
•Is not intended for use under extended or normal driving conditions
and results in less miles per charge.
•The transmission may be shifted into L (Low) at any vehicle speed.
HILL START ASSIST
WARNING:The hill start assist feature does not replace the
parking brake. When you leave the vehicle, always apply the
parking brake and shift the transmission into P (Park).
WARNING:You must remain in the vehicle once you have
activated the hill start assist feature.
WARNING:During all times, you are responsible for controlling
the vehicle, supervising the hill start assist system and
intervening, if required.
WARNING:If the motor is revved excessively, or if a malfunction
is detected when the hill start assist feature is active, the hill
start assist feature will be deactivated.
The hill start assist feature makes it easier to pull away when the vehicle
is on a slope without the need to use the parking brake. When the hill
start assist feature is active, the vehicle will remain stationary on the
slope for up to two seconds after you release the brake pedal. During
this time, you have time to move your foot from the brake to the
accelerator pedal and pull away. The brakes are released automatically
once the motor has developed sufficient drive to prevent the vehicle
from rolling down the slope. This is an advantage when pulling away on a
slope; for example from a car park ramp, traffic lights or when reversing
uphill into a parking space.
The hill start assist feature is activated automatically when the vehicle is
stopped on a slope greater than five degrees. The hill start assist feature
operates with the vehicle facing downhill if reverse gear is selected. The
hill start assist feature will not operate if the parking brake is activated.
To activate hill start assist, do the following:
1. Press the brake pedal to bring the vehicle to a complete standstill.
Keep the brake pedal pressed.
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DRIVING THROUGH WATER
Note:Driving through deep water may allow water into the transmission
and motor causing internal damage. Have the fluid checked and, if water
is found, replace the fluid.
Do not drive quickly through standing water, especially if the depth is
unknown. Traction or brake capability may be limited and if enough
water is present, the vehicle may stall.
If driving through deep or standing
water is unavoidable , proceed very
slowly. Never drive through water
that is higher than the bottom of
the wheel rims.
Once through the water, always try the brakes. Wet brakes do not stop
the vehicle as effectively as dry brakes. Drying can be improved by
moving your vehicle slowly while applying light pressure on the brake
pedal.
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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HIGH-VOLTAGE SHUTOFF
In the event of a crash:
•Take the same actions as you would take in a crash involving a
gasoline-powered vehicle — exit the vehicle safely or await the
assistance of an emergency responder if they are unable to get out on
their own, move a safe distance away from the vehicle, and notify the
authorities of the crash.
•If possible, inform emergency responders that the vehicle is electric
powered.
•Vehicle owners should not store a severely damaged vehicle in a
garage or near other vehicles.
The high-voltage shutoff operation shuts off power from the high voltage
battery after a collision, or if your vehicle receives a substantial physical
jolt.
To reactivate the vehicle after either event perform the following steps:
1. Press the POWER START/STOP button to power the vehicle on.
2. Press the POWER START/STOP button to power the vehicle off.
3. Press the POWER START/STOP button to power the vehicle on again.
Note:After completing this procedure the vehicle will detect if the
electrical system is safe and reactivate automatically. Once your vehicle
determines the electrical system safe you can start your vehicle as you
would normally by pressing the brake pedal in combination with the
POWER START/STOP button.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
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Crashes
A crash or impact significant enough to require an emergency response
for conventional vehicles would also require the same response for an
electric or hybrid-electric vehicle.
If possible
•Move your car to a safe, nearby location and remain on the scene.
•Roll down windows before shutting vehicle off.
•Place vehicle in Park, set parking brake, turn off the vehicle, activate
hazard lights, and move key(s) at least 16 feet (5 meters) away from
the vehicle.
Always
•Call 911 if assistance is needed and advise that an electric or
hybrid-electric vehicle is involved.
•Do not touch exposed electrical components or the engine
compartment, as a shock hazard may exist.
•Avoid contact with leaking fluids and gases, and remain out of the way
of oncoming traffic until emergency responders arrive.
•When emergency responders arrive, tell them that the vehicle involved
is an electric vehicle or hybrid-electric vehicle.
Fires
As with any vehicle, call 911 immediately if you see sparks, smoke, or
flames coming from the vehicle.
•Exit the vehicle immediately.
•Advise 911 that an electric or hybrid-electric vehicle is involved.
•As with any vehicle fire, do not inhale smoke, vapors, or gas from the
vehicle, as they may be hazardous.
•Remain a safe distance upwind and uphill from the vehicle fire.
•Stay out of the roadway and stay out of the way of any oncoming
traffic while awaiting the arrival of emergency responders.
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Post-Incident
•Do not store a severely damaged vehicle with a lithium-ion battery
inside a structure or within 50 feet (15 meters) of any structure or
vehicle.
•Ensure that passenger and cargo compartments remain ventilated
(i.e., open window, door, or trunk).
•For vehicles in the United States, notify Ford Motor Company
1-800-392-3673 (then follow the prompts on the voice response
menu), an authorized Ford dealer or service center as soon as possible
as there may be other steps to secure and/or discharge the HV
battery.
•For vehicles in Canada, notify Ford Motor Company 1-800-565-3673
(then follow the prompts on the voice response menu), an authorized
Ford dealer or service center as soon as possible as there may be
other steps to secure and/or discharge the HV battery.
•Call 911 if you observe leaking fluids, sparks, smoke, or flames, or
hear gurgling or bubbling from the HV battery.
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