Post-Incident
•Do not store a severely damaged vehicle with a lithium-ion battery
inside a structure or within 50 feet (15 meters) of any structure or
vehicle.
•Ensure that passenger and cargo compartments remain ventilated
(i.e., open window, door, or trunk).
•For vehicles in the United States, notify Ford Motor Company
1-800-392-3673 (then follow the prompts on the voice response
menu), an authorized Ford dealer or service center as soon as possible
as there may be other steps to secure and/or discharge the HV
battery.
•For vehicles in Canada, notify Ford Motor Company 1-800-565-3673
(then follow the prompts on the voice response menu), an authorized
Ford dealer or service center as soon as possible as there may be
other steps to secure and/or discharge the HV battery.
•Call 911 if you observe leaking fluids, sparks, smoke, or flames, or
hear gurgling or bubbling from the HV battery.
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•Never use a power washer to clean under the hood or in the charge
port. The high-pressure fluid could penetrate the sealed parts and
cause significant damage and risk of personal injury.
•Never spray water on any of the components under the hood or in the
charge port. Water ingress can damage electrical components and
connections.
•Use a dry cloth to remove any excess dirt that collects under the hood
or in the charge port. Always power-down the vehicle and wait five
minutes before touching any electrical components.
PLASTIC (NON-PAINTED) EXTERIOR PARTS
Use only approved products to clean plastic parts. These products are
available from your authorized dealer.
•For routine cleaning, use MotorcraftDetail Wash (ZC-3-A).
•If tar or grease spots are present, use MotorcraftBug and Tar
Remover (ZC-42).
CLEANING THE WINDOWS AND WIPER BLADES
The windows and wiper blades should be cleaned regularly. If the wipers
do not wipe properly, substances on the vehicle’s glass or the wiper
blades may be the cause. These may include hot wax treatments used by
commercial car washes, water repellent coatings, tree sap, or other
organic contamination; these contaminants may cause squeaking or
chatter noise from the blades, and streaking and smearing of the
windshield. To clean these items, follow these tips:
•The windows may be cleaned with a non-abrasive cleaner such as
MotorcraftUltra-Clear Spray Glass Cleaner.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
MotorcraftPremium Windshield Washer Concentrate in the U.S., or
Premium Quality Windshield Washer Fluid in Canada. Be sure to
replace wiper blades when they appear worn or do not function
properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
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Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster’s heated grid lines.
INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
Clean the instrument panel, interior trim areas and cluster lens with a
clean, damp, white cotton cloth, then use a clean and dry white cotton
cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs,wipe off immediately.Damage may not be
covered by your warranty.
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled
area–allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
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4. Attach the new blade to the arm and snap it into place. Lower the
wiper arm and blade back to the windshield. The wiper arms will
automatically return to their normal position when the ignition is turned
on.
Replace wiper blades at least once per year for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield. Refer to theVehicle Carechapter.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
Changing the Rear Window Wiper Blade (If Equipped)
To replace the rear wiper blade:
1. Press the wiper blade against the
glass with one hand and hold it.
2. Pull the wiper arm away from the
wiper blade to separate.
3. To attach the new wiper to the
wiper arm, align the slot (1) and
cross pin (2) and firmly press the
wiper arm into the wiper blade until
a click is heard.
If you find this procedure too difficult, please see your dealer.
LOW-VOLTAGE BATTERY
WARNING:Batteries normally produce explosive gases which
can cause personal injury. Therefore, do not allow flames, sparks
or lighted substances to come near the battery. When working near the
battery, always shield your face and protect your eyes. Always provide
proper ventilation.
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328Maintenance and Specifications
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Multi-Point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection – Recommended each visit
Battery performance Radiator, cooler, heater and A/C hoses
Exterior lamps and hazard
warning system operationSuspension component for leaks or
damage
Fluid levels*; fill if necessary Tires for wear and proper pressure,
including spare
For oil and fluid leaks Steering and linkage
Half-shaft dust boots (if
equipped)Windshield for cracks, chips or pits
Horn operation Washer spray and wiper operation
*Brake, coolant recovery reservoir and window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
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End user notice
MicrosoftWindowsMobile for Automotive Important Safety
Information
This system Ford SYNC™ contains software that is licensed to
Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft
Corporation pursuant to a license agreement. Any removal, reproduction,
reverse engineering or other unauthorized use of the software from this
system in violation of the license agreement is strictly prohibited and
may subject you to legal action.
Read and follow instructions
Before using your Windows Automotive-based system, read and follow all
instructions and safety information provided in this end user manual
(“User’s Guide”). Not following precautions found in this User’s Guide
can lead to an accident or other serious consequences.
Keep User’s Guide in Vehicle
When kept in the vehicle, the User’s Guide will be a ready reference for
you and other users unfamiliar with the Windows Automotive-based
system. Please make certain that before using the system for the first
time, all persons have access to the User’s Guide and read its
instructions and safety information carefully.
WARNING:Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is important since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.
General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen
while you are driving. Pull over in a safe and legal manner before
366Appendices
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Lights, warning and indicator ....16
anti-lock brakes (ABS) ..........259
Listening to music ......................59
Load limits .................................248
Locks
autolock ...................................160
childproof ................................161
doors ........................................159
Lubricant specifications ...........343
Lug nuts ....................................302
M
Making and receiving calls .........81
MAP DVD - Loading and
Unloading ....................................81
Map icons ..................................119
Map mode ..................................118
Map preferences .......................116
Map updates ..............................121
Message center
warning messages .....................29
Mirrors .......................................145
fold away .................................146
heated ......................................146
side view mirrors (power) .....145
signal .......................................146
Motorcraftparts ..............323, 342
MyFord Touch™ system ............46
MyKey ........................................153
N
Navigation features ...................112
Navigation voice commands ....121
Notifications ................................93P
Pairing other phones ..................81
Pairing your phone .....................80
Pairing your phone for the
first time ......................................80
Parental MyKey
programming .............................153
Parking brake ............................261
Parts
(see Motorcraftparts) ...........342
Passenger Occupant
Classification Sensor .................183
Phone settings ....................85, 104
Phone voice commands ..............86
POI categories ...........................114
Point of Interest (POI) .............114
Power distribution box
(see Fuses) ...............................287
Power door locks ......................159
Power mirrors ...........................145
Powerpoint ................................142
Power steering ..........................264
Power Windows .........................142
Privacy information ....................51
Push button start system .........256
Q
Quick touch buttons .................120
R
Radio ............................................39
AM/FM .......................................60
Single CD ..................................39
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Radio voice commands ...............66
Rear view camera display ..........99
Rear-view camera system .........271
Rear window defroster .............123
Receiving a text message ...........84
Recommendations for
attaching safety restraints
for children ................................212
Relays ........................................280
Remote entry system .......161–162
illuminated entry ............165–166
locking/unlocking doors .........163
opening the trunk ...................164
replacement/additional
transmitters .............................165
replacing the batteries ...........164
Reverse sensing system ...........269
Roadside assistance ..................278
Route preferences ....................116
S
Safety belts (see Safety
restraints) ..................185–187, 189
Safety defects, reporting ..........317
Safety information ......................49
Safety restraints ........185–187, 189
Belt-Minder...........................190
extension assembly ................189
for adults .........................186–187
for children .............................209
Occupant Classification
Sensor ......................................183
warning light and
chime ...............................189–190
Safety restraints -
LATCH anchors .........................218Safety seats for children ..........214
Safety Compliance
Certification Label ....................344
Satellite Radio .............................67
Satellite Radio Information ........42
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............356
SD card ..........................40, 74, 112
Seats ..........................................171
child safety seats ....................214
heated ......................................177
SecuriLock passive anti-theft
system ........................................168
Sending new text messages .......83
Servicing your vehicle ..............324
Setting a destination ................112
Setting a destination
by voice .....................................112
Settings ........................................98
Setting the clock .........................98
Side air curtain .........................205
SIRIUSsatellite radio ...............67
SIRIUS satellite radio voice
commands ...................................69
SIRIUS Travel Link .....................91
SIRIUS Travel Link voice
commands ...................................92
SOS Post Crash Alert ...............209
Specification chart,
lubricants ...................................343
Speed control ............................146
Starting your vehicle ................255
jump starting ..........................303
384Index
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